expired

nbn 25/10 $40/Month, 50/20 $60/Month, 100/20 $60/Month, 100/40 $70/Month, 250/25 $85/Month for 6 Months @ MATE

2211

nbn 25/10 $40/Month, 50/20 $60/Month, 100/20 $60/Month, 100/40 $70/Month, 250/25 $85/Month for 6 Months @ MATE

Go to Deal

Cashback

Associatedrfc850 on 04/11/2024 - 13:53 letsbemates.com.au (471 clicks)
Last edited 04/11/2024 - 14:06 by 1 other user

MATE30RIPPER20

Posting this as a new deal since the previous ones have been marked as expired and are locked (can't edit).

MATE's two current NBN promotions, MATE30 & RIPPER20, have been extended until the end of November.

MATE30

Sign up using the promo code MATE30 and activate a new nbn internet plan ('eligible plans') by 30 November 2024 (‘promotion period’) then we will credit the invoice for your nbn New Service with $30 (inclusive of GST) for each of its first six billing months ('promotional credit').

Applicable for the following plans:

Plan	Price for 6 Months	Ongoing Price
Crikey nbn 25/10	$40/month	$70/month
No Worries nbn 100/20	$60/month	$90/month
No Worries nbn Wireless (Fixed Wireless only)	$60/month	$90/month
You Beaut nbn 100/40	$70/month	$100/month
Fair Dinkum nbn 250/25 (FTTP and HFC only)	$85/month	$115/month
Fair Dinkum nbn Wireless (Fixed Wireless only)	$85/month	$115/month

Offer T&Cs.

RIPPER20

Sign up using the promo code RIPPER20 and activate a new nbn internet plan ('eligible plans') by 30 November 2024 (‘promotion period’) then we will credit the invoice for your nbn New Service with $20 (inclusive of GST) for each of its first six billing months ('promotional credit').

Applicable for the following plans:

Plan	Price for 6 Months	Ongoing Price
Ripper nbn 50/20	$60/month	$80/month
No Dramas nbn Wireless (Fixed Wireless only)	$60/month	$80/month

Offer T&Cs.

Referral Links

Referral: random (82)

Referrer receives $50 bill credit.

Internet Broadband nbn

30 Nov

Related Stores

Mate Communicate

closed Comments

RichardF89 on 04/11/2024 - 14:03

+1

what is the speed for the wireless?
- Associatedrfc850 @ Mate Communicate on 04/11/2024 - 15:57
  
  -1
  
  Which Wireless plan?
  - discountdd on 06/11/2024 - 23:33
    
    LIKE DONT DO IT - MATES WILL KILL YOUR LIFE AND WASTE YOUR TIME - honestly Mates gone downhill since moving to Wireline
athk on 04/11/2024 - 14:04

+10

Pretty piss poor support with these guys, oversold network results in slower speeds for me.

Compared to 5 other networks I’ve used in the same location with the same gear, Mate is the only one that’s constantly delivering slower speeds.

I’m not the only one, a few guys at work moved from Mate due to this.
- knuckle8 on 04/11/2024 - 14:06
  
  Who do the use has backbone?
  - Twix on 04/11/2024 - 14:07
    
    Wireline.
AsukaST on 04/11/2024 - 14:07

+32

I repeat the same comment every time there is a NBN "deal" from mate.

No, Don't signed up. avoid them at all cost.
I switched to mate in late July 2024 because they were the cheapest 50Mbps provider.
Left within a week, at least I got a full refund.

They cut my speed during evening peak (6-11pm) to less than 10Mbps.
I can't even watch youtube or channel 7 online. I can't check my security cameras remotely.
And that was every single evening.
I did a speed test on Ookala and fast.com, it shows 48Mbps download speed.
I believe this ISP has made a special settings for speed testing website so you can't gather evidence to make a complaint.
So I decide to monitor the speed by downloading large files on Bit Torrent.
At around 5:30pm, the speed drops and at 11pm just, it goes back to 50Mbps, every single night.

