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[Pre Order] Google Pixel 8 Pro 128GB $0 Upfront on Optus $69 100GB 24 Month Plan @ Harvey Norman (In-Store Only)

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[Pre Order] Google Pixel 8 Pro 128GB $0 Upfront on Optus $69 100GB 24 Month Plan @ Harvey Norman (In-Store Only)
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interfreak on 05/10/2023 - 08:05 files.ozbargain.com.au (10798 clicks)
Last edited 13/10/2023 - 21:03 by 2 other users

Customers who sign up to a new Optus $69 SIM only plan in store at Harvey Norman, Domayne or Joyce Mayne during the offer period will also be eligible to purchase a Google Pixel 8 Pro 128GB device with a $1699 discount applied upfront to the cost of the device at point-of-sale. Device must be purchased at the same time the plan is taken out. Limit of 1 per service, up to a max of 5 per customer. Not available to TechFund and Fleet customers. This offer is not available with any other offers, unless specified. Min plan cost $1656 including device & plan over 24 months. Plan cancellation fees apply. Optus Fair Go policy applies. Recontracts and rate plan changes are excluded. Offer available in store only until 19th October 2023.

Update: Users reported that deal will end today, Friday 13 October

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closed Comments

    • Guybrush57 on 16/10/2023 - 18:59
      +4

      It sucks because 50% off at launch is now the benchmark so any deal over the next 12 months is gonna be terrible.

      • aeoz on 16/10/2023 - 22:14

        Yeah I was gonna get it on the weekend but the deal ended Friday night. So much FOMO right now and don't think I can ever justify paying more than $1k for this phone brand new because of the $828 price benchmark. Sigh.

      • BradH13 on 17/10/2023 - 12:42
        +2

        This is an anomaly that shouldn't really have happened, not a benchmark.

        The real deal HN intended was 24 months of plan fees totalling the near-full cost of the phone, so either the phone or the service was free depending how you look at it.

    • cloudie9 on 17/10/2023 - 07:15
      +3

      H a v e y o u r e a d t h e p r e v i o u s r e s p o n s e s ?

    • uhohpotato on 17/10/2023 - 07:33
      +3

      When do I cancel?

      In 24 months time, or earlier if you want to pay the early termination fee.

      Do I pay the first bill?

      That's your call, have to weigh up whether it's worth the credit hit and dealing with debt collection. Some people have reported negotiating with Optus chat but YMMV.

      Am I going to get the deal still?

      You got the deal, it ended Friday night. You'll also get the phone.

  • poczynek77 on 17/10/2023 - 11:34
    +1

    Oh man I am at Harvey Norman Wiley Park and the guy won't give me the phone because he says I already cancelled it!

    He says he needs to check with Optus regarding the IMEI? And this will take a few days?

    Edit:

    He says he needs to enter the IMEI in their system but it comes up as cancelled.

    • scottb721 on 17/10/2023 - 11:40
      +4

      This will be interesting!!

    • wombat1955 on 17/10/2023 - 11:40

      This is going to get interesting. I'm no lawyer, but I can imagine HN are going to be in big trouble if they deny collection.

      • poczynek77 on 17/10/2023 - 11:41

        He said in their system on the contract he can't get to the part where you enter the IMEI as it says cancelled.

        • scottb721 on 17/10/2023 - 11:48

          Seems odd as others have reported collection despite having already cancelled.

          • poczynek77 on 17/10/2023 - 11:49

            @scottb721: Yep I told him that. He's a nice guy but said that he needs to go into the Optus system to enter the IMEI and can't because it's cancelled.

            • poczynek77 on 17/10/2023 - 12:27

              @poczynek77: Yes so complete story is that i walk in and identify myself and he goes to get phone.

              He then asks me to tell him the code that Optus just texted me to identify on their system.

              He then goes into the Optus system and it says cancelled and he cannot go any further to enter the Imei number. And therefore he cannot give me the phone.

              He said the Optus people will be in on Thursday so hopefully can fix it.

