28 Degrees - New $8 Monthly Fee (Effective 17/9/24). Alternatives?

ifcw on 07/08/2024 - 12:41
Last edited 09/08/2024 - 11:02 by 1 other user

Hey all,

Just got an email about the 28 Degrees Mastercard introducing a new monthly card fee of $8 per month, which is quite steep as I only use it for travel and YouTube Argentina.

Any other recommendations for alternatives?

28 Degrees Global Platinum Mastercard Credit Card Changes FAQs

Effective from Tuesday 17 September 2024, there will be some important changes to your Latitude 28° Global Platinum Mastercard credit card product. A card fee of $8 per month will be introduced and the interest rate on purchases will increase to 27.99% p.a. New features will be available including a new rewards program where you will be eligible for a $10 e-gift card every statement period when you spend $1,000 or more on eligible transactions within the statement period, and access to complimentary E-Commerce Protection Insurance and Purchase Protection Insurance.

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Comments

  • CyberMurning on 07/08/2024 - 12:44
    +24

    are you serious…. ok then cancel for sure.
    hmmm how about bankwest? theres is ozb wiki or whirlpool wiki for travel friendly CC check it out.

    but for me travelling nowadays, macquarie debit is just good enough. atm everywhere. … tap to pay everywhere… conversion is amazing.
    backup: ING orange. similar as above.

    but yeah those are DC, few cases we still need CC to pay hotel etc etc or online purchases from here

    • shw01 on 07/08/2024 - 15:32

      Just wonder what exchange rates are macquarie using for FX transactions. Interested in knowing how they are compared to the ones used by 28 degrees. Thanks.

      • aaronaldo on 07/08/2024 - 16:22
        +4

        I believe they use the Mastercard FX rate, same as 28 degrees.

        • shw01 on 07/08/2024 - 16:40

          thanks

    • HeWhoKnows on 08/08/2024 - 08:32
      +6

      Here is your answer:

      https://www.ozbargain.com.au/node/818657

    • cycleri3 on 08/08/2024 - 10:13

      How to use macquarie debit overseas without incurring atm fees? thought most atms overseas still charge a fee? ING used to refund that but didn't think macquarie does?

      • jackystudio on 09/08/2024 - 11:48
        -1

        all overseas atm charge fee, ING no longer refund that fee.

        • CyberMurning on 12/08/2024 - 11:42

          huh weird just last month went to overseas taking local currency from atm using macq, no fee

      • daleeeeeeex on 11/08/2024 - 13:36
        +1

        withdraw via local currency not AUD

    • sillyhead on 13/08/2024 - 08:06
      +1

      The only big downside of the Bankwest card is I find the security too heavy handed.
      Had issues a couple of times when we were in the US recently. Basically if I tapped my card at the same vendor twice within a short amount of time (for example tapping for a Meal at Maccas, then grabbing some Maccas ice cream cones for the kids before leaving) and the card would lock out for 24 hours. It was like protection for a stolen card tap frenzy I theorise. I called the Bankwest card number and they couldn't see any reason the card should not work. It happened a couple of times when I was there - this 24 hour lockout from double taps. I got a bit annoying as it happened to block a few hotels from charging our accommodation which was quite difficult to handle though I had the 28 degrees card which was a great fee-free lifeline and manged to work around it.

      • sav11 on 14/08/2024 - 22:09

        I've travelled dozens of times using a Bankwest card and never had that happen.

        I always inform Bankwest of my travel plans before I leave, did you do that?

  • mirovich on 07/08/2024 - 12:44
    +12
    Merged from Changes to 28degrees Card | $8 Card Fee

    Just received the following from Latitude:

    We are writing to let you know about upcoming changes to your Latitude 28° Global Platinum Mastercard credit card. Please note that from 17 September 2024, the following changes will take effect:

    • A card fee of $8 per month will be introduced. You will see this fee being charged on your first statement from 17 September 2024.
    • Interest rates on purchases – your rate will increase to 27.99% p.a.
    • Under a new rewards program, you will be eligible for a $10 e-gift card every statement period from participating retailers when you spend $1,000 or more on eligible transactions in each statement period1.
    • Complimentary Purchase Protection Insurance will now be available covering the loss of purchases due to accidental damage or theft – up to $1,5002.
    • Complimentary E-Commerce Protection Insurance will now be available covering the non-delivery and/or incomplete delivery of online purchases – up to $1,5003.

    I’m planning to cancel it due to the $8 card fee. The only reason I kept it for so long was because of the Shopper's Protection feature.

