Third-Party
Increased cashback, cheapest NBN FTTP plan is $60 for BYO.
Being with Optus for last few months, no issues atleast for me.
Better than previous $150/$200 cashback offers.
Optus: $350 Cashback with Optus nbn and 5G Home Internet Plans (Hold Plan for Minimum 60 Days) @ ShopBack
610
V001 on 24/03/2025 - 12:45 shopback.com.au (2442 clicks)
Last edited 24/03/2025 - 17:51 by 2 other users
Last edited 24/03/2025 - 17:51 by 2 other users
Referral Links
Referral: random (3525)
$30 for referrer, $5 for referee after referee qualifies.
Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.
Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms
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Same - we filmed us signing up, juuuuuust to be safe.
If they don’t honour it; small claims court. Not banging spiders.
On FTTP is it possible to activate this on a different port $60 plan for 3 months ($180) then pocket the remaining $170?
So, if you sign up to a $60 NBN plan for 2 months (60 days), you could earn $230 in profit?
I just signed up from super loop coming over.
I called Optus straight away but they all said they can’t do anything about delaying and took me on a journey.
In the end I downloaded the app and messaged them there and it was delayed start to 3rd week April straight away.
That said my shop back still hasn’t tracked yet tho and it’s been hours.
When did you sign up? NBN home internet is showing as $100 now not $350. Did you take a screenshot?
Signed up this afternoon
Signed up this afternoon around 17:25
use the mobile app, it is still showing $350 for me
Did you sign up?
Seems pretty risky considering the T&C say:
You won't get Cashback on:
Store promotions, discounts or special deals unless otherwise statedAnd the plans are have the 6 month "promo" discount
@Brick50: I just signed up with the plan $74 and I have successfully tracked my cashback, don't worry about the promotions optus is offering.
Click the "view 2 more" link
Is this offer only per account? Is it possible for me to get multple sim cards for my family?
For those who cashback has not tracked yet, are you all using Shopback APP to place optus order?
I am having a bad feeling
I used shopback app browser, it tracked within 30 mins
I just ordered through the sb browser and tracked in 10min
3 hours for me still nothing.,.service already up and running FML
Currently I am with Optus NBN, if I place an order with the above offer under a family member’s name living in the same address - will it be considered as new customer?
Also, any idea how can I include a home phone when place the order as I do not see any option during the sign up journey?
Thanks in advance !
hmm, should I try for the $230 gain or potential $120 loss….
Thanks OP, appreciate the post. I don't think I would have even looked into this had it not been for your post. Been meaning to switch providers for a while and this was the perfect motivation to do so. For anyone wondering, I signed up via the app and the cashback tracked ~20 minutes afterwards.
Bummer. Would have signed up for this, but I'm currently with Amaysim NBN and optus 'detects' that as an optus line
Cashback has gone down to $100
Seeing $200 for NBN & 5G
Ending 30/3.
no sign of tracking after > 12 hours
Same
Same - and no internet connection either.
Optus & ShopBack seem made for each other, just not made to work with each other.
no tracking either 24 hours later. connection went live in less than 30 mins though.
No signs of tracking , I signed up 14 hours ago also the connection is not active, probably because I told them to activate to non active port which I've not plugged in a modem yet. Wondering shop back will honour the cashback if I call Optus and delay the activation, since my current plan is paid till next month mid .
mine is activated but no tracking yet, I placed via shopback app. :(
So unreliable shopback is. Although it tracked everytime in the past for me . I'll probably delay the activation and worst case if they allow it to cancel it if the tracking is not honoured after 2 days.
So I called the Activation team, and they told me my NBN would not be active until I connect my modem to the UNI-D1 port Optus NBN. Luckily my current connection is on the D3 port. Billing will start only from the Activation date. So If this ShopBack is not honoured in 2 days then I can cancel it with Optus, there are no fees or direct debit until activation(as long as we didn't opt for Optus Modem)
same here, I clicked at 1:30pm yesterday via app, activated within 15 mins, but no tracking yet :(
I got rejected due to a credit check?!!?
With these things your better of using shopback app on your phone. Tracking is generally better.
