• long running

nbn 25/5 or 25/10 $49.95 Per Month Ongoing (Free Static IP on Request) @ IT'S FUBAR

2550

Being loyal Ozbargainers ourselves, we've noticed the fact that there's been some interest in the low speed tier NBN plans of late. These are particularly appealing to users with low internet demands, or in many cases - great internet for the grandparents and their iPad ;)

Plan Price
25/5 $49.95 ongoing
25/10 $49.95 ongoing

We activate whichever of the two plans is available at your premises - prioritising the 25/10 of course! We know that many people believe these services shouldn't exist in 2024 - but plenty of people still find them great value as they're more than capable of coping with a single netflix stream, or cheap enough to pop in a holiday home, airbnb, etc. People keep buying them - NBN keep selling them!

While a few of our competitors are offering 25/5 and 25/10 services around the ~$50 p/m mark, most of them are for a limited period (e.g. 6 months).

Our 25mbit plans are $49.95 p/m ongoing - at least until the next NBN wholesale price change whenever that is… We also offer a static IP address on our services on request at no extra charge which can help with remote supporting ma and pa from time to time for our tech savvy lurkers.

Our online sign-up process is definitely a WIP while our API integrations to automate NBN service provisioning are undergoing finalisation, but we're pretty keen to start getting some raw feedback on our service, website, and performance. Our client portal will take over the full sign-up process within the next month or two if all goes to plan, and the standalone forms will disappear.

Services are pre-paid month-to-month. Complete our sign up form, we'll process your order and send you a pro-rated invoice and activate your service same day Monday to Friday. We're a small family owned business down in Geelong aiming to provide kickass, on-shore customer service.

We can also offer a Netcomm NF18MESH preconfigured modem shipped to your door for $99 with our plans. Just let us know you need a modem in the comments box of your service application.

Sign me up, Scotty!

EDIT: Just a quick note to let you all know the support here from OzBargain has been amazing. As a result, please note though that you may not hear from us for a day or two while we catch up if you've placed a note on your order requesting a cutover date towards next month. We're prioritising servicing customers who are after an immediate cutover - rest assured we haven't forgotten you!

Related Stores

IT'S FUBAR Technology Services
IT'S FUBAR Technology Services

Comments

  • +6

    Upvoted for the transparency in the comments.
    Would be keen for future 100/20 or 250/25 deals :)

  • I like this niche, appreciate the offering.

    Will churn some oldies across after their current deals expire

  • How do you determine if a customer gets 25/10 or 25/5?Is it FTTP vs FTTN thing or what’s the deciding factor?

    I’m keen on moving some relatives to a permanent 25/10 plans instead of the 6 monthly dance, and welcome the static IP offering.

    • It depends on availability at a given location and the delivery technology. Most areas are available for 25/10 these days and it's rare we'd need to deliver 25/5, but there are select pockets still kicking the 25/5 plan - particularly on fixed wireless.

      • +3

        Will the customer know during the signup process?

        • We can conduct a service qualification prior to sign up, or your pro-rated invoice will tell you which service we've been able to provision when you receive it.

  • +15

    I work in a tech support role for seniors on the side and this is a great idea. I think a lot of people here are underestimating how many people simply don’t need gigabit speeds. This is totally sufficient for nan and her iPad.

    The hurdle I foreshadow is convincing this kind of person to take a chance with an unknown provider. This customer is typically with Telstra (and has been for a long time), and will probably be hesitant to change, particularly to an unheard-of provider.

    My other concern is the prevalence of 4G/5G data sims. A lot of your target market has skipped the NBN altogether and gone for something like a cellular iPad for even less cost.

    I genuinely wish you luck because I think this is a really smart idea, for the right customer.

