[NSW, QLD, WA] Esatto 8kg Heat Pump Dryer EHPD800-W $538 Delivered @ Appliances Online

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Hi OzBargain,

$538 delivered is one of the lowest ever prices Appliances Online has had for this OzB favourite heat pump dryer.
Previous EHPD800-W threads:
https://www.ozbargain.com.au/node/854273
https://www.ozbargain.com.au/node/857533

We have stock in NSW, QLD and WA.

Free delivery, free removal of your old dryer.

Other states would be on backorder, rough ETA of between 1-3 weeks (I've been told VIC gets these next week).

Note: Price might change tomorrow (pricing algo updates daily, doesn't necessarily mean the price will change, it may change)

Referral Links

Referral: random (204)

$30 off $300+ spend for You and Your Friend.

Related Stores

Appliances Online
Appliances Online

Comments

  • +2

    Do you have lint catcher part?

  • +1

    Sucks you don’t deliver to Lakes Entrance

    • If you paid me enough I would

  • +2

    Based on the review, it's a bad dryer

    https://www.productreview.com.au/listings/esatto-ehpd80

    • +15

      as reviewed by people who log on to productreviews and leave reviews.
      The first review there said they were happy with it for 4 years then it started to have a problem. 1 star.

      It's so hard to get honest and accurate reviews of products these days.

      • +1

        Yea i agree with you, obviously not everyone going to agree on a certain product and it depends on the use but reading majority of the reviews the product comes with a lot of issues later on.

        Anyway, good luck on Monday morning :)

        • thanks, good luck also!

          Hope it's a great match.

        • the review on OZB is good. you can search the model EHPD80 the same as the model from your product review link. Ther model OP have is a new model

    • Based on the review

      Based on Internet reviews, everything is bad. The only people that go online to complain are people who like to complain. The sample set is about as unscientific as you can get.

    • +5

      I've had this model for 2 years now and i have been very happy with it. You need to clean the lint out of the fins on the bottom left door every ~6 months but a cheap paint brush and a vacuum makes short work of it.

    • +1

      Here's my review - had it for 3.5 years and it's fantastic. No brainer at this price.

  • +1

    That's a very good price.

  • Thanks, been waiting for this price with delivery, car is too small to fit one!

  • +11

    Mine died after 2 years and one month, both appliance online and essatto are telling me to kick rocks. The irony is when I bought it the promo was three years warranty, so I though sweet no worries, only for them to get back to me and say only if I registered online.

    I have told them the only option left is for me to put in a consumer complaint but they are not budging.
    Dryer has a pump fault with an error message- not due to user error.

    • +1

      You should neg the deal to warn others

    • +1

      Tell them you're claiming warranty under your statutory rights of Australian Consumer Law. 2 years and one month is an abysmal service life for an appliance like this.

      https://www.accc.gov.au/system/files/Warranties%20and%20refu…

      • I have, they just keep repeating the same “ we can put you in contact with our repair agents” and when I ask if this is warranty they tell me no it is not as it is outside the warranty period. I have sent 4/5 emails and they keep saying the same.
        I have stressed to them what you have said to no avail.

        Appliances online the twice I have contacted them about this say I need to speak with essatto.

        When the dryer worked I was happy with it.

        • Just set a date for when you want it sorted, say,a fortnight from now, and email them a demand letter stating what you want. In the letter say you will take it to VCAT or QCAT or equivalent.

    • I'm sure under Australian consumer law, you are entitled to that 3 year warrant.

    • Stated warranty period is meaningless under ACL. It’s whatever is reasonable given the product and what you paid. A new dryer lasting two years isn’t reasonable, even a cheap one like this.

      Copy paste from the ACL guidelines - they don’t have a leg to stand on and they’ll know it.

      • I have seen this multiple times on Ozb where people talk about ACL and ACCC. I thought the same would be a workable solution when 'another online shop' fobbed me after my 2 year and less than one month old Bosch Series 6 dishwasher stopped working. The item was purchased new, I had also purchased 3 years additional warranty from this seller as it went to an investment property.

