Your Brand New Phone Might Not Work Next Month! 3G Shut-down Could Be Even Worse Than We Already Knew?

Please watch this video by Hugh Jeffries featuring an interview with James Parker.

Is this an actual looming catastrophe?

James Parker's Medium:

Update 1:
Tech Man Pat says in this video that the telcos are still selling devices that won't work next month!
https://youtu.be/Szf9ZR7dCm4

Update 2:
You can find a text tl;dr summary on the medium: https://medium.com/@jamesdwho/australias-3g-shutdown-telcos-…

Update 3:
Sceptics can read the legislation for themselves here:
https://www.legislation.gov.au/F2024L01103/asmade/text/expla…

Comments

                              • -1

                                @jv:

                                Most may not know until the phone stops working.

                                Well thats not true, they are getting advised they won't work.

                                Or worse still, it works but they won't know they can't make an emergency call.

                                Its all calls, not just emergency calls. They'll know way before then.

                                • +2

                                  @JimmyF:

                                  Well thats not true, they are getting advised they won't work.

                                  Not much use to elderly people who can't understand English.

                                  Its all calls, not just emergency calls.

                                  No, some phones are just impacted for emergency calls.

                                  • +1

                                    @jv: I've never given so many jv upvotes in a thread. Keep having to click the "Comment blocked: Show".

        • +1

          Just to be an absolute pedant - the UK is actually four countries, not one. England, Scotland, Wales (which together comprise Great Britain) and Northern Ireland.

        • +2

          Can you list some other countries that have switched off both 2G and 3G and are solely relying on VoLTE without an app?

    • +4

      The devices will still have data and SMS.

      No it will not. The telcos will block it on the 3g shut down date.

      Please actually watch the video.

      • -5

        No it will not. The telcos will block it on the 3g shut down date.

        BS, Sure they won't have VoLTE aka calls, but they'll still connect to 4G data.

        Please actually watch the video.

        No thank you.

        • +5

          For f&@^'s sake!

          Look at the legislation for yourself!: https://www.legislation.gov.au/F2024L01103/asmade/text/expla…

          Or read the tl;dr exerpt ive already posted several times!:
          https://medium.com/@jamesdwho/australias-3g-shutdown-telcos-…

          The telcos are going to be legally obligated to network block and not provide any service to any phone they can't 100% confirm can call 000 (including ones that actually can but they arent sure about)

          THEY WILL NOT BE ALLOWED TO CONNECT TO 4G DATA

          • +3

            @bargain huntress: .THEY WILL NOT BE ALLOWED TO CONNECT TO 4G DATA

            And?

            The intent is to ensure thay any phone in use can always call emergency services.

            Someone carrying a "data only" phone (maybe it's their second phone) could easily forget that they cannot call 000 under the stress of an emergency and keep persisting with trying to use a phone that's incapable of actually making a call.

            • -1

              @spaceflight: Yes i understand thats why the pliticians think its necessary. They are correct.

              But they are underestimating how many people will suddenly have no phone who were told they would be fine or cant afford a new one.

              They dont realise how many visitors will have to buy a new device to come here.

              They are also ignoring the fact that the network doesnt need to be shut down in the near future.

              And they are ignoring the fact that the telcos could actually do a lot more and are choosing not to.

              • @bargain huntress:

                But they are underestimating how many people will suddenly have no phone who were told they would be fine or cant afford a new one.

                Or are you overestimating?

                They dont realise how many visitors will have to buy a new device to come here.

                Carriers know the details of every phone that connects to their network.
                If it was that big of an issue they would have screamed about it because of their lost revenue (there's also an exemption to allow roaming phones to connect and not be blocked)

                They are also ignoring the fact that the network doesnt need to be shut down in the near future.

                Leaving the old network is hindering never networks.

                And they are ignoring the fact that the telcos could actually do a lot more and are choosing not to.

                If carriers are not crying about losing global roaming revenue then it probably isn't as big is an issue as you think.

      • +2

        The telcos will block it on the 3g shut down date.

