Bad Ending to a Facebook Marketplace Transaction (Physical Assault)

Having sold countless items on Facebook/Gumtree/Ebay in person, tonight must have been the worst ever end to a transaction for me.

For context I was selling a tool and had agreed a price with the buyer (so far so good, polite and cordial). As usual proceeded to text him my address and he said he would arrive at said time. After time had passed I get this angry message saying "I tried to call, ???, I'm in the area, where are you". My immediate response was I didn't get any messages from him nor a call (didn't give him my mobile # and FB messenger doesn't have a call function anyway).

So I then walked out to my driveway and I started hearing random yelling. Soon I saw this guy in high vis with tatts from neck up to his face and he started to curse and swear at me - clearly intoxicated. At this point my neighbour came out to see what was happening and before long the buyer spat at him. This all then descended into a short tussle with pushing and shoving before a vehicle arrived to pick the buyer up.

While no one was hurt this has been an extremely unpleasant experience and I am hoping that by sharing this experience people will be more vigilant. Going forwards I will definitely be much more thorough in reviewing buyer profiles (his profile certainly has red flags). Are there any actions I can take to minimise such incidents in future?

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  • +77

    dont meet at night and dont meet at your house. Meet in front of police station they have a safe zone. Or at a maccas bunnings ect. dont meet at a petrol station.

    • I’m curious, why not at a petrol station?

      • -6

        People can take your stuff and run away with car? Imagine you are selling an expensive phone and people run away with the phone without paying. This story is not uncommon.

        • +17

          How is Bunnings any better though?

          • +239

            @mapax: They will always stop to buy a sausage so you have time to sort them out

            • +4

              @Agarwal: I don't often get a laugh out of Ozb, but this one definitely cracked me up. :)

          • @mapax: Trying to read between the lines I think he means petrol station usually easy to just peel right out if there’s a getaway driver as there’s no obstacles usually. Bunnings during the day will have a whole heap of in flow and outflow into car park, a lot harder to speed out and onto the main road. Unless the maccas is at the servo, kind of same deal. High chance of speeding driver to crash.

            • +7

              @Jimothy Wongingtons: Considering how many scumbags steal stuff at my local Bunnings and then peel out of the parking lot I’m not sure if traffic is that much of a deterrent.

              • +1

                @mapax: The buyer is probably already there!

          • +26

            @mapax: Because the lowest prices are just the beginning

          • +1

            @mapax: during the day when its open you can meet in the garden or cafe section where they cant just take off. nd have a mate wait near the entrance.

        • Happened to me and I get him arrested & charged. Turn out his is on bail too.

      • alot of dodgy people hang out there especially at night. They try to bum a ciggie or a few bucks or ask for a pack of chips ect.. but some will try to get in your car if you leave it unlocked.

        • esp on a gumtree night - creatures night out, trick or treat

    • +25

      Yeah I would think it’s common sense to NEVER meet at your house.

      • +8

        What if you are selling a fridge?

        • +6

          Avoid giving our your address when you can.

        • +7

          It does depend on the item. Phones, tools and vehicles have a lot more scammers and low ballers because they're easy to re-sell.

        • do you do that every week?

        • +7

          Rent a temporary house to sell the fridge from.

      • +3

        There were quite a lot of people disagreeing with this in an old gumtree/FB marketplace related thread. Baffles me. Your safe place isn't really safe if the idiot knows where you live.

      • +12

        Not sure I'd buy from someone who refused to give their address, unless the price was VERY good.
        Presumption is that it's either broken or stolen

        • +7

          Goes both ways. We shall never transact therefore

        • +5

          Personally someone that demands my address rather than meeting in a safe location to exchange I wouldn't want their business to begin with.

          • +1

            @gromit: I think it depends on what it being sold. For example, a desktop PC or monitor will require an external power source to show that it's even working properly. Can't easily do that at a McDs parking lot.

        • Why would you just assume that? Just because they want it on different terms doesn't mean they are necessarily dodgy. I never have anyone come over unless I have vetted them with licence details etc. They don't get to know my address without me knowing who they are. Would you have a stranger over at your house? If yes, then you're not as security conscious as you think you are. If no, then why can't you understand their reluctance?

          • +4

            @Tuukmaak: Lol, nobody giving you their license details for a $10 used clothes hanger from kmart.

            • @t_c: Easy, then meet away from your home. Why would anyone risk their home's security for a $10 clothes hanger lol!

          • @Tuukmaak: People are sending you their drivers licence info? Go on, pull the other one.

            • @rumblytangara: As if I would lie about this.
              I almost always meet elsewhere.

              On the rare occasion that the item is too large and we have to meet in the garage, yes I do get their licence details, with license number and expiry crossed out.
              I've never had a refusal from memory.

        • You tell them that you aren’t comfortable giving out your address to random people online and would rather meet at whatever place

      • I always pick a busy place with CCTV all strategically zoomin's where I meet

      • +3

        Scaremongering at its finest

        I have sold/given away so many things via marketplace and guess what? Zero issues with them coming to my address to pick up an item.