I left and switched to another ISP, guess what, everything is back to normal.
You may easily find lots of similar reports from angry customers regarding speed issues on OZB or Google review.
I switch ISP every 6 months when discount price no longer available to always get the cheapest price.
I have tried more than 10 ISPs and I can promise you, mate is the worst one.
Just don't waste your money with them. Don't.
- tonyjzx on 04/11/2024 - 14:10
  
  +8
  
  'let's not be mates'
  - discountdd on 06/11/2024 - 23:31
    
    It made me laugh - Ever since Mate Crap be Mate moved from Vocus to Wireline, the service kept on buffering, and all IP TV stopped working for me - Tangerine or Superloop much better - or Spin Tel
- RichardF89 on 04/11/2024 - 14:12
  
  thanks for your comment. sounds like my experience with AGL NBN
  - discountdd on 06/11/2024 - 23:29
    
    AGL have moved from Aussie Broadband to Superloop as their backbone - Much better service and offering
    - Twix on 08/11/2024 - 23:02
      
      No, AGL use Southern Phone.
      
      Origin went from Aussie BB to Superloop.
- Ironic fear on 04/11/2024 - 14:18
  
  +3
  
  The speedtest sites being whitelisted for full speed is pretty common with ISPs unfortunately
  - montorola on 04/11/2024 - 16:22
    
    Ahh didn't know they did this…
    
    How can I check if my Exetel NBN100 is legit?
    - alaska28 on 04/11/2024 - 17:09
      
      I'd also be interested in how I can actually test mine.
      
      I'm actually with Mate already anyway, but my internet seems kinda slow. Just ran a speed test and have 11.3mb download and 0.92mb upload with 7ms latency. Old building so stuck with HFC connection which sucks.
      - tonyjzx on 04/11/2024 - 17:21
        
        +1
        
        @alaska28: best way to test it is to load up a SUPER popular torrent and let her rip…
        
        if its 50/20 you should be slapping 50mbps download in your client
      - Twix on 04/11/2024 - 17:27
        
        @alaska28: That sounds like you're on a 12/1 plan. HFC can go up to 1000/50. Change your plan to a faster speed.
        
        alaska28 on 04/11/2024 - 18:43
        
        @Twix: I used to be on the next one up, but it didn't seem any faster - had the same issues with buffering on streaming services (HD), watching videos etc. on both plans.
        
        I only switched to their lowest to save $$ when they raised prices when I was on the 25 plan.
        
        Twix on 04/11/2024 - 20:41
        
        @alaska28: It shouldn't be buffering at 25/10. How many people are using your nbn at once?
      - AsukaST on 04/11/2024 - 18:16
        
        @alaska28: HFC has nothing wrong.
        
        In theory, HFC can support up to 1000Mbps download and 50Mbps upload.
        
        https://www.superloop.com/blog/fttp-vs-fttc-vs-fttn-vs-hfc
        
        You will probably get your full speed with mate anyway, because your NBN plan is the lowest speed one.
      - mortymorty on 25/11/2024 - 10:20
        
        @alaska28: I have HFC and I have had up to 850Mbps.
        
        Maybe your cables need replacing or something because that is terrible.
  - athk on 04/11/2024 - 16:23
    
    Makes sense why they were pushing me so hard to use it over and over …
- bargain_knight on 04/11/2024 - 15:49
  
  +1
  
  I had a really good experience with mate. No issues whatsoever and excellent phone customer service.
  - AsukaST on 04/11/2024 - 18:18
    
    +4
    
    If you have no issue whatsoever, how do you know their phone customer service is excellent?
    - bargain_knight on 19/11/2024 - 09:54
      
      I contacted them twice.
      1) NBN provisioned the service on a different fttp line, which left me with multiple services. I didn't realise this, so didn't know why my new service had been connected. Mate walked me through the process of swapping my router to the correct line.
      2) When porting out Optus replaced my existing Mate service rather than provisioning the NBN service on a new port as requested. This left me without any internet for a few hours. I was upset with this and asked Mate why they cancelled my service. Mate explained that it was Optus who had done this.
- karkassa on 04/11/2024 - 18:26
  
  +1
  
  Same thing here, they had it scheduled to cut the speed from 100 to 3 Mbps, every day at the exact same times. They denied traffic shaping on the phone, but I was able to prove it.
  
  They only do it for download, so you get like 3 Mbps down and 20 Mbps up, highlighting it is not a physical/load limitation, but artificial. They don't traffic shape Ookla speed test, but (for me) they did on fast.com, which makes sense since Netflix hosts this test and for sure is the kind of traffic that puts load on their network every evening.
  