        Optus have already started blocking phones they deem will be impacted…

  • +5

    What are all the cookers gonna do when they turn 3G off and force everyone onto the 5G and it turns on all the Bill Gates nanobots we were injected with during the Covid hoax?

    I remember this same shit going on when they shut down the analogue network and all the boomers freaking out it then. People have had years to prepare for this and this is what they get when waiting to the last minute to sort their shit out.

    • +2

      same shit going on when they shut down the analogue network

      It was pretty easy to work out which devices would not work then…

      Now, there are lots of 4G Volte devices that will not work properly when 3G is shut down. eg. iPhone 11 (US models) are impacted

  • +6

    Hugh Jeffries thanks you for the clicks

    • Didn't get .000000000001¢ from me

  • +1

    Can someone explain to me what is the benefit for telcos to shut down 3G ?

    • +3

      They can stop maintaining old equipment.
      Plus it will push more people onto 5G, hopefully in the process get those people spending more money, which will make their shareholders happier.

    • +3

      Reuse bandwidth?

      Get newer equipment with more features?

      Sell phones and services to perplexed customers who turn up at a shop and ask why their phone doesn't 'work' anymore.

    • +1

      The main one is it frees bandwidth (radio frequencies) for use with more efficient protocols. Will make it easier to properly cover the country with 5G.

    • +2

      There is only so much bandwidth available, for radio, TV, mobile etc. Different bandwidths are reserved for different purposes and the rights to these bandwidths can be bought and sold. This allows modern communication without interference.

      Because we have a functioning government regulator it has been possible to arrange for the owners to give up their 3G rights so they can be cancelled and the spectrum resold to be used for 5G. The amount and negotiation and planning to make this possible behind the scenes would be significant. Following the changeover telcos will be able to serve more customers with higher bandwidth from the same frequencies. The alternative, to do nothing, means eventually we all have to put up with an oversubscribed network and dropouts, the number of mobile devices is increasing much faster than population growth especially with the rapid growth in smart devices, IOT etc.

      It would be similar to getting a neighbourhood to agree to flatten their suburb of 100 homes to build homes for 10000 people on the same space.

      The media likes making issues out of nothing because clickbait is profitable, and social media has trained a sizable minority of the population to be unable to use simple reasoning skills and instead become frothing pavlovs dogs that see a catastrophic world ending conspiracy in anything they don't understand.

      So instead of seeing this as a great achievement we have morons asking why Australia can't be more like inept bureaucracies that continue with 3G. Usually because the incumbent monopoly telcos prefer to make fat profits for shareholders while providing subpar service and not investing anything in future equipment.

    • they shutdown 3G to “ reform” the frequency spectrum … so they turn 3G frequencies into 4G or 5G , increases bandwidth and how many people can use the network which is a limited resource. It’s not about pushing people onto 5G and charging more …no clousre date for 4G has been announced and by the time it is you probably have a new phone and that has 5G.

  • So far, I've only read about Optus yanking service from an old 3G handset and "unsupported 5g" handsets.
    I haven't yet read about any other telco, even Optus MVNO (like Catch, Coles Mobile, Amaysim) taking this step yet.

    Although I ain't sure in case of MVNOs who has the authority to pull the plug, Optus or the MVNO.

    • +1

      There's also a number of examples of Optus MVNO's pulling service for 4G handsets on Whirlpool. I think the legal responsibility is on the carrier (ie Optus, Voda or Telstra) to disable service.

  • If you're on Telstra, you can send an SMS "3" (no quotations) to 3498 and it will reply letting you know the compatibility of your device.

    • The video says that is not accurate.

      • -6

        The video says that is not accurate.

        The video is wrong, I just did it on my Tesla phone and it worked.

        How about you try it yourself instead of spreading FUD.

        • +1

          I have done it.

          One 4G phone purchased from a telstra shop well after their promised cut off date says it wont be supported.

          Also look at neoleos post: https://www.ozbargain.com.au/comment/15764389/redir

          He got a different answer from each network

          The video is wrong, I just did it on my Tesla phone and it worked.

