Your Brand New Phone Might Not Work Next Month! 3G Shut-down Could Be Even Worse Than We Already Knew?

Please watch this video by Hugh Jeffries featuring an interview with James Parker.

Is this an actual looming catastrophe?

James Parker's Medium:

Update 1:
Tech Man Pat says in this video that the telcos are still selling devices that won't work next month!
https://youtu.be/Szf9ZR7dCm4

Update 2:
You can find a text tl;dr summary on the medium: https://medium.com/@jamesdwho/australias-3g-shutdown-telcos-…

Update 3:
Sceptics can read the legislation for themselves here:
https://www.legislation.gov.au/F2024L01103/asmade/text/expla…

Comments

  • +12

    Is this an actual looming catastrophe?

    Yes

    • +5

      Modern Y2K situation about to happen!!!!!!! /s

      • +14

        While I note the /s, Y2K was mitigated through the hard work of thousands of programmers. It became a non-event because of their hard work, yet it became a thankless job after it was all done and the public and news media turned it into an endless stream of jokes.

        • +7

          More than a few nuffies think it was a big conspiracy theory because nothing bad happened, ignoring all the work done to make sure nothing bad happened.

          • +4

            @Randolph Duke: Unlike pre-Y2K where huge effort was put into fixing things, these days it's just expected and accepted that massive outages will happen on a regular basis (Crowdstrike last month, and Optus last year).

    • +4

      Betteridge's Law of Headlines: "Any headline that ends in a question mark can be answered by the word no."

  • +47

    Please watch this video

    Thanks for the invitation but I'll pass on this occasion.

    • It's all true

      • +9

        I'm sure it is. I just wasn't ready to accept the invitation.

        • +4

          And then you reply all-d

  • +5

    My suggestion is maybe try to change sim card to Vodafone or Telstra network if people still use Optus network with unlisted phones. Vodafone has 3G shutdown already. No problem with my phone for calling and data, not sure about 000.

    I have OnePlus Nord CE3 Lite 5G that I bought online last year from Melbourne warehouse through Kogan website. I have:
    Vodafone sim card
    Boost Mobile (Telstra)
    Amaysim (Optus), now can only receive call/sms (didn't recharge), put it in old phones for receiving call test.

    Both Vodafone and Boost Mobile don't give warning when calling other numbers, but Amaysim gives warning about 3G shutdown when calling other numbers from my OnePlus phone.

    After sending sms, type 3 to 3498:
    Boost Mobile (Telstra):
    "We were unable to confirm if the device in use for this service number will be supported from 28 October 2024, including emergency 000 calling. Check your device manual or contact the manufacturer to see if your handset is compatible. Please contact your service provider if you require further support."

    Vodafone:
    "Thanks for using our 3G device checker. Our records as at 05 Aug 2024 indicate the device in use for your service was CPH2465." (CPH2465 is the phone model for OnePlus Nord CE3 Lite 5G)
    "It is time to act. Your mobile phone is currently impacted and may either not be compatible with our 4G/5G network or able to make emergency 000 calls on any 4G/5G network. Please contact us for further information. NOTE: Unless your call is for a legitimate emergency, DO NOT call Triple Zero (000) to test your device."

    Amaysim (Optus):
    "Hi there, our records show that as at 09/08/2024, you're using this device: ONEPLUS NORD CE 3 LITE with service number +614xxxxxxxx."
    "We've determined that this device will not be impacted when the Optus 3G network is switched off from 28 October 2024. You won't need to do anything. However, we strongly recommend that you regularly update the software on your device for optimal network performance."

    • +4

      not sure about 000.

      Won't it be fun when you need to and it doesn't work…

      • -4

        How about unlisted phones owned by tourists? Imagine family of a tourist suing the government because the tourist unable to call 000 and died. Locals found the tourist days after that. They found that last call in the tourist's phone is 000 …

        Many tourists from China or India or other countries still use unlisted phones …

        • +5

          How about unlisted phones owned by tourists

          Of all the 'turning off of 3g' issues, this would have to rank as dead last?
          There would already be plenty of phones around the world lacking support within different countries due to band/frequency differences.

          • +3

            @SBOB: Most people think that having good signal in their phones means they can call any numbers …

          • +5

            @SBOB: A lot of phones have the hardware and software, but the VoLTE feature doesn't work because it's not listed as an "approved device" by the telco. It only works for the models of phones that are sold in Australia (and the telcos don't have the biggest range of phones here!).