        • +1

          IKR. If you're that paranoid about security WTH are you doing on Farcebook and Scumtree in the first place?

        • Ditto. But I do have a very visible camera on my front porch and that is where the item is put and where the transaction takes place.

          It's no protection against a meth zombie like OP's guy but they are fortunately rare, at least where I live.

    • +1

      Where is there a safe zone out the front of a police station lol?

    • +2

      Police Station is a safe zone?

      "A police station is located about 500 metres from where the father was allegedly attacked. Bui said he was disappointed it took more than 20 minutes for help to arrive after he had called Triple Zero to report that he had found his stolen car."

      • link to the story?

      • About 500 metres from police station <> at police station car park

      • Do you realise how far 500m is? In every direction? That's like a circle with a 1 km diameter. I live literally 20m from a police station. I wouldn't expect them to instantly know what's happening 500m down the road.

    • -1

      Meet at the mall #breakingbad

    • Bunnings, hmmm. Would you buy a tool from someone inside Bunnings? Especially if its advertised as brand new in box? Could be a good business model! Sorry Bunnings door person I've already paid for this, see my hand written receipt from Omar's Rip and Run ….

    • Lol I once suggested the same thing, ie meeting at maccas, some people here was against it as they said it would look like you're selling a stolen item.

    • -1

      Surely the people making this comment and upvoting it don't use marketplace / gumtree? Meeting publicly really isn't practical as a seller.

      I've bought and sold hundreds of items, and only ever had one public meet, the rest are at houses.

      People more often than not pull a no show. You'd spend so much time waiting around, rendering the sale not worthwhile.
      I'm not flogging off a $50 vacuum if I have to dick around driving to car parks at scheduled times.

      I usually screen someone, then give people the address, organise a time and put it outside by the front door, then go about my day. Contactless if away or quickly pop out if they happen to turn up.

    • I thought petrol station would be better than Bunnings as there's camera everywhere, at least non independent one would anyway

  • +6

    Did you call the police?

    • +3

      Yea I did - I reckon this was the only thing that stopped the tussle as his partner was on speaker phone all this time. She must have heard the commotion and sped in with a rescue. But my neighbour decided not to pursue further so I ended call.

  • +7

    Sounds like an ozbargain bikie purchased your tool.

    • +12

      Tats make insensed cheers

    • +11

      Interaction was intense. Cheers.

    • +5

      Drunk bikies make rants, cheers.

      • Might have been drunk, but with that psychotic aggression I'd bet he had something else too. Meth; it really is a bastard of a drug.

  • +1

    Bikies…

    (unless the Buyer was one already, in which case "other" Bikies).

    • I'm picturing the escalation as follows Bikies > Mafia > Yakuza > Triad or a variation of such… like the "There Was an Old Lady Who Swallowed a Fly" childrens ryme and looking like this simpsons scene: https://youtu.be/cte8bG9Bl-Q?t=104

      • +1

        The Yakuza are so polite.

        Just wait until the Politicians arrive and wreck the place (by doing nothing).

      • +3

        Finally, John Wick.

        • +2

          What if you want an innocent taken out? I’d be calling Ben Roberts Smith first

          • +1

            @Gunnar: Looking for a defamation suit, are you?

      • -> Brazilian street gangs -> Mexican cartels

  • +5

    Fb messenger app in my phone has call icon for calling in the chat. Maybe you only use your computer?

    Agree with snapper17. Better not to meet at night if possible or at least in public area like maccas, etc.

  • So, did he buy the tool after all?

    • +34

      Plot twist.

      Buyer was the tool.

      • Fit for purpose then!

  • +1

    Are there any actions I can take to minimise such incidents in future?

    The first thing you should always do is start by thoroughly…

    reviewing buyer profiles

    In case

    (his profile certainly has red flags).

    Then establish phone contact and skip messenger chats, as people who give out their phone numbers don’t generally cause issues as they don’t want people having easy contact with them. (Not fool proof, just a generalisation)

    Then pick an appropriate time and place.

    Night time at your house was stupid…

    • +5

      Agree, this is good advice.
      I always say "Message me your phone number and I will text you my address".
      This means that the buyer is no longer an anonymous person online, but can be tracked down by the phone number by the police, if necessary.
      If they won't give you their phone number, you don't want them anywhere near your house.

      • +3

        Yep, thats 100% the principle i work on too.
        Especially for market place sales.

        Its too easy to use aliases or fake accounts on FB…

        The phone number is a good little identification method if things go south during the transaction.

        Even if the police were to reject following up an incident with the phone number, I am petty enough to make it my lifes work to sign that number up for so many things the person will have to abandon it - thus giving me some self (deluded) satisfaction. 🤣

      • +1

        What if they're using a burner phone ?

        • +1

          Its always a possibility, but realistically who bothers to use a burner for minor sales and rip off attempts?

          Even if so, it’s gonna be annoying enough to kill their burner when they get 1000 phone calls/messages about the free massages i have been offering on gumtree with their number.