          I don't know how to break this to you, but there's no way for you to know if the message you got is accurate until the network gets shut off

          • @bargain huntress:

            He got a different answer from each network

            Yes, just because one phone works on one network, doesn't mean it will work on another. Hence the different results.

          • @bargain huntress:

            One 4G phone purchased from a telstra shop well after their promised cut off date says it wont be supported.

            What is the phones model?

      • +1

        Oh, I didn't watch the video - did they mention this? I sent the text, Telstra said I'm on an iPhone 12 Mini whereas I updated last week to a 16 Pro. Not sure how they get their info

  • Update 1:
    Tech Man Pat says in this video that the telcos are still selling devices that won't work next month!
    https://youtu.be/Szf9ZR7dCm4

    • +2

      Tech Man Pat says in this video that the telcos are still selling devices that won't work next month!

      So which phone is being sold today that isn't going to work next month? I couldn't be bothered watching the video, as I know its BS.

      • If they actually had enough information from the manufacturers, or gave a s*@&, they would withdraw them from sale. But they dont. How can he tell you which ones if the telco doesnt know themselves?

        • +4

          LOL The telcos know, they have been sending messages and letters to phone holders. Stop buying into the FUD.

          • -1

            @JimmyF: A telstra shop told us that a phone that isnt going to work will work last week

            Its a new a few years ago 4g phone from telstra

            When you make a call it says to enable volte

            Even the telstra shop couldnt work out how to do that

            But still said it would be fine

            Magical thinking at telstra

            • +4

              @bargain huntress:

              A telstra shop told us that a phone that isnt going to work will work last week

              and the model of that phone is……..?

              Its a new a few years ago 4g phone from telstra

              few as in 2? 5? 10 years ago?

              • +3

                @JimmyF: It's like they are avoiding saying which model phone for a reason :/

                • +3

                  @SBOB: Yeah I'm getting that feeling as well. Guessing its some mega old phone that a few years ago, was 7 years ago they purchased it.

          • +1

            @JimmyF: They have been sending messages to phones that they can detect wont work. Lots of the grey import phones/phones that are running non-standard roms will report either a false positive or wont report at all.

            Their detection methods are mostly accurate, but fall apart with edge cases.

  • -2

    Update 2: You can find a text tl;dr summary on the medium: https://medium.com/@jamesdwho/australias-3g-shutdown-telcos-…

  • -2

    The TL;DR of this is, don't use strange imported handsets that don't work with our VoLTE or decade old handsets.

    If either of these don't apply to you, this thread is a storm in a tea cup.

    • +2

      Many tourists and newcomers don't know about this and think as long as their phone has good signal, they can call any numbers. Maybe mostly only think/care about data.

      • +2

        Many tourists and newcomers don't know about this and think

        No different than when I travel overseas. Been like this for decades that not every phone has all the bands, my phone didn't work well in some countries, but I knew this before I went as I looked it up.

        So should every country have a mobile network for every phone in the world? No they shouldn't, it is on you the traveller to work this out.

        • +1

          Many people only think and care about good signal and data. Many people worldwide think 4G or 5G phone can work normally everywhere in the world where there are 4G or 5G networks.

          It's 2024 already … It should be international standard everywhere for 4G, 5G and above … People think or expect 4G phone can use 4G networks everywhere in the world, same with 5G phone can use 5G networks globally. It's not like the era of GSM vs CDMA in the past, lol. I don't think any tourists and newcomers ever think that their 4G or 5G phone won't work in destination country. Do your parents, grandparents or other relatives ever think about this? No … They only care about good phone signal and data, that's it.

          • @neoleo:

            Many people worldwide think 4G or 5G phone can work normally everywhere in the world where there are 4G or 5G networks.

            Not just 4G or 5G, the same was happening with 3G and 2G, people just expected their phones worked, well they don't always work due to many different reasons. How many posts did we have about imported phones missing band 28 here? Same deal.

