40% off Colombia Cauca SO 1kg $28.50, 500g $16.65 + Delivery ($0 w/ $69 Order, Delayed Dispatch Option) @ Lime Blue Coffee

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Lime Blue Coffee

• 

  Robot16 on 03/10/2024 - 07:07

  It looks good @LimeBlueCoffee.
  Is there any way to edit a prior order and add a bag of this to the current order?

  • 

    AssociatedLimeBlueCoffee @ Lime Blue Coffee on 03/10/2024 - 07:19

    +3

    Morning @Robot16 that's music to my ears, terrific to know you think this one looks like a winner!

    Funny you should mention that as we're actually testing some exciting tech updates that enable you to do this yourself and even unlocks free shipping and processes shipping fee refunds automatically if your post purchase additions tip an order over $69…I believe the customer experience can always get better, so I'll continue to work on further ongoing improvements… On your existing order if you click the "edit or view your order" button you may or may not be able to do this yourself now, simply because we're testing it to iron out any glitches before launching…Anyways long story short, yes we can certainly make this happen for you and if you're not able to do it yourself then simply send a reply email to your order confirmation with the request specifically listing total quantity increase and whether in 1kg or 500g packaging then we'll happily make the edit for you :)

    • 

      furythree on 03/10/2024 - 08:30

      this will be handy cause you guys keep releasing deals on good beans after i just placed a $90 order

      can we modify our shipping dates yet because i cant seem to find that option on the new site

      • 

        AssociatedLimeBlueCoffee @ Lime Blue Coffee on 03/10/2024 - 10:50

        WOW sounds like a wonderful order, thank you so much :)

        Terrific to know we're in your good books with this exciting feature we're currently working on!

        If your referring to an order placed after 12 September 2024 then you can already change the dispatch date yourself simply by clicking the "edit or view your order" button in your order confirmation email and follow the prompts from there. If you order was placed prior to 12 September then simply send a reply email from your order confirmation with the request :)

        • 

          furythree on 03/10/2024 - 12:27

          @LimeBlueCoffee: oh i see. that explains why some of my orders cant be changed. thanks!

          does the modify order function let you "increase" the qty of a type of bean at the same price the order was placed at, even if the sale is finished?

          • 

            AssociatedLimeBlueCoffee @ Lime Blue Coffee on 03/10/2024 - 16:05

            @furythree: Love when a mystery is solved, glad we're on the same page now :)

            At this stage I don't believe that will be a function of the system, but you should be able to add new products on sale to existing orders. Out of curiosity, why would you want to add more of the same product to an existing or after a sale end rather than just adding more of the same product during the sale?

            • 

              furythree on 03/10/2024 - 21:13

              @LimeBlueCoffee: because of two reasons

              1) the way you guys price things means that if i add 2-3 bags of a particular product on sale, the total is off by $1 from free shipping

              so i either overpurchase, which is a terrible experience. Or mix and match other beans to get the total as close to $69 as possible, but usually means i get less of the original beans i wanted. all to get free shipping.

              paying for shipping starts to negate the sale benefits quickly

              im not here to accuse anyone, but it seems quite intentional having occured almost every single time. I place an order almost once every month, and feel like as a loyal customer i shouldnt have to jump through these hoops since youve secured my business anyway. adding the inconvenience is unnecessary if we are both going to end up in the same result, why not make it a smoother easier experience

              2) i underestimate how much decaf i need :D
              and its very expensive when not on sale

              • 

                AssociatedLimeBlueCoffee @ Lime Blue Coffee on 04/10/2024 - 09:53

                @furythree: Morning @furythree really appreciate the details response, as silent complaints are the most difficult to address, so thank you for voicing your thoughts :)

                First, it's wonderful to know you regularly order from us, this does mean a lot and is not taken for granted, so thank you so much!!!

