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[Pre Order] Google Pixel 8 Pro 128GB $0 Upfront on Optus $69 100GB 24 Month Plan @ Harvey Norman (In-Store Only)

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Customers who sign up to a new Optus $69 SIM only plan in store at Harvey Norman, Domayne or Joyce Mayne during the offer period will also be eligible to purchase a Google Pixel 8 Pro 128GB device with a $1699 discount applied upfront to the cost of the device at point-of-sale. Device must be purchased at the same time the plan is taken out. Limit of 1 per service, up to a max of 5 per customer. Not available to TechFund and Fleet customers. This offer is not available with any other offers, unless specified. Min plan cost $1656 including device & plan over 24 months. Plan cancellation fees apply. Optus Fair Go policy applies. Recontracts and rate plan changes are excluded. Offer available in store only until 19th October 2023.

Update: Users reported that deal will end today, Friday 13 October

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            • @matt-ozb: Pretty simple? When they tell you they have no idea how many they are getting yet its not exactly simple. Sure i could of asked them how many preorders they have but didnt really expect the young girl to go into thesystem and start counting all the orders and variants people have come in for.

          • @worthy1:

            Its such BS that you sign a contract and now cant go elsewhere for a deal because you are locked in.

            I don't find any other deals for Pixel 8P or P8. I guess the most in demand and short supply is the P8P 256GB in Bay colour. estimated availability from Google store is 30 Nov-07Dec.

            • +1

              @huntabargain: Im talking any phone deals or anything that might pop up between now or whenever the phone arrives. Bottom line is if they were going to just take orders without knowing stock levels but could say 'hey you probably wont get your phone day 1 due to low stock and you would be looking at X weeks/months wait' then atleast myself and others could of made a choice. I personally wouldnt have signed up to them and gone for one of the other 'day 1' deals available at the time or just stuck to samsung.

    • +1

      For comparison I checked the Google store for the bay 256gb… Even they have delivery dates 30 Nov - 7 Dec so sounds about right.

      • +1

        Hopefully the 1-2 Nov for a Porcelain is a good sign.

        • +1

          I'm hoping the same!!

          I don't know who to believe, HN keep telling me also they have no ETA, can't get hold of Google rep to check (WTF)!

          I can't imagine Google being so incompetant that they wouldn't be able to advise stores when more stock is coming. Sounds like HN just wanting to keep everyone hanging and hoping many won't cancel while waiting!

          • +1

            @ma55: Don't get me started on Google woeful customer support! For a damn $99 Mous case, you have to send it back to hongkong. The RMA issue still being sorted..first wait 24hrs, then 72hrs, nothing, then I chase it up, another 72hrs. Finally after more than a week. Support.is via USA google I was being told. Ohhhhhh it is also under declared for $13.50.

            • @id: I know how that feels! Had to deal with them when I got my Pixel 5 and it had the screen gap issue. Took ages to get it sorted via support from US and India, it also had to go back to HK.

              Very dodgy that they under declare the value!

              • @ma55: That's why its one of the biggest and riches enterprise that dodges tax all over the world

              • @ma55: I had my Pixel 5 replaced due to water damage, likely caused by the screen gap issue. It was via Officeworks who handled everything for me.

                I recently had to send an Insta360 back to HK. They arranged DHL to pick it up and drop it off. They inspected it very quickly, but then sat on it for almost a month before issuing an invoice for repairs.

                • +1

                  @puffinfresh: Sounds like Officeworks are a lot better to deal with.

                  Hoping I won't need to claim on the P8P and get many good years out of it.

                  Doubt I'll keep it for 7 years, but I'm hoping for 5 unless there's some major advancements worth upgrading for!

  • +2

    For those waiting for the Porcelain 256GB, might be worth calling you HN today.
    I've picked up mine from HN Sunshine VIC.
    In and out in less than 5 mins and no question on the Optus side of things.

    I've ordered mine on the 5th.

