When selecting 2x Country Road Verified Australian Cotton Stretch Chino Short the price in cart updates to $20.90 instead of $179
This works for various multiples of two for all colours except for Black, White and Birch
Item cannot be returned or exchanged unless faulty
$20 off for the referee ($99 minimum spend), and $20 credit for the referrer.
Lets see if the cancels come through this morning haha
nothing yet
Prob calling an emergency zoom meeting to see if iconic can reach a deal with CR, or go into damage control mode.
huge processing fee from TI for the cancellations
They usually have agreements with payment merchant
Nice one OP. Hopefully they have enough of 20,000 shorts for our fellow OZB gang
Going to be a busy few days and lots of overtime in the CR China factory
Only 5k ended up being sold. Still doubt they have the stock, going to be tons of 19 year olds stuck back at CR stores scrambling at the back to see if they have anything.
You work at The Iconic or CR?
going to be tons of 19 year olds stuck back at CR stores scrambling at the back
Sold by The Iconic, fulfilled at CR warehouse
It’s fulfilled from CR warehouse, but the quantity on site also includes in store stock as a back up to avoid selling out.
Just got a shipping alert in auspost app that my order was being packed!
Just got the same alert! Fingers crossed :)
Also got an alert in Auspost, but doesn't say anything on iconic website
Nvm, cancellation email came through just now
Yep same.
+1 Cancelled shortly after
Just got an alert of one pair on the way.
When did you guys order?
Wonder if they are shipping in order or random.
08:52pm and 09:19pm
Usually its automated . Happened to me with puma and order never left warehouse
Must be random, I ordered at 7:56pm but in QLD so that might be 8:56pm
Random.
I did two order of shorts.
Only one pair from my second order has shipped.
Maybe shipping from CR stores depending on availability of stock and location of orders?
Wow got 2 shipping notification for 2 shorts. One is being dispatched from Melbourne and another from Geelong.
Damn. Now I'm extra jelly that I couldn't catch it.
Damn i got the shorts straw
Yay, shipped!
My order was at 9:05pm and nothing shipped for me as yet.
No!!!!!! I got the dreaded email.
Dear valued customer
Your yearly Sky News subscription has been renewed.
😣
one of 4 of mine have shipped
cancelled :(
Cancelled
Cancelled - got 15% off voucher
Unfortunately, due to a pricing discrepancy the Country Road Verified Australian Cotton Stretch Chino Short(s) was displayed on our website at the incorrect price. As a result of this, we are unable to process your order and will cancel the purchase of the Country Road Verified Australian Cotton Stretch Chino Short(s) from your order. This decision aligns with section 3.6 of our Terms & Conditions, which you can find here.
Cancellation just came through.
Cancelled.
I placed the order quite early, it was within 5 minutes of this deal being posted
Mines cancelled,.and I was one of the early orders in this history ha
Yeah, just received a cancellation email and a voucher.
15% off?
That's not very generous
Cancelled due to pricing error - 15% off voucher provided.
Lol…let's move on…
Hi XX,
We’re reaching out about your recent order which included the purchase of the Country Road Verified Australian Cotton Stretch Chino Short(s).
Unfortunately, due to a pricing discrepancy the Country Road Verified Australian Cotton Stretch Chino Short(s) was displayed on our website at the incorrect price. As a result of this, we are unable to process your order and will cancel the purchase of the Country Road Verified Australian Cotton Stretch Chino Short(s) from your order. This decision aligns with section 3.6 of our Terms & Conditions, which you can find here.
We understand this might be disappointing, and we're truly sorry for any inconvenience this has caused. We will process a full refund of the amount that you have paid for the Country Road Verified Australian Cotton Stretch Chino Short (s) within the day. This refund should reflect in your account within the next 3-5 business days.
We have also included a voucher for 15% off any purchase on our website with no minimum spend to be used on your next purchase.
CRV246SS7Pc
Expiry: 16/10/2025
If you have any other items in your order, rest assured they are being processed as usual and will be on their way to you shortly!
We’re committed to providing you with the best possible experience and will work hard to prevent this from happening again. If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help!
Thank you so much for your understanding
THE ICONIC Customer Service Team
Didn't want that voucher I'm guessing? They look unique
Thanks for the 15% off voucher ;)
Kidding, I have my own, but I am sure others will make use of your voucher, nice of you to share.
Thanks for code
I got cancellation email.
The voucher seems to work on already disounted items which is nice.
cancelled with 15% apology code
cancelled with 15% discount code which is pretty poor given most of there items are 50% overpriced
Hahaha take that L.
I got the shorts this morning!!!