            People think or expect 4G phone can use 4G networks everywhere in the world,

            Then they would be wrong.

            I don't think any tourists and newcomers ever think that their 4G or 5G phone won't work in destination country

            I have been for years as I know how these things work.

            The issue being banged on about in this thread is far from new. When GSM and CDMA was a thing as you pointed out, GSM phones didn't work on CDMA and CDMA didn't work on GSM. Just the way it was. Your phone didn't work.

            See point above about missing band 28 from imported phones and not working here.

            They only care about good phone signal and data, that's it.

            So if the phone is blocked, then they won't have any signal, so won't have to worry about it ;)

            • @JimmyF: My phone OnePlus Nord CE3 Lite 5G is not in the Vodafone approved list … But no problem calling other numbers (no warning, same with Boost Mobile) unlike Amaysim (Optus) that gives warning when calling other numbers.

              My phone is 5G phone, shows VoLTE on the phone and has band 28 … Let's see after this month …

    • -2

      I have 4G phone purchased at a telstra shop in australia within the last few years - well after the cut off - that isnt going to work

      • +3

        What is the model number of this phone?

      • +1

        It looks like there are even current model Telstra phones that are being blocked

        https://forums.whirlpool.net.au/thread/94k61x65?p=-1#bottom

        • +3

          Nobody think about class action lawsuit? Australian Consumer Law? It's the onus of any sellers in Australia to make sure any new/recent/current phones sold in Australia can be used normally for reasonable amount of years (including current Telstra phones).

        • +1

          It looks like there are even current model Telstra phones that are being blocked

          and that model number is?

            • +2

              @keepingtrack: Flip 4 has 4G VoLTE B1/B3/B7/B8/B28 support. So why wouldn't it work on Telstras own network?

              https://ztemobiles.com.au/telstra-flip-4/

              • @JimmyF: Optus has blocked this phone already from their network.

                • @jv: Its a Telstra branded phone, not a Optus phone. Is it being blocked on Telstra network?

                  • @JimmyF: It means you won’t be able to make emergency calls.

                    • -3

                      @jv: You're shocked a Telstra phone won't work on Optus?

                      • @JimmyF: They should for emergency calls.

                        Emergency calls are supposed to work on any available network if your provider does not have coverage in that area.

                        • @jv:

                          Emergency calls are supposed to work on any available network if your provider does not have coverage in that area.

                          Well if it doesn't make emergency calls on their networks, then Optus/Voda is right in blocking the phone. It'll work on Telstra ok.

                          • @JimmyF:

                            Well if it doesn't make emergency calls on their networks, then Optus/Voda is right in blocking the phone.

                            Therefore the phone should not still be allowed to be sold and refunds/replacements given to people who bought them.

                            • @jv:

                              Therefore the phone should not still be allowed to be sold and refunds/replacements given to people who bought them.

                              The real issue is Telstra VoLTE setup, not all these phones that 'don't work'. But that phone works on the Telstra network, it will be able to make emergency calls using Telstra. It just won't work on the optus/voda networks.

                              • @JimmyF:

                                But that phone works on the Telstra network, it will be able to make emergency calls using Telstra. It just won't work on the optus/voda networks.

                                Phones are required to be able to make emergency calls on any available network.

                                • @jv:

                                  Phones are required to be able to make emergency calls on any available network.

                                  Then Telstra needs to change and stop blocking phones from working on any network.

    • +3

      The number of impacted devices are quite large and you clearly have no real insight into this situation and volumes of impacted services. Seems odd to tell people they are wrong when you're the one spreading misinformation.

    • +3

      My 2021 BMW calls 000 if my airbag is deployed and gives them my gps coordinates. I got a notice from BMW that this device uses 3g and will no longer work and there is no way to replace it. So it's not only super old devices that will be made redundant.

      • +2

        Sounds like bwm sold a vehicle advertising/including a feature that they clearly knew would not work after 2024. The 3G shutdown proposed dates were raised well before 2021.

        • +1

          I wonder how many other manufacturers/businesses are doing the same. I reckon there'd be a lot.

