This was posted 1 year 24 days ago, and might be an out-dated deal.

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Opticomm Internet 1000/50mbps $99/Month (No Lock in Contract/Activation Fee) @ Uniti Internet

227
Opticomm Internet 1000/50mbps $99/Month (No Lock in Contract/Activation Fee) @ Uniti Internet
Go to Deal
reivaxX on 29/10/2023 - 23:02 unitiinternet.com (1220 clicks)
Last edited 30/10/2023 - 13:24 by 1 other user
50OFFGB

Saw this ad on Facebook and thought this would be beneficial to some. Unsure if it is only first 6 months or it is an ongoing offer.

The 1000
Best for 4k video, music streaming and online gaming
Unlimited data
919Mbps typical evening speed

Standard price: $149/month

  1. Go to sign up page and type in your address
  2. Select "the 1000" plan and choose any other add ons.
  3. Scroll down to "your order" and change the promo code
  4. Select continue and fill in your contact/payment details (if you didn't change the promo code in step 3, you have a chance to change the promo code on the right (your order box) in the contact/payment details section)

Critical information summary
Key fact sheet

Referral Links

Referral: random (1)

$25 Gift Card for Referrer & Referee

Internet Broadband Opticomm

Related Stores

Uniti Wireless / Uniti Internet
Uniti Wireless / Uniti Internet

closed Comments

  • Jerrysberrys on 29/10/2023 - 23:06

    reviews dont look great, https://www.productreview.com.au/listings/opticomm

    • CodeXD on 29/10/2023 - 23:09
      +9

      Most people don't actually have a choice of opticomm or nbn. I definitely didn't for the apartment I'm currently in.

      I'm also with uniti and have nothing but issues with them, which is rediculous since uniti group owns opticomm.

      I can't wait to churn away from uniti, will most likely go to exetel or leaptel. There are limited selection for opticomm unfortunately.

      • dosada on 29/10/2023 - 23:12
        +8

        I would highly recommend leaptel. I am in an opticomm area and have tried most of them by now. Leaptel has the best service and never had any issues with them.

        On my 1gb plan i usually have over 800 mbits 24/7

        • CodeXD on 29/10/2023 - 23:14
          +5

          Thanks, I'm also leaning towards leaptel and have heard fantastic reviews from friends in the same apartment complex.

          For reference when there was an opticomm issue, my friend with leaptel received sms saying there was an outage. I called uniti and was told there is no issue they they can see and they proceeded to walk me through factory resetting the router and reconnecting everything with different cables as well as using Ethernet instead of WiFi. Leaptel also had the service outage displayed on their website. Uniti didn't know shit about it and said they need to send a technician out to my place, but if it is found that I caused the issue, I'll need to pay call out fee.

          My friend on leaptel got their internet back the same day, took 2 days just for opticomm tech to contact me.

          • DingoBlue on 29/10/2023 - 23:59
            +3

            @CodeXD: The most beautiful part of the farce is that Uniti OWN Opticomm.

          • CodeXD on 30/10/2023 - 10:47

            @CodeXD: I called up uniti 2 weeks ago to about this poor experience and to cancel so they offered 2 months free.

            The bill came through and even tho I have 2 months free, they charged me $0.76 credit card processing fee… just the fee, there was no actual charge except for the fee. This fee was charged to my debit card which I've had direct debit set up for 2 years with uniti.

            Absolutely disgusting behaviour.

        • Corners on 30/10/2023 - 08:44

          I agree, Leaptel was fantastic when we first entered an Opticomm area. I would also give a shout out to Launtel who I currently use. Both companies are excellent alternative for those who want actual customer service. FYI - for those on Opticomm you often have two ports and can utilise trial periods with companies by just swapping ports.

    • sickaunt on 30/10/2023 - 08:21

      That's for the network owner, not an actual ISP. The reviews appear to be for activating new connections to the residence, the infrastructure, not the quality of internet connection. And yeah, especially for the more recent reviews, they seem pretty effing terrible.

      My experience moving to a house with Opticomm already installed, is that it's far superior to NBN and the speed options and prices have been way ahead of NBN until the last 1-2ish years.

    • Costco97 on 30/10/2023 - 09:31

      Look reviews are only written when either you have top notch support or worst kind of support. Other type of reviews are that are incentivised.

