Better than yesterday's deal for those with Westpac as if you spend $20 you will get $20 back.
There is also a Pizza Hut loyalty challenge that gives $2 back for $20+ spend in one transaction and another Pizza Hut challenge for $5 after spending $50.
$30 for referrer, $5 for referee after referee qualifies.
Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.
Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms
Thanks GYB, I've sent an email
Thx. Email sent
Sent an email but the rep said they're still waiting for an update from the store??.. Hopefully I get my 50% westpac bonus!
Still haven't heard back. The rep said they will follow up with the store, but still nothing about my westpac bonus cashback. Can you follow up please?
@gembel: Hey mate, yeah I can chase this up but just so you're aware the typical turnaround for these queries is generally around 2 weeks as they go to the store and the Westpac team who can take a short while to investigate and get back to us. Sorry for the wait mate, I assure you our team will always be doing what they can to sort this out.
Same here idk why, and second pizzahut transaction also didn't get tracked on standard 50% sb (both Westpac ones missing)
Thanks OP
Got 2x $23.95 for Tuesday for 23.95 total for just under $2
Got 10 + 11.98 cashback.
Cheers
Still no Westpac tracking.
I contacted them, looks like they're not doing anything about it apart from copy+pasting tips to "help make the most out of this Westpac campaign." Useless.
Hey mate, sorry to hear of the trouble here, I've commented above about this, do reach out via email so we can get this looked at ASAP.
@gotyourback could you guys retract and reload all the westpac cashback data? I think you did this once or twice with other failed promos…
Hey mate, I've reported to the Westpac team that some users are facing trouble, so they'll take a look into it and see what can be done. In the meantime, do reach out via email at [email protected] so we can look into your Bonus Cashback individually to make sure it gets rectified.
TopCashback Highest Cashback Guarantee now approved.
My Westpac bonus is still not showing
Already contacted by email multiple times too
No luck so far
Same here. Email told me to wait. I've been waiting but no reply. So disappointed
you also sent screenshot / bank statement or some proof of you paying with westpac card for that transaction ??
AND paid on pizza hut with directly westpac card ? aka without paypal in middle ?
@gotyourback any update on this? I think you guys just need to reload the data to be honest.
Still haven't received any updates from Shopback rep about my westpac bonus. Won't trust pizza hut westpac bonuses anymore after this.
Hey mate, no updates on my end as yet I'm afraid, as above your best bet is to reach out to our team to get this looked at. I've bumped the team to see if there are any known issues to report but no info to share on my end as yet. Please be patient with our team assisting, as we do need to get info from Westpac and Pizza Hut which can take time, plus this period is quite busy for the team itself.
Hi mate, I reached out to your team, but they're not responding back to me! No updates from them either!!
Yeah like I said, the team is quite busy this time of year so you may have to wait a short while.
@gotyourback: Standard non Westpac bonus is up for approval in like 3-4 days. but westpac one, no chance at all likely seems like it rn ??
or is there still a chance of this westpac one being honored ?
@USER DC: Hey mate, these Westpac Bonuses are more complicated for the team to resolve so take a little bit longer. Please be patient while our team works with the merchant as well as Westpac to get these looked into. Of course there's a chance they will be honoured for every user who redeemed, the team is doing the best they can.
@gotyourback: standard cashback approved but westpac one still not, and apparently domino's is also tracked super weirdly like based on $8 instead of $18 for an order ?? may be or still no tracked and missing cashback file gone missing ??
@USER DC: Hey mate, the Westpac portion will be approved shortly, it's often approved within a day or two of the original Cashback. Unsure what you mean about the Dominos order, having a look I can see $8.40 tracked on a $12 order, so 70%, and $3.60 tracked as Westpac, so 30%. All looks right on my end mate, reach out to our team if you have another order you want us to take a look at.
@gotyourback: Regarding dominos order - It was $18 NOT $12 I placed a missing cashback request which is not there on account any more (ON 4 December, around 15:50 SA time or 16:20 Melbourne time not the one before that which tracked fine for 30 Nov - the one you are reffering to by "having a look I can see $8.40 tracked on a $12 order, so 70%, and $3.60 tracked as Westpac, so 30% ").
IDK what/how Shopback is doing their systems its NOT SHOWING A MISSING CASHBACK report, (seems to be replaced with a 0.45 cents cashback, then that changed to $0.40 cashback, (and that also on a totally random date showing). At this point I really dont know many more stuff ups will be shopback doing more.
You team has done nothing about the westpac bonus on this pizza hut bonus (its not even tracked let alone unsure how you gonna aprrove something that hasnt even tracked yet).
Here is the transactions that tracked showing on my account
https://i.imgur.com/1J0QOxa.png
I submited a report for 4 december missing ?? and thought the 2 December is that one tracked wrong, But now that 2 decmeber one seems to some other random one from November.
@USER DC: Hey mate, sorry to hear of the trouble, The purchase I was referring to was for a November purchase, not your December purchase. As for your Missing Cashback claims, our Customer Care team are far more equipped to help get these issues resolved as I myself am not involved in the process I'm afraid. I can see you've reached out regarding your Pizza Hut Missing Cashback claims, the reason your Westpac Bonus Cashback has yet to be tracked is because this needs to be resolved with Westpac's assistance and so cannot be sorted by our team alone so can take some time to be resolved. Appreciate you patience whilst we work to get that sorted for you.
I cannot see any record whatsoever of a Missing Cashback claim for Domino's in any part of our system so it doesn't appear like that one has gone through.
I'm not exactly following the issues completely here as I'm a bit confused by the comment above, I'm happy to help where I can if you reach out via DM, but do note that I'm not involved in the Missing Cashback or Missing Westpac Bonus process and can only see records, not actually assist in adding in Cashback I'm afraid.
@gotyourback: All good i never mean it was your fault.
I guess I'll just put missing cashback request again for 4 December dominos order.
I wanted to see how that'd track as well that's entire reason why i made that purchase via SB
because CR didn't track that kinda transaction properly (due to the upgrades on that to get traditional pizza, instead of being a traditional by itself), the upgrades apparently didn't track at all with CR,
However they said they have fixed that issue now.
I wanted to test how SB does it (same failure of upgrades inclusions or not)
you must be so lucky, i still got no westpac bonus approved (for this deal)
![Pizza Hut 50% Cashback ($10 Cap), [Westpac] Extra 50% Cashback ($15 Cap) @ ShopBack](https://files.ozbargain.com.au/n/48/811048.jpg?h=b7e69459)
Thanks, have sent an email