        All I can say is the laws under ACCC are like toothless tiger. After lodging my complaint, they took over two months to respond. In their response they mentioned that:

        • If a business has offered you a warranty, they must honour any promises they have made, or they may be misleading consumers, which is against the law. However, warranties are separate from your consumer guarantees, which apply automatically when a consumer purchases goods or services from businesses in Australia.
        • I should write a letter to them as a complaint (even though I had attached the emails showing the complaint and the back and forth that happened for a week).
        • Submit another complaint to Fair Trading;
        • and if this doesn't work out then go to small claims court.
        • it came with a disclaimer that - 'Please note, the ACCC generally does not comment on our work or what we do with the information we receive from reports. We will only contact you again if we require further information.'

        It was at an investment property and I could not wait any longer for this BS. I just went and purchased a new one a couple of days after sending the initial request.

        Lesson - My own time and health is too important than worrying about an appliances. Only buy appliances with the expectations (and associated pricing) that these have standard useful life of 2 years and if these last any longer then it's a bonus.

  • +3

    Thnks OP, bit the bullet and got one for almost $480 after the $30 referral and $30 cashback from NAB goodies

  • Hi @Appliances Online do u have any washing machine deal at the moment?

  • If you're in Vic you may be able to get a small gov rebate ~$70 through a company called homelab. It's a bit of a process however.

    • +2

      How do those vic schemes even work? I’ve seen a few of them now, and they all seem vaguely scammy?

    • yeah I claimed it when I bought the Onix dryer that was posted on here like a month ago

  • I have non digital version of this dryer. It’s excellent.

  • What's the difference between the EHPD80 and the EHPD800-W?

    • +7

      Latter has an extra 0-W

  • +2

    I have this dryer, it's cheap, efficient and guess what, it dries clothes! Has a water outlet tube you can run into your sink or outlet, you just gotta clean the lint filter every few months. Has all the usual features, delayed start etc

    This is also a lot lighter than some of the others, but recommend paying for "install" just to save you the dragging and lifting (it's over 40kg).

  • I've had my EHPD7 for almost 3 years now. Good unit. Only time I contacted their service, thinking I had a warranty claim, they were friendly and efficient, and it turned out it was a user error.

    Not sure what's different with this model.

  • +1

    Seems they still have the bonus warranty if you register your unit after purchase.

    • Doesn’t look like the EHPD800-W is in the list of products. Only the EHPD80.

  • My laundry is too small will this be ok to put in my garage or outside the laundry? (Covered backyard)

    • I do have the same question. Can we put this in the garage?

      • +1

        Are you parking your car in the laundry

        • My laundry space is small too

    • If you guys have front loader, you can stack on top of the washing machine and use a rubber mat

  • how does this dryer do with sheets and towels?

    • towels are not fully dried.

      • Not correct, they dry, yet they seem damp for 5 mins when you take them out. Hard to explain but it's a thing common on condenser dryers.

  • Shout out to the amazing customer service and your very friendly delivery drivers!

  • do I need to have exhaust fan in laundry with this dryer as my previous dryer makes laundry muggy so I had to left my outside door open which was not always ideal

    • No. Heat pump collects the water or drains it into a drain.

  • I bought this brand early 2021, I would say its age is less then 4 years.
    Always clean up the lint and empty the tank before use it.
    Last week I noticed after 5min, it stopped working with the error message "Tank is full" (but the tank was empty). Obviously its sensor was faulty.
    the solution was just to unplug the sensor, and then it's functioning.
    But, due to risk of the tank being full I don't use the dryer over night. Also checking the dryer few times when it is working.
    I keep using it until it dies and never buy it again.

  • +1

    I wouldn't buy anything from Appliances Online. I had a major problem with an appliance I bought from them, and they refused to take it back. They fobbed me off saying it was the manufacturer's problem, even though the retailer is obliged by law to take responsibility. Hopefully the Department of Fair Trading will force them to take it back.

    • Similar experience as Appliances Online trades under various names. Dishwasher stopped after 2 years and less than one month. Had bought additional 3 years warranty. They sent me to chase Bosch and the warranty provider and kept getting bounced around. I detailed my complaint process and outcomes in response to d3ft above.

  • Got one of these. When it works it’s great, but it died just before warranty ran out, they repaired it, and I think it has now died again a year or two later. Heat pump driers are great but suggest it’s better to spend the extra and buy a Miele or a Bosch.

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