I am currently a Tangerine customer i called there customer service number today about creating a login for there portal to view my current account also i want to upgrade from FTTN to Fibre as it's available at my location. The problem is the customer service rep's English today was so broken over the phone i had to hang up as i could not understand him. I need some advice as the best way to contact tangerine without calling them.
On there website i tried "Peely" there automated help system but it it didn't help.
On there their website i tried "Peely" there their automated help system but it it didn't help.
I don’t normally do this but this post seems fitting.
Oh the irony.
Drakesy ….. ya not wrong there Narelle
Call them again and see if you get someone you can understand?
His accent sounded from India..and his attempt at English was really bad incomprehensible .
Call them again and see if you get someone you can understand?
his attempt at English was really bad incomprehensible .
Lol. The irony.
I manage to get a verification code sent to my email to login to there portal but that doesn't work it says i have 2 attempts remaining…this is ridiculous.
*their
Thoroughly enjoying this.
Me too - it's like watching a dumpster fire 😂
managed
Here are some providers with Oz support.
nbn FTTN/FTTC to FTTP Upgrade & Plan (Select Locations): 100/20 $64.95/M, 100/40 $74.95/M, 250/25 $79/M, 1000/50 $89/M for 12 Months @ Leaptel
nbn FTTN/FTTC to FTTP: 100/20 $75/M, 100/40 $85/M, 250/25 $99/M, 1000/50 $109/M for 6 Months (New Customers) @ Aussie Broadband
nbn 25/5 $54/M, 50/20 $64/M, 100/20 $74/M, 250/25 $84/M, 1000/50 $99/M (First 6 Months) @ Swoop Broadband
They speak english?
DO NOT REDEEM THE CARD
@Jimothy Wongingtons will definitely understand this reference.
1 attempt remaining and i give up…you suck Tangerine fix your login system.
*I
piss off!
*Piss
If i have to take legal action so be it.
And what is your case? You couldn't understand the rep?
Call again, get another rep, if it happens again, churn and try again.
No point fighting something you can't control.
Your right i'll call again.
*You're, I'll
You're taking legal action because you couldn't understand someone's accent on the phone?
lmao
Were they speaking Mandarin?
could be Hindi
Tangerine dialect.
not even 12 noon monday and we already have comment of the week winner haha
Just use Google translator
The problem is the customer service rep's English today was so broken
Call back tomorrow?
Also if you have some Curries, it will help you understand better. Also nod yes side to side.
Dunno. I’ve had many curries in my life and I don’t understand much at all about anything
The rep i recently spoke on the phone has the same name as me lol and he resolved the issue…i can now login in.
Pauline is a common name
PLEASE EXPLAIN BITCH!!
u ok bro?
Bitch:
noun
a female dog: This is the third year in a row that a bitch won first place in the sporting dogs category.
a female canine generally.
The rep i recently spoke on the phone has the same name as me lol and he resolved the issue…i can now login in.
You should not be complaining about others’ English speaking skills.
I took a first year physics topic and the tutor had a thick Indian accent and talked very fast, couldn't understand a word she said. So I changed my major to biology instead. Perhaps you can do that as well?
This is a reason why people prefer companies that have Australian-based customer support like Aussie Broadband even though they cost a bit more.
Why are people so unkind? In my best Kamahl voice.
Why are you using Tangerine? Call a better ISP and switch.
can only suspect op is a masochist
Cause tangerine reminds OP of Trump
The deranged comments from OP sound penalty-box worthy 😂
Lol
Thread closed.
you get what you pay for