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Superloop: Up to $100 Cashback (For New Superloop Customers) @ TopCashBack AU

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Superloop: Up to $100 Cashback (For New Superloop Customers) @ TopCashBack AU
Go to Deal
trixieb on 16/10/2024 - 12:48 topcashback.com.au (1015 clicks)
Last edited 18/10/2024 - 11:10

TopCashback has an exclusive upsized $100 cashback offer on the Lightspeed 1000/50 Plan.
Stacks with the FLASH sale for the Lightspeed Plan.
Use code FLASH at checkout. Get $4 off per month on the Lightspeed Plan.
Cashback has also increased on the other plans.

FLASH offer

Superloop Cashback

Plan Cashback
Lightspeed 1000/50 Exclusive $100
Superfast 250/25 $80
Power Home 100/40 $70
Family 100/20 $65
Extra Value 50/20 $60
Everyday 25/10 $60

What will stop me getting my cashback

  • Cashback is eligible for new Superloop customers only, and must remain a Superloop customer for at least 90 days after placing your order to be eligible for cashback. A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them.
  • Cashback is ineligible on any products not listed in the cashback table of rates.
  • Cashback is ineligible on use of any codes not approved and posted by TopCashback.
  • Cashback is ineligible on purchase of gift cards and/or use of gift cards for payment.
  • Cashback is ineligible on purchases made via the retailer's mobile app.

Referral Links

Referral: random (3828)

Referrer gets $35, referee gets $10 (after $10 of earned cashback within 180 days of signing up).

Internet Broadband Cashback nbn

Related Stores

TopCashback AU
TopCashback AU
Superloop
Superloop

closed Comments

  • cyruslol on 16/10/2024 - 12:55
    +6

    how to define “ new Superloop customers ”?

    • theguyrules on 16/10/2024 - 13:13
      +1

      Same question here. I have been with them before but not since 3.5 years ago.

      • Store Reptightarse @ TopCashback AU on 16/10/2024 - 13:29
        +10

        Let me shoot them an email and hopefully get an official answer. Cheers!

        • theguyrules on 16/10/2024 - 13:39

          Legend

        • armyofme on 16/10/2024 - 22:06
          +1

          Any update @tightarse

        • OnThaCheap on 17/10/2024 - 12:40

          Any update on this ? for historic customers (left over 4 months ago)?

          • Store Reptightarse @ TopCashback AU on 17/10/2024 - 12:44
            +1

            @OnThaCheap: Still waiting. Have followed up and will update here when I hear back. Thanks.

                • Store Reptightarse @ TopCashback AU on 18/10/2024 - 10:54
                  +5

                  @bowtiehoon: @cyruslol @theguyrules @armyofme @OnThaCheap @Indomie5

                  Hey guys, as promised. Here's the official response from Superloop. Have also added this to our terms page:

                  A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them.

                  • ssn on 21/10/2024 - 23:59

                    @tightarse: Hey TA!

                    I'm currently with Superloop Business (totalbiz) and put in my cancellation a few days ago with them. Service will stop with 2nd week of November. Did it due to ongoing billing issues.

                    Would I be able to take advantage of this offer since its with Superloop residential?

                    As an aside, I did try signing up to Superloop residential a few months ago through Econnex via CR and Superloop Residential rejected the order saying I was trying to obtain services, whatever that means…

                    Would appreciate any clarity.

                    Thanks!

    • BW296 on 17/10/2024 - 13:04
      +2

      12 months

      https://files.superloop.com/terms/SL-Residential-nbn-TCs.pdf

      "10. Returning customers, who have previously
      been with Superloop and already received a
      six (6) month discount promotion, will not be
      eligible for a new promotion for a period of
      twelve (12) months."

      Going off Whirlpool, been that way for a couple years at least

      • trixieb on 18/10/2024 - 11:12

        For the cashback from TA:

        A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them.

        https://www.ozbargain.com.au/comment/15818085/redir

        • BW296 on 18/10/2024 - 13:50

          Yeah, I was referring to the Superloop new customer 6-month discount eligibility instead. Good to know both!

  • freedomofspeech on 16/10/2024 - 13:10

    $200 with Optus NBN Cashback

    • theguyrules on 16/10/2024 - 13:18

      $109 a month tho instead of $95

      • niss200sx on 16/10/2024 - 13:28

        And a very painful sign up process based on my experience! Gave up in the end.

      • freedomofspeech on 16/10/2024 - 13:29

        I picked $89 Optus plan

  • Ozbar Gain on 16/10/2024 - 13:24
    +11

    Cancelling superloop is a PIA ass you have to phone them

  • armyofme on 16/10/2024 - 13:25

    I was a customer couple of years back. Will I be eligible?

  • Bellyup on 16/10/2024 - 13:34
    -1

    Buyer beware. I had a nightmare dealing with these clowns.

    • Clarky77 on 16/10/2024 - 15:20
      +1

      Can you provide details?
      Did you have issues with TCB or Superloop?

  • Olli on 16/10/2024 - 13:35

    Pretty average customer service, if it works fine than it will be okay but otherwise….