                Second, I can respect that personal interpretations are subjective and do appreciate your nice wording. However, I must say it is quite disappointing that you think our intention is to make customers frustrated and ordering hard for them. Subjectively speaking this is not what is happening at all and objectively speaking it makes no financial sense to frustrate customers. As this is your interpretation after placing monthly orders with us, we clearly need to do a better job on our messaging. Our focus is supplying fresh, delicious coffee, not selling free shipping via supplying coffee and I'd have to be some sort of math genius (which I am not) to pull it off with a regular offering of 1-15 different types of coffee and usually ~10 different per 1kg and per 500g prices. To clarify your comments around the 2-3 bags not unlocking our last half a dozen deals all unlock free shipping if 3x1kg bags are purchased, most of which also unlock free shipping if 2x1kg+1x500g are purchased and our prior 2 coffee deals even unlocked free shipping with 4x500g purchases which is mentioned in the deal posts "for example with this deal if you ordered 2kg of our Kenya Single Origin in 500g bags (4x500g bags) it's exactly $69 so that order would automatically unlock FREE SHIPPING." As such, perhaps you were trying 2-3x500g combinations?

                One thing I don't understand is that there's so many people that are vocal about shipping costs and getting free shipping, but there's not much chatter about people pushing back on in-person shopping where companies charge for a paper carry bag, which these companies used to give away for free and there's generally no threshold to receive a free bag. Also, we're generally paying to be a walking billboard for these companies as their bags are usually branded. For example, whether you spend $1 or $1,000 at the supermarket you still need to pay for each bag you need and these used to be given away for free. Anyway not intended to be a rant, more of a curiosity around why shipping has kick back which saves people the super precious commodity of time, but a carry bag for a purchase in-store isn't expected for free no matter how much money you spend in that store?

                Anyway, I digress, I'll get back to the topic at hand. I think I'm somehow missing or misinterpreting your explanation because I still don't understand how adding a bag of the same coffee at the same discount after the sale ends changes your ability to unlock free shipping. I understand how adding a different discounted coffee to an existing discounted order may help someone unlock free shipping as the price per bag may be different or they may want more variety in their order. Please help me understand if for example 3x1kg bags unlocks free shipping during a sale, how does ordering 2x1kg bags during the sale and adding 1x1kg bag of the same coffee at the same price a week after the sale make unlocking free shipping any easier than simply ordering 3x1kg of that coffee during the sale rather than 2x1kg during the sale and 1x1kg of the sale coffee at the same price a week after? I would really like to understand the reasoning, so I'm hoping you're patient enough to explain further.

                In terms of offering what you're suggesting it's not a 100% no, but it seems unlikely at present. From a technology perspective it is tricky, as their would need to be dynamic offerings and pricings specifically relative not just to what the customer has purchased but also the price they paid. From a financial perspective at coffee costs to up are regularly increasing, this poses a financial risk directly and an indirect risk as it would likely change buying behaviour not just impacting revenue but also significantly impacting operations from a fulfillment and stock holding perspectives. Finally, we receive full-priced orders every single day, so there is a fairness aspect to this that certain customers can essentially get a discount whenever they want and other customers won't get a discount for purchasing the same product at the same time. The above and more all needs to be carefully considered relative to me understanding the benefit you're trying to convey…my apologies for not yet understanding the benefit.

                With regard to your underestimating, you're now able to fast track dispatch yourself, so hopefully that one's solved. On a related but different note, we're currently working on a new system, which will hopefully help you prevent ever needing to factor in shipping cost. It's a bit of a tricky one to figure out and still in the early days, so I don't know if it'll happen, but we are working on something :)

                • 

                  itswags76 on 04/10/2024 - 13:46

                  @LimeBlueCoffee: I think the frustration comes from a lot of the cheaper blends. I can understand when a blend is 22.7 and ends up being 68$ and being put in a choice between

                  1) Ordering an extra 500g bag which is more expensive per gram than 1kg and you're already at 3kg (which is a lot for a household)

                  2) Ordering 4kg just because you were 1$ off the shipping limit

                  3) Paying the shipping when you're already ordering close to the free shipping limit.

                  IMO it can be solved by being consistent with a 3kg = free shipping, even if it comes at the cost of increasing the price of the cheaper blends to push it above and make it worthwhile for you. Just human nature when it comes to this (I'm guilty of it too!)

                  • 

                    AssociatedLimeBlueCoffee @ Lime Blue Coffee on 04/10/2024 - 14:01

                    @itswags76: Hey @itswags76 sincerely appreciate your input, especially in that nice and considered tone, thank you :)

                    Just to clarify, when you say 3kg do you mean 2kg? Simply because I believe there's already an unsaid rule that 3kg on sale usually unlocks free shipping. Unless, as you've pointed out it's in the low $20s per kg range. For example, if you take our lowest priced normal offering of our Moments to Memories blend at 40% off, that makes it $25.5 per 1kg bag x 3 = $76.50 which is over the $69 free shipping threshold, so free shipping is unlocked (woohoo for free shipping)!