          • +1

            @Name: True.
            Bwm in true quality fashion also didn't really announce it back when they decided to kill off those services.
            https://f30.bimmerpost.com/forums/showthread.php?t=2058947

            But also shows that aus isn't unique in this transition with similar vehicles there losing such features when they disabled 3g

      • +1

        I got a notice from BMW that this device uses 3g and will no longer work and there is no way to replace it.

        They could fix it, they just don't want to replace the part with the mobile modem.

        So it's not only super old devices that will be made redundant.

        I was referring to mobiles, but yes in your example, BWM failed you by not offering a IoT modem that would work. Back in 2021 it was known of the pending shutdown, it was in 2019 when it was announced. -> https://www.infrastructure.gov.au/media-communications-arts/…

  • Update 3:
    Sceptics can read the legislation for themselves here:
    https://www.legislation.gov.au/F2024L01103/asmade/text/expla…

    • +1

      Sceptics can read

      Who cares about the legislation, we all want to know what this mystery Telstra phone you purchased 'a while ago' that won't work….

      What is the model?

      • Possibly a 4GX phone.

        • +1

          But which 4GX phone?

  • +5

    I just received an email from Vodafone saying my device isn't compatible even though it can connect to VoLTE but when I read the device approved list it says phones bought from overseas may be suspended https://www.vodafone.com.au/about/legal/devices

    I'm so annoyed that not even brand new models like ASUS ROG 8 which I bought from JB Hi Fi isn't even on the approved list. What's worst is international phones will be blocked even if its BAND compatible

    • +1
      • +2

        Did that check with the IMEI from HMD Global Nokia G11 Plus that JB Hi-Fi currently has for $139:
        OK – you don’t need to do anything. Your device will work normally after the 3G closure.

    • +1

      even brand new models like ASUS ROG 8 which I bought from JB Hi Fi isn't even on the approved list.

      When did you buy it?

      Is it still under warranty?

      If so, you should ask for a refund

    • +2

      Australian Consumer Law is important here. Either get a refund from JB HI-FI as it is their responsibility to make sure goods they sell work in Australia, or maybe class action lawsuit to telco companies …

    • +1

      My phone OnePlus Nord CE3 Lite 5G is not in the approved list too. Currently no problem with Vodafone and Boost Mobile in my phone. No warning when calling other numbers, unlike Amaysim (Optus) that gives warning when calling other numbers.

  • +7

    Wonder what impact this will have for sim slutters who use Boost and Amaysim 28day sims as Data sims in 4g routers, my router absolutely can't call 000 nor is it even meant to.

    I'm sure it'd be fine with a data only sim but the sims I use aren't data only sims.

    • +2

      I like an answer to this as well. Thanks

    • -2

      The short video explains the problems.

      The short video was already linked in the OP post.

      Telstra runs it's own propriety volte system that doesn't play with with other devices

      Is anyone shocked by this?

      So use Optus or Vodafone instead?

      • Indeed it was. I must have clicked a different link somewhere. I'll just nip off and delete myself.

        • -1

          Its fine eightimmortals you didnt need to delete. Just ignore jimmyfs harrassment

          • @bargain huntress: Grow up, there was no harrassment, they posted the same video you did. When pointed out. They unlike you, chose to remove a useless comment.

      • +3

        Is anyone shocked by this?
        So use Optus or Vodafone instead?

        That is one of the issues. People have these phones, they are currently working on Optus or Vodafone but will stop working (or have already stopped working).
        They are marketed as '4G' and still being sold when they will not work properly next month…

        • +3

          Yeah, JimmyF's ignorance of the issue is on full display with that comment.

          • -1

            @ESEMCE:

            Yeah, JimmyF's ignorance of the issue is on full display with that comment.

            Do you need a tissue?

            So if you understand the real issue, it isn't shutting down 2G or 3G, but the fact that Telstra VoLTE propriety system that doesn't play well with devices unless they have gone through a process by Telstra, meaning that most of the phones in the world won't work with them.

