US$50 Refund or US$100 off Pixel Phone (from Google Store) for Owners of Eligible Google Pixel 4a Devices @ Google

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US$50 Refund or US$100 off Pixel Phone (from Google Store) for Owners of Eligible Google Pixel 4a Devices @ Google
Go to Deal
Hiphopopotamus on 08/01/2025 - 16:04 support.google.com (289 clicks)
Last edited 08/01/2025 - 17:01 by 2 other users

Pixel 4a Battery Performance Program

January 6, 2025

Summary of program
Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), the software update reduces available battery capacity and impacts charging performance. We want our customers to have the best possible experience with their products, so users of these Impacted Devices are eligible for an appeasement from Google. Not all Pixel 4a devices are impacted by the reduction in battery capacity and charging performance, therefore if your device is not impacted the battery will perform the same as before, and you will not be eligible for an appeasement. You can find out if your device is eligible here.

Free battery replacement and other options for individual end-user owners of Impacted Devices
If your Pixel 4a is an Impacted Device, you may be eligible for a free battery replacement. You can visit our registration page to find a battery replacement option near you.

Battery replacement is available at walk-in repair centers in the United States, Canada, United Kingdom, Germany, Singapore, and India. Mail-in repair is also available for customers in the United States. Battery replacement is only available in eligible locations and while battery supplies last. For more details about eligibility, review criteria here.

If battery replacement is not convenient or you would like to explore other options, you can also visit our registration page to claim one of the other appeasement options:

  • $50 USD (or local equivalent) payment.
  • $100 USD (or local equivalent) Google hardware discount code applicable towards the purchase of another Pixel phone on the Google Store (as available).

https://support.google.com/pixelphone/answer/15701861

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Comments

  • bym on 08/01/2025 - 16:12
    +1

    Got this email the other day. Got the 50usd offer. Not bad for a phone I just use to upload unlimited storage saver pics to Google photos.

    • Hiphopopotamus on 08/01/2025 - 16:20

      Nice, I haven't tried putting mine through the form yet.

      Is there no option at all for a battery replacement or store credit?

      • bym on 08/01/2025 - 16:23
        +2

        Not that I was offered. I'd say it's country specific.

    • WantToPayLess on 08/01/2025 - 17:27

      How do they send the 50usd to you? Through your CC or do you need a bank account that can accept USD?

    • DrMcStingyPants on 08/01/2025 - 18:20

      I had thought storage saver pics do count towards your 15GB quota now? interested in the $50USD if quota counts now. it's just sitting there doing nothing right now.

      • GreenGuava on 08/01/2025 - 19:07
        +4

        They're still free for anyone who still has a Pixel 3a-5

        Photos and videos backed up in Storage saver from Pixel 3a-5 are unlimited and at no charge. Photos and videos backed up in Original quality count toward your Google Account storage.
        https://support.google.com/photos/answer/6220791

        • cook99 on 09/01/2025 - 02:21

          Thanks for this, I've been using my Pixel 2 for this thinking it wouldn't work on the 4A. Maybe the 2 can now retire to the cupboard

  • arkosh on 08/01/2025 - 16:18

    Was hoping it would work on my 4a 5G, but no luck.

    • life is suffering on 08/01/2025 - 16:20

      Why not ?

      • hamza23 on 08/01/2025 - 16:22

        It's a different phone, 4a 5G has Android 14 and it was released 6 months later, when the Pixel 5 came out.

  • oodian on 08/01/2025 - 16:28
    +1

    Have an old 4A with terrible battery life - no luck on this one! Thanks for sharing though.

  • Selenium on 08/01/2025 - 16:31

    love my 4a but the battery life is getting poorer already. So this isn't great news.

    Thanks though OP. But shame Australia isn't one of the countries for battery replacement. I'll take the dosh at least I guess.

    …or not. Mine isn't eligible. bad news upon bad news. Yay. :'(

    EDIT: From reading further, it seems if it's not eligible…then it's not impacted? So I guess the upcoming update won't make my battery life worse. So, yay. I think. Not sure why it would only impact some Pixel 4a and not others though.

    • Hiphopopotamus on 08/01/2025 - 16:39

      There has been some speculation on reddit/forums that there was a batch of batteries with quality issues.

      • Selenium on 08/01/2025 - 16:40

        Glad I dodged that then, lol.

        Just regular degrading battery for me.

  • Mjamie on 08/01/2025 - 17:15

    I just went through support yesterday because my father-in-law's phone battery swelled up. They offered $50USD for the Pixel 4a 5G

  • M00Cow on 08/01/2025 - 17:29

    No love for the Pixel 2XL users :-(

  • cook99 on 08/01/2025 - 18:16

    Did others get response immediately?
    I got your case I'd has been assigned to an agent to contact you in the next 3 weeks …

  • Jackson on 08/01/2025 - 18:41

    I had my pixel 4 battery inflate and push the back glass of the phone off, and it also damaged the screen. It was the second time I had an issue with this phone, I originally purchased it, 12 months later it died and I got a replacement, and I already had another phone so I didn't use the replacement for about 18 months. How is google's form covering these sorts of things?

  • darkly on 08/01/2025 - 19:38
    -2

    So not a bargain then, can we move to forums?

  • rico8 on 08/01/2025 - 19:38

    I wonder if google will ever refund those with the Pixel 3 EDL bricked phones

    • downhillmtbr on 08/01/2025 - 20:27

      Or a pixel 2 or OG pixel.

    • Popo on 08/01/2025 - 22:09

      I have 2 (LG) Google Nexus 3 phones bricked… Oh, just looked it up pixel 3 also bricked.

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