Not really. Just got a cancellation too.
"Country road….take me home….."
Canceled
Cancelled, but if the voucher is not excluding other promos , I’m happy.
I wonder if you can stack those voucher
and nope
Doh
Mine just got cancelled! bummer
15% voucher stacks on already discounted items and is valid for a year, not too bad.
lol, I got the discount code but now I can see in the Auspost app that my package has been picked up from sender. So I will get something?
I got the cancellation notice but I also got notification of one pair being shipped.
I got an email today advising they will need to cancel the order due to pricing discrepancy. :( :(
If you see a guy without shorts on the street - it is me…
Wish you do carry a pair of underwear somewhere
If the cancellation email says, "was displayed on our website at the incorrect price", am I right in thinking no-one should receive them?
Happy for the people who did honestly, why feel resentful for missing out
I didn't mean it in a nasty way for the people who receive them and good on them but then everyone should get them. If the email said that they didn't have enough stock and oversold, then that's different. Perhaps I'm not reading the email correctly.
Order cancelled - 15% discount voucher provided. Not one of the lucky few sadly!
Anyone's order still showing up as "procesing" in their Iconic account?
order cancelled like many :( worth a shot
3/4 of mine were refunded. One slipped through.
Cancelled. Only refunded $10.45 twice out of the $31.85, where the rest
same here, wtf?
Ditto
I got the cancellation email, but they have only refunded $10.45 - I ordered 2 pairs of shorts… that's not my refund.
same here…. wtf are they doing.
Look like they are refunding the shorts and keeping the postage charge
yeah looks like it, going to wait a few days and start emailing
Received this email from Iconic- We’re reaching out about your recent order which included the purchase of the Country Road Verified Australian Cotton Stretch Chino Short(s).
Unfortunately, due to a pricing discrepancy the Country Road Verified Australian Cotton Stretch Chino Short(s) was displayed on our website at the incorrect price. As a result of this, we are unable to process your order and will cancel the purchase of the Country Road Verified Australian Cotton Stretch Chino Short(s) from your order. This decision aligns with section 3.6 of our Terms & Conditions, which you can find here.
We understand this might be disappointing, and we're truly sorry for any inconvenience this has caused. We will process a full refund of the amount that you have paid for the Country Road Verified Australian Cotton Stretch Chino Short (s) within the day. This refund should reflect in your account within the next 3-5 business days.
We have also included a voucher for 15% off any purchase on our website with no minimum spend to be used on your next purchase.
Order cancelled but also got a shipping notification for only one of the shorts ??
As discussed they may ship the two shorts separately (e.g. one from store, one from warehouse) so maybe one short cancelled and the other still on its way - explains the partial refund!
Im guessing the dispatch warehouse started sending items out and someone at head office saw a weird order bump and investigated but some had already left the building….
Good luck to all players :)
You will need to contact The Iconic to request for the shipping fee refund.
For those who didn't get the shipping refunded, you can get in contact with them and they'll refund it. I did it via the chat and got the refund fairly quickly
Ill just piss them off and submit a complain to fair trading for not refunding shipping. That way i have leverage to negotiate a free pair or 2 shorts as compensation
I contacted them via chat and had it refunded instantly. Was sitting in my account as soon as I checked. I wonder if they are trying to recoup some costs by hoping people won’t notice
Haha, they have kept the shipping charge.
If they do that on the 20000 orders that's quite a profit for them.
I got two refunds, neither matching the total charge. So annoying. Chargeback time ?
Yeah, I got 2x $10.45 (the item cost), but not the shipping cost… yet?
Same, very annoying
The shipping refund has now come through too
3 different emails for each things
same…
Just looked at mine again. Recieved the standard email giving the 15%. No refund notification as yet and the order still says Processing By Partner… Here's to hoping.
I got an email with a discount code but I didn't even make a purchase since sizes ran out . Wot
Thats some next level website tracking
Anyone get the order refund email and then an email stating the order has been shipped? I’ve got a tracking number
Yeah I'm a bit confused, I've been refunded via paypal and its pending in my bank, but I've got a shipping number and Auspost reckons it's coming tomorrow. Funky
Tracking number means they generated tracking number . Until unless item is picked up by courier, tracking number won't be of any use.
Will see what happens.
Sure did, mine is also saying it is at the delivery depot, but also only one set of shorts
Got refund email - fine.
Checked cc, nothing - OK.
Just now, got Auspost / Startrack shipping notification…
Maybe I'm just going to get an empty package so that's why we don't get our shipping refunded?
Edit: I didn't get any email confirmation about my order or and shipping info etc.
Shorts and prayers