                    • 

                      itswags76 on 04/10/2024 - 15:00

                      @LimeBlueCoffee: NP! Personally I dont mind it myself. But no I do mean others but looking, This one was from my latest memory that I had to search for, which seems like its a sore spot on the 'Thank You Blend' (With some comments on it)

                      https://www.ozbargain.com.au/node/861457

                      Nonetheless, I enjoy the deals you post for us and appreciate your thoughtful comments and replies.

                      • 

                        AssociatedLimeBlueCoffee @ Lime Blue Coffee on 08/10/2024 - 16:10

                        +1

                        @itswags76: Hey @itswags76 really do appreciate the follow up!

                        We always strive to put our best foot forward in an economically viable way. There's three types of people, glass half full, glass half empty and doesn't matter whether half full or half empty just need to find two glasses type of people in the world. For example, some people would think "WOW, I can get 1kg of fresh coffee for $22.70 and only $6.99 shipping," others would think "I want 1kg for $22.70 including free shipping as I don't believe in paying shipping, so forget the deal altogether" and some would think "I like the price per kg and free shipping, I only need 1kg right now so I'll split an order with my neighbour to get exactly what I want at the price I want it…"We also know no matter what we offer not every single person will love it. We do our best to come up with deals that the vast majority of people will appreciate and I'm positive we don't always get it right. We always do appreciate feedback and make changes if we see a need and it's possible :)

                    • 

                      furythree on 05/10/2024 - 06:19

                      @LimeBlueCoffee:

                      that makes it $25.5 per 1kg bag x 3 = $76.50 which is over the $69 free shipping threshold, so free shipping is unlocked (woohoo for free shipping)!

                      yes so in this example thats acceptable since it was the cheapest combination and free shipping unlocked the cheapest way possible. No issues there

                      there were other times with 500g bags costing around 17.15$ each, the total came to something like $68.60
                      so to get free shipping i had to buy an extra 500g to total $85.75…which is alot to spend on coffee and completely unnecessary over 40c (just a made up example but based on a real experience)

                      i would literally have prefered if you charged more per bag so that 4 pushes the total over the threshold. but understand it impacts other customers who wouldnt want that.

                      so perhaps an alternative wouldve been just offer a free shipping coupon when buying 4 bags for that one deal, since the total is so damn close.

                      you can see why it starts to look suspiciously intentional when 4-5 bags adds up to so close to the free shipping threshold and theres no other way to get free shipping aside from ordering another bag

                      edit did a random search and good example here

                      https://www.ozbargain.com.au/node/791657

                      https://www.ozbargain.com.au/node/787796

                      500g from $14.99, 1kg from $26.39 + Delivery ($0 w/ $69 Order

                      so 2x 1kg = $52.78 + 500g $14.99 = $67.77

                      $2.23 away from free shipping and everything else was full price

                      so the only economical option was to buy 3x1kg (as the 1kg was cheaper than 500g) which totalled just over $79.11

                      so you might as well have just advertised $79 free shipping

                      • 

                        AssociatedLimeBlueCoffee @ Lime Blue Coffee on 08/10/2024 - 16:30

                        @furythree: Hey @furythree I appreciate the taking to share your opinion is such detail, thank you!