    • +2

      Thomastown also has stock now.

      • +1

        Thanks for letting us know. Still no stock near my place, but at least we now know that the stock tracker on the HN website actually works. It's showing as In Stock at both those locations in Vic now.

        • I only got my info from their site lol

    • +2

      Same, HN Chadstone here today here for 256GB porc, looks like they're getting porcelain stocks.

  • +2

    I've just picked up my 256G porcelain from QV Melbourne….

    You have to call them!!!!

    • Just called them and no news on the 256 bay yet

      • P8P Bay 256GB is the most in demand with longest waiting time, estimated 16-22 Nov from Google store.

        • Seriously? So no point calling the store

    • Thank you very much for your advice. I called my store. This was the 3rd or 4th time I've called them. Every time I called previously, I made the mistake of asking the phone receptionist lady directly about the phone. DO NOT DO THIS, those receptionists know nothing about tech products. So those times I called, I was always put through to the "computers dept". When you get through to that lot, you will straight away be told "no stock" because, mate, they'll be looking for P8P stock in their COMPUTERS inventory… Lol! They have no clue what a P8P is, apparently.

      Anyway, on my last call, I told the receptionist lady to put me through to the sales guy who was looking after me when I signed up. His name was on the HN invoice. That sales guy didn't answer the phone but another guy from his department picked it up. Ok, not too bad, still someone who would know what I'm talking about cos he's from the phones department.

      Lo and behold, due to a mess in their ordering system, my phone had been available for pickup for more than a week, they just didn't tag it to my order! FFS…

      So, TL;DR, call your HN store, do not rely on the receptionist to put you through based on the product, ask for the guy on your invoice!

      • What colour and size?

  • +1

    I also picked up my 256gb porcelain from Broadway Syd.

  • Miracles do happen, got my 256GB Porcelain today also.

    Very happy with the colour, considering it wasn't on display anywhere 😍

  • Lol
    Went to my local store.
    Mine's "in-transit and probably sitting on a pallet out the back" but they can't touch deliveries after 12pm on the last day of each month.

    • Just had a call that it's arrived :)

      • What's your phone colour and GB?

        • +1

          White 256 GB

          • +1

            @scottb721: And Optus just gave me 50% off for 12mths on my reactivated account.

            • @scottb721: @scottb721 so you cancelled the $69 contract then reactivated and got 50% off? What did you say to get that?

              • @designate: It is not worth it to cancel and recontract.

                Cancellation fee $828
                Recontract for 24 months first 12 months $414 (chat can only apply discounts 12 months at a time so you need to hit them up again before the 12 months ends) second 12 months $414

                Total: $1656

                If you just stayed with the plan for 24 months $69 x 24 = $1656

              • @designate: No, he left me on the $69 plan but added a 50% discount for 12mths. This effectively lets me pay off the cancellation fee and I still get to use the 100GB/mth that I can use in my Tablet or Pocket Modem. I'm with Boost for my day to day phone use.

                • @scottb721: Ah ok, misunderstood because you said reactivated account

      • Did you reactivate your service? And they offer you that plan discount?

        • +1

          Yes. He 'unsuspended' my service, then added the discount.

          I had to get back in touch this morning as I noticed the first bill had the suspension fee on it which was supposed to be waived. He ended up waiving the whole bill for me as it was only $15.

  • +3

    Oh gosh anyone having to charge p8pro more frequently? I took it out full charge 7am and I've had to charge it this Arvo@ 3pm then midnight. I had further mileage with my Huawei p40 pro with the same usage pattern. I might try and force it to 4g only and see if it improves.

    • +1

      The google tensor SoC is not exactly the most power efficient SoC out there. It is worse when cellular coverage is poor or when 5G is used.