  Don't save a few bucks on ISP and then waste your time on calls, not being able to work or consume content when you want and ultimately having to change ISP anyway.
- DoctorCalculon on 04/11/2024 - 23:30
  
  Maaaaaaaaate!!!
  A good mate won't let you sign up to Mate no matter how cheap the deal is.
parker2004au on 04/11/2024 - 14:11

Stupid question - but why would someone go with Mate for say 250/25 plan when you can go with iinet and for $100 but then you get a 4G backup built in
- Mechz on 04/11/2024 - 14:22
  
  +4
  
  I've never had an outage on FTTP so would be a waste for me.
Mechz on 04/11/2024 - 14:16

I have no issues and full speeds through CyberGhost on 100/20 FTTP with mate.
aby7 on 04/11/2024 - 14:24

They are complete ripp off, will increase the price within 3 months and customer care is very rude and arrogant..
warclone on 04/11/2024 - 14:28

+4

You couldnt pay me $60/m to use Mate as I value my time and ability to stream/play what I want more.
ajr5k on 04/11/2024 - 14:45

+7

Having to hop ISPs every 6 months to a year is so annoying.
s0805 on 04/11/2024 - 15:13

OP @rfc850, I have been Mate customer before, can you pls confirm if I can sign up again using MATE30? NBN 225 is is enough for our needs
cyruslol on 04/11/2024 - 15:13

Me mate, the undimate!

https://youtu.be/9QCgqQdmr0M
yourmumgay420 on 04/11/2024 - 15:14

+2

Yea definitely avoid this isp. Had them for couple of months and were having constant internet disconnecting during peak and isp thought it was the nbn fault. Nbn didn't find anything and we eventually paid more for aussie broadband and legit same line and no issues at all. We had 1000Mb connection with mate and never really approached that and went to like 25 mb not MB through the day. Aussie broadband had much reliable connection through we were paying more. Yea don't risk it.
bAps on 04/11/2024 - 15:16

+4

I'm avoiding this company purely due to the cringe plan names
plasmapuff on 04/11/2024 - 15:29

+3

I see a Mate deal…and I'm here to neg it based on them being a terrible provider
Any measly dollars you save on internet bills, you pay back 10 fold with time you have to waste dealing with their support team when things inevitably don't go to plan.
Please look through the extensive comments on their previous deals and all their issues before you even contemplate it:
https://www.ozbargain.com.au/deals/letsbemates.com.au

Marte are like the Dodo (for ADSL) of the NBN world. Just awful and incompetent.
Bruceflix on 04/11/2024 - 15:42

+2

Personally I'd rather pay a bit more and never have to deal with their support.
hokonfan on 04/11/2024 - 15:49

+1

Avoid! I will never recommend this company my enemy to use it …..
phxsun on 04/11/2024 - 16:00

My first time with Mate was good. Great service, no drop outs or anything and local support was also fantastic. I'm on my second run with them now and morning speeds are so bad I can't watch a 1080p video on Youtube and they bumped up the price after 3 months. I was paying $65 as they were one of, if not the cheapest 100mbps service and now I'm on $70, which isn't the end of the world….but the discount they are offering to new customers now is $30 so I'm paying $10 more than a new customer and I've only been with them for 4 months.
- dlovep on 08/11/2024 - 00:09
  
  Get your partner to sign up, just another 'New' customer, nothing to lose if you don't mate them, but so you know how good they are.
  - phxsun on 08/11/2024 - 10:51
    
    Even if it's the same address? I can do that?
    - plasmapuff on 09/11/2024 - 00:26
      
      You mention that your speed is so bad, you can't watch 1080P videos…
      WTF would you even consider staying? The 100mbps you paid for is not what you're getting.
      Churn away to Exetel/Superloop/anything else for $5-10 more per month and actually have a working service.
      - phxsun on 09/11/2024 - 08:36
        
        @plasmapuff: I don't really need to stream in the morning so it's not a huge
Cumberland on 04/11/2024 - 16:10

Almost a year on Mate (broadband bundled with two phones) and no problems at all.
bigpoppa on 04/11/2024 - 16:30

+1

I left mate couple weeks ago bc the price went up, the service was otherwise fine. I went from a 50mbps with mate to 25mbps with flip, I had more stable connections and faster internet using vodafone on 3g. I am signing up to the 100mbps and saving $20 than before I left. Hopefully I won't have the throttling issues mentioned above.
dddeal on 04/11/2024 - 16:34

I am currently with them riding the 6 month discount on the 100mps plan FTTP in Perth and yes its cheap ✔️ is it good for day to day internet activity ✔️ is it good for advertised speed
❌️ minimum just over 90mps is it good for throttle or downloads ❌️ 5 more months I can live with but if your after cheaper NBN instead of quality of service this is for you. DODO or exetel does a way better job.
Originality on 04/11/2024 - 16:40

It's interesting to see all these reported issues with mate.