              • wombat1955 on 17/10/2023 - 12:38
                +1

                @poczynek77: I pre-ordered mine and canceled immediately. Picked it up on launch day and didn't have to do any of that.

                • poczynek77 on 17/10/2023 - 12:43
                  +4

                  @wombat1955: Ok I just got home and they phoned me and apologized and I can now pick it up! Thank fruck.

                  • Okayy on 17/10/2023 - 14:25
                    -2

                    @poczynek77: Well that staff is over smart! His job is to hand you the phone. Not to investigate.

              • zb c on 17/10/2023 - 12:43

                @poczynek77: Interesting

                I still had my service active on launch day when I collected the phone and they did nothing at all with the optus service. I ported out as soon as I walked out.
                No code, didnt even pull up the account or anything. Just went to the register and finalised the transaction.

                Edit:
                glad it got sorted out

              • BradH13 on 17/10/2023 - 12:55

                @poczynek77: I'm glad to see they've sorted it, but I'm one of the ones that cancelled in the carpark immediately, and when I went to collect, I didn't even ask for my phone. I walked into the electrical department and was looking at laptops and the guy who signed me up came over with the phone and a piece of paper, handed it to me, I said thank you and I walked out. Didn't even sign anything, let alone verify with a text code. IMEI number is not written on my final receipt at all.

                The one downside to what happened to me, is if the dude who sold me it got the person he was handing it to wrong. He must have been confident, or I'm more 'distinctive' looking than I thought.

      • neonlight on 17/10/2023 - 12:48
        -6

        I think it will be more interesting if people cannot pickup phone due to the system showing you are no longer Optus customer. Therefore your contract is invalid, because you already cancelled prior to the collection, your contract is voided. I'm no lawyer, but the store can say this. This is a grey area. You are given a phone while you signed up the plan, if they cannot find you as a Optus plan customer they can deny you to pick up, totally up to their discretion

        Also because they know the huge amount of cancellations, Optus probably gave instructions to not hand out phones for cancelled customers

        This is just my spectulation

        • poczynek77 on 17/10/2023 - 12:49
          +1

          Well no. Because I can now pick it up.

          • neonlight on 17/10/2023 - 12:50

            @poczynek77: So how did they fix it up?

            • poczynek77 on 17/10/2023 - 12:53

              @neonlight: No idea. They said it was their mistake and I'm on my way to get it.

              • CodeXD on 17/10/2023 - 12:54

                @poczynek77: See if you can get them to throw in a free case for your trouble.

              • zb c on 17/10/2023 - 13:03

                @poczynek77: Yeah 100%

                Throw in a case/screen protector for the inconvenience

            • dainese on 17/10/2023 - 13:03

              @neonlight: I think this may be because it in line with what others have said. That the contract arrangement with Optus has nothing to do with HN, and that they are only there to fulfill orders and sign people on?

            • alteyez on 17/10/2023 - 13:18
              +1

              @neonlight: Think the staff member messed up and was trying to put the IMEI number on to the contract which was obviously cancelled where as mine (and I assume most ppls who have theirs picked up) just has it on the invoice/receipt. My mate's one doesn't even have the IMEI on it just says "SN and IMEI in product notes" on the receipt.

              It isnt a grey area you get the phone for signing up nothing on the contract says you need to stay on it, and you didnt "void" the contact if anything people followed the contract by exiting and paying the required fee.

              • poczynek77 on 17/10/2023 - 13:27

                @alteyez: Yep exactly. He made a mistake. Corrected it. There is no risk.

              • CodeXD on 17/10/2023 - 13:29

                @alteyez:

                Think the staff member messed up

                We don't know that it was the staff member. Might be Optus implementing a new system workflow (remember that outage on the last day offer was available?) and this is the new way of doing things going forward to ensure people don't cancel their plan.

                I think the HN staff actually took initial and followed up with their manager instead of waiting for Optus to come in and 'fix something up'.

    • Okayy on 17/10/2023 - 12:13

      Just had an argument with that stupid. I got my phone and was declining intially.