    • CyberMurning on 07/08/2024 - 12:46

      i dont even get that shopper protect im not sure why i was with them for so so sooooooo long

        • TimeOrMoney on 08/08/2024 - 12:42
          +8

          This might not be true though. This change only gives Purchase Protection to everyone who stays. Shopper's Protection with Price Protection is the valuable one that's grandfathered, and that's not mentioned at all in this change.

          • MrFunSocks on 09/08/2024 - 12:51
            +2

            @TimeOrMoney: Yeah it's definitely not being added in with this change, but it's not being removed for those of us that luckily have it. From the email I received yesterday:

            "All other existing card features will remain the same. "

      • GOCAT9 on 08/08/2024 - 11:22
        +3

        I use two cards, one with shoppers protection and one without. I think I’ll keep the shoppers protection CC though at $8pm because of what it can save. I have got $4000 back so far on that card this year! I’ll cancel the card without shoppers protection.

        • HappyXD on 09/08/2024 - 11:48

          just remember there is a lifetime limit

          • MrFunSocks on 09/08/2024 - 12:52
            +2

            @HappyXD: Sure, but until you stop getting money back via price drop protection that is irrelevant.

    • mirovich on 07/08/2024 - 12:54
      +33

      Closed it. What a joke. They'll get a flood of cancellation requests.

      • parisian on 07/08/2024 - 12:58
        +50

        Makes me think that they are trying to kill the product.

        • R4 on 07/08/2024 - 17:36
          +5

          I'm thinking the same. This is a suicide move if they're not. As soon as I get an acceptable alternative, I'll be cancelling too.

        • Brianqpr on 08/08/2024 - 08:31
          +28

          Probably a lot of unprofitable customers, including myself. I'm out.

          I'll still have my memories of the good old days when you could stack the card with a credit balance and get fee free withdrawals overseas with great exchange rates. Happy days, simpler times.

        • MrFunSocks on 09/08/2024 - 12:53
          +2

          They're trying to get those of us who only keep it for the Price Drop Protection to cancel.

          Instead, now I guess I'm going to have to put $8/month more effort into finding prices that have dropped haha.

      • eddieboy2 on 08/08/2024 - 08:12
        +2

        They did the same with GO Mastercard recently introduced monthly fee whether using account or not so I closed my account. Now GOMC is advertising everywhere…bet they lost heaps of customers.

        • Brianqpr on 08/08/2024 - 08:32

          Mainly customers they make no money out of though so probably planned for.

        • purplelady on 08/08/2024 - 11:34

          Does Go Mastercard have this?
          Under a new rewards program, you will be eligible for a $10 e-gift card every statement period from participating retailers when you spend $1,000 or more on eligible transactions in each statement period1.

    • boomramada on 07/08/2024 - 21:08
      +3

      Keep in mind, balance need to be zero to cancel it over the app/website.

      • Nexus696 on 16/08/2024 - 09:16
        +1

        Tried that… I had a $1.95 balance left after my last payment.. tried to send $1.95 and guess what, they took it and charged me another $1.95 for that transaction.. what a joke…

        • eug on 16/08/2024 - 10:10
          +1

          Well if you paid by a payment method that incurs a fee, what did you expect? :)

          • xlynx on 25/08/2024 - 10:31

            @eug: The free payment method is often "temporarily unavailable" in the app.

    • Dejaar on 08/08/2024 - 08:54
      +1

      Found my email in junk and just cancelled card. Easy to cancel. Is Bendigo Bank the best similar option?

      • xlynx on 25/08/2024 - 10:32

        Easy for some. They wrote to me to ask my email and credit limit. I replied with it immediately, then several days later I got another email saying the request will be closed because I haven't replied.

    • FitLineSale on 08/08/2024 - 09:25
      +2

      Considering Shopper's Protection, $8 might be acceptable, but for sure not worthy if you don't have Shopper's Protection

      • purplelady on 08/08/2024 - 11:35
        +1

        Yeah, this is what i'm contemplating. I love the Shopper's Protection..

      • Darkscythe on 09/08/2024 - 20:09
        +1

        I've still got Shoppers Protection so I'll still be ahead overall but it's annoying.

  • Jase83 on 07/08/2024 - 12:44
    +21

    Just got the email, no way I will pay $8 a month.

    I have a Maquarie platinum debit account with mastercard no overseas fees which I can use. Or the Citibank transaction account which was moved over to NAB I think is grandfathered into no overseas fees still.

    • fantombloo on 07/08/2024 - 12:56
      +17

      And 27.99% - WTF ??

