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[VIC] Hot Water System Upgrade (after Rebate): Electric to Heat Pump ~$799, Gas to Heat Pump ~$1,199 @ iPromise Australia

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[VIC] Hot Water System Upgrade (after Rebate): Electric to Heat Pump ~$799, Gas to Heat Pump ~$1,199 @ iPromise Australia
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AssociatedLipromiseau on 07/01/2025 - 17:25 ipromiseaustralia.com.au (1273 clicks)
Last edited 07/01/2025 - 17:31 by 1 other user

Upgrade your hot water system and upgrade it to an energy efficient iStore/Smart Power Tech/Emerald Energy Heat Pump hot water system under Victorian Government's VEU Program.(energy.vic.gov.au) This upgrade allows homeowners across Victoria to replace outdated electric and gas-fired water heaters with energy-efficient heat pump systems, offering rebates of up to $3,000.

Existing Unit | Upgraded Unit | Estimated Out of Pocket Expenditure (Including GST)
Electric water heater | Heat Pump | $799
Gas water heater | Heat Pump | $1,199

Why Choose Heat Pump Hot Water Systems?

Heat pump hot water systems are designed to be environmentally friendly and cost-effective, reducing your energy bills by up to 60%. By harnessing ambient air to heat water, these systems use significantly less electricity compared to traditional resistive electric and gas heaters. This not only lowers your utility costs but also contributes to a more sustainable future.

Eligibility for Hot Water Rebates

All Victorian homeowners with electric resistive and gas water heaters are eligible for the rebates.

How to Apply

Research: Familiarize yourself with the available heat pump options. The selected heat pump water heater must be listed in the VEU Register of Products.
Consult: Contact us for a written quote.
Installation: Once the quote negotiation is over, we'll schedule your installation with a team of installers. The decommissioning of existing water heater and plumbing work will be carried out by a Victorian Building Authority (VBA) licensed plumber. The electric work will be undertaken by a Energy Safe Victoria licensed A grade electrician.

*Terms and conditions apply

Electrical & Electronics Hot Water System Rebate

Related Stores

iPromise Australia
iPromise Australia
Victoria Department of Environment, Land, Water and Planning - Energy
Victoria Department of Environment, Land, Water and Planning - Energy

closed Comments

        • samehada on 10/01/2025 - 12:25
          -1

          I don't think your point is even valid.

          1. You have to order the unit yourself and you will quickly find out that the price you pay for 1 unit is ridiculously expensive.
          2. Your plumber order the unit and with not enough quantity and with their markup you will also learn your lesson very quickly that the price they charge is also not cheap
          3. You or your plumber need to be licenced and registered to be able to claim the STC and SolarVIC credit.
          4. To your warranty issue, you will be dealing with manufacturer NOT your plumber, any plumber issue will be happening way before any of these company disappearing anyway.

          Not to mention there are so many dodgy plumber out there and you have won't get anyone else to complain to if you find plumber yourself.

          • kenny12341 on 10/01/2025 - 19:17

            @samehada: Looks like you're an associate of a similar company. From my experience dealing with a similar company I had to go straight to a plumber because the company would fluff around and not take responsibility, leaving me without hot water for 2 weeks before doing anything. In the end why not just cut out the middleman

  • capslock janitor on 07/01/2025 - 23:28
    +2

    https://blog.rheem.com.au/blog/what-is-the-difference-betwee…

    we have a gas storage hot water system and i like it but recent issue is the water doesnt get very hot now, compared to previously it got scalding hot…:(

    • 0 0 0 on 08/01/2025 - 01:43
      +1

      New safety laws require installation of a temperature limiting device for faucets. In the olden days no such safety laws existed and unfortunately children and not so capable adults were burnt

      • capslock janitor on 12/01/2025 - 16:02

        interesting,, we have a old ~70s residence thho

    • PleasureMachine on 08/01/2025 - 10:44

      check your unit for a tempering valve….this can be adjusted. Plumber when installed probably set it to around 50-55 degrees.

      • capslock janitor on 12/01/2025 - 16:01

        idk bout tempering valve,, it's a old "aquamax 205" gas heater

        i relit the burner the other day, but upon checking again seems it went out and doesnt fire up…

        so appears only the small pilot flame is heating the whole storage tank :((

  • flipfire on 08/01/2025 - 08:35
    +1

    So whats the typical price for a 270L iStore installed with and without rebates?