    • -2

      i also people dont think about how much you can actually download at 25mbps

      its a crapload - i dont think i have much speed issues at 25 at all but then i dont game, i dont do any streaming (why? use tpb)… YT runs fine at fhd60

      i assume that phone support isnt going to manila… or WORSE

      you know where worse is… do the needful

      • +1

        Nope - support comes to me and the team down here in Geelong :)

    • +7

      think a lot of people here are underestimating how many people simply don’t need gigabit speeds. This is totally sufficient for nan and her iPad.

      I run a family on 25/10, 2 kids and WFH a few days a week.

      • Have been on 50/20 pretty much since the NBN’s inception. 3 people in the house (sometimes 4), plenty of WFH, no aerial points in the house so lots of streaming. It’s fine!

  • What does Fubar mean?

    • +11

      F'd Up Beyond All Recognition.

  • Another question, direct debit includes credit cards? not only the archaic bank (bsb/account) debit.

    • +3

      Yep! CC is fine as well.

      • Does using credit card for auto debit incur a card surcharge?

        • +1

          Nope!

  • +3

    I realise it's not an NBN option, but I'd love a super low speed, super budget option. E.g. 5/5 for $10 per month with unlimited data, and good ping.

    I think it would be useful for a home server connectivity where bandwidth is not required (e.g. SSH to workstation, minimal data transfer). Then just hotspot a large mobile plan for any big downloads or streams, and exercise patience for everything else.

    +1 for local budget offering, keep it up.

    • +3

      If NBN wholesale didn't have so much debt, this should have been the state of the network.

      • i think if you were going to do that speed you may as well get on a 5g plan that has like 500gb for a year or some shit

        assuming you dont live in a 5g black out zone

        • +1

          In that case, I'd go with Belong's $15 20GB plan as it's unlimited 1MBPS after quota.

    • Given the wholesale price for a 25/5 connection is $28.24 per month, you're dreaming. And that's before you add all the costs required to actually provide a service.

      https://www.nbnco.com.au/corporate-information/media-centre/…

  • I really want to sign up to support a local business, but then at full price at with superloop, the 250 plan is almost $20 a month cheaper. Admittedly, without a static IP.

    How do we get the 5% you mentioned in another comment?

    • You can just mention it in the comment of your order form and we'll apply the discount when we onboard your service. And yep - I totally get you. By the time we account for payment gateway fees and all of the components of a 250mbit service, our cost price is a couple of dollars more than the superloop retail price sadly.

  • -6

    Here is how much NBN wholesale prices..!

    So for 25/5 the price is fixed $28.24 !!!!

    Not sure why every other NBN provider cry for small margin when it is clear margin is more then 40% and once you connect then nothing need to be done. Like when I was with flip connect for 2 years without any need for me to talk to them until I decided to move on with CommSec NBN ..!

    Hope Ozbargain can jump into NBN business and we get real deal !!!!

    https://www.nbnco.com.au/corporate-information/media-centre/…

    • +11

      Because youre completely missing that this is the cost of the last mile AVC without accounting for CVC or any backhaul costs. That $28 per month is basically just the cost of lighting up the port at your home, without accounting for any of the costs of actually getting data in or out of your local POI. I do agree however that numerous carriers selling at $70~ per month are daylight robbery.

      • Thank you for the response.

        However based on below article for 100mbps there is no CVC charges.

        From 2026 ,there will be no CVC charges for all tier NBN.

        I use AGL as they give free Netflix plus $15 discount on top for electricity.

        AGL increasing charges on November as they claim wholesale prices going up so I have to check out in two months who I go with. It will be either flip NBN which is cheapest at the moment and then yours.

        https://www.itnews.com.au/news/nbn-co-gets-green-light-for-n…

        • +4

          Tell me you've never operated a service business without telling me you've never operated a service business…

          Gross margin and what the owner takes home at the end of the day are very different figures.

        • agl increasing charges in november for their NBN internet plans?
          link?