            Guess which networks in oz don't have this issue? So maybe use them instead. So sorry, to disappoint you about my ignorance on the issue, I just don't give a crap about supporting a cause because one company has gone a different path from the standard. Let them miss out.

            Tourists will have to get a Optus/Voda SIM card instead of a Telstra one. Big whoop.

            If your phone is too old and doesn't support VoLTE then its time to update, you're missing out on a bunch of OS security updates anyhow.

            • -1

              @JimmyF: Telstra has the most regional and rural coverage

              • @bargain huntress: They do, and if you live in an area this is important, then you'll have a phone that works on them.

                But having a monopoly on coverage, doesn't mean you should be allowed to have a proprietary VoLTE systems that don't play nice with just about every phone in the world.

                • -1

                  @JimmyF: No telstra shouldnt be able to have proprietary volte! But they are getting away with it! Thats what youve been insulting people for saying!

                  Youre last few posts youve started switching sides. Its quite hilarious. The information must be finally filtering into your brain?

                  • @bargain huntress:

                    Thats what youve been insulting people for saying!

                    If you have an old phone that doesn't do VoLTE, then update it.

                    Youre last few posts youve started switching sides. Its quite hilarious.

                    I doubt it, the view has been the same. Screw Telstra, and screw the users of old phones who don't support VoLTE. Upgrade time.

                    The information must be finally filtering into your brain?

                    Grow up.

  • +10

    Australia's 3G Network Shutdown: Summary and Implications

    1. Shutdown Plans: Australia planned to shut down its 3G network in July 2024 but delayed due to unexpected issues.

    2. Emergency Calling Problem: Millions of 4G and 5G devices can't call emergency numbers without an active 2G or 3G network.

    3. New Legislation: Australia is implementing laws requiring telcos to cease service to devices without full support, including emergency calling.

    4. Global Impact: Australia will be one of the first countries without both 2G and 3G networks, relying solely on VoLTE (Voice over LTE).

    5. VoLTE Complications:

      • Not all 4G and 5G phones support VoLTE
      • VoLTE is not standardized across carriers and devices
      • Some phones support VoLTE for regular calls but not for emergency calls

    6. Device Compatibility Issues:

      • International phones may not work on Australian networks
      • Even some newer iPhones may not support all necessary bands

    7. E-waste Concerns: The shutdown could lead to unnecessary electronic waste as many functioning devices become obsolete.

    8. Market Impact:

      • Potential destruction of the used phone market
      • Possible monopoly for phone carriers on device sales

    9. Consumer Confusion:

      • Difficulty in determining if a device will work post-shutdown
      • Inconsistent information from telcos about device compatibility

    10. Roaming Concerns: Millions of international roaming devices may not work for emergency calls after the shutdown.

    11. Testing: A phone diagnostic app has been developed to test if devices will work post-shutdown.

    12. Opposition: Telecommunications experts are fighting against the shutdown, citing numerous concerns and unresolved issues.

    13. Call to Action: A petition has been started to maintain consumer choice and prevent the banning of currently functional 4G and 5G devices.

    • +4

      Tyvm for the ELI5 concise summary 🙏💯

      • +5

        I (profanity) hate watching 15 minutes of video to learn something that takes a minute or two at most.

        • +2

          CAPeless hero 🙇🏻
          No Cap

    • +1

      A phone diagnostic app has been developed to test if devices will work post-shutdown.

      Many of the phones impacted cannot install apps. Not everyone uses smart phones.

  • +1

    Im looking to get a degoogle phone https://www.youtube.com/watch?v=EawS7CAUrf8

  • -5

    Meh. The benefits (faster 4&5g speeds, bandwidth, reliability, capacity) of this outweighs the fear mongering by social media tech journos who are using this as their attempt at getting more clicks.

    The risks have been assessed with customers, businesses and organisations who rely on 3g have been well warned. If the boomers of the country haven't heeded the warning by now, they can pop into auspost and get their next $30 dumb phone with 4g.

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