I was at my local Coles last night and didn't have a coin to unlock a trolley. Usually one of the attendants has a tool to unlock the trolley, however they told me to go to the Service Desk counter and obtain a token. When I got there, the attendant said it costs $2 and is a 'donation' but didn't specify where the money was going.
Anyone know if this is correct, or if it is just a donation to Coles? Even when I said, I don't want the token, I would just like a trolley so I can do my big grocery shop, they said I have to buy a token and refused to unlock it. I'm wondering if this is just what to expect as the norm now from Coles?
Can't you use just use coins as tokens?