                        I hear you loud and clear. However, the issue is your suggestions are specially targeted at your buying behaviour and we have a wider spectrum of customers (I'll explain further) and ironically the suggestion in your message to stop anyone thinking the free shipping is rigged is to rig it/change it during deals. Deal's change, pricing of different products changes, but we're had a consistent free shipping for orders over $69 for more than 16 months. We initially selected $69 as it was the lowest we could make free shipping without it being too financially risky. If we were to increase it to $79 I'm sure people would be annoyed, so I really don't want to do that unless we really have to due to increased costs. We sell equipment too, so free shipping based on weight or number of bags could cause some issue from that perspective. Sometime we also sell super rare coffee and with rarity comes a higher price per kg, so basing free shipping on weight or number of bags could cause issues for those customers. If we have a free shipping for $69 spend, a certain weight or number of bags (3 different ways to get free shipping) this could cause tech issues and confuse people. There are of course people that are really looking for free shipping, but we've found there's even more people who simply order what they want to order and will take free shipping if offered but won't change their order to get it…there's large group of customers that will only order 1kg and there's another ground of people that will always order well above free shipping e.g. if they can get free shipping at 3kg they'll still order 6kg rather than place 2 separate 3kg orders and we even have people that have placed dozens of orders with us and have never orders a product on sale only ever paying full price…there's no right or wrong, we love all our wonderful customers, the point I'm trying to make is people are so diverse in their purchasing preferences that I don't believe there is an absolute perfect single shipping system for everyone!

                • 

                  furythree on 05/10/2024 - 06:13

                  @LimeBlueCoffee:

                  Second, I can respect that personal interpretations are subjective and do appreciate your nice wording. However, I must say it is quite disappointing that you think our intention is to make customers frustrated and ordering hard for them. Subjectively speaking this is not what is happening at all and objectively speaking it makes no financial sense to frustrate customers. As this is your interpretation after placing monthly orders with us, we clearly need to do a better job on our messaging. Our focus is supplying fresh, delicious coffee, not selling free shipping via supplying coffee and I'd have to be some sort of math genius (which I am not) to pull it off with a regular offering of 1-15 different types of coffee and usually ~10 different per 1kg and per 500g prices. To clarify your comments around the 2-3 bags not unlocking our last half a dozen deals all unlock free shipping if 3x1kg bags are purchased, most of which also unlock free shipping if 2x1kg+1x500g are purchased and our prior 2 coffee deals even unlocked free shipping with 4x500g purchases which is mentioned in the deal posts "for example with this deal if you ordered 2kg of our Kenya Single Origin in 500g bags (4x500g bags) it's exactly $69 so that order would automatically unlock FREE SHIPPING." As such, perhaps you were trying 2-3x500g combinations?

                  purely based on anecdotal evidence, the past year of deals has not been this experience for me. it was literally always 1 or 2 dollars short of free shipping or i always had to order an extra 500g bag to push it over the line.

                  so its not about "such and such kg combos unlock free shipping" its more that your threshold is $69. but the totals of the bags is always either $68.19 or something close. or $78 or something way off

                  I would literally just prefer to you calculate the cost of 2kg 2.5kg 3kg deal combinations to add up to $69 exactly or a little over than deal with the current experience

                  the problem isnt being unable to unlock free shipping. its about being able to hit the $69 threshold as precisely as possible. This wouldnt be a problem if the deal totals werent often off by a dollar or two and the cheapest item to add to the cart is $15-25

                  heck why not stock a pack of tim tams/biscotti for $2-4 that we can add to the cart to unlock free shipping if we are a few bucks under $69

                  One thing I don't understand is that there's so many people that are vocal about shipping costs and getting free shipping, but there's not much chatter about people pushing back on in-person shopping where companies charge for a paper carry bag, which these companies used to give away for free and there's generally no threshold to receive a free bag. Also, we're generally paying to be a walking billboard for these companies as their bags are usually branded. For example, whether you spend $1 or $1,000 at the supermarket you still need to pay for each bag you need and these used to be given away for free. Anyway not intended to be a rant, more of a curiosity around why shipping has kick back which saves people the super precious commodity of time, but a carry bag for a purchase in-store isn't expected for free no matter how much money you spend in that store?

                  i dont think i know anyone who enjoys the 25c bag bs pushed by the supermarkets. But we have a duopoly so its not like we have much choice

                  and a one time purchase of a reusable bag is hardly comparible to $6 shipping each time
                  some of us also leverage free shipping deals via online shopping as well

                  In terms of offering what you're suggesting it's not a 100% no, but it seems unlikely at present. From a technology perspective it is tricky, as their would need to be dynamic offerings and pricings specifically relative not just to what the customer has purchased but also the price they paid. From a financial perspective at coffee costs to up are regularly increasing, this poses a financial risk directly and an indirect risk as it would likely change buying behaviour not just impacting revenue but also significantly impacting operations from a fulfillment and stock holding perspectives. Finally, we receive full-priced orders every single day, so there is a fairness aspect to this that certain customers can essentially get a discount whenever they want and other customers won't get a discount for purchasing the same product at the same time. The above and more all needs to be carefully considered relative to me understanding the benefit you're trying to convey…my apologies for not yet understanding the benefit.