    • +2

      GSMarena measured the endurance rating at 90hr for P8P, 94hr for P40P.
      Talk time
      25:24 vs 22:42
      Web browsing
      16:25 vs 15:14
      Video Playback
      19:33 vs 18:11
      My interpretation is that the pixel has better battery life when doing stuff but higher idle usage compared to the P40 Pro, but should be fairly similar.
      Comparison

    • +2

      It takes time for the phone to understand your usage for more efficient battery life.

      • +2

        hope so. been using it since the 13th oct. Most days i've had to also recharge it in the afternoon (apart from overnight) to get through the rest of the day/night. P40 Pro only once then im good thoughout day. No gaming involve, just daily webrowsing, emails, 15mins vpn, banking, some video news, prob 10 photos vid clips of kids, whatsapping, a few sms, 5-8 short phone calls.

  • Does anyone get their 256 bay in Melbourne QV?

  • +1

    Just called harvey norman auburn, said need at least one week for 256G bay blue, I booked in 12th Oct.

  • +3

    Gave them a call to ask about stock, originally ordered the 256gb porcelain . I asked if there was any other available, and he said we have a black 256gb.

    He let me pick it up and was an easy switch. He also said if i wanted to swap to 128gb , he could refund the difference. So I recommend you give your store a call for stock.

  • +2

    Should have taken up this deal. Damn.

  • +2

    today showing in stock soon on a lot of shops on harvey norman's website, looks can pick up soon.

    • Good pickup

    • In NSW or somewhere else? Might call

    • Any idea how long 'soon' is supposed to be?

    • +1

      Nothing for Bay 256GB it seems

      • Ok thanks for letting us know meaning I won't call HN. Not much point maybe another 2 weeks

  • Called today North Ryde NSW store end of Nov for all 256GB models

    • At this stage, people that have cancelled their plans and not received their phones will have to pay the cancellation fee before getting the phone, in particular the bay 256gb peeps

      • No idea if HN will check on system if you are still Optus customer. As they would be dodgy avoid giving you the phone at all cost

        • This would be like someone's post a couple of pages back, IIRC it was HN Hornsby and the owner checked the Optus account.

          From the replies, it's not legal to keep your phone from you, there was nothing in the ad go say you have to "keep your contract" to get the phone, only "connect to the $69 plan".

          May need some others' comments to verify their experience for picking up their mobiles after cancellation (which can also be found in a few pages)

          • @designate: Yeah I get that however it would be awful lot of trouble to deal with. Therefore suspend the service putting on hold is the best choice. Your account is still there even if HN tries to check before handing you the phone.

            Thing is they do this to ensure they don't lose money. It's simply that. The store manager knows about this deal and obviously has done it for many customers who cancelled once signed up.

            Pretty sure some people are unable to get their phone and they profit from individuals cancelling contract not giving you the handset for them to sell again

            Once its in your hands you can do whatever you want to your hearts content

            A lot of 256gb versions not coming til end of month or early December. So that's close to 2 months wait

            • +1

              @neonlight: yeah which is exactly why I downgraded and got the 128GB, I didn't want to risk anything.

              like you said, they can look at your Optus account and from a comment a while back, they will get their commission when a person keeps their contract for 3 months so for those who cannot suspend their contract as they already cancelled, this would be a bit of a risk without trying to sound negative.

              • @designate: So did you call and found out there 128GB stock and went in and they refunded you the difference of $100?

                Was wondering which store.

                You see I called mine even 128GB Obsidian supposedly the quickest colour is still only 1-2 earlier than 256GB Bay (end of month)

                I did consider changing to 128GB but when I thought about it it's no different to my pixel 5 128GB. In 7 years time I'm sure 128GB won't be enough. Even for a few years 128GB would be too small

                • @neonlight: I called and checked the stock checker online. I'm in WA so stock may be different than NSW.

                  I did consider the storage space too but since I have the Google One 2TB and I don't play games on my phone. I'm good with 128GB. Seeing how phones only last 2-3 years these days. The P8P 128GB will do me good for a while.

      • What's so particular about bay 256?

