Jaycar having 50% off on a lot of their Brass Monkey Fridges at the moment… But this one is a lot more than 50% off!
Limited stock around the country but great value of you can get it.
Jaycar having 50% off on a lot of their Brass Monkey Fridges at the moment… But this one is a lot more than 50% off!
Limited stock around the country but great value of you can get it.
I enquired about my order via the chat on Jaycar as I placed it with delivery. Heres what they said. -
Unfortunately we ran out of stock of the GH2036 and they are no longer being manufactured. We did have close to 2000 and unfortunately our website allowed more orders to be placed as it does not read a real time stock level, it reads the stock levels at the end of each day.
Keaton says:I am in close communication with senior management regarding this problem as there is nearly 200 customers affected we are looking for a solution.
keep us posted on your outcome - i too am waiting an order, so will be interesting to know what they decide…..
So I rang them and the lady said they are trying to find a resolution - I said its been a week with no communication and its just over 3 weeks to Christmas.
She said they are offering refunds I said no thanks I need the fridge as I have a trip booked for the weekend of
the 9th Dec.
Pretty useless on the phone. So lets see.
thanks for the update.. yeah the "oh well have a refund" option is what worries me too, as i also have a trip booked in mid-Dec! would def prefer an alternative unit….
@swampson: i believe from the chat i just had they are looking at other fridge options.
@swampson: Which car do you have? They offered me a 95L, which is 20cm longer and 10cm higher. Worried that it wont fit in my car
@Averell: Yeah I just got offer for 95L as well.. I've no context of the unit size.. so not sure about car pick up!
It'll be going in my camper trailer for the long run anyway.
I've just a small ford focus hatch!
Not sure if you've received an email but they're offering the 95L (GH2038) for the same price you paid for the 75L.
Now listed as DISCONTINUED.
Update from Chat:
unfortunately you are 1 of 200 customers that are in the same boat here….
the situation: A system error over committed to our customers. Our Website reads stock levels but does not have the smarts to read the stock already allocated to orders and being processed before dispatching. So the reading is not in real time. 220 GH2036 were in progress (picked, packed, labelled) the website has allowed more than 200 customers to experience exactly what you are right now. All I can do is apologize at this stage.
I have escalated to a national level of management to provide the 200 odd customers with alternatives to fulfil these orders. Management are still reviewing 8-9 suggestions provided in an executive meeting
I am awaiting direction from management on what options/alternatives I can provide to these customers.
that's an impressive level of detail the chat agent provided .. i wonder if they were meant to!
You'd imagine to protect the outcome and their decision, they'd just say "we are investigating'.. just in case some top brass suddenly decides to walk back all options, except for the crappiest one…
Will see how it pans out.
i believe the person i am talking too is actively involved, i am also not posting everything they have given me.
yeah fair enough - feel free to PM me with the info ;) I'm interested to see, but understand if you prefer not to.
I havent reached out to jaycar at all, am fine for now to just sit back and see what happens.
Lets hope they make a decision quickly!
Thanks for your enquiry.
Unfortunately we have no stock for GH2036 to fulfill your order and the item has been discontinued.
Please let me know if you want a full refund processed.
"Please let me know if you want a full refund processed."
what happens if you say "i dont want a full refund" ….
Dear Valued Customer,
Thank you for placing an order during our Black Friday sale.
Due to popular demand, unfortunately all stock of our GH2036 Brass Monkey 75L fridge sold out very quickly and we have been unable to complete your order.
As a substitute, we would like to offer you another model, honouring the sale price:
GH2038 95L | dual zone| separate lids | low profile (465 H) | pull out handle | wheels
Alternatively, if you would prefer a refund we can attend to this for you.
Kindly reply to [email protected] at your earliest convenience or phone our Customer Service team on 1800 022 888 to advise your preference.
Apologies for the inconvenience caused, and thank you for shopping with Jaycar.
Received the same and said yes please. Thought the 75L was going to be too big too start with hahah oh well
Tell me about it. Think I'll get the 95L then if it's too big try sell it.
Got the same offer. Said yes please
I got the email too but was offered a:
GH2042 95L | dual zone | single lid (479H) | stationary fishing fridge
Would’ve rathered the GH2038 that you guys have been offered so I think I’ll try my luck with them
I've received the same. It looks to be a slightly better product (subjective), i'm thinking of getting it & possibly attaching some mover wheels or getting a dolly to move it. Thoughts if anyone else has done something similar with their esky/cooler?
yeah hard to put the specs side by side, diff weight, dimensions a little different too, slightly higher power use.
some specs listed on 2042 but not on 2038 (had to dig a big in the PDF to make sure 2038 had cigarette lighter plug)
I got the same offer and after much debate in my head, I think it might be a blessing in disguise.