    • neonlight on 17/10/2023 - 12:33
      +4

      There's a reason why I suggest not to cancel the plan until you have the phone. Hence I don't want to risk

      No need to argue, debate. I'm still an Optus customer the moment I collect my phone. Hassle free.

      • rekke on 17/10/2023 - 13:20
        +3

        Exactly, why take such a big risk for effectively just $35 saved.

      • dainese on 17/10/2023 - 13:59
        +2

        Haha yep, I am playing it safe - waiting up until 24 months to get the phone before I cancel!

        • scottb721 on 17/10/2023 - 14:07
          +3

          Might take that long to get our 256 models lol

          • dainese on 17/10/2023 - 14:35

            @scottb721: Haha. Fair enough. Godspeed my comrade.

            I opted for 128Gb and feeling slightly anxious but also apathetic.

  • Reveen on 17/10/2023 - 12:31

    I ordered and picked up a 256GB on Friday, cancelling the plan later on that day, and have received my invoice:

    Other Charges and Credits
    14 Oct Early Termination Fee $793.50

    • almostfrench on 17/10/2023 - 16:04

      I got the phone last Friday and cancelled my plan same day. Still waiting for my bill.
      (Service has been cancelled after I was off the phone with Optus)

      • Uncleroger on 17/10/2023 - 17:17

        In the same boat, but Optus CS said should be send in a day or two.

      • zb c on 17/10/2023 - 18:15

        i cancelled on launch day and havent gotten anything yet either

    • denserham on 19/10/2023 - 10:37

      Was 793.5 all you had to pay in total?

      • Reveen on 19/10/2023 - 11:25

        I haven't paid anything to Optus yet because the invoice is due for payment by 31 October.

        In addition to the $793.50 termination fee there was a daily charge applied for four days (13 to 16 Oct) which was confirmed as being correct by a chat agent since my billing cycle ended on the 16th. I will be refunded the $9.20 ($69/30 days = $2.30 per day) on the next monthly statement.

        I am not setup for direct debit so will use split payments on their portal using discounted prepaid cards (purchased earlier in the year) for an additional 7.52% discount.

  • Gros21 on 17/10/2023 - 17:52
    +5

    I just got a email saying they can do the deal for me. I have not done any paperwork, have anything reserved don't even know who I spoke to in store.

    So peeps put a complaint in online tell them you popped in and asked about it and tell them you were told come back next week.

    I'll be going in casual clothes being 1000% polite of course. But I have it in writing so least that's something.

    • animasoIa on 18/10/2023 - 10:02
      +1

      Thanks, I'll lodge a complaint too. I was literally told I could come back on Monday and when I arrived they told me it had ended early, lol.

      • BuyNow Think Later on 22/10/2023 - 19:12

        Which store did you lodge your online complaint against?

    • hardik1us on 18/10/2023 - 12:29

      Did you select any specific store in complaint or just general?

      • Gros21 on 18/10/2023 - 17:54

        Picked my last local store.

        I'll do a update below

    • neonlight on 19/10/2023 - 20:53

      Good on ya mate. However expect further delays if HN can actually get the stock.

      Many of us do not have phone on hand. I do not believe ETA of first week November is it.

    • Paradigm on 22/10/2023 - 12:34
      +1

      +1 this working for me. They honoured the deal for me and they were nice about it as well.

      • huntabargain on 22/10/2023 - 15:28

        Which phone did you request and how long did it take for them to come back to you? I am after P8P 256GB and I asked/emailed Auburn megastore but still waiting for response. I initially asked Blacktown store but they replied and said sorry deal finished early.

        • Paradigm on 22/10/2023 - 16:44

          i requested the 256 gb one, i got a call from them the next day after i did the online complaint.

        • gamerkonks on 22/10/2023 - 18:41

          Don't waste your time with Blacktown, lol.

  • JuryWheel on 17/10/2023 - 19:08
    +1

    Anyone have an issue where their phone keeps on restarting/rebooting? Looks like it's an issue others have experienced based on reddit…..

    • Duff5000 on 17/10/2023 - 20:51

      Anyone have an issue where their phone keeps on restarting/rebooting?

      Nope.

      Tried a factory reset and not copy data over?