  • dtox on 16/10/2024 - 13:37
    +1

    I signed up Monday night with the $55 Cashback offer and was connected yesterday :(

  • Japius on 16/10/2024 - 15:25

    Their mobile prices are just a little higher than Exetel but with the same bundle and save amounts not sure it’s worth the hassle of changing oh well still good to see decent cashback rates

  • BoomTetrisForJeff on 16/10/2024 - 16:02
    +3

    Superloop sucks, they require 30 days notice to cancel lol
    and if the next billing month starts within that 30 days you gotta pay for that extra month even if you only used 2 days

    Classic corporate greed

    • bowtiehoon on 16/10/2024 - 16:55
      +1

      It was bad enough with no pro rata now this?! I was gonna take up this deal but not sure now …

    • Thiefsie on 16/10/2024 - 20:29

      I just cancelled with them (giving notice) a few days ago and they confirmed verbally that it will be pro-rata for the final month. Let's hope that stays true.

    • peter05 on 17/10/2024 - 13:55

      this is the same process as exetel who are owned by superloop.

      i recently cancelled an exetel plan with 30 days notice and the final month was pro rata'd correctly

  • ShaneLikesABargain on 16/10/2024 - 16:11

    Does it stack with referral code?

    • BW296 on 18/10/2024 - 15:04

      I was wondering the same. Just noticed though it's only the existing Superloop customer that receives a referral credit on their bill, NOT the new customer in addition like some other ISP's do.
      https://www.superloop.com/internet/free-with-friends

      I'd say your friend/family would still get their referral discount as an existing customer.

  • 4ustralian on 16/10/2024 - 17:08

    The color they use in the website and chat are utterly against Ui element I think…

  • AliKay on 16/10/2024 - 22:31
    +1

    Looking at the comments don't think I'm going to move to these guys. Any other offers out there? My $89 250/25 Leaptel offer is ending soon.

  • PortK on 17/10/2024 - 19:02

    Submitted request to join at 8:00

    Cutover by 10:30

    Very fast!

  • observer on 18/10/2024 - 00:09

    Signed up for family 100/20 plan yesterday. Cashback tracked within 15 min for 65$. However when I checked the earnings page today, it now says the cashback has been declined by the retailer.

    • trixieb on 18/10/2024 - 00:17

      That's odd. Will check with the rep @tightarse

    • theguyrules on 18/10/2024 - 09:44

      uh oh

    • Store Reptightarse @ TopCashback AU on 18/10/2024 - 10:33
      +1

      Hey @observer. Was quite easy to find your declined order amongst the pending ones and have already reached out to Superloop asking why they declined. Will keep you posted 👍

      • observer on 18/10/2024 - 11:09

        Thanks TA

        • Store Reptightarse @ TopCashback AU on 18/10/2024 - 16:41

          Hi again @observer. This should now be reflecting correctly in your account (please confirm). Superloop found and corrected a minor issue with an API call affecting a couple of orders. Thanks for flagging, and have a wonderful weekend 😊

          • observer on 18/10/2024 - 20:25

            @tightarse: Hi TA, confirming Cashback is back in the earnings page. Thanks for the quick support.

          • powerful9990 on 25/10/2024 - 23:39

            @tightarse: Can you select a future connection date for Superloop? I just noticed that my new billing cycle just started with current ISP.

    • PortK on 19/10/2024 - 07:02

      I joined yesterday, my cashback hasn't tracked yet.

      I received my bill, but the FLASH code also has not been applied.

      • roadeh on 19/10/2024 - 07:30
        +1

        Doesn’t sound great - my cashback tracked within an hour of placing the order and my first full bill (i.e. not the one they send to confirm a viable payment method) also reflects the FLASH code

  • nismo322 on 18/10/2024 - 11:03
    +3

    https://imgur.com/a/Y0s6c6m

    does this plan check out?

    i'm a little worried that giving notice to superloop at the ~61 day mark will invalidate my cashback.

    • theguyrules on 22/10/2024 - 18:20

      Good question. Also love the diagram - what app did you use?

    • ssn on 22/10/2024 - 23:05

      +1 on the diagram! Would love to know how you made it if you don't mind sharing

  • BinSimmons on 19/10/2024 - 22:53

    @tightarse how long do you guys take to make tracked orders go from pending to payable because I've been waiting since end of August on items I've bought that are monthly billed services (vpn, mobile etc) so surely you should be able to confirm these orders by now

  • Brick50 on 21/10/2024 - 12:55

    My order from 30 June is confirmed but still not able to withdraw funds on TCB, they seem to take their time letting you withdraw after the merchant confirms the transaction

  • AABBs on 25/10/2024 - 17:04
    +1

    Signed up. Thank you

  • mikuno on 30/10/2024 - 13:44

    3 weeks cashback still not confirmed, sent a ticket 2 weeks ago.

  • BW296 on 30/10/2024 - 13:53

    Signed up the other day. Cashback tracked no problem.

    Superloop (pre-activation) customer service on the other hand, absolutely awful!!

  • hluu0111 on 31/10/2024 - 20:54

    I came to the "Place your order" step and still cannot see the option to choose "I have a promo code" and I dare not to click on "Place your order" . Can some one please shed some light? Thank you.

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