The versatility of being able to remove the divider and make it one big zone could come in very handy.. particularly for bigger stuff obviously.
And if you do use it as a freezer on one side and fridge on the other.. was thinking to modify a lid off one of the polystyrene cooler boxes to cover the freezer side to trap the cold in if it’s being frequently opened to get drinks etc (being the single lid)
i've thought the same thing, and have now replied to them requesting if they can offer GH2042 instead - we'll see. If not, oh well.
i have the GH2038, are you in vic, would you prefer swaps?
Anyone in Sydney/Sydney East/South/InnerWest got a 75L and want to exchange for a 95L?
Thanks
I've picked-up 75litre from the store today. The store person told im lucky to get as there were many customers were got impacted due to OOS.
Its working absolutely fine and did a little test run with my EVAKOOL 55Litre and its quicker than i thought reaching the subzero temperature. Its slightly bigger than imagined but it just fits my car with about an inch left to close the door.
I've received the offer for the GH2038 95L fridge instead. More than happy with that as it's mainly going to be used in the house on a day to day basis, with our current 50L Dometic fridge getting moved into the back of the ute permanently instead of just for camping trips.
Will also be handy having more room for when we do longer camping trips. Great work Jaycar :)
Are these fridge/freezers frost free ?.. the ad/video says `no ice' so I assume it is ?
'No-ice' is a joke - sounds like 'nice' with Aussie accent.
These type of fridges would require manual defrosting if being used as a freezer long term
I see.. thank you.
was offered 95L GH2038, anyone in vic with GH2042 prefer swaps?
I got the 95L and also 50% off the 15ah. Battery and a cover thrown in
WOW 50% off the battery and a free cover is a big score
How did you get the battery for 50% off and a cover?
I replied to the email and asked
Any chance you can DM me proff so I can be cheeky and ask?
@warwagon86: Just ask I did
you win sir
I bought on ebay and it hadn't been shipped yet and I'd not received any communication. I called up and they've swapped for a 95L, so it works for ebay purchases too, but you might have to call.
What number did you call? Head office?
Hey guys. Just had Jaycar call me and mention they over sold this unit. Have offered me the 75 litre with no wheels or handle. Apart from that, would this be a newer model that is better? Thanks all.
did they give ya the model/SKU for this 'newer model'? would be interesting to see any updated features on it
yes, the 75L from OP is now 'discontinued' (GH2036)
No. I’m going in to the store to discuss options. Was told the 95L wasn’t available.
interesting .. keep us posted.
a lot of us are waiting on the 95L due to 75L OOS .. so it would be a remarkable next step to now have 95L gone too!
I can see that multiple stores have stock of the 95L model - Did they give you the option to go pick it up?
Anyone had successful replacement with gh2080?
not yet - i politely nudge via email the other day, and reply was "we are working on it, please be patient"
Yes.
My gh2038 turned up today - very happy, online says order still in process LOL
this was the replacement offered for the 75L OOS? or you ordered the GH2038/59L separately?
Replacement for the 75l
Nice- they still yet to even arrange mine.. I replied saying "yes" last Sat, then on Tues they mailed again to apologise for the delay…
Got the GH2080. Decided to take the display model that hadn’t been turned on. Otherwise, I’d have to wait for delivery again. Using it away this weekend. So far so good.
I was offered the GH2042 but still on the fence since its so different than the GH2036. Anyone else gotten one of these? Wondering if I should see if they can offer something different.
if you're in vic i can swap you with the GH2038
Got my 95lt replacement. Now to find a use for it
finally got confirmation they will send me GH2038 - i had asked for GH2042 but now they said no stock of that either as too many other people asked for it instead! oh well.
finally got my 95L delivered - over all, it seems great .. but .. is anyone else's periodically making a high pitched whining sound?
Had it running for couple days, no problem, but then i noticed it is either : silent (set temperature has been achieved, makes sense), or low hum (assuming usual operation, compressor, whatever) .. but during that low hum it will gradually get a louder whining for a couple seconds, then it will fade back to the usual low hum… 15seconds later it will slowly get louder whining, then fade back to low hum again. It doesnt sound "right" to me?
Not able to find much doco or info on that being a reported prob, so thought i'd ask here before contacting Jaycar or BM….
DM'd