                  thats fine, it was more a question whether your technology team has considered this edge case scenario (as someone who deals with edge cases in technology, it is technically an exploit i realise that could be abused). As you said it would be unfair

                  With regard to your underestimating, you're now able to fast track dispatch yourself, so hopefully that one's solved. On a related but different note, we're currently working on a new system, which will hopefully help you prevent ever needing to factor in shipping cost. It's a bit of a tricky one to figure out and still in the early days, so I don't know if it'll happen, but we are working on something :)

                  Yes my latest order i was able to edit. but my older order i was not, ive sent an email but no reply yet. order#63058

                  i also accidentally discovered a possible email update bug whilst testing the dispatch date changes which i tried to explain in my email. Please feel free to check when you get the chance

                  cheers. And please dont take this too negatively. You guys sell great coffee and at very good prices. I am literally making a first world problem level of nitpick.

                  • 

                    AssociatedLimeBlueCoffee @ Lime Blue Coffee on 08/10/2024 - 17:36

                    @furythree: I understand people click on different deal and different products, thus have different experiences. However, the examples I listed have been available and you can also mix and match sale and full priced products into a given order. We also get people pooling orders which adds a nice social element to the ordering process. As the expression goes "there's more than one way to skin a cat."

                    Once again, I do hear your issue and feedback, all of which is duly noted. However, people looking to only buy coffee when on special and with free shipping, although it makes up an important % of customers it isn't a majority % and it if was that would not be a good sign for the future of the business. As it would mean customer loyalty alone was based on low cost and free shipping and customers did not take much stock in the quality of our coffee experience.

                    We likely will be adding some lower cost items in the future like V60 paper filter packs, so these may be a win for you.

                    My example was a supermarket, but I was talking about all retail. In terms of the power with the "duopoly" perhaps 1 person may not have a great deal of influence, but one person can start a group, a group can influence whether publicly listed companies make their quarterly targets and whether the C suite team keep their job…I'm not recommending any course of action here, just that if enough people want change and have the right strategy change can happen even with very large companies.

                    It wasn't so much a direct cost comparison theory it was more curiosity around why there's no huge pushback on getting charged for a carry bag that used to be free (and the company with their branding on it are likely making a profit on selling the bag) and there's no way to get it for free with a certain spend incentive. However, shipping which always cost customers something, is a cost we make a general loss on as we subsidise our flat rate fees and saves them the most valuable commodities in the world being their time has a great deal of kick back across all industries. I used to be in a similar boat of changing my personal order to get free shipping or taking the time to go to a store even without a special store experience, but then I sat down an analysed the cost of shipping and figured whatever the cost it was a bargain compared to how I valued my time e.g. With our $6.99 flat rate shipping if you compare the time you gain/retain from paying for shipping I think it's a no brainer benefit, of course that's my subjective perception. For example, 15 mins to drive to the shop, 10 minutes in the store, 15 minutes to drive home = 3/4 of an hour of your time saved for only 6.99 = so when I used to go to a store to save shipping cost it meant I personally valued my time at $9.32 per hour minus the cost of fuel, which was crazy as it's less than 1/3 of minimum wage, but without analysing the cost I had no idea how little value I was putting on my time.

                    We're looking at future dynamic suggestions in the future, but more for complimentary products, rather than a focus on additions of the same product.

                    Glad we sorted all the email stuff the other day.

                    Terrific to know we're still in your good books, I promise we'll keep working hard to stay there. Once again thank you so much for taking the time to share your thoughts in a constructive manner. Although it won't result in any immediate changes (mentioned above e.g. our customer segments aren't exclusively in one type of purchaser) I have carefully noted it and it likely will have indirect impacts for future iterations of systems. If it's of any comfort we haven't done as much strategy of our free shipping threshold as you initial thought we did, our discounts are generally 40+% as we don't currently sell our coffee to resellers, so we're essentially offering customers wholesale pricing via deals and the cost per kg is our core pricing focus to ensure we're offering good value for money while pricing in an economically viable way. As previously mentioned we're working on something exciting (if we can make it happen) which would mean you wouldn't need to think about shipping costs, as we really want people focusing on the coffee not shipping, so stay tuned :)

• 

  Chazzozz on 03/10/2024 - 07:21

  Nice. I love the earthy flavours of these beans, it makes a coffee to savour over a long breakfast.

