Just noticed this on the app.
Minimum spend $50. No cap.
ADDIT
This seems to be an advertising error.
tracked at 10% for me and few others. proceed with precaution
Eveready Gold Alkaline AAA Batteries [4 or 16 Pack]
101%
https://www.bigw.com.au/product/eveready-gold-alkaline-aaa-b…
https://www.bigw.com.au/product/eveready-gold-aaa-16-pack/p/…
Eveready Gold Alkaline D Batteries [4 Pack] 101%
https://www.bigw.com.au/product/eveready-gold-alkaline-d-bat…
Eveready Gold Alkaline AA Batteries [4 or 20 Pack] 101%
https://www.bigw.com.au/product/eveready-gold-alkaline-aa-ba…
https://www.bigw.com.au/product/eveready-gold-alkaline-aa-ba…
Eveready Gold Alkaline C Batteries [4 Pack] 101%
https://www.bigw.com.au/product/eveready-gold-alkaline-c-bat…
Eveready Gold Alkaline 9V Batteries [2 Pack] 101%
https://www.bigw.com.au/product/eveready-gold-alkaline-9v-ba…
Cashback exclusions
These items are not eligible for Cashback:
Purchase Amount total less than $50.00
Apple, Playstation, Xbox, Nintendo Switch or Dyson products
Orders with a purchase amount less than $50 (before taxes)
Orders paid for with Everyday Rewards Dollars
Orders placed with the use of Big W staff discount code
Purchases through the Big W App
Marketplace and DSV (Drop Ship Vendor) products
We calculate Cashback based on the purchase price, excluding:
Fees
Taxes
Shipping and delivery fees
This offer is not valid together with:
Any Gift Card, Voucher or store credit purchase
Any Gift Card, Voucher or store credit redemption
Promos or Vouchers not featured on ShopBack
Any exceptions will be at the store's discretion.
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Terms and conditions
Cashback tracking
Cashback is available only if you visit the Big W website via our platform.
Big W can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
General disclaimers
Accounts that engage in fraudulent orders/activities to game/cheat the Cashback system will be banned and Cashback forfeited ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.
Cashback tracking tips
Always return to this platform and click through to Big W for every new transaction. Make sure the link on our platform is the last link you use to visit the Big W website.
Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
For Big W, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
If you encounter payment errors during your purchase, you should re-start your visit to the Big W website from this platform to ensure that your Cashback continues to be tracked.
Hey guys
Thanks for flagging. The good news is you will receive the right cashback. This campaign actually tracks at a lower rate and then will be uplifted once we’ve confirmed the transaction details with big w, in between 7-14 business days.
For any campaigns like this, it will be listed in the Terms and Conditions under cashback tracking:
“Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.”
Please expect the correct rate to update within this timeline.
Thanks
Any chance this promo can be extended now that we have this additional clarification?
I won't be collecting until that updated tracking amount is in my account, and Big W will auto-refund the order after 10 calendar days. So it's not looking good.
I will still collect it. But I am not going to open and use it until I see my cashback.
Big W accepts return and refund as long as the product is unopen and in a resalable condition.
If anything goes wrong, just bring it back for a full refund.
Hey there, could you confirm that we will get 100% cb no matter the quantity as long as we meet min. order total?
For future reference, can you make sure to include quantity in the T&C just to clear the confusion?
That's correct! As long as you meet the minimum order total, you'll get 100% cashback, regardless of the quantity.
We'll make sure to clarify the quantity details in future offers to avoid any confusion.
Hi @gotyourback it's been 8 business days now since my purchase and I still haven't seen the 100% cashback in my account yet …
Can you give the status update? Thanks
@ozproud: Hey there, Thanks for your patience!
The 100% cashback for your recent purchase should be credited to your account within 14 business days from the date of purchase.
We apologize for any delay and appreciate your understanding.
@gotyourback: hi @gotyourback , can you please let us know when the cashback will track? i havent gotten mine tracked.
@gotyourback: Hey @gotyourback any chance of a follow up on this. Looks like nobody has tracked at 100%
@Price Hike: Will get the team to look into this! apologies for the troubles
@gotyourback: Hi Rep, We are still waiting to hear from you.
@AsukaST: Hey there! The Eveready Cashback should now be showing correctly in your account as bonus
If it's still not showing, no worries! Our support team is here to help. Just shoot them an email at [email protected].
@gotyourback: Thanks for reply, rep.
However it looks like no one here has received the full amount of promised bonus cashback.
I've only received 81% instead of 101%. Some others received less than that.
Would you like to fix it for us, instead of everyone sends you an email?
Thanks.
@AsukaST: Yep mine is at 81.83% too
@gotyourback: I think we're all in the same boat - got more cashback but not 100% as advertised. I think you'll be better going back to the drawing board. It's surely not that hard to know what the cashback should be based on transaction amount. Asking us to jump through MORE hoops because you can't adhere to an advertised promotion is a poor customer experience, and lessens the trust in your brand.
@gotyourback: Didn’t receive the full 100% cashback either. Not going through with emailing customer service as it’ll be wasting more of my time and worried whether it’ll get approved down the track
Will be returning these back to Big W
@BargainsGrabber: yeah, thinking about returning it too. just too much hassle.