      Some old aps don't play nice with android 14. I couldn't change the icon grid layout, the option just wasnt there. Turns out i needed to uninstall microsoft launcher (i wasnt even using it at the time).

      • JuryWheel on 17/10/2023 - 22:02

        The first install I copied everything, but I just tried a reset and didn't copy any apps over. Same issue unfortunately:( I'm assuming I need to return it to Harvey Norman (and not involve google)? Anyone go through this with a phone before?

        • puffinfresh on 18/10/2023 - 00:50

          My first P7P kept showing screen artifacts and freezing. JB replaced it on the spot a couple.of days after I bought it.

  • joewg12 on 18/10/2023 - 00:27

    Anyone from Vic managed to pick up Porcelain 256GB? Still not updates from HN

    • Fulcrum35 on 18/10/2023 - 08:16

      I’m waiting for exactly the same. Harvey still can’t give a ETA useless. They told me that the bay and black came in but the porcelain shipment went missing.

    • yolk on 18/10/2023 - 08:41

      I'm still waiting for my bay 256 ordered from HN CBD

      • RyanMK on 18/10/2023 - 09:25

        Let me know when you get yours! I'm waiting for the exact same model from HN CBD as well. When did you order yours?

        • yolk on 19/10/2023 - 08:35

          I ordered mine on Monday 9th so might have to wait another week or two :( What about you?

          • RyanMK on 20/10/2023 - 13:04

            @yolk: I ordered on the 13th. So in theory you should get yours first!

    • scottb721 on 18/10/2023 - 09:13

      I check the phone's page on HN for availability around the country each day to see if stock is rolling in. A couple stores around me have the black 256 but that's almost it for the 256 in major centres.

    • listenam on 18/10/2023 - 09:31

      I am in NSW , ordered mine on 6th . No updates from HN , message is 2-3 weeks if they get Bay in stock quicker , I will try to get that one.

    • techdave on 18/10/2023 - 11:30

      Nope, called HN Chadstone end of last week and no stock of course. No update since.

    • Associated[Deactivated] @ Harvey Norman on 19/10/2023 - 15:57

      no store in the whole country has stock to sell for porcelain or bay 256gb, 128gb though is a different story

      • ma55 on 20/10/2023 - 15:30

        Any ETA on stock?

        I'm still waiting for my Porcelain, store says they're checking with their Google rep and waiting to hear back.

        Seems Google or HN buyers dropped the ball on this. I flagship phone that'll be supported for 7 years, no surprises most people are skipping the 128 model.

        5 years later, OS + apps will fill 128GB at the rate apps keep expanding each year!

        • Associated[Deactivated] @ Harvey Norman on 20/10/2023 - 15:37
          +2

          256 porcelain is most popular from what i remember, if preorder was on or before release day ETA early nov

          • ma55 on 20/10/2023 - 15:57

            @[Deactivated]: Thanks for that, more helpful than the info from the store.

            Monday, one guy said should be 1-2 days.

            Thursday, nope no stock, no idea when it's coming, "you're getitng a free phone so don't worry" he said!

            Today, waiting to hear from Google rep.

            I can imagie frontline staff must be copping a lot unfairly from annoyed customers

  • neonlight on 18/10/2023 - 08:44

    So for those who are waiting what if your phone still not arrived by the time bill is dued next month? I got mine extended to 13th Nov. But my gut feeling is HN won't be able to get 256gb bay in time

    Saw someone said 4-6 weeks wait now from HN north ryde nsw

    Anyone tried asking Optus to further extend bill due date while sim has not been used? I'm going to try

    Their agent HN could not deliver and it's not the fault of the customer therefore if the service is not used should be able to extend or waive

    • Kallo on 18/10/2023 - 09:14

      I contacted Optus via live chat and was able to have the service suspended for a month.