          "I use AGL as they give free Netflix plus $15 discount on top for electricity."
          i can't see any plans where they give netflix and $15 discount? where is this? i'm an agl customer and i can't see this on the portal??

          unless you are referring to the $15 off with internet when you have agl energy
          "Save $15 every month on all AGL internet plans when you have AGL energy. T&Cs apply."
          and the netflix is only when you sign up for new customer plans

      • what you talking about CVC was removed in December 2023

        • CVC only was removed for high speed plans >100mbit :)

          • @fubarnator: out of interest do you have an ASN? and where do you peer?

            • @SpeedAU: AS152183, backhauled through Virtutel. First On-net BNGs will be peered from NDC M1 and will move into production in the next couple of months at which point we'll also begin offering IPV6 to Victorian customers. Off-net customers (interstate) will continue to terminate through Virtutel infrastructure in each state until enough demand is seen in interstate locations. As we began down here in Geelong, Victoria is currently our biggest market hence why we're starting down south.

              • @fubarnator: thank you for the information, do you happen to have a looking glass?

                • @SpeedAU: DMed you :)

  • Currently with TPG 25 plan with PAYG landline. If I switch, is it a seamless process or is there some setup that needs to be done? Any compatibility issues with TPG configuration?

    • If we're transferring over a landline number there's a porting process and a few other odds and ends to deal with. I'd also need to confirm what modem you have currently to ensure it's not been locked down to TPG. Drop us an email or send me a DM and we can work through the specifics and I can give you a feel for how the process would look. If it weren't for the landline - it'd be pretty seamless assuming your current TPG service is on DHCP.

    • +1

      My parents are on FBB's grandfathered $45 12/1 plan with 800Gb/mth. Their use mainly includes messaging, web surfing and streaming Youtube. 12/1 is enough for both of them… and when I'm there using my phone to whatsapp or look up guides on the net or Youtube, it's still usable.

      But I agree that NBN Co's monopoly is ridiculous. The Federal Government's implementation of the NBN has been an absolute joke. Labour didn't have a realistically costed plan in the first place and the Lib's butchering made everything worse.

      • +1

        Agree with monopoly, this is another case of Corporatism.
        The cost of rolling out NBN was done by Boston Consulting Group. It was a very rough estimate.

        They did not accurately assess the size of the cables and the dimensions of the old ducts.
        Most of the cost blowout was due to the remediation of the ducts and pits and designing the network in a ring mode caused significant remediation issues.

        In trying to keep their promise, they did not have the time to consider alternative architectures that could reduce costs.
        Both governments failed at KEEPING THE PROMISE, rather coming up with a better solution.

    • So the target market of this plan is going to be constantly downloading and uploading photos, downloading apps, watching videos?
      A 1080p Netflix stream uses ~5mbps, whilst 4k uses ~15mbps, so you could easily stream Netflix AND MORE simultaneously on this plan.

      With that being said, I agree that when you look at other countries, speeds like this might be laughable. Thanks Ziggy.

      • So the target market of this plan is going to be constantly downloading and uploading photos, downloading apps, watching videos?

        Not what I meant, but when you do have to upload and download photos / videos / make a video call it can really create a frustrating experience for people on both sides of that conversation which is … unnecessary.

        My main point is that, people should not be limited on the laughable speeds regardless of the usage (again due to how NBN works). Instead offer better speeds from base tiers and add flexibility on the data (capped data) for personalisation which is where the price comes in.

        As much as I don't support elon's bs, I really hope the Starlink gives nbn a run for their money and value it provides.

        • I will have to agree with this.

          I always thought the 12 and 25Mbps speeds as the low level speeds with NBN was a bit of a joke. My old NakedDSL connection would easily achieve 17-20Mbps.

          I know it's not all about me but when they outlay that amount of money to build the NBN and I'd be spending the same $50/mth I did with MyNetFone to get similar speeds, am I going to feel building the NBN was worthwhile?

          Luckily for me, NBN never got rolled out at my old townhouse before I moved out to live with my now wife… and her townhouse was a new build with FTTP so we've been on 50/20 all this time. 50/20 is about as fast as our household needs the internet to be.