            • @bobbified: My phone is not in Vodafone approved list, but VoLTE shows for both Vodafone and Boost Mobile at the moment. I use dual sim cards.

          • -1

            @SBOB:

            They found that last call in the tourist's phone is 000 …

            and

            Of all the 'turning off of 3g' issues, this would have to rank as dead last?

            Absolutely agreed. Scraping the bottom of the barrel for invented spurious reasons here.

            Tourists probably don't even know what emergency number is- it's not 000 in most countries.

            • @rumblytangara: On Australian mobiles 112 redirects to 000. 112 is used as the emergency number in EU countries and many other countries.

              I would not be surprised if other common emergency numbers like 911 and 999 also redirect to 000.

          • @SBOB: Aus is one of the first to try to switch of both 2g and 3g

        • -5

          If you can afford to travel as a tourist, you can afford a modern phone.

          • +7

            @Nillionaire: Obviously you didn't watch the video.

            Doesn't matter if you have a modern phone.

            But in any case regulators don't give two tosses about 000. Seeing as people have died waiting hours for an ambulence this far out of the pandemic.

          • +1

            @Nillionaire: If you are Indian/China tourist for example and use Xiaomi phone for example, maybe you won't be able to use Telstra network … Unless maybe if you use international version of the phone that supports band 28 …

            • -1

              @neoleo: if you can afford the air fare, accomodation and food in a cafe you can afford a burner and local sim if you are traveling to remote places for emergencies. If you can book a flight, get a visa, and make it out of the terminal you have probably planned what’s next.

              • @garage sale: There are a lot of tourists that use roaming with sim card from home country. Most people only care about good phone signal and data for their phone. Nobody think about getting a burner phone, lol. Most people have their phone as their main communication device.

                I don't have eSIM yet nor my phone supports it. It will be useful and convenient to use free data from eSIM deals here.

          • +3

            @Nillionaire:

            you can afford a modern phone.

            Many modern phones will still be impacted, especially overseas models….

            • +2

              @jv: A vending machine opportunity at international airports? Perhaps an upsale for the touters?

        • +1

          How about unlisted phones owned by tourists? Imagine family of a tourist suing the government because the tourist unable to call 000 and died

          I would say it's up the tourist to ensure there mobile device is suitable for the country they're visiting.

          • +3

            @Ughhh: Most tourists don't know about this issue and only think that as long as their phones have good signal and enough data, that's all they care.

            • @neoleo: tourists are smart, they plan their trip and probably already read up on roaming charges and if they need a local sim for cheap local data.

              • @garage sale: But most of them don't think/know about 000 issue and mostly will only think about their trip etc. Number 000 is not a common number globally. Will you check emergency number in any countries that you'll visit (not only Western countries)? What is emergency number in Bali? Will you check whether your phone will be able to be used there? Most people have 4G/5G phone and people think about data in destination country. I don't think many tourists still bring 3G only phone. This is 2024 …

                If I go to Japan for example, I don't think about emergency number. If something happen, just find the police or go to police station. Most people think as long as they have data and good phone signal, they focus more on other things like their accomodation, trips, transportation, etc.

      • -3

        Just call 911 instead.

    • I wonder if calling 112 would work from a 3G mobile in the interim.
      It probably wouldn't when every 3g network is shut down but until then it might?

    • You should try this out, worked on my Oppo Phone and Telstra now sees my phone as being supported after this shutdown. Since OnePlus and Oppo fall under the same company it should theoretically work.

      https://xdaforums.com/t/enable-volte-and-vowifi-in-usa-tmobi…

      • VoLTE shows for both Vodafone and Boost Mobile in my phone. Only that VOWIFI doesn't appear for Boost Mobile. VOWIFI works for Vodafone.

    • -1

      what a mess

  • -6

    Who needs 000 in an overpopulated world?

    • +2

      Overpopulated? Look at China, India, USA, Bangladesh, etc. Even Japan has much bigger population than Australia, but still many news say Japan needs more babies …

      • The world is full

        • -1

          That's why there are pandemic and wars … But still not enough to even slash a quarter of the world's population.

          • -4

            @neoleo: Be patient ,grasshopper. (and meanwhile learn Mandarin & Russian & stock up on iodine).
            I'd say in ~5-6 weeks you can pause your Xmas plans for this year.

            Thank Mental Yahoo,it's his baby.

            • @Protractor: LOL what's the correlation of this with learning languages and iodine? Too much propaganda/fake news?

