Up from the regular $10 each. (2/9: Increased referral amount now confirmed to be ongoing.)
Where do I enter the code?
Once you’ve downloaded our app, make sure you enter the referral code you received on the “About you” screen during the sign up process.I’ve signed up already, what next?
Put some money into your account – you can transfer from any other Australian bank account. You’ll find your BSB and account number in our app.Then go treat yourself by making 5 card purchases using Apple Pay, Google Pay™, Samsung Pay, Fitbit Pay, Garmin Pay or your ubank Visa Debit card within 30 days of signing up.
Where do I find my invite code to share?
Make sure you’ve updated to the latest app version, then head over to “Settings” in the app to share your invite code with your friends and family.How many friends can I invite?
You can share your invite code with as many friends as you like.When the eligibility criteria is met, you’ll receive a bonus for each friend that signs up using your code and makes 5 card purchases in their first 30 days of signing up.
When will I get the referral bonus?
Once your friend has signed up using your invite code and made 5 card purchases within their first 30 days, please allow a couple of days for the bonus to appear in your Spend account.I haven’t received the bonus yet
If it’s been more than a couple of days, here’s a few things to check before getting in touch with us:
- your friend entered your unique code while signing up to ubank
- your friend made 5 card purchases which have settled within 30 days of signing up
- the card payment isn’t showing as “pending” in your friend’s transaction history
- your friend hasn’t been a ubank customer in the past 12 months
Offer terms and conditions
Effective 1 July 2024
Under the Refer a Friend offer, we will pay a $30 bonus payment to you and a $30 bonus payment to your friend once the offer criteria are met in accordance with these offer terms.
This Refer a Friend offer is available to all ubank customers who have been issued an invite code through the ubank app and cannot be used in conjunction with any other offer (unless we determine otherwise, acting reasonably).
To be eligible for this offer:
- your ‘friend’ must sign up to ubank and open their initial ubank accounts using your invite code between 1 July 2024 and 31 August 2024 (inclusive); and
- your ‘friend’ must make 5 eligible card purchases and those purchases must be settled in their first 30 days as a ubank customer.
Note: Only settled card purchases are eligible to meet the bonus criteria. This means we must wait until each card payment has been settled (no longer showing as “pending” in the friend’s transaction history) before you or the friend become eligible for the bonus payment.
The Refer a Friend bonus payment will be made to your/your friend’s ubank (Spend) account.
We retain the right, acting reasonably, to refuse to pay or cancel a “refer a friend bonus” payment without notice to you/your friend. The reasons for us to refuse or cancel a payment may include, but are not limited to, if:
- we believe that you or your friend’s access to the ubank app is or may be fraudulent
- we believe that you or your friend have threatened, or have taken any steps (in our reasonable opinion) to threaten, the security of ubank
- we believe that you or your friend have breached any of our General Terms
- we believe that you or your friend are acting in bad faith
- we have locked or closed your or your friend’s account
- you/your friend have closed your Spend account before payment has been made
- you or your friend’s account contains unpaid charges or is overdrawn
- your friend was a past customer of ubank (excluding any UHomeLoan account) and closed all their Spend and Save accounts with ubank in the preceding 12 months of re-signing up on the ubank app and opening a new Spend and Save account.
We also retain the right to stop the offer at any time and to change the conditions or incentive of the offer. However we will take reasonable steps to publish any decision to stop this offer early or any adverse change to the offer terms no later than the date the change takes effect.
Note: This Refer a Friend offer replaces any previous Refer a Friend offers which apply in relation to friends who sign up to ubank and open accounts using your invite code between 1 July 2024 and 31 August 2024 (inclusive) Extended until end of Sept
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