Hey guys, so I've been trying to refer a whole bunch of friends with the latest $100 promotion.
I've referred at least 10 people so far with no issues whatsoever, however one guy who I referred, had his account almost immediately restricted.
To make matters worse, there's $1000 STUCK in that account, and ING support are now demanding he verified 3 pieces of ID at a local police station?!?!
Summary of events:
1) He signed up with my links, uploaded the required documents
2) I offered to send him the $1k to help make the process quicker (have done this for others as well without issue)
3) He put the $1k into savings, and then back to everyday account, but when the then tried to send back to me, his accounts became inactive, and he received an email saying he's been restricted. Leaving the $1k in limbo.
4) Upon contacting them, they asked for live photos from his phone of him and ID documents.
5) Now they're demanding he goes to a local police station, certified 3 pieces of ID, and then send it to them.
Can anyone advise what's happened here? He's a normal honest guy, who's done nothing wrong BUT signing up to ING with their literal referral requirements! How is this acceptable?
TIA
That's normal for remote AML