      Cost is $5.50/month

      • neonlight on 18/10/2023 - 09:54

        Thanks I will try that if for example no news in first week in Nov

  • rekke on 18/10/2023 - 09:32
    +4

    FYI for anyone that cancelled in the first month, I was able to get them waive the first month bill by doing the following:

    1. Logged into MyOptus and start live chat
    2. Told the chat bot I have an issue with billing
    3. Selected the option saying 'unexpected charge'
    4. When the live chat agent replied, I said I don't know why I was charged when I never activated my SIM or used any data, and did a few sad faces
    5. He escalated to his supervisor and the fee was waived.

    Hope that helps.

    • JuryWheel on 18/10/2023 - 17:30

      I'll give it a go! Can you remind me which method is best to cancel the plan initially too? Still via the chat on the website or the app?

  • Mikeyx on 18/10/2023 - 10:47
    +1

    I'm kind of miffed. I went in to Harvey Norman near me, the rep said I'd get the phone on release date so long as I pre-order. I told him great, cause I was getting this to have a new camera before I go on a holiday in 2 weeks. He showed me his orders (6) as I chose a good colour - "very popular". After the "15 minute process" taking more than 30 minutes, all good.

    Went in on release date, the guy told me yeah no worries it will be one week, but to call and check, and if it's longer he'd see what he can do cause I wouldn't be in Oz. I called today and got told "yeah it's 4 weeks. We had a few phones come in today that people cancelled so we already gave those out to people in the queue. Sorry."

    Are other people hearing 4 weeks?! JB has them in stock in every store :/.

    • mandelbrot on 18/10/2023 - 12:10

      Check the in-store stock level on the HN website. If they have them in stock (they might argue those are separate stock for direct sales), then you should demand they give you one.

      • Mikeyx on 18/10/2023 - 13:14
        +1

        Thanks bud, apparently no joy. They've also said they can't do anything with another store cause they're all franchisees :(

        • dainese on 18/10/2023 - 14:12

          Yeah, they are just relying on the you will get called/sms'd/.emailed when it's ready

        • Bond-007WA on 18/10/2023 - 21:23

          You are right.l, they don't generally transfer. And the use Australia post when they do.

          I was in luck as I was next on the list from the launch allocation, my local store transferred one from another store. Not the same colour (Obsidian vs Bay) but a Spigen case will fix that!

    • huntabargain on 18/10/2023 - 13:27
      +1

      I went to Telstra store to see the phones in person. Salesman, said Black colour is the only one in stock in 256GB model (P8P), other 2 colours only available in 128GB.

  • d4g6k11 on 18/10/2023 - 14:20
    -1

    I signed up to the two year plan in HN last Friday. Salesman also ported me without asking me (this really annoyed me). I was expecting to get a separate Optus phone number.

    So, I ported back to Aldi the next morning and then contacted Optus to cancel. They told me over the phone that there was no 'product or service' in the system to cancel because my account was shut down when I ported.

    That didn't make sense to me so I asked in person in an Optus store a couple of days later. They told me my number shouldn't have ported. And were surprised the number was working again with Aldi. They told me to expect a bill for any remaining funds owed via email shortly. They weren't interested in looking up my account number so this was vague generalised advice.

    I'm curious how long or even if they'll send the cancelation fee. Both my attempts to solve the issue have met brick walls so far.

    EDIT: I've read some comments that indicate the bill will come in the next billing cycle - start of november

    • mandelbrot on 18/10/2023 - 16:55

      Were you intending to cancel the Optus plan (and pay cancellation fee) and just keep the P8P? If so, porting in and out achieves the same result.

      • d4g6k11 on 18/10/2023 - 22:34

        Yeah, I was intending to cancel. The sneaky port to Optus threw me though.

  • johnthepg on 18/10/2023 - 14:58
    -5

    Does anybody know any stores that are still honoring this deal?

    I've been overseas and only just return yesterday. Went into my local store to find out it finished last Friday even though they told me via email it would be the 19th (tomorrow).

    • rekke on 18/10/2023 - 15:33
      +2

      Comments on here have said it was pulled nation wide.

      You could try submit a complaint to head office though and say you were informed it would be available until a certain date.

    • Gros21 on 18/10/2023 - 17:56

      I got mine today. I'll do a post below.