        • Most popular colour and in low supply

        • Special colour high demand no stock

  • +2

    Has anyone received their Optus bill to pay the cancellation fees yet? I cancelled on 12/10 but still waiting for the bill from Optus.

    • I received my bill yesterday. First month+ termination fee

      • Me too. I went onto Optus chat and was successful in having the $69 waived. Might be worth a try if you haven't already.

  • I booked on the day before launch; bay 256 (ugh… I should have picked a different color to avoid extra delay). I cancelled the same day. So I anticipate the bill in next 3-4 days.

    What should be the modus operandi?

    a> Pay the bill as soon as it comes and wait for the phone OR
    b> Get in touch with optus and delay the bill payment as much possible OR
    C> what else?

    • +1

      OR contact HN and get another colour !

      • +2

        Get another colour and then you can get the bay or mint colour phone cover.

        • I am not too fuss on color. The only reason I picked bay is bec's it was the only color on display.
          What is see is what you buy!
          Will check with HN soon.

        • Exactly what I did! ;-)

      • @huntabargain No luck with switching color. As per HN, If I switch to any other color, the wait time would be much more than currently booked color. That will push me to the end of queue.
        I am 3rd of the 8 chaps waiting on bay color at my HN. Surprisingly, all other pre-booked color variants (256gb) were fulfilled at this HN :)

        • What about downgrading to 128gb?

          • @CodeXD: I ain't interested in downgrading storage. Will wait for another week before I explore this option.

        • That does not make sense, may be try another salesperson !

        • That's pure BS from HN

      • He already cancelled the Optus Sim on day 1..

  • Still no final bill from optus.. I cancelled about 1 week after preordering and have paid the $69

  • I got a reminder today saying they issued my "final bill" and that I missed payment. It was for was $69….

    I'm hopeful (albeit very unlikely) something screwed up and I somehow the early termination fee was waived.

  • +1

    TL:DR:
    Okay it looks like this happened to others too and they got the $69 waived. I'm trying to get onto online support now but the site isn't loading yet.

    I just got my bill, for $828 + 69. But the thing is I car park cancelled that plan and was told by the woman online that I wouldn't receive any monthly plan cost.

    The guy at Optus wants me to cancel the plan at Harvey Norman, despite saying it's showing as cancelled at his end. So I said "If it's cancelled, why am I getting charged for it?" to which he repeated I need to work it out with Harvey Norman.

    1. When I asked if I'd get any more $69 charges he wasn't sure
    2. I don't see any point trying to contact Harvey Norman, they have nothing to do with phone plans. So what the heck?

    I'll try Optus Online and see if I get someone more capable. Just a heads up that others may soon encounter the same unless I'm just the unlucky one.

    • +1

      If you're being charged for a full month, then how are they possibly justifying you paying 24 months of cancellation charges too (rather than 23)?

      I paid $841.xx total. My first month was pro-rata due to their billing cycle (rather that due to when I cancelled).

      • I don't know. I have someone on support now. It's a bit frustrating indeed.

        30 minute update:
        The guy on support is waiting for his supervisor to join the chat to see if they can waiver my $69 fee. I also gave them the reference number from the original chat 1 month ago.

        • That took 1 hour, I had to get it escalated to the floor supervisor but they waived my $69 monthly fee (they even wanted to see my unopened SIM card still in the plastic thing it comes in, which was no problem as I never touched it) - I also showed them a screenshot of my original chat.

          $69 credit added to my account, $828 left to pay.

        • I also received the bill today, $828+$69. I first called Optus customer service, and got a similar reply that I need to contact HN. Then I contacted Optus online, and the online customer service was able to waive the $69 without having to consult with a supervisor. However, he was unable to provide a new invoice or confirmation email. He said that I only need to pay $828 from Bpay

          • @RickyMoon: Yeah same here. I asked what next, wait for a new invoice? He just said pay the $828 remaining. The account now reflects that but I have no new clean invoice which would have been ideal just in case of future dramas. But I took screenshots of the chat with the new reference # just in case so it should be fine.