  • +3

    Cheers OP for being able to offer usable NBN at the $50 price point. There's not enough offerings at this price point for those who are happy with the lowest speeds and a usable amount of data. Please consider trying to maintain this price point even if you have to drop the unlimited data.

    As a gauge, my parents who use their home internet for whatsapp, phone updates, surfing the internet, booking flights and hotels, and streaming Youtube have yet to go above 150Gb/mth (usually it's ~100Gb). So an entry level $50 plan with 180Gb or 200Gb of data will more than meet their needs. I would imagine other seniors out there who have low internet requirements will be happy with similar data allowances too to keep price down.

    • wait i haven't checked but this plan isnt unlimited downloads? thats generally the norm with all NBN plans?

      • +3

        Yep, unlim!

      • +1

        Yeah, it's unlimited. What I was eluding to is that usually it's the data offering that is sacrificed when RSPs try to keep costs down and if push comes to shove in the future, it would be good for the plan to offer at least 150-200Gb if unlimited isn't viable to keep the $50 price point.

        Westnet's seniors plan at $39/mth only gives a paltry 50Gb/mth.

        Beyond that, one can either jump between sign up bonuses or go with FBB with their $54/mth 12/1 plan with 2.5Tb monthly data and prepay 6 months in advance to get the monthly price below $50/mth.

        OP's plan is the only one to offer ongoing $50/mth without any dicking around which is the way it needs to be for seniors.

        • true even with my family usage, i doubt we'd be doing over 100GB a month lol

        • +1

          Beyond that, one can either jump between sign up bonuses or go with FBB

          You seem to have missed FlipConnect's seniors plan. $47.90 ongoing monthly cost for 12/1 with unlimited data, and they have a 6-month honeymoon rate of $39.

          • +1

            @Russ: Cheers for the heads up… did not know Flip had seniors plans. $47.90 ongoing ain't too bad if going for absolute minimum cost.

  • Perfect, I've been looking for a cheap plan to tide me over until FTTP is available on my street. Will use this when my current plan expires.

  • I have NBN 25/10 plan with spintel including home phone.

    Does Fubar offer this in Sydeny Metro area?

    • +2

      We sure do.

      • I have the same spintel plan just without home phone. Can I connect if I’m in Brisbane Northside?

        • +1

          Should be no issues :)

  • +1

    This looks perfect for my iPad wielding mum.

    I'm guessing her Telstra SMG2 will work on her HFC connection? (I'll configure it)

    • +2

      Yep, we've got a fair few customers reusing Telstra hardware. They run IPOE/DHCP so typically it's a seamless swap with no reconfig needed. Maybe just a reboot of the modem.

  • +2

    This speed plan works great for me. Thanks for offering it at this price point. When my current 6 month offer expires I will look at changing to you.

  • This or tether a Felix plan? Current 24 months broadband plan is ending soon, looking for alternatives. With this I need to get a modem, but already have a spare phone and way to tether it to my home network. This is $50/m and Felix is $40/m, almost the same speed I think?

    • Im in the same boat at my parents house, they currently use 250ish gb on the felix plan, I am potentially moving to this as they video call and the ping with tethering is a-lot higher, and sometime stutters, saying that the Felix tethering has been pretty rock solid and I am on the grandfathered $35 unlimited deal from them it also slows down to 10-15mbps during peak times witch is also ONLY noticeable when i do a speedtest, not an issue and any of the 1080p streaming they do.

  • great internet for the grandparents and their iPad ;)

    hey i'm not a grandparent yet, i'm still in my early 40's lol
    but i'm actually on a 25/10 plan via (flip) as they had the $40 for 6 months promo but yeah i would be gladly signing up to this plan because the speed is more than enough for our family, we just do usual browsing, netflix, youtube, wfh, security cameras and is adequate for us.

    i'm always looking out for plans like this as theres always people interesting in low speed. hell i was on ADSL 2+ before and i wasn't complaining because it was faster than dial up. I was even able to play COD back then on it too (probably need higher speed/faster comp to do this nowadays though lol)

  • Yep, this looks good. I was with Exetel for years, left them after their latest price hike and went with Tangerine. Once the 6 months are up, I'm yours.