  • Gros21 on 18/10/2023 - 18:08
    +4

    Gents.
    I put a complaint in after deal was pulled at store. Said I was in asked about deal and was told to come in before the 19th it's since been pulled.

    Complaint was store level

    There was nothing in the terms or conditions about that.

    Was told yesterday. Ok we can do the pixel deal for you.

    Picked it up today 15-20min in store first time I started the process (eg they didn't process it any thing last week)

    No aqward questions, no making a big scene of it.

    They were absolutely able to process it he said even though deal is pulled he can still select any expired deals.

    Only issue was it applied a 1500 discount so then he manually applied 199 extra. But not sure if early adopters had the same thing.

    Zero issues or narky comments on there end, he said it was the first time he heard of Optus pulling there deal small chat and so forth.

    I'm using phone as we speak. Took hrs to go from pixel 6 pro to 8 pro.

    Also cases was limited.

    I was paying close attention waiting for the shite show to start or spit up errors but nothing.

    I would of still said it was extremely smooth if i was a early adopters.

    • gadget on 18/10/2023 - 19:16
      +1

      Good for you. Always pays to be polite but firm also.

    • evilhomura89 on 18/10/2023 - 22:08

      @Gros21 good job there, now I wonder how many franchisees are willing to honor the deal considering the fact that some branch actually try to prevent the loophole such as only allowing port in, or early termination of the deal.

      May I know which variant/color did you get? Most of us who picked the 256GB variant of the bay/porcelain color are still waiting for restocking.

  • MadamMighty on 18/10/2023 - 19:25
    +8

    I don't know if I'm just lucky or my Optus Agent fked up, because I don't see how this works out in their favour at all…

    I've just come off a chat with an agent to have my plan cancelled and pay the $828 fee. However, they kept me on by offering a 50% discount (34.50/month) each month for 24 months, reflected from my next ongoing bill. Confirmed it with a reference number and everything.

    So… instead of just letting me go and taking a lump sum $828 cancellation fee and not have to provide me a service, I'm now going to pay 34.50 per month over the next 23 months (paying $69 as my first bill) = $862.5, over time, during which I receive their Optus 5G service.

    Basically, I'm getting the Pixel 8 Pro + Optus $69 100GB 24 Month Plan for a grand total of $962.5 (including the $100 I paid to upgrade to 256gb). Stupid! But so good!

    • almostfrench on 18/10/2023 - 20:44
      +4

      Are you sure they didn't charge you cancellation fee before moving you to the new plan? It was mentioned in some old posts

      • MadamMighty on 18/10/2023 - 22:52

        I was not told I'd have to pay anything extra… You'd think they would mention the cancellation fee in this instance if I did. However, just to be safe, I'll jump back on chat tomorrow just to make sure and will update my msg with a confirmation.

    • tung0211 on 18/10/2023 - 21:04

      You sure you don't need to pay the termination fee?

      • MadamMighty on 25/10/2023 - 17:53
        +1

        Yep, I double checked and have not been made to pay any termination/cancellation fees. I'm still on the same plan, just at a 50% discounted rate for the whole 24 months. Crazy.

    • id on 18/10/2023 - 21:10
      +1

      i think he is saying he will stay for 24 month to get that good offer 34.50/m.. off course if he quits he will still get slugged the termination fee within the contract.

    • id on 18/10/2023 - 21:16
      +1

      actually im just chatting to a different department right now.. loyalty… and the person is willing to put me in that same plan for 24m x 34.50$. update.. system only allowed 12 months but they will put a note once 12m is up to apply the same.. hmmm a bit fishy.

      i

      • MadamMighty on 18/10/2023 - 22:59

        I was given the same rundown. They'd have to apply the 50% again after 12 months and I was assured more than once that the agent had left clear notes on my account about that. Let's hope it goes alright, because what a deal!

    • Solosurf on 18/10/2023 - 22:41

      no luck, I just checked and was told I need to pay the termination fee and they could re-contract to another plan with 50% discount for 12months. Ah well worth the try

      • id on 18/10/2023 - 23:52

        first point of contact was useless on the chat. try to be put to the loyalty team

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