              Thank Mental Yahoo,it's his baby.

              Maybe you mean "Babymetal" from Japan :P

        • +1

          The world is full

          Yep… After 2030, it will be by appointment only and you'll need to wait in a queue…

      • -3

        Been to Tokyo many times, yep too many foreigners crossing Shibuya.
        Been to Delhi, feels like a chicken village.
        Been to New York, it is full of nutters.
        Lived in Los Angeles, somehow miss it.
        Lived in Melbourne AUS, God thanks for the 3 highways! Never looked back!
        Seen the money flow that made Singapore growing by 30% still no room there for me.
        But hey my Iphone can set emergency texts via satellite!!!!!

        • Only emergency for iPhone lol. Later many if not all android phones can send normal texts via satellite ;-) Need a new phone with that capability and maybe at least android 15.

          • @neoleo: Pixel got it too, just tube it for thirst.

        • Where are you living now?

          And do you mean Melbourne doesn't have enough highways?

          • +1

            @retailsaver: Payless69 location shows QLD. You can tap the username that will show also the location.

          • @retailsaver: After a few weeks in Melbourne I spent 5 years in Perth but last 30 odd years in Cairns. We had 000 outages lasting for days in Gordonvale, more people get murdered there than die from missed 000 calls.

      • +1

        Even Japan has much bigger population than Australia, but still many news say Japan needs more babies …

        The issue is not the population in itself. The issue is it is an ageing population. They do need more babies. There are many schools that have single digit pupils in classes over there - in some instances 1:1 student to teacher ratios.

        • 1:1 student to teacher ratios

          i'm not sure Kill Bill was a documentary

    • (profanity), I thought I was depressed. Thanks for cheering me up. Seriously.

  • +4

    Could you possibly summarise this video for us all?

    • +4

      When 3G is turned off phones will use LTE/4G for calls however certain phones and carriers don't used standardised LTE technology and have their own variation of LTE that is not compatible with Australian networks therefore many phones sold in Australia and especially overseas will not work on Australian 4G networks for calls (could be in the millions). There are also many non phone devices that still use 3G technology to operate that will be made redundant.

      • Omg! If only they gave people more notice!! There just isn’t enough time…

        • +4

          Omg! If only they gave people more notice!!

          The problem is there are lots of currently model phones that will not work after the 3G network is shut down, even though they are marketed as 4G Volte.

        • +19

          Bullshit argument. This is much bigger than just a phone issue.

          You think Farmers should go and replace their $250,000 tractors that only have 3G modems installed cause they should have known (before the carriers had publicised their plans) that their decades long investment would be written down far earlier than planned and budgeted for?
          Absolutely ridiculous!

          What about all the devices that would not be expected to call 000 that will also be disconnected due to an incompatibility with a service they were never intended to contact?

          Swinging back to the phone argument,
          If the carriers didn't recognise the E000 issue until ~12 months ago, how the F were consumers supposed to be able to recognise the issue when they made a purchasing decision 12 or more months ago? That fact alone should be sufficient to push this decision 5+ years, but no, our government has just bent us all over to please their corporate lobbyist mates.
          While you and I might be fortunate enough to go and blow $500+ on a new handset (I have done so reluctantly, my device was/is fine, but will be affected), so many people are struggling financially and are now being strong armed to replace perfectly functional devices (well within their anticipated useful lives under Australian Consumer Law) by mega corporations, with the assistance of our pissweak government who have done nothing towards directing corporations to minimise the number of affected handsets.

          • +11

            @ESEMCE:

            You think Farmers should go and replace their $250,000 tractors that only have 3G modems installed cause they should have known (before the carriers had publicised their plans) that their decades long investment would be written down far earlier than planned and budgeted for?

            Surely you understand these 3G modems are a modular component and can therefore be swapped out for a 4G modem without having to replace the whole tractor?

            Many articles mention farmers doing just that; "New South Wales grain grower Ian Carter has successfully upgraded four of his tractors but now he is wondering about the irrigation sensors and the monitors on bores and tanks on his Quirindi farm." Source

            The same goes for any other equipment where these modems are installed. I'm not going to claim that it's always as simple as "yanking out the old one and plugging in a new one", but to claim they have to replace the whole tractor is a crazy over-exaggeration.

            • +7

              @mboy: I'm sure most and perhaps all probably can be upgraded.
              But you know the Vendors wont be giving them out for free, nor will they be unlocking software to allow a non-certified technician to install them, it'll be $500 for the modem and another couple hundred in Labour and callout fees.