      • cheaptech20 on 08/08/2024 - 21:55
        +4

        I hope you're never paying interest on it…

    • shw01 on 07/08/2024 - 15:28

      Did NAB still offer these benefits? I thought they removed them so that didn't use the NAB one for this purpose.

    • bdl on 07/08/2024 - 15:36
      +4

      Citibank transaction account which was moved over to NAB I think is grandfathered into no overseas fees still.

      Yep still no overseas fees

      • scottishdave on 07/08/2024 - 22:37

        I have both old Citibank (now NAB) and Latitude cards. I used to use the Latitude cards for purchases and the Citibank for ATMs overseas. I thought the Citibank card had fees for purchases but none for ATM withdrawals.
        Is the NAB card fee free for both overseas purchases AND ATM withdrawals or just ATM withdrawals?

        • CodeXD on 07/08/2024 - 22:39
          +6

          Both :)

          https://nab.com.au/cititransaction

          Item NAB Visa Debit card
          ATM cash withdrawal Fee waived
          Balance enquiry Fee waived
          International transaction fee Fee waived
          • scottishdave on 08/08/2024 - 06:31
            +1

            @CodeXD: I wonder how long NAB will keep this as is? I might get a Bendigo Bank or Bankwest card just in case.

          • Butt Scratcher on 08/08/2024 - 11:57

            @CodeXD: Does this mean we are able to make purchases in an overseas currency without incurring exchange rate fees?

            I didn't realise it still had prior benefits and assumed that it was just a basic nab account

            • CodeXD on 08/08/2024 - 11:58
              +1

              @Butt Scratcher: yes click the link in my comment, it has more details

              • Butt Scratcher on 08/08/2024 - 12:12
                +3

                @CodeXD: Awesome! thanks for making us aware of this.

                I had problems activating the card after the merger and just didn't care about it

          • jace88 on 08/08/2024 - 16:09

            @CodeXD: Do they still offer the really good FX rate as well?

            I'm tossing up between my NAB or Macquarie accounts for my YT premium!

            • CodeXD on 08/08/2024 - 16:14
              +1

              @jace88: I only switched my YT premium payment from 28D to NAB yesterday. I would say they will be very similar.

              • seniordoc on 09/08/2024 - 05:02

                @CodeXD: Hi CodeXD, how to switch the YT premium (india) to another credit card? I need step by step instruction as I don't want to lose the current Youtube premium membership. Many thanks.

          • Gunnar on 15/08/2024 - 21:48

            @CodeXD: That’s exactly what I was after. Time for my 28 degrees card to go and just use the (now NAB) debit card when I’m overseas

        • liam2040 on 08/08/2024 - 04:12
          +1

          That is (now was) my strategy too. In the early days Latitude was good for withdrawals too, then Citibank came to the fore when they butchered that feature.

          • jace88 on 08/08/2024 - 16:20
            +5

            @liam2040: Yeah I remember the good old 2010's… travelled to the US in 2012, preloaded a bunch of cash onto my 28 degrees card, and withdrew at a local ATM at around a 1.08 exchange rate.

            For the younger folk on here… yes, there really was a time when the AUD was stronger than the USD.

            • liam2040 on 08/08/2024 - 18:48
              +1

              @jace88: Europe and Central Asia for me in 2012 … what a time to travel, and plenty of 28 degrees moments lol. RIP

    • twjr on 07/08/2024 - 17:45
      +4

      I was about to close that NAB account as I thought for sure they'd remove the no international fees. Just checked the terms and conditions and sure enough they grandfathered that feature over. Just saved me $8/month and opening a new account.

  • CyberMurning on 07/08/2024 - 12:45
    +20

    i think after the leak/hack they now need $ from us to rump up their security team.
    very sad. we are the victim and then we need to foot the bill.
    welcome to the greedy corporation world we lived in

  • spaiydz on 07/08/2024 - 12:46
    +22

    LMAO what jokers… freaking $96 a year no way I'm doing this. Goodbye Latitude!

    • CyberMurning on 07/08/2024 - 12:48
      +6

      LMAO i will write feedback to them no way even $69 a year you better shove the card to your axxxx latitude

  • CodeXD on 07/08/2024 - 12:46
    +6

    Following.

    Haven't got the email yet but no way am I going to pay monthly fee for 28D. Will also start looking for alternative :(

    • mirovich on 07/08/2024 - 12:55

      Check your spam folder.

    • sween64 on 07/08/2024 - 20:26
      +1

      No email for me either

    • mr_fjackson on 07/08/2024 - 21:57
      +1

      No email for me too ? Ive Checked my spam folder.

