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25% off All Travel eSIMs/SIM Cards - Europe, USA, NZ, Japan, Asia & More from $21.75 + Free Shipping @ SimsDirect Sydney

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25% off All Travel eSIMs/SIM Cards - Europe, USA, NZ, Japan, Asia & More from $21.75 + Free Shipping @ SimsDirect Sydney
Go to Deal
Store RepSimsDirect on 04/09/2023 - 08:00 simsdirect.com.au (4035 clicks)
Last edited 22/09/2023 - 15:14 by 2 other users

Good morning, OzBargain Legends! 🤙🏼

Aidan here! We're running another MASSIVE 25% off storewide sale, we've named it "SIM-tember". 😂

For those who aren't familiar with our deals, we've provided over 150,000+ Aussies with prepaid travel SIMs and eSIMs that allow them to travel smoothly, keep in contact with loved ones, access travel apps, or upload cheeky pics to their socials. 🤩🤳🏼

All of our SIMs actually work off the local network towers in their destination countries, ensuring our customers have access to fast, secure, and stable cellular connections while overseas. ✈️

And the best part? There are no sneaky fees! Roam like a local for as little as 70c/day. 🥹

As always, we want to share the love with the OzBargain community; you guys and gals have played an essential role in the growth of our small Aussie startup, which is why you'll always have exclusive access to our sales before anyone else. ❤️

I'd also like to introduce Anna to everyone, Anna will be monitoring the comments below and helping anyone with any enquiries. 👋🏻👇🏻

So what are you waiting for?! Let's get into it;

✅ Our SIMs activate as soon as you land, offer great value for money, and include fast and friendly true-blue customer service.

🚨 Hurry, our SIMs go like hotcakes.

🙏 Thanks for supporting our growing Oz startup!

👍 Happy bargain hunting! Click our products below 👇

The Deal Deets

25% off STOREWIDE
5 days only! Offer ends Friday, September 8th, at 11:59 PM (AEDT)
Discount automatically applied at checkout.
While stock lasts.

📶 All SIMs and eSIMs include 5G & 4G speeds (within coverage)
🔥 = Hot sellers
⏰ All SIMs can be purchased now and activated at a later date

eSIMs
(Delivered instantly by email 🚀)
Click here to learn more about eSIMs

🇪🇺 Europe & UK 🇬🇧

Product Data Calls & Text Discounted Price (AUD)
Physical SIMs
EU & UK 30 Days (71 Countries) 10GB Unlimited calls & texts (EU & UK Only) $23.25
EU & UK 30 Days (71 Countries)🔥 12GB Unlimited calls & texts (EU & UK Only) $26.25
EU & UK 28 Days (45 Countries) 19GB Unlimited calls & texts (EU & UK Only) $37.50
EU & UK 28 Days (40 Countries) 37GB Data-Only (EU & UK Only) $59.25
UK Unlimited 30 Days UNLIMITED Unlimited calls & texts (UK Only) $51.75
UK 30 Days 50GB Unlimited calls & texts (UK Only) $37.50
UK 30 Days 25GB Unlimited calls & texts (UK Only) $29.25
eSIMs
Europe & UK 30 Day Travel eSIM (41 Countries) 10GB Data-Only $37.50
Europe & UK 15 Day Travel eSIM (50 Countries)🔥 15GB Unlimited calls & texts (EU & UK Only) $45.00
Europe & UK 30 Day Travel eSIM (50 Countries)🔥 30GB Unlimited calls & texts (EU & UK Only) $56.25

You can check out our entire Europe collection here: Europe SIM card

🇺🇸 USA, Canada, Mexico and South America

Product Data Calls & Text Discounted Price (AUD)
Physical SIMs
USA 30 Days (Ultra/T-mobile) 6GB Unlimited calls & text (Oz Included) $36.75
USA 30 Days (Ultra/T-mobile) 15GB Unlimited calls & text (Oz Included) $42.00
USA Unlimited 30 Days (Ultra/T-mobile)🔥 UNLIMITED Unlimited calls & text (Oz Included) $63.75
USA Unlimited 30 Days (T-mobile)🔥 UNLIMITED Unlimited calls & text (USA Only) $54.00
USA, Canada, Mexico Unlimited 30 Days (AT&T) UNLIMITED Unlimited calls & texts (US, CA & Mex Only) $63.75
USA, Canada, Mexico 30 Days (AT&T) 15GB Unlimited calls & texts (US, CA & Mex Only) $48.75
South America 30 Days 12GB Data-Only $27.00
eSIMs
USA 30 Day UNLIMITED Travel eSIM🔥 UNLIMITED Unlimited calls & text (USA Only) $56.25