              But you bring up another excellent point…
              Are there 5G modem upgrades for 3G tractors?
              By my understanding Telstra is converting their 850MHz (ie current 3G) spectrum to 5G, not 4G…
              A 4G modem upgrade is going to do diddly for most farms in that scenario.

              And Tractors are just one example of many that require upgrading from perfectly functional devices some of which will require replacement due to the good old "we don't support that" excuse.

              Finally, proponents for this switchover want to separate the E000 situation from the 3G Shitdown, but they're one and the same in reality. It's probably the bigger slice of the technology redundancy pie.
              You've chosen to ignore that gaping hole in your "3 months is sufficient notice" argument.

              • -2

                @ESEMCE:

                A 4G modem upgrade is going to do diddly for most farms in that scenario.

                Respectfully it will be fine.

              • -1

                @ESEMCE: Telstra announced their shutdown publicly in October 2019, and any non-sketchy stores selling phones in Australia (i.e. not grey imports) since then should be capable of VoLTE on Australian networks. I know I'm a little worse at keeping track of the months since the whole COVID thing but I'm fairly sure that was more than 3 months ago.

                Also, 4G is on 700 MHz, so it would have better range at the same transmit power (i.e. once IRAT is phased out and 4G is transmitted at full power) compared to 5G (and 3G) on 850 Mhz. 4G modems sold in Australia should all be compatible with b28 unless from a sketch dealer, in which case your issue should be with the dealer not the telcos.

              • -1

                @ESEMCE: its a 250000 tractor.
                700 upgrade to new coms system is cost of doing business.

                before the carriers had publicised their plans

                after at least five years use of the original equipment

        • +2

          Not sure why OP didnt bother summarising it, but theres more to it.

          Ordinarily, some of these 4G phones are still able to make phone calls on 4G. But gov introduced legislation that force telco's to ban phones that they cant guarantee will work with emergency phone calls (Hugh seems to reckon this might give telcos free reign to ban phones they dont sell).

          Hugh mentioned there are different standard of 4g volte, and how telstra uses some proprietary variant of it which opens up to more compatability problems.

          I watched the video about 1 week ago, so i mightve missed some stuff

    • +1

      You can find a text tldr summary on the medium: https://medium.com/@jamesdwho/australias-3g-shutdown-telcos-…

      • I'm starting to suspect you haven't watched or read it yourself, if you can't summarise it yourself for us :(

        • -3

          I have

          @Indium has already summarised most of it for you

          What else do you want?

  • +3

    Same 'discussion' that happened in previous 3g posts
    https://www.ozbargain.com.au/node/851545
    https://www.ozbargain.com.au/node/831732
    https://www.ozbargain.com.au/node/757025

    And even back in 2019
    https://www.ozbargain.com.au/node/497493

    What new information does "James Parker" add?

    • -5

      That many 4G and 5G phones will also be effected.

      That if a phone is unable to use the specific unstandard VoLTE and call emergency services the phone will be network blocked and unusable for anything.

      You should actually watch the video or read the medium

      • +1

        You should actually look at the previous discussions as the first link talks about exactly that.

        • -2

          Sorry i had looked but not read every comment

          Im not sure if im missing something else, but someone is talking about enabling volte

          More problems layed out in my sources here, are that:
          Some devices cant enable volte (i seem to have one of those)
          And Some dont use it even when it is enabled
          And Volte isnt standardised so it can be enabled but not work

    • +4

      What new information does "James Parker" add?

      (According to) James Parker alerted authorities of the looking E000 issue.
      The carriers either hid or disregarded this issue (I fail to believe that nobody at the carriers knew)

      A fairly significant contribution…

  • +5

    Is this an actual looming catastrophe?

    Nah

  • +4

    Hey kids, this is what your parents and grandparents went through with the Y2K panic.

    • +8

      went through with the Y2K panic.

      That's because companies impacted spent a lot of money fixing their systems, unlike now…
      Telstra won't fix their problems with Volte.

    • -7

      Y2K was largely a non-event for most people. Also, you could simply set the date forward and test many devices. The main issue was that it was a HUGE earner within the industry.

      • -2

        you could simply set the date forward and test many devices

        There doesnt seem to be an equivalent test for this situation.

        They dont even know which models of phone will be able to call 000 after the shut down

        Which is why lots of 4G and 5G phones will be blocked and effectively bricked after the shutdown date.

        You should actually watch the video

        • +1

          They don't care.