    • markathome on 07/08/2024 - 23:35
      +1

      Yeah I haven't got an e-mail either.

    • Lucille Bluth on 08/08/2024 - 06:45
      +1

      No email either, checked spam too

    • Amyfish on 08/08/2024 - 09:14
      +1

      no email yet, checked spam as well

    • ModBot on 08/08/2024 - 14:54
      +1

      No email for me as well… Checked all folders

      • Ade99 on 08/08/2024 - 15:52
        +1

        Mine arrived in the afternoon batch. Assume they have cleared this mornings wave of cancellations and are now ready for more :-)

    • larndis on 16/08/2024 - 10:47

      I still haven't received an email but did get a weird fee for $1.95, have cancelled anyway

  • CyberMurning on 07/08/2024 - 12:49
    +5

    ozb rule number #96 - CANCEL 28degree card NOW or your pay 96$ a year

    • Poor Ass on 09/08/2024 - 10:13

      what if you have shoppers insurance and managed to already get thousands of dollars back in claims?

      • timhn on 10/08/2024 - 13:39

        Only you can make that call.

  • cainen on 07/08/2024 - 12:53
    +3

    For the lazies, can we just cancel this card online? Pretty much the only thing that goes through my card is $3.50ish a month for youtube.

    • mirovich on 07/08/2024 - 12:55
      +10

      Yes, you can. Just closed it via the app:
      https://latitudefs.zendesk.com/hc/en-au/articles/36000714321…

      • cainen on 07/08/2024 - 12:56

        Thank you. I annoyingly have a credit balance due to something getting refunded so now I need to find something to spend it on before cancelling.

        • mirovich on 07/08/2024 - 13:06
          +2

          Get Amazon or Coles/WW GC :)

        • Suzique on 07/08/2024 - 14:01
          +8

          On the APP, you can apply to have the credit balance refunded to a bank account. Quick and easy to do…..I just did it!

          • cainen on 07/08/2024 - 14:45

            @Suzique: Awesome, thank you I'll definitely be doing that.

          • jace88 on 08/08/2024 - 16:03

            @Suzique: Thanks! I didn't realise that and instead just bought an Amazon GC for a very odd number just to bring my balance down to $0… only to realise it also puts a pending charge to verify the card >_>

    • Ringu on 10/08/2024 - 18:17

      Same, what you gonna use now for youtube payments?

    • xlynx on 25/08/2024 - 10:37

      How do you get YouTube so cheap? Mines $17

      • cainen on 25/08/2024 - 23:25

        VPN through India.

  • parisian on 07/08/2024 - 12:54
    +2

    Bendigo B ready!

    • mirovich on 07/08/2024 - 12:55

      What do they offer?

    • soan papdi on 07/08/2024 - 13:11
      +4

      I got one last week but everything related to this bank is so slow. The online application doesn’t offer to take details for additional card holder. You (account holder and the other adult) have to visit a branch with photo id. cant recall stepping into a bank even for a mortgage but yeah, backward.

    • CodeXD on 07/08/2024 - 13:59
      +6

      Yep, this looks to be my 28D replacement too

      Bendigo Bank - Ready Credit Card - $0 Annual Fee, 0% International Fee, Travel Insurance

      • Gorodemon on 07/08/2024 - 14:32
        +1

        From the comments, looks like the application process is a pain in the arse. I'm not sure if I'm up to it lol.

        • CodeXD on 07/08/2024 - 14:37
          +6

          One time pain for lifetime of pleasure1

          1. pleasure may not be lifetime ↩

        • scotty on 07/08/2024 - 14:42
          +4

          With the number of 28Degrees customers jumping ship, the pain might be long and hard. Also disappearance of $0 fee credit card seems to be a trend now — who knows how long Bendigo Bank can keep up.

          • bamzero on 08/08/2024 - 10:11

            @scotty: Unfortunately true, though not like they don't make a little bit from every transaction (or make money from our money sitting in savings accounts, hence my refusal to pay monthly account fees on savings accounts - especially those that pay next to nothing or less interest)

            Not like banks can cry poor from the profits they are posting. Hopefully enough people walk to make them take notice (though in the case of 28D I imagine many are dormant accounts that rarely got used so not a big loss, most of those left will be the ones with price protection).

            • leiiv on 08/08/2024 - 15:43

              @bamzero: I would say that those with price protection are the ones who make them lose money. Not a smart move.

          • petestrash on 21/08/2024 - 11:56

            @scotty: Spoke with Bendigo Bank, they said they have received over 1500 applications last week and could be a month before all are processed.

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