  Tasting notes lifted from the web site:

  Aroma = Dark Cherry, Blackcurrant, Milk Chocolate, Salted Caramel
  Sweetness = Brown Sugar
  Acidity = Sweet Juicy Green Apple
  Fruit 1 to Chocolate 10 Flavour Scale = 6.5
  Brew Method = Espresso or Filter - Medium Omni Roasted
  Beverage Base = Black or White - Deliciously Sweet Black, Enough Oomph to Cut Through Milk

  • 

    AssociatedLimeBlueCoffee @ Lime Blue Coffee on 03/10/2024 - 08:16

    Morning @Chazzozz your helpful contributions are always most welcomed, thank you!

    Your comment made me smile, as it was a good reminder that people's personal flavour presence is so subjective in a special way and different elements of a coffee that stand out are different from one person to the next. I also love the sweet earthy and chocolate notes in this terrific Single Origin from Colombia, but most of all what makes this an extra special one for me it the super clean wonderful complimentary fruity notes on the finish of a sip and strength of the fruitiness in the initial aroma. Another element I really love about this coffee as it does the following really in a league of it's own… within the first week of roasting the main aroma is more sweet earthy and chocolatey, yet still have that fruity finish in the cup, but roughly with a week's flavour development post roasting the aroma morphs into the amazingly clean fruitiness almost making you think it's a completely different coffee in a super wonderful way. It's such an amazing aroma transformation (in my opinion) that I regularly shout myself a small bag as a treat right after I've roasted a batch to smell the right after roasting vs. the 1-2 weeks later aroma…haha I know you make be thinking geez you need to get out more and I probably do haha :)

    p.s. I also love the versatility of this one that it's excellent for both black and milk based (white) coffees, due to it's balance, which is rare to find with a coffee that has this level of fruitiness

• 

  sqheaven on 03/10/2024 - 20:45

  Is there any food light roasted coffee? I am running on Aldi Luxe beans

  • 

    AssociatedLimeBlueCoffee @ Lime Blue Coffee on 04/10/2024 - 14:39

    Hey @sqheaven appreciate the check in!

    Could you please clarify what you mean by "food light roasted coffee?

    • 

      sqheaven on 04/10/2024 - 14:55

      Sorry, auto correct, I meant a good light roast coffee lol

      • 

        AssociatedLimeBlueCoffee @ Lime Blue Coffee on 08/10/2024 - 15:56

        +1

        No stress :)

        All our current offerings are available as Medium Omni roasts, a super special Single we'll release later this year will be a Light Omni roast as it's an absolute fruit bomb!

        • 

          sqheaven on 08/10/2024 - 16:27

          @LimeBlueCoffee: My DF83 can't wait.. 😂

• 

  TheBaryon on 04/10/2024 - 10:16

  +1

  Hey there, are you guys not selling beans pre-ground anymore? I'm looking for stovetop espresso grind.

  • 

    zfind on 05/10/2024 - 18:32

    Came here to ask this too, I need to grind for my Moccamaster and my little porlex will die if I punish it with the drill that hard.

    (Would this bean go well on drip?)

    • 

      AssociatedLimeBlueCoffee @ Lime Blue Coffee on 06/10/2024 - 14:08

      Hey @zfind appreciate the check in!

      Yes, I find this Single Origin to be wonderful for filter, in fact it's up there as one of my personal all time favourites. The Porlex is a terrific little unit, but it sounds like it may be an ideal time for an upgrade perhaps our 50% Fellow Ode Filter Grinders may be a real winner for you :),

  • 

    AssociatedLimeBlueCoffee @ Lime Blue Coffee on 06/10/2024 - 14:10

    Hey @TheBaryon never hurts to check first!

    At present we don't have any pre-ground options available, but after the recent success of our Fellow Ode Filter Grinders deal, we'll be starting to look for opportunities to feature a grinder suited for espresso some time in the future :)