    • I'm with Exit-Hell too and looking to leave, but their silly 30 day notice before leaving is annoying me lol

  • I need some perspective on what these speeds really mean. Can you 1080 stream, can you do video conferencing, does regular websites and social media work normally?

    How does this stack up against a mobile 4G data Sim?

    • Yes, yes, yes.

      Compared to mobile 4G? Tough question, depending on signal strength and bandwidth I think. 4G with a LTE cat 20 modem (eg. Nighthawk M2) at my place with mid level signal strength gave me slightly over 100mbps with Optus and around 200mbps with Telstra, significantly faster than this offer. Nonetheless, most 4G data plan came with limited data, NBN does not.

    • +2

      I do all of those on a 25mbps plan. I guess most people have been brainwashed by telcos to think that you need gigabit connections to do the bare minimum (same as you need the next iPhone model for the better experience). I also download ps4 game backups overnight (50GB each), lots of iso backups, streams Netflix to 2 devices, watch YouTube in hd, have online meetings, stream music, and have dinner most of those while the kids stream abc iview on a TV

      • +1

        I won’t go that far to suggest telcos brainwashing people, they need to be more conservative because of Australian Consumer Law. Assume they advertise 25/10 as enough for 5 devices connected simultaneously like in your case, and when customer complaint of slow speed when they do so with high bandwidth contents, telcos may be investigated and fined!

        As consumer, we have to consider what is our typical (and emergency) usage and what we need before purchase. A simple analogy would be a family of 5 going on holiday and wish to rent a car, a Honda Jazz may be enough to take the family around but if they have luggages, might need a larger vehicle or perhaps take multiple trips…

      • Have you run any speedtests, are you maxing out the 25mbps?

        I'm currently on NBN50, but kinda hesistant to go to 25 simply because when I went into the youtube app on my Hisense TV and went to "stats for nerds" it shows me that the TV is connected at around 35000mbps…

        • +1

          Speed tests show my max speed is 25, but i haven't measured the throughout while using all of the above services. Haven't even checked if my router has that function but you just made me curious about it. I haven't had the need to actually measure how much I'm using, because i haven't found any instances where the speed might not be enough (i remember the days of adsl where i was constantly monitoring that was using my bandwidth). I do follow common sense, as for example not download big things while I'm in an online meeting.

          Maybe you can switch for a month to a lower tier and see how it goes.

        • +1

          it shows your connected at that speed cause the youtube app will Buffer way past what you are viewing and will download in advance. if you got to 25 it will do the same but not buffer as much. you wont notice a differance watching youtube just save $$. been on 25/10 for a long time now and Id say im always on a few intenret connected devices at once. I just like the low ping that NBN can offer me at home.

          • @Churna: Ahh great, thanks for the clarification - do you have any issues with Youtube streaming 4k60?

            • @montorola: no you wont notice any issues with this on 25 plan. 1 or 2 second buffer at the start and it will get going with no issues.

              • @Churna: I used to have buffering issues with 4k60 on 50/20 before I switched to 100/20

                • @TheFreaK: I had no issues 4k60 on the 25/10 plan but it was ethernet into the Apple TV and not much else in the house running. but in all seriousness how often do we 4k 60 on youtube ahah

                  • @Churna: Maybe not youtube, but for sure on other 'tube' sites

  • +3

    The name isn't inspiring confidence in your service quality. 😂

    I think this is a great plan for mums and dads who don't need super speeds.

    • Haha, the name means we know how to have a laugh. It's our anti-karen measure :D

  • I use Belong and have always used Belong because it came with a free modem. Does any know if I change over do I need to get a new modem?