            Sounds like you had a much easier time of it. Maybe I greased the wheels for you and they are getting trained quickly with all these carpark cancelation online $69 queries probably flooding in :)

            • @Click_It: Actually, it wasn't that easy. The Optus online customer service asked me a lot of questions about why I canceled the contract that day, and also asked me if the phone was bound to the contract or outright bought. After I answered that it was outright bought, he stopped asking other questions and agreed to waive the $69 fee. At ended, he expected me to sign a new contract with Optus again after paying the cancellation fee and without any discounts,which I was rejected.

      • +1

        I was charged for 20 days, despite cancelling on the day I signed up (day 0). I guess thats the period between sign up till my billing period end date.

        Chat was totally useless, after waiting for half an hour I gave up. Called Optus and it was sorted in 10 mins, no questions asked, she apoligised saying it was a mistake.

        Anyone who cancelled on the first day and is charged more than $828, simply call them and explain you cancelled the same day, as per CIS max termination fee is $828 and you didn't use the service at all (unless you put the SIM in a phone, then that wouldn't apply).

  • Got my final bill today, this was after I cancelled my plan with them in the carpark and had them agree to waive the first month of service.

    Total was $793.50, definitely got the best possible deal achievable I believe.

    • How is that? Staying for 24 m, distributing payment over the years, getting 50% off each month, gifting it to a love one if U didn't require the Sim or service I think is more of the best possible deal achievable.

      • I'm speaking specifically to this deal, the cheapest way possible to obtain a P8P outright.

        In my case, I'm on a cheaper monthly plan than Optus could offer (glad I'm not with Optus after today's outage).

        I didn't NEED a new phone, but my current device was almost 3 years old. This will work out cheaper for me than signing up for another 24 month contract that includes a handset.

        • glad we are on the same page speaking specifically to this deal, the cheapest way possible to obtain a P8P outright. fyi the original deal was a $0 P8P on the $69/m plan. Either way you look at it you get the P8P outright whether you break the contract paying the penalty or remain in the "reduced" contract. The phone is yours to keep.

          what I am trying to explain to you is - you paid outright for that amount and you got the phone BUT NO BONUS 24 month 100GB /m + unlimited call service. If you remained on the contract (Doesn't matter if you use the Service or not, but best to give it to one of your family member as a gift) it would've been possible to get it reduced to 50% hence exactly the amount you paid for the phone (by breaking the contract penalty). If you planned on staying with optus on a lower plan (which obviously you said glad you are not with optus after the outage saga), then you could've canned the lower rate plan and stuck with the 24m then you'll even be more ahead with the savings.

          anyways each to their own. I hope you saw the logic.

          edit apologies. capapark cancellation a little bit cheaper.. but still you could've had a freebee service by doing the m/m

    • You already got your phone when car park cancelling I guess

    • +1

      So satisfying paying $34.73 each month knowing the old man doesn't have to pay for his mobile service for 24m, donate 80GB each month to charity, and continue using my boost sim with the gp8p. All for the same cost as with cancelling upfront.

      • Yeah, definitely glad I went the 50% off route. Got 2 yrs to pay the $828 and get 100GB/mth to boot.

        • When you put your service on suspension. Did you still have to pay the bill due for the first month or just ignore it? I see this in the app still

          • @neonlight: I would have as it was active 3 days before I suspended, however, the bill had the suspension fee that they promised to waive.
            When I got on chat to fix the fee they just waived the whole bill. Was $15 all up.

            • @scottb721: I had it for 2 weeks before I suspend. I'm not sure if they can waive the whole bill. On chat the rep did say they will waive the suspension fee. But I'm not sure if they will charge me for $69 due this weekend. I should have asked. I did say I have not used the service at all due to having no phone

              Sounds like I need to go online chat and make sure.

              • @neonlight: Me getting in earlier made the amount small so that probably helped getting the whole $15 waived.

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