    The majority of businesses doing the HP rebate seems shady

  • mezje on 08/01/2025 - 08:50
    +3

    We swapped from a gravity gas hot water system in a 60s apartment to a Steibl Eltron unit and it was an amazing change. Bills dropped by circa 80% and it worked well.

    This post really doesn't have enough info to be a deal. The company looks suss like all the other VEU cash grabbers but the reviews on Google seem legit.

  • Gomo on 08/01/2025 - 10:27

    Need a deal for Qld ❤️

  • nicois on 08/01/2025 - 10:56
    +2

    I installed a haier heat pump here for $1500 (vic) after rebates, including installation and taking away the old gas unit. No regrets.
    Not only is it 400% efficient, but I have connected it to my solar inverter to boost to a higher temperature when there's excess solar production, then stop if there's contention. Which means when it's cold for days on end, I pay normally, but whenever there's some sun it makes the water as hot as possible, acting as a thermal battery.

    This is it topping up this morning: https://imgur.com/a/uxkVRQw

    It's worth considering whether you'll need a new circuit put in, if you're switching from gas. Units like mine draw 4 or 5 amps, unless I allow resistive heating, so it's sitting on a shared circuit. In general you'll be recommended to have a separate circuit put it.

    Another point to consider: if you wait until your current hot water system dies, you won't have the time to sort out any of these deals, and your spouse will get you to install whatever can be done quickly. So waiting until your current system fails is not necessarily going to get you onto a heat pump; it can take a few weeks to do the paperwork and arrange an install time.

    • 0 0 0 on 08/01/2025 - 11:11

      Have you done any calculations on payback period?

      I'm considering but my gas hot water storage tank is only just over 3yrs old and seems wasteful to get rid of it

      • nicois on 08/01/2025 - 12:20

        I bundled getting solar, HWS, induction hob and EV, so it's a bit tricky to tease out the individual payback periods. The HWS alone would pay itself back more quickly, but with solar, the price of electicity is less. But it also means I take advantage of the extra energy generation, meaning I get more value for the generated solar than 3.3c/kWh. In my case, it also meant I could disconnect gas, which saves me $400+ per year, just on the supply charge.

        If you wait until the gas system breaks, you will end up replacing it with another gas unit unless you are willing to live without hot showers for a few weeks.

        if you pay $50/month for gas hot water, that's $600/year, so the upfront cost would be recouped in 2.5 years, if you don't have to pay for electricity. What you pay will vary depending on your situation. For me I expect it to be mostly free even in Winter.

        • 0 0 0 on 08/01/2025 - 14:38

          Cool thanks.

          I already have solar, EV and free electricity between 12-2pm which I use to cool/heat the house and charge my EV.

          I'll need to replace my gas stove and also decommission my plumbed in gas bbq

          • Nom on 12/01/2025 - 18:31
            +1

            @0 0 0: One piece of advice - don't make your plans assuming that OVO's free hours will always be around.
            If you make all your decisions on the assumption you'll always get 3 free hours, you're screwed if they decide to change the plan !!

        • nightelves on 03/03/2025 - 05:47

          Can I ask what supplier you used?

          • nicois on 03/03/2025 - 10:04

            @nightelves: I used Metro Solar, but they don't seem to offer HWS on their website, strangely.

  • bennybaubles on 08/01/2025 - 11:23
    +2

    Neg cos this is an ad plus op’s responses are underwhelming

  • tjmat1 on 08/01/2025 - 15:18
    +4

    Got some quotes from them:
    $1,199 for SPT Black Knight
    $1,500 for Emerald
    $2,000 for iStore

    I had been looking at the Emerald elsewhere and they are all generally around the $1,600 to $1,700 mark.

    • bazzazz on 12/01/2025 - 22:27

      Thats way over priced … I obtained 3 quotes … I got quoted $2100 by one company , $1300 by another and finally got the emerald 270 supplied and fitted for $799.

      This was for a Gas to Heat pump !
      Shop around , This isn't a bargain

      • Dealseeker22 on 12/01/2025 - 22:38

        Can you share details of the installer that fitted for $799. Thanks

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