🇳🇿 New Zealand & Fiji

Product Data Calls & Text Discounted Price (AUD)
Physical SIMs
New Zealand Unlimited 30 Days🔥 UNLIMITED Unlimited calls & text (Oz included) $63.75
New Zealand 30 Days) 10GB 200 mins calls & text (Oz included) $36.75
New Zealand 30 Days 3GB 200 mins calls & text (Oz included) $21.75
Fiji 15 Days 6GB Data-Only $41.25
eSIMs
New Zealand 30 Day Travel eSIM 3GB Unlimited calls & texts (AU/NZ only) $21.75
New Zealand 30 Day Travel eSIM🔥 10GB Unlimited calls & texts (AU/NZ only) $36.75

🍜 Asia

Product Data Calls & Text Discounted Price (AUD)
Physical SIMs
Japan 30 Days🔥 10GB Data-Only $33.75
Japan 12 Days 6GB Data-Only $26.25
South East Asia 30 Days (12 countries)🔥 10GB Data-Only $33.75
South East Asia 12 Days (12 countries) 6GB Data-Only $26.25
Indonesia 30 Days 10GB Data-Only $33.75
Indonesia 12 Days 6GB Data-Only $26.25
Thailand 30 Days🔥 15GB Data-Only $21.75
Asia 15 Days (20 Countries) 6GB Data-Only $41.25
eSIMs
South East Asia 30 Day Travel eSIM (12 Countries incl Japan)🔥 10GB Data-Only $33.75
South East Asia 12 Day Travel eSIM (12 Countries incl Japan) 6GB Data-Only $26.25
Japan 30 Day Travel eSIM🔥 10GB Data-Only $33.75
Japan 12 Day Travel eSIM 6GB Data-Only $26.25
Thailand 30 Day Travel eSIM 15GB Data-Only $21.75
Hong Kong 30 Day Travel eSIM 20GB Data-Only $22.50
Hong Kong 90 Day Travel eSIM 25GB Data-Only $26.25

✈️ Rest of the World 🌍

Product Data Calls & Text Discounted Price (AUD)
🐪 Middle East
Middle East 15 Days 6GB Data-Only $41.25
🌏 Global
Explorer 365 Days (71 Countries)🔥 12GB Data-Only $63.75
Tourist 15 Days (120 Countries) 6GB Data-Only $41.25

eSIM compatible devices

All models from the iPhone XS, XR onward, including the iPhone SE 2 (2020).
From the Samsung Galaxy S20, S20+ and S20 Ultra onwards.
From the Samsung Galaxy Fold, Fold 2 and onwards.
From the Samsung Galaxy Note 20 and onwards.
From the Samsung Galaxy Z Flip and onwards.
Huawei P40, P40 Pro (does not include P40 Pro+) and Mate 40 Pro
Google Pixel 3, 3a, 4 and onwards
Motorola Razr 2019
Oppo Find X3 Pro, Reno 5 A, Reno6 Pro 5G
You can view a full list of eSIM-compatible devices here.

Shipping

All orders will be shipped from Sydney via Australia Post.

We ship orders Monday to Friday and offer same-day dispatch before 3 PM AEST.

🚚 Standard Tracked Shipping (free) ⏱ 4-7 business days
🚚 Express Tracked Shipping ⏱ 1-2 Business days
🚀 eSIMs delivered instantly by email (free)

Money Back Guarantee

We offer a 100% Money Back Guarantee with all products.

If you have a technical issue we can’t resolve or cancel your trip due to new lockdowns.