          It will happen, and affected people will be forced to buy newer devices. They will work until the next 'G' is decommissioned.

          • @valuer: I think if Telstra doesn't work on the phone, just try Optus or Vodafone. Same shit if Optus network doesn't work on the phone, just try the others.

            My phone OnePlus Nord CE3 Lite 5G is not in the list of Vodafone approved devices, but no problem calling other numbers (no warning) and VoLTE shows on the phone, even wifi calling. There's a setting of wifi calling preferred option for Vodafone, but not for Boost Mobile (only enable wifi calling without options of wifi calling preferred or mobile calling preferred).

            Amaysim (Optus) gives warning everytime I call other numbers. But sending sms to 3498 says:
            "We've determined that this device will not be impacted when the Optus 3G network is switched off from 28 October 2024. You won't need to do anything. However, we strongly recommend that you regularly update the software on your device for optimal network performance."

            Weird Amaysim (Optus) …

            • +1

              @neoleo: Agree, but this new rule for emergency 000 calls means Telco may be forced to block devices that may not work,

              • +2

                @Rex C: Hit the telco companies with class action lawsuit related with Australian Consumer Law and discrimination. How come recent/new 5G phone with all required bands are not in the white/approved list? They shouldn't block any phones, just send sms to inform affected devices. People have the rights to euthanasia now. Sure people have the right to use their recent/new 5G phone with all bands supported. My phone OnePlus Nord CE3 Lite 5G has band 28 but not in the approved list of Vodafone for example. But 3G Vodafone doesn't exist anymore. I can call any numbers and no warning (same with Boost Mobile with Telstra network), unlike Amaysim (Optus). That means different network, different treatment.

                Others said about Telstra blocks phones outside its white list. Discrimination?

                • +1

                  @neoleo: Telstra don't currently block any phones.
                  They may be required to start blocking phones with the new legislation the government has brought in.

  • -4

    Is this an actual looming catastrophe?

    No, many countries are already shutting down 3G.

    As for the clickbait video title, yes if device doesn't support VoLTE then it won't be able to make VOICE calls, same as if I travel overseas and don't have the support for their networks.

    The devices will still have data and SMS.

    • +6

      many countries are already shutting down 3G.

      But still keep their 2G network running.

      " 2G will be retired by 2033"

      https://commonslibrary.parliament.uk/research-briefings/cbp-…

      • -3

        The UK isn't many countries, just one.

        Most countries have shutdown 2G ages ago, just like OZ.

        3G has also shutdown in lots of counteries.

        • +7

          The UK isn't many countries, just one.

          It is one example of many.

          Belgium are in the process of shutting down 3G, but are keeping 2G until 2030.

          • -3

            @jv:

            It is one example of many.

            So it will be easy for you to list 5 countries that are keeping 2g and 3g running?

            • +3

              @JimmyF: Why do you need 5?

            • +5

              @JimmyF: UK
              Belgium
              Italy
              Luxembourg
              Poland
              Romania
              Spain

              • -2

                @jv:

                Belgium
                Luxembourg
                Poland
                Romania
                Spain

                Some mobile networks have already shutdown 3G, with the last one to be shutdown end of 2025. Not a great example.

                Italy

                3G already shutdown, so no deal.

                • +3

                  @JimmyF: Do they have the same Volte issue that Telstra has ?

                  • -2

                    @jv:

                    Do they have the same Volte issue that Telstra has ?

                    They don't have Telstra. So no.

                    Please document the issue you think Telstra has.

                    • +3

                      @JimmyF:

                      They don't have Telstra. So no.

                      Well we do, thus the issue with many 4G/5G phones not being able to work properly when 3G is shut down.

                • +8

                  @JimmyF:

                  Not a great example.

                  They will all have 2G for many more years…

                  • -2

                    @jv:

                    They will all have 2G for many more years…

                    What's that got to do with the thread about shutting down 3G?

                    • +3

                      @JimmyF: Because some 3G phones will work on a 2G network.

                      • -1

                        @jv: So not all?

                        • +2

                          @JimmyF:

                          So not all?

                          watch the video, it explains the issue and does not say all phones will be impacted.

                          • +1

                            @jv:

                            and does not say all phones will be impacted.

                            So only some are impacted? Time for them to update theirs phones

                            • +2

                              @JimmyF:

                              Time for them to update theirs phones

                              Most may not know until the phone stops working.

                              Or worse still, it works but they won't know they can't make an emergency call.

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