• long running

Superloop: Up To $55 Cashback (For New Superloop Customers) @ TopCashBack AU

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$55 cashback offer on the Lightspeed 1000/50 Plan. Stacks with the FLASH sale for the Lightspeed Plan. Use code FLASH at checkout. Get $4 off per month on the Lightspeed Plan.

FLASH offer

Superloop Cashback:

  • Lightspeed 1000/50 $55
  • Superfast 250/25 $55
  • Power Home 100/40 $45
  • Family 100/20 $45
  • Extra Value 50/20 $40
  • Everyday 25/10 $40

What will stop me getting my cashback

  • Cashback is eligible for new Superloop customers only, and must remain a Superloop customer for at least 90 days after placing your order to be eligible for cashback. A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them.
  • Cashback is ineligible on any products not listed in the cashback table of rates.
  • Cashback is ineligible on use of any codes not approved and posted by TopCashback.
  • Cashback is ineligible on purchase of gift cards and/or use of gift cards for payment.
  • Cashback is ineligible on purchases made via the retailer's mobile app.

Referral Links

Referral: random (4022)

Referrer gets $35, referee gets $10 (after $10 of earned cashback within 180 days of signing up).

Related Stores

TopCashback AU
TopCashback AU
Superloop
Superloop

Comments

  • I’ve tried cashback via cashrewards as a new Superloop residential customer moving from superloop business for the first time and Superloop just rejected my order. Nothing against the terms and conditions and definitely qualified for being a new customer. Don’t think they like paying cashback.

    • Was probably an Econnex deal if cashrewards. I can confirm that the topcashback deal from around March this year did pay the $55 cashback, it just took a while which was fine.

    • +4

      Hey KD. Just FYI, that's an Econnex Comparison offer which can't be stacked with discounts & codes, rather than this one which is a direct signup via Superloop's website. Have a great day!

      • +1

        Econnex is a massive scam, always shows rubbish options - don't use it.
        Hope TA does not associate the TCB deals with this company in the future

        • I've used econnex twice to change electricity retailer and has been flawless with payouts. Maybe they suck for internet providers?

      • Thanks TA. Given the Econnex reputation, I don't want to be advertising that as an option then 😊

    • +2

      Yeah don't go with Econnex via CR. They're a scam. Legitimate clicks mysteriously don't track with Econnex.

  • -1

    can you bring can the $200 optus?

    • What???

  • Superloop vs Tangerine - which is better? i.e. even with the cashback on a 100/20 plan - Tangerine is still better price for 6 months - curious about people's thoughts on the service difference between the two.

    • +1

      Tangerine were hacked on 18 Feb 2024. I would hesitate to go back to them.

      • Did you hack a Tangerine on the 18th Feb?

  • +1

    Superloop customer service is the worst I have come across in any service, from power companies, insurance and ISPs. That was a year ago though so may not reflect how they are now.

    • +2

      Can confirm. I'll be switching back to ABB or Leaptel once they credit my account with the goodwill credit they approved. Their customer service is absolutely horrendous. I've caught them out in multiple lies with reps saying one thing to me and then saying the exact opposite later on - from the same rep on the same call.

      They refuse to call you back and will never transfer you to the complaints team. In my 20+ years in the customer experience space, never have I ever dealt with such a consistently sh!tty level of customer "service" (service is actually non-existent).

      • +2

        They love to keep you on hold for half an hour then simultaneously answer/ hang up.
        No matter how cheap i wont go back.

    • +1

      Dealt with them in the last couple of weeks and they were fine. Online chatted then first, then they said to ring them. Fairly painless, all things considered.

  • The cashback has increased to $100 on the Lightspeed 1000/50 plan and it stacks with the FLASH sale:

    https://www.ozbargain.com.au/node/871800

  • I used to be superloop customer. If I sign up again based on the description I qualify as a “new” customer but can I reuse my email address?

    • @roofyapple Yes.

      A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them.

      Upsized cashback for new Superloop customers up to $105 at TopCashback and stacks with code BLACK-FRIDAY:

      https://www.ozbargain.com.au/node/875156

  • I know this is an old post but does it seriously take up to 3 months or longer for a claim to be checked? I signed up to Superloop through topcashback on November 23rd 2024 and now it's been over a month and still sitting on the "waiting for retailer" status on my existing claim.

    Is there anyway to escalate this? I know it hasn't been 3 months yet but it's getting close to 2 months…

    • +1

      Sorry to hear. With missing cashback claims, it seems to take about 2-3 months on average for the retailer to check. Also had a few claims with TopCashback. (I've experienced longer wait times with another company Cashrewards.)

      Will ask the rep @tightarse

      • It's just I got some bills coming my way and I could use with the money… I signed up to superloop through this: https://www.ozbargain.com.au/node/875156 which has now expired.

        I went for the 1000/50 plan so $105 cashback and I could defo use with it. I hope something happens soon… close to 2 months like I said. I know it may seem like I'm being "impatient" but I really need that money for my power bill.

        • Hi. Sorry to hear of the failed tracking. Please note as per the instructions on the email you initially received when lodging your claim, there is nothing further for you to do and there will be no follow-up from us unless we need to, once the merchant responds. You can keep track on the progress of your claim via this link:

          https://www.topcashback.com.au/account/enquiries/missingcash…

          Also note that had your transaction tracked, approval time for Superloop is around 20 weeks, so you'd still be waiting a considerable time either way.

          Hope this helps, and please have a wonderful day ahead.

          • @tightarse: … Great. So what you're saying is once this claim finally gets approved I gotta wait an extra 20 weeks for the payment? My god… If this was known I wouldn't of used you guys nor would I have signed up to superloop.

            • @RocketToSpace: I think the rep meant 20 weeks wait for payment if it had tracked, not extra 20 weeks of waiting after the claim is approved.

              When my claims with TopCashback were approved, they were paid then (sometimes faster than if they had tracked).

              Hopefully you will receive the cashback soon. In my experience, TopCashback provides the best customer service out of the 3 cashback sites on OzB.

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