We will refund you in full. ✅

Questions?

If you have any questions, please leave a comment here on OzBargain, email us at [email protected] or live chat with us on our website.

Again, a big thank you to everyone! 💛

Cheers!

Aidan & the SimsDirect team

P.S If you see value in this deal then please consider leaving an upvote! 🥳

Referral Links

Referral: random (51)

Referee gets $5 off. Referrer gets $5 cash.

Mobile eSIM Mobile Broadband Plan Prepaid Mobile Plan Travel SIM Card

Related Stores

SimsDirect
SimsDirect

closed Comments

  • Tinky Winky on 04/09/2023 - 15:44

    Would you happen to ship to Singapore? Interested in the EU sim for our trip in a few weeks but we're already overseas.
    Already using Aussie sim as my esim :(

    • Store RepSimsDirect @ SimsDirect on 04/09/2023 - 15:55
      +1

      Hey @Tinky Winky

      We don't ship to Singapore unfortunately! Even though you've got your Aussie eSIM in, just in case it might come in handy, I'll pop the links to our EU eSIMs here 😊

      -Anna

  • Johan92912 on 04/09/2023 - 15:59

    Does SIMdirect provide any way to track the remaining balance of data in the sims?

    • Store RepSimsDirect @ SimsDirect on 04/09/2023 - 16:07

      Hey @Johan92912 👋

      Each of the SIMs will have their own process to check the data balance depending on what network its with. It's listed out step by step in all of our SIM guides though so it's super simple to do 😊

      -Anna

      • Johan92912 on 04/09/2023 - 16:08

        Hi Anna, thanks for your comment - I know it might be an obvious question, but can the Tourist SIM Card for
        120 Countries be activated in Australia?

        • Store RepSimsDirect @ SimsDirect on 04/09/2023 - 16:30

          No worries! And yep, this one can be activated in Australia (can be activated in any of the countries on the 'Where does it Work' list)

  • nerdinary on 04/09/2023 - 16:05
    +2

    Prices aren't competitive - you can find much better deals on esimdb.com if you're after an esim.

    • Ade99 on 05/09/2023 - 12:25

      Just spot checked a few and the suggested site is more expensive than for these sales prices.

      • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 12:48

        Ah good to know @Ade99 - thanks for info!! 🤙

        -Anna

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 12:47

      Hey @nerdinary

      Yep, depending on where you're off to on your travels, it's always good to have a look around and see what's out there! 😊
      -Anna

  • dammitjay on 04/09/2023 - 18:43

    Sorry if it's been asked before, but can you load up two eSIMs on one phone (eg keep my Aussie one and load one for Europe)? Or is it best to do one physical and one eSIM? Phone is Pixel 7 Pro.

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 08:12
      +1

      Hey @dammitjay

      I've done a bit of investigation 🧐
      Seems the Pixel 7 Pro does allow two eSIMS so you're in luck! Just a heads up though, it's not possible to have both eSIMs active at the same time.

      Hope that helps!

      -Anna

  • lonewolf on 04/09/2023 - 20:08
    +1

    If I buy it now (e-sim) , can i use it tomorrow?

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 08:09

      Hey @lonewolf

      Yep, you absolutely can!
      Most of our eSIMs have a super simple QR scan setup so will be ready to go once you land

      Save travels & happy adventures ✈️❤️

      -Anna

      • lonewolf on 05/09/2023 - 08:14

        Hi Anna, How long does it take to arrive, it said immediately but Its been about 20 minutes so far with nothing.

        • lonewolf on 05/09/2023 - 09:27

          Hi, Apparently i ordered a standard sim and not e-sim, I have sent through a request to cancel that order and have ordered a e-sim now.

          • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 10:10

            @lonewolf: Wonderful @lonewolf - I'll follow up with the team to make sure it's sorted

  • Moo Deng on 04/09/2023 - 23:02
    +1

    Been waiting for this deal, just in time! Thank you!

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 08:06

      Hey @JHoliday

      Amazing! Glad to hear it was perfect timing 😊

      Thanks for the love!❤️

      -Anna

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 08:07

      Hey @hatchy

      Hmm that doesn't sound right at all! Can you shoot your order number through to our live chat or email us at [email protected] and the team will sort this one out for you!