Note for FTTP activiation is automatic and happened for me in around an hour. If you fail auto activiation thats when issues can happen.
Both Optus and Telstra will issue a new connection potentially risking your cash back. I have experienced this with both companies.
Signed up via app that was showing bigger cashback in the evening. $350 tracked in less than an hour. Thanks OP, great deal.
I got a "We’re verifying your details" but nothing else. Do they connect automatically or there's another email notifying all's gone through?
Call Optus on 1300 739 485. This is their connections team.
Worst case they’ll put through to customer service to sort something out.
Optus called me to finalize the setup. It's all done now and should be working (I'm not home so can't check).
Shady company as someone said before - they call from an overseas call centre masked with a NSW landline number, ask for all kind of personal details, then send a text message with a link to enter card details for the account. Hopefully the internet turns out all right.
That's the benefit of calling them… but if you placed and order and they're contacting you about that order then you feel relatively safe that they're genuine.
(unless someone hacked your email account and knows your order details).
Hey all, would anyone happen to have a screenshot or copy of the terms and exclusions for this $350 upsized cashback? I signed up last night for the $60 BYO plan and got tracked for $350, however I noticed in today's $200 promo there's an exclusion on BYO home internet plans.
I'm pretty sure this is a new exclusion for the $200 promo as the $60 BYO plan was mentioned here a few times and I also don't recall seeing it as an exclusion last night. That said, I'm having some doubts so if someone had a copy that they could link me that would be great!
oh this could get messy…
This seems to be a massive flaw in the whole cashback thing. how on earth can we check the T&C's after the fact?
Edit: the best I can offer from Monday 23-March (2 days ago) on the waybackmachine. This condition did not exist.
https://web.archive.org/web/20250319202027/https://www.shopb…Agree that it's impossible to check the conditions once the promo is over, which I'm sure is by design as it makes it almost impossible to argue a cashback rejection months down the line if you don't have the original terms and exclusions.
I would normally take a screenshot, but was rushing as it was getting close to midnight and unfortunately forgot! Thankfully lorikeet and stonecold have come through with the goods and we're in the clear 👍🏻
Here is a screenshot from 24 March 10:43pm AEDT
It doesn't have the whole T&C but it shows the exclusions list and the BYO exclusion is not in the list!We are good for BYO NBN plan from original deal.
Here are the T&C from 24/3.Thanks @stonecold and @lorikeet, great stuff! You're both legends 👍🏻
Thanks to both of you from me as well. You've saved me 120 dollars :) . It's incredible how they changed T&C continuously. At first, the $350 turned into $100 on the webpage and then this…
I have also noticed from the CIS that Optus are now doing what most other providers are doing. There are no pro-rata refunds for the remainder of the month you have paid for when you leave. So make sure you port out a day or two before your billing cycle ends!
Got a bit worried. No tracking yet.
same here, no tracking yet.
Same here. I have reported missing cashback
Same , no tracking and reported missing cashback
Same , no tracking and reported missing cashback.
Same. No tracking.
Same here. Have reported missing cashback
no tracking after 48 hours, Support request submitted
@gotyourback It seems like many of us haven’t received confirmation. Would you be able to look into this for us, instead of everyone having to submit separate support tickets?
Just to let you know, Optus Cashback typically takes about 2 days for the purchase to be tracked. We’ll definitely inform the team about the issue you mentioned. In the meantime, if your purchase isn’t tracked, please feel free to submit a Missing Cashback (MCB) report and we’ll look into it for you.
Thanks for your patience! 😊
Got it, and thank you! I will lodge a tkt.
hi gyb thanks for responding. obviously a lot of us a missing cashback after 2 days and we all submitted our MCB…
Just hoping it does not get rejected like many other claims before, as this is a large amount of claim for each of us
Thanks
Thank you. Order didn't track. Logged a MCB request. Hopefully they honour it.
No worries! Thanks for submitting the MCB request. The team will review it, and hopefully, it gets sorted for you soon! 😊👍
anyone have success with MCB request?
no response. no cashback yet .
No
no response
my MCB status says under review, so let's see
Same
Same here
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same here. no sign of tracking after > 12 hours