        • Is a burner phone really a thing in Australia?
          It is in America, where you can just buy phones and minutes over the counter for cash, no name no packdrill.
          In Australia, you can buy cheap phones and SIMs for cash, but to register a SIM and be issued a phone number, you need to show ID to the phone company.
          Unless I'm missing something.

          • @kmwa: Yep, they sure a thing. You can easily source places selling activated sim cards.

  • -2

    This is very dangerous. Never ever give out your address. Meet INSIDE maccas where they have security cameras. Tell them its warm in there and they have good lighting to see the item.

    • +3

      My shower thought for yoday….

      Someone here has probably met up with Pam at a maccas and never realised it.

    • +2

      I’ve sold heaps of stuff picked up from my home. And same when buying stuff picking up from their home. Haven’t had any issues. ….knock on wood.

  • +1

    Thanks everyone - admit I got complacent - definitely will use external / crowded locations in future and do better due diligence. Phone number is a good extra layer of protection. I managed to save his FB profile before blocking him, in case he pops up again.

    • What if he says “I’m coming over to KILL YOU!” At least you will get a heads up to call the ambulance for yourself

  • +8

    I might be in the minority but I always meet at my house for Facebook items cos I cbf arranging to meet elsewhere and I probably wouldn’t meet some random anywhere other than at a house/apartment complex.

    • Since I live in a cul de sac - at the very minimum I should have just used my neighbour's address….

      • +3

        I buy and sell on Marketplace often. Last time I bought an office chair, the guy gave me his neighbour's address and met me there, saying he had got some shady buyers. At least you get to observe them from a distance and decide whether you want to deal with them or not. I think it's a good idea, just make sure to tell the buyer not to ring the door bell, because I did that to his poor neighbour lol.

    • +3

      A seller being secretive about their phone and address looks dodgy, like they’re selling stolen goods.

      A walk-up buyer (eg meeting in McDonalds) similarly looks up to no good, rather than arriving in a car where you can see their rego.

      For really cheap stuff it may make some sense, but buying eg an iPhone from an anonymous seller is asking for pain (stolen, locked, fake, faulty), and selling likewise is risking a snatch and grab discount.

      • Women selling stuff are quite frequently wary of giving out their phone number and especially their address. Which is totally understandable.

    • +8

      Yeah I'm generally selling stuff just to get it out of the house. I'm not driving it to a police station to make $40, especially when Facebook buyers sometimes flake out.

  • +1

    I am hoping that by sharing this experience people will be more vigilant. Going forwards I will definitely be much more thorough in reviewing buyer profiles (his profile certainly has red flags).

    What should you look for and what were the red flags in this case?

  • +5

    cheap stuff just gets thrown in the bin / council pickup……no point in dealing with the scumbags in our society to earn $10

    • +13

      That's why I charge $11 minimum. Filters out the scum bags.

    • +3

      $50 or less and I leave it in the driveway near the gas meter and they can either leave the money in the letter box or PayID.

      I figure if they steal it they are in desperate times and worse off than me or a-holes and karma will get them.

      • I attach to a bike lock in a safe bag, let's play a game

    • +2

      why not OP shop if it's worth something?

  • Everyone I've ever dealt with has usually been cool.

    Unfortunately I've found a lot of women lie about the items they're selling, aka they know what's up but they play dumb. Burned a few times there.

    Other times I've had people on the spectrum buy things from me. I even give them advice and support, ask about their specific needs etc, all on my own time and even potentially costing me a sale, then if they're not happy with the item they bought for whatever reason (it works fine, not broken etc), they'll show up to my place and start abusing me if I don't refund them, as they're expecting me to be like a store where they bought a new item under warranty with ACCC laws in place. I had a guy abuse me after helping him out with tech support for ages, then he proceeded to honk his car horn in my street for 5 minutes straight whilst shouting to his clayton's therapist.

    These days I usually just donate things, freecycle, or give stuff away.

    I'm following the new "underconsumption" trend instead.

    • +2

      I'm curious- what sort of things are you selling if your buyers skew towards being "on the spectrum"?

    • +4

      "On the spectrum"?

      There's only person I've sold to that was clearly on the spectrum. He stayed talking to me for an hour while I was doing an oil change on the car, telling me about a computer program he wrote for supermarkets in the 90's. Then he went on to explain how he was starting to experiment with sexuality, and offered to give me a backrub.

      He was very pale, had fingernails that hadn't been trimmed in 2 months, and from the white clothes and the way he floated along he mainly reminded me of Mr Burns in the FBI simpsons episode.

      From the sounds of it you and I are operating with very different parts of the spectrum.

      • -2

        It was pretty entertaining to see a middle aged man having a mental breakdown over a router. He acted like he was mentally unstable the whole time, and kept showing up to my front door unannounced. I was charitable and overextended myself to help him out. I really don't know what his problem was. I just know he acted like a spoilt brat and seemed like the kind of person who had to have his own way.

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