      I have been with OptiComm fiber for 8 years since there is no NBN in our estate.

      I used to be with another company (exetel) and then couple of years back moved to Opticomm. Only recently I had 1 incident when internet was down for more than few minutes. I actually lasted 4 days. Trouble was that issue was likely on the OptiComm end and not really at the Uniti side. They did all the tests, even power was coming just fine and authentication was taking place however still had no internet. On Saturday morning when we woke up everything was working. I would assume they had to restart some equipment which they likely did on Friday late night.

      Usually with OptiComm estates things run smoothly unless someone in the area stuffed up things like someone digging without checking or so on.

      Trouble is that customers do not have direct connection with OptiComm, everything is via ISP. I would assume it is same with NBN ?

      Then I also know a lot of people who had worst experience with NBN and they were with top ISP they could have think about.

      Yes, some companies goes above an beyond e.g. providing backup 5G coverage which is not possible in Uniti or most ISPs with OptiComm, then you have to pay extra for that kind of service which everyone may not be okay with.

      • Jerrysberrys on 30/10/2023 - 09:35

        i dont care if the reviews come from china bro, i simply pointed out they have not great reviews. i dont care why or who im just pointing out the facts

        • Costco97 on 30/10/2023 - 10:25

          Its okay mate, I just shared my personal experience since I have used different ISPs on OptiComm network.

  • elongatedmuskrat on 29/10/2023 - 23:10
    +1

    Yeah. Don’t go there if you can avoid it.

  • abs898 on 29/10/2023 - 23:13
    +1

    My unit has both Opticomm and NBN, and to save the new development cost we went with ooti and also they had the first free month off so there was no harm in trying.

    My experience has been okay in the last 18 months, drop out only a couple of times but I hear people in our building complain about it

    I am also on their 250 plan but I have realised their speed is controlled via the supplied modem whish ic a requirement in our building. But if I hardwire that router, there is no bandwidth control

    If your internet is working fine, you will be okay but if you need customer support God bless!
    They have sold their NBN to Aussie Broadband now so hopefully that will get better

  • paulaus on 29/10/2023 - 23:14
    -2

    So is it nbn or wireless

    • abs898 on 30/10/2023 - 00:28

      It's their private fibre

  • zahidras on 29/10/2023 - 23:20
    +3

    Worst service ever…..
    It was harbourISP and then bought by Uniti. Long list of bad reviews and pathetic service.
    No service support but still would love to invoice you and refuse any compensation.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:25

      Please email your details to [email protected], We will review and correct any mistakes.

  • ozmaxz on 29/10/2023 - 23:43

    Setup fee is a joke and kill the deal.

    • dosada on 29/10/2023 - 23:49
      +1

      There is none

  • AussieGargain on 29/10/2023 - 23:58
    -4

    When they say $149 is the standard price, I know they are not trustworthy.

    • sickaunt on 30/10/2023 - 08:31
      +1

      Why would transparency cause you distrust? Do you know something about incoming changes to Opticomm wholesale pricing?

      • AussieGargain on 30/10/2023 - 18:31

        In fact I do know that NBN’s Special Access Undertaking (SAU) SAU sets the industry standard for wholesale pricing, including their own structure for NBN plans until 2040. That makes ABB, which prices the highest afaik, reduced their price to $129 from $149. Quoting $149 as standard price is either an overstatement or Opticomm is not on top of their game. Either is bad for customers to choose Opticomm. BTW other comments in this top suffice to steer clear from them already.

  • porea on 29/10/2023 - 23:59

    20:1
    sucks

  • AkuroPlays on 30/10/2023 - 00:08
    -4

    Seeming sketchy. Like @AussieGargain said, when they have stated $149 is the standard price, seems like they aren't trustworthy enough..

  • T-man on 30/10/2023 - 00:10

    The new MyRepublic

  • katsuya on 30/10/2023 - 00:33

    A bit suspicious if they mentioned nothing about when this $50 discount ends.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:20

      Discount is for 6 months, price then reverts to $109.

      • PaKoRa on 16/11/2023 - 12:18

        Rep.. existing customer and asked for this deal to be applied…and cs said I have to go on contract…for 12 months which I said No thanks..don't like contracts. You able to get this applied to my account? Else looking at churning to superloop which is basically on parity with this deal…have a caseid #.

        • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 16/11/2023 - 12:34

          Hi, please email me at [email protected] your account details, we can definately offer this to you without contract. ill also investigate why this was the case from the call recording and requets training to the teams

          • PaKoRa on 16/11/2023 - 12:55

            @unitiinternet: done - thanks (●'◡'●)

            • segap21 on 22/11/2023 - 16:45

              @PaKoRa: @PaKoRa did you end up successfully upgrading your plan? I also reached out to them to upgrade and since receiving notification from them that it has been processed, my download speed is still stuck on 100mbps. Plus they issued me with an invoice for $139 (being $149 less $10 discount) so it appears they didn't even apply the 50OFFGB promotion properly. They said they're going to organise an Opticomm technician to come but I haven't received any notification of when this is scheduled.

              • CodeXD on 22/11/2023 - 16:57

                @segap21: Give them a call and specifically ask them to reboot your service.

                Uniti made a change to my account from PPPoE to IPoE and didn't tell me. I had no internet for a few days with credential error and was on the phone with them daily. Finally got someone who said I should be using IPoE (no credentials) and walked me through the set up. Then they rebooted something from their end and everything started working.

                • segap21 on 22/11/2023 - 20:20

                  @CodeXD: Thanks for the suggestion. I gave them a call now and they did a reboot (I could see the internet light go off then come back on) but it didn't work.
                  I can still connect to the internet, just that the line speed hasn't upgraded. Need to wait for the technician to come out.
                  My connection is PPPoE and I did ask them about whether it needed to be changed to IPoE, but he figured that I'm receiving service already on PPPoE so it's probably not the solution. They suggested I wait for Opticomm to contact me about scheduling a visit before we go changing anything else.
                  It's too late in the day now to sort out the billing problem because the sales team has gone home, so I will need to call them again another day.

                  • CodeXD on 22/11/2023 - 20:23

                    @segap21: Did you confirm with them that you should be on 1000/50mbps? Just to make sure they can see the change on their end.

                    • segap21 on 22/11/2023 - 20:28

                      @CodeXD: Yes, they confirmed it is 1000/50 on their end, and I can see my plan shows 1000/50 when I login to my Uniti account online. They've also invoiced me yesterday for 1000/50 albeit without the proper 50OFFGB promotion discount applied.
                      The peculiar thing is that my upload speed seems to have increased to 50mbps (I was on 100/40 previously and pretty sure I was getting ~40mbps upload in the past) and my latest speed tests are consistently clocking ~55mbps upload, ~93mbps download.

                      Are you on 1000/50, and what speeds are you getting?

                      • CodeXD on 22/11/2023 - 20:32

                        @segap21: I'm on 100/20 and planning to churn out as soon as it ends in a month's time.

                        I've had a lot of issues including no communication when there is outage (whether opticomm or uniti), and for some reason I didn't get the email back in June (?) about increased merchant fee for direct debit. I asked them where I can find the current charges and they said it is not available on their website. So I've had enough of them.

                        Support refused to waive the $0.01 credit card fee invoice and said both debit and credit card will attract it.

                        • segap21 on 22/11/2023 - 20:46

                          @CodeXD: It's annoying they've introduced merchant fees. I agree it seems the customer support has gone backwards since they moved the call centre offshore. I know what you're talking about with the lack of communication when there is an outage - always seemed to happen to me outside of business hours, so couldn't even call them up if I wanted to.

                          I've been with them for a few years now and to be honest have only stayed with them because I didn't want to lose my grandfathered 100/40 plan. Then I saw this wonderful promotion and thought I'd give it a go, only to now be charged full price and not even get the upgraded speed. Really hope they can fix this quickly!

              • PaKoRa on 26/11/2023 - 22:29

                @segap21: Not upgrading..plan just after discount as already on the 1000/50. Rep had confirmed that discount would be applied. Will see in the next Bill.

  • SpeedAU on 30/10/2023 - 00:36
    -1

    huge rip off, leaptel better. PoP's only in Sydney, Perth, Melbourne, Everything routes via Sydney also evening speeds good luck

  • MrRehan on 30/10/2023 - 01:01

    $50 off is for 6 months. After that is $40 off.