I have never had issues with them.
I used them for 5+ years without problem and only switched because I'd moved and superloop had a deal going.
- warclone on 04/11/2024 - 16:59
  
  There will always be people who can have flawless&terrible service from any provider Mate included, the issues lies with the frequency/probability of it, and when its bad…its BAD
  
  For simplicity and using math (oh noes): imagine there are 100 suburbs and a capacity pipe of 100
  A good provider increases the capacity pipe as customers grow or based on usage and has maybe 10 of 100 suburbs over capacity…
  Mate on the other hand has 80 of 100 suburbs over capacity and doesnt increase any…. thats the issue
  
  So you just may be part of seemingly decreasing number of the few. I used to be part of the few as I too once had decent service from Mate…..but no longer
  - Originality on 04/11/2024 - 17:26
    
    Yeah I assume it's because I've always lived in lower population areas. So I've not been in a situation where there's congestion/bandwidth issues.
Untalentedllama on 04/11/2024 - 17:39

Adding to the issues list - I get dropouts at least once a week, very annoying as I do a lot of online meetings. Definitely will be switching out after the 6 months, but probably not annoying enough for me to leave early
AbDeal on 04/11/2024 - 17:45

Very slow internet connection
Never responded customer service
Upload speed is way to low that - you can’t access your CCTV app on mobile,
ISP directed to Sydney- which bring trouble accessing some site
Grey 13 on 04/11/2024 - 19:44

Used to use them till they jacked the price up. With More for like almost 9 months now no drama.
recession1 on 04/11/2024 - 21:37

+1

I’ve just churned to mate and they’re garbage. I’m getting 30/10 on a 100/20 plan. I had no issue at all with AGL on the last churn.

I think I’ll find another for next month.
mickdee on 04/11/2024 - 23:47

I just signed up to them today before seeing this. Found them on Google and thought the price was good. Set up was easy. Within 10 minutes of making the order, it was completed. Changed the password on my router and have had no problems yet… I'm a little worried after seeing the comments but I'm hoping it's isolated and maybe I'll be on the lucky side of things. If all goes well, I might not use them again purely based on this. Hopefully the 6 months goes by fine and I'll churn away then.
eman resu on 05/11/2024 - 10:16

+1

Thanks Ozb'ers.

I was going to sign up as time to churn from superloop. But seeing all the negs, no way!
aboteh on 05/11/2024 - 16:13

+1

Came from Leaptel to Mate, can certainly notice the change of speed even though on the same 25/10 tier. Even 1080P will be laggy.
noz on 08/11/2024 - 00:24

+1

Bottom of the barrel ISP with crap performance. They put money towards paying sporting identities (e.g. Sam Kerr) instead of in to improving their network.
Similar to dodgy solar panel retailers using washed up cricketers to help sell their services (e.g. Allan Border / Steve Waugh). Also have some ridiculous referral-related stipulations..
- you can only ONE TIME get a referral credit for being a referrer
- you will not get any referral discount if you have used a discount code
kid-vhee on 08/11/2024 - 14:06

+1

Check whirlpool forum. Littered with posts regarding speed shaping, and traffic limiting if you download more than 50gb in a day on Unlimited.
reunig on 08/11/2024 - 15:06

+1

Wow, glad I found this before I churned to them from Superloop. Thanks ozbargain
Minimalism on 12/11/2024 - 19:36

My roomate is moving out next month and won't let me change the internet over to my name until the date he moves out. Is it possible to still get Crikey nbn 25/10 then at $40 a month? I know the deal expires at the end of this month, but can I pay now and activate it later?

I don't use much internet, just need to video call my folks from time to time on pc, netflix is only on one tv. I'll be living alone so only 1 device at a time.

Edit: Nevermind, I just checked my old email accounts, I've been with you before. I highly don't recommend these guys. There internet connection is like calling a help desk centre 'its always experiency high volume of customers'. Slow as shite and you rarely attain the speeds advertised :(