    • +1

      Not sure what modem you get with Belong, however rep has confirmed the Telstra SMG2 modem (which is an excellent device BTW) works. Heaps on FarceBook Marketplace for $20 or $30.

    • Belong modem is locked to belong, it can be unlocked but it's not worth the effort imo as the modem is pretty average to begin with and it requires a fair bit of messing around to get it unlocked

  • +4

    I like that this is ongoing, none of that temporary pricing nonsense that leads to churn. If you offered faster plans with consistent pricing that matched or beat the competition I can see you getting a lot of long term business. Good luck!

  • Keen on signing the parents onto this. How do we know which speed we’ll able to get?

    • when you sign up, i.e you sign up to 25MBPs plan and thats the speed you'll get.
      sorry am i missing something to your question?

    • +1

      I can complete a service qual at your address and let you know what speed is available. Buzz us, DM me, email us, whatever suits and I'll get this done for you. 90+% of addresses can get 25/10 these days.

  • As it seems to be a BYO modem / router are there any minimum spec requirements?

    • Just need a modem compatible with the NBN delivery method at your address (i.e. if you're in an FTTN area you need a modem that supports VDSL). Otherwise, pretty much any router from the last decade should handle a 25 mbit service.

      • -1

        How about Eero?

        • Should work fine as long as you're not in an FTTN area :)

  • +1

    A couple questions:
    1. Do yous want some help with the frontend? I'm noticing a couple things (e.g. contact form not clearing after submission, horrendous signup form) that could use some polish.
    2. In the experience of the crusty Ozzy Bee's, will 25/10 be sufficient for streaming services? Thinking about moving my in-laws over.

    • Thinking about moving my in-laws over

      Make sure you think this through properly. If the speeds are too slow, they'll get bored and will come over to your place instead lol

    • 25/10 is more then enough for 5 1080p Netflix streams at once or 1 (or even 2 depending on compression) 4k streams at once. youll be perfectly fine with this for steaming. Ive been on 25/10 for years to save $ and Id say im a tech heavy person who games alot. never felt the need to upgrade to ahigher plan and save more $

  • Hi There,

    The voice service offering is confusing. Is it possible to add a voice service with all national and mobile calls included?

    What would the cost of this be?

    • Hi! Our voice plans are mostly targeted at business. Are you just after a basic home phone service?

      • Yes. A basic home service for an old person to use without needing to worry about call costs.

        • We don't have a product ready to roll for this. Are you happy to DM me so I can find out what sort of monthly usage you'd expect to see? Depending on call volumes we could likely work something out. Wouldn't be hard to work with the OzB community to setup a suitable bundle as a few people have certainly asked.

    • +3

      You should consider separating your voice plan from your internet, and have each supplied by different companies.

      For example, CrazyTel have a voice service for $10 a month including national and mobile calls, their CrayCray plan: https://crazytel.com.au/residential/voiphomephone/

      Having separate providers for voice and internet makes it much easier to change internet providers. However it does require a bit of technical skills to set up on your router, although that can be avoided if you buy their "Pre-Configured ATA", a box that plugs into one of your router's LAN ports, and you plug your phone into the box.

      Crazytel also offer extra features not normally offered by the phone plans of internet providers. For example you can have a phone app on your smartphone, and have both your home phone and smartphone ring when someone calls your home phone - even when you're away overseas on holidays, you can answer calls to your home phone. Setting this up requires a bit of technical skill too, but CrazyTel have guides to show you how to do it.

  • +1

    Exactly what I need for my self hosted camera systems on my properties. Years ago it was possible to get <20Mbps NBN plans that were perfect for the cameras.

    • +1

      I'll be doing the same in a few months.

      I've got FBB 50/16 connection at our new house set up (after Exetel royally turned me off using them again).

      As I still WFH from the current property, I've kept with Exetel for now but will switch to OP's 25Mbps plan when we move out to save some money but still maintain security camera access.

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