    GET THIS AMAZING OFFER!
    Free Nokia WiFi Beacon 1.1
    Free Activation
    $50 Off per Month for 6 months*
    Save $40 a month after 6 months
    * Only available on The 1000 plan.

    My apartment building is with Uniti only and its been great, probably because its a relatively new building. Currently on the 250 plan with speedsd always around 230Mbps download, 25Mbps upload and 4 ping.

    Currently paying $89 for 250 plan, might check out this plan

    • katsuya on 30/10/2023 - 10:57

      I've just spoken with Uniti sales rep and can confirm the above is correct.

  • Desailly on 30/10/2023 - 01:21
    +1

    My internet has been down since Wednesday. Still waiting for resolution. Funny thing is this happened around the same time last year. And I had one week outage. I felt lonely and could not deal with the disconnect with the online world. I had to find real people to talk to.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:20

      Hi there, Can you please email your details to [email protected], We have our escalations team on this queue and they will call you today/first thing tomorrow once we have your details. Thank you, Uniti Internet.

      • Desailly on 30/10/2023 - 17:54

        Got an email that is bounced back saying email address not found

        • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 19:20

          Wow, I'm very sorry, I've just tested now and its working - please try again.

          • Desailly on 31/10/2023 - 18:45

            @unitiinternet: Thanks. Took almost a week to resolve. Very painful to call support team everytime. Each call took about 30 mins just to tell me they'll try something on their end. Very tiring and draining. Hope root cause of this issue is fixed and proper compensation is provided.

  • te5s3rakt on 30/10/2023 - 01:38

    Amazed they only have 50mbps up on a gigabit down.
    Tbh anything less than 100 is ridiculous, especially considering how prevalent working from home arrangements are nowadays.
    On a 1000 plan, I’d prefer 250 though. I think on any plan, an upload at 25% of download is reasonable.

    • sickaunt on 30/10/2023 - 08:25
      +1

      3-4 years ago it was 1000/400 for ~$150 p/m. So you are actually correct and the downvotes must be coming from ignorant twits. They only dropped the upload cos it was eating into their profits from overpriced "business" connections. 1000/400 "business" connection is over $300 p/m.

  • BatmanAU on 30/10/2023 - 07:25

    Wow reviews are damning, how do companies like this stay afloat??

  • indianregulator on 30/10/2023 - 07:58

    Worst service ever, I used to keep a notebook of all the times it dropped off!

  • micemeat on 30/10/2023 - 08:04

    Darn not available in my area :(

  • anfronio on 30/10/2023 - 08:50
    +5

    I am with Uniti Internet and have not had internet for the past 12 days, after having no issues for the past couple of months since I joined. No change on our end, it suddenly cut out. I've been on phone calls with tech support for a cumulative total of 4-5 hours now, calling every single day. They say that they can see the connections all fine on their end but the internet light on my router has been off since it cut out. Tried two different routers.

    Twice during this process they escalated to Opticomm to have a technician sent out but both times I have randomly received a text during the day that the case has been resolved and closed, following which I then had to call Uniti and explain to them that I still don't have internet and the process starts again.

    Unfortunately I'm in a 12 month contract with them so I have given them notice per their CSA that they've breached the terms of agreement but this supposedly has to be given 30 days before I can break. I've also raised a complaint with the Telecommunications Ombudsman but they can't intervene for the next two weeks.

    I highly recommend to stay away. I've been with Leaptel and Exetel in the past and both experiences were far better.

    • sickaunt on 30/10/2023 - 09:09

      Jesus, they sound terrible. I actually really want the higher speeds and this discount is pretty ridiculous, so I think I'm gonna roll the dice.

      100% agree re Leaptel and Exetel, they have both been excellent. Same with ABB.

    • DingoBlue on 30/10/2023 - 09:33

      Holy cow sorry man.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:18

      Hi there, I'm very sorry for the experience you are currently facing. Can you please email your details to [email protected], We have our escalations team on this queue and they will call you today/first thing tomorrow once we have your details. We will also look to have a technician from either Opitcomm or Uniti attend urgently.

      • anfronio on 30/10/2023 - 17:21
        +1

        This email resulted in a bounce back. Please confirm this email is correct.

        • sickaunt on 01/11/2023 - 20:06

          (profanity) lol. They just publicly whiffed their own email address?

          • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 02/11/2023 - 09:25

            @sickaunt: Email was updated and fixed within 20mins, it was newly created to allow interactions on these forums. Unfortunately, I jumped the gun.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:21

      Hi there, Can you please email your details to [email protected]. We will arrange urgent actions to get you back online.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 31/10/2023 - 22:17

      Please share your details with [email protected]. We will have the team review your account and issues immediantly.

  • bhakharvadi on 30/10/2023 - 10:42
    +2

    I would stay away from them, after a bad experience with them.

    I signed up with them and had problems with my home internet, which is allright it can happen sometimes, then when I requested cancellation it was a headache to leave the company 😯

    They just won't process my cancellation, they cancelled my cancellation 😫. After I managed to disconnect they still kept sending invoice and reminder to pay🤯.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:24

      Please email your details to [email protected], We will have your account issues fixed ASAP.

  • JayInSYD on 30/10/2023 - 14:06

    Any existing customer able to upgrade? Can't seem to do it through the client portal. Tried chat and they "escalated" to another department through email. Tried calling in and they also just referred back to the escalation and said they can't do anything over the phone.

    I can just go and sign up again, but I don't want to get double charged. If anyone is able to upgrade please let me know your process!

  • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 30/10/2023 - 16:22

    Hi there, Please email your details to [email protected], please share your account details and confirmation you wish to upgrade plans and will we make it happen. You will not be double charged.

  • vaper on 30/10/2023 - 17:32

    Insane that I have to go to gigabit download just for an extra 10mbps upload. What about a residential 250upload ?? Please. Or at least 100.

    • Associatedunitiinternet @ Uniti Wireless / Uniti Internet on 31/10/2023 - 22:16

      Hi, Thanks for your enquiry. We have some higher symmetical plans available, please drop a note to [email protected] and we will have the team share more details. 500/200 and 1000/400 are available.

  • zobragin on 30/10/2023 - 18:40

    Hope Leaptel can come to the party with these discounts. A happy Leaptel customer here FTTP connection.

    • CodeXD on 30/10/2023 - 18:48
      +1

      Leaptel rep has provided their nbn pricing now that SAU has been finalised.

      Normal nbn
      25Mbps/10Mbps – $44.95 per month for 6 months – $69.95 per month standard
      50Mbps/20Mbps – $64.95 per month for 6 months – $74.95 per month standard
      100Mbps/20Mbps – $74.95 per month for 12 months – $89.95 per month standard
      100Mbps/40Mbps – $84.95 per month for 12 months – $99.95 per month standard
      250Mbps/25Mbps – $89 per month for 12 months – $119 per month standard
      500Mbps/50Mbps^ – $99 per month for 12 months – $129 per month standard

      Fibre Upgrade
      100Mbps/20Mbps – $64.95 per month for 12 months – $89.95 per month standard
      100Mbps/40Mbps – $74.95 per month for 12 months – $99.95 per month standard
      250Mbps/25Mbps – $79 per month for 12 months – $119 per month standard
      500Mbps/50Mbps^ – $89 per month for 12 months – $129 per month standard
      ^ Will be upgraded to 1000Mbps/50Mbps at no additional cost from 1 December.

      Source

      I'm waiting on their opticomm plan prices to be updated.

      • sickaunt on 01/11/2023 - 20:08

        Holy shit. Good info. Thanks heaps for this.

  • wibk on 30/10/2023 - 19:52
    +1

    Stay away. I tried to switch, but my current ISP gave me a better counter-offer. Uniti still proceeded to charge me for the first month even though I never used their service. Support is completely unhelpful and refuses to give a refund.

  • skuzy on 31/10/2023 - 10:45

    Would wireless 5g be a better valued option?

    • danielt25 on 14/11/2023 - 00:44

      The ping on Optus 5G is anywhere from 20-80 but download speeds are very good 200+ where I am in Brisbane. The ping unfortunately makes online gaming laggy else general Internet is great

  • sickaunt on 02/11/2023 - 16:28

    Signed up about 10 minutes ago. Already switched over and getting 943/48. Opticomm is usually pretty solid for the 4 years I've used it in this housing estate, hopefully it stays that way.

  • sickaunt on 17/11/2023 - 19:07

    Shit's working perfect so far. Pretty happy with this 900+ dl speed for $100 per month.

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