Frank Private Health Insurance: 6 Weeks Free after 1 Month + 2- & 6-Month Extras Waiting Period Waived

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Frank Health Insurance

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  PainToad on 19/11/2024 - 12:19

  Frank Private Health Insurance

  Who?

• 

  easternculture on 19/11/2024 - 12:21

  +4

  Frank is the worst.
  Still waiting for them to process my health management form from 3 weeks ago so i can claim gym membership and waiting 1 week already to process my optical claim.
  Had to go to ombudsman for them to add my free 13 weeks (6+7) because they never replied to emails.

  Looks like im going back to ombudsman to deal with my claim and form issues

  • 

    PainToad on 19/11/2024 - 12:25

    Pretty much the experience I expected when I saw some unknown insurer with a shitty website. Somethings aren't worth going with the cheapest option.

    • 

      easternculture on 19/11/2024 - 12:33

      I only signed up for the 13 weeks free (about $460 worth of premiums) and because they cover 50% up to $200 of gym membership which is decent , i pay $399 at crunch.

    • 

      YesPleaseThankYou on 19/11/2024 - 12:40

      +1

      Yes, but people have to be smart about how to deal with a shitty provider. @easternculture is handling it well :)

      • 

        easternculture on 19/11/2024 - 12:45

        +1

        Ive learned from experience that after 5 days if you dont get a satisfactory respone or nil response, go to ombudsman or fair trading nsw and issue will be fixed within 2 days after they contact the retailer

        • 

          YesPleaseThankYou on 19/11/2024 - 12:55

          @easternculture: Yep, too many times I see people repeating the same things again and again and again with the provider. My rule is: one wrong answer = complaint. I'm not wasting my time with the fools in customer service. Any frustration or delay with complaints = Ombudsman.

        • 

          4kbargain on 19/11/2024 - 13:04

          +1

          @easternculture: If you dont mind, what reason did you use for this gym membership.
          I am planning to book a GP appointment for this form especially to cover the gym membership.

          • 

            easternculture on 19/11/2024 - 13:10

            +1

            @4kbargain: On the form there is a tick box ✅ High BMI for reason and ask him to recommend gym membership

            That is sufficient

            • 

              4kbargain on 19/11/2024 - 13:14

              +1

              @easternculture: Thank You will try to request them to do it.

• 

  Tyler Kwok on 19/11/2024 - 13:19

  frank is only good for being one of the cheapest option to avoid MLS (f*** MLS).

  if you expect some actual health care coverage i suggest anything else. you get what you paid for.

  • 

    YesPleaseThankYou on 19/11/2024 - 13:20

    I think perhaps you don't understand how health insurance works.

    • 

      Tyler Kwok on 19/11/2024 - 13:22

      +1

      possibly, im here to learn. what have i missed?

      • 

        YesPleaseThankYou on 19/11/2024 - 13:24

        Well, you made initial claim about Frank, perhaps you could start by justifying that, then we can commence the discussion :)