      -Anna

  • pgcs on 05/09/2023 - 07:56

    Have used the physical SIMs from here a few times, the only problem I have with them is no SMS - which means I can't use Grab as they will only send SMS to local numbers. Otherwise, connections for data have been fine (Philippines, Thailand, Malaysia, Singapore).

    Grab is the Asian version of Uber.

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 09:23

      Hey @pgcs

      All of our Asian SIMs are data only, yes - we have had customers report they've had great success using virtual numbers to access things like Grab though which can be super useful - just something to keep in mind! 😊

      -Anna

      • 1bargain on 05/09/2023 - 11:03

        How do you use/get virtual numbers as I want to use Grab?

  • Piyopiyo on 05/09/2023 - 08:12

    Do you have esim for Thailand that is 5G?

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 10:09

      Hey @Piyopiyo

      All of our eSIMs for Thailand are currently operating on 4G 😊 We use the DTAC & China Unicom networks and have had some pretty good feedback about connectivity & speeds from our customers!

      -Anna

  • Thriftster on 05/09/2023 - 09:11

    I used this for two different countries and they were China Telecom (Hong Kong?) SIMs with international roaming. Although the performance was fine, it created complications on my phone as various aspects of operation ran as if I were in Hong Kong. When trying to buy things on websites the prices were forced to HKD. And I couldn't sign up for various local apps as it was a Hong Kong phone number. Please be aware of this if you are expecting a seamless experience. Wouldn't use again based on this.

    • howdydood on 05/09/2023 - 11:41
      +1

      User installs a Hong Hong sim with a Hong Kong phone number, and complains that the phone thinks he's in Hong Hong- lol. Use a VPN in future connected to the country you want to be in

      • Thriftster on 07/09/2023 - 14:25

        Well No actually. I requested sims for countries other than Hong Kong. Its a hongkong sim card provided with the country you asked for written on the card in black marker.

    • 1bargain on 06/09/2023 - 14:30

      Which country did you go to?

      • Thriftster on 07/09/2023 - 14:26

        Not hong kong on either occasion lol.

        • 1bargain on 07/09/2023 - 17:18

          I read it’s a Chinese company so they will sms in Chinese for set up. Did you find it ok? It’s Hong Kong based because they don’t allow eSIM in China?

  • lonewolf on 05/09/2023 - 09:19

    I am pretty sure i clicked on e-sim but apparently i ordered the normal sim, how do i cancel and order the e-sim?

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 10:06

      Hey @lonewolf

      If you jump onto our live chat & give the team your order number they'll be able to help you out 😊

      -Anna

      • lonewolf on 05/09/2023 - 10:41

        I did that an hour and a half ago, I havent heard back yet.

        • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 11:11

          The team are just super busy right now with all the emails coming through from the sale 😊 Feel free to shoot me your order number via DM here as well and I'll make sure it gets actioned

  • Cindy629au on 05/09/2023 - 10:09

    Hi, I m going to Europe/UK/HK this Dec. Is the Europe 10GB plan including international calls/texts made in Europe/UK? Can I forward my local Aussie nbr to this Europe sim?

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 11:16

      Hey @Cindy629au

      Yup, it sure does! A couple of things to keep in mind though - you'll only be able to make calls & texts to UK landlines & mobiles whilst in the UK and
      calls & texts to European numbers in any of the other European countries in the coverage map.
      It does not come with calls or texts when you're outside of Europe or the UK. It'll be data-only!

      You won't be able to forward your local number, but you will get a brand new number with the SIM 😊

      -Anna

  • goldenstarkboy on 05/09/2023 - 11:01

    hello Team, I just purchased this and realized this one doesnt cover Switzerland. Can someone pls confirm if this is right? thanks

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 11:12

      Hey @goldenstarkboy

      Which SIM is it?

      • goldenstarkboy on 05/09/2023 - 11:14

        it's 19gb 28 days 45 countries. Can I just cancel and re order the 12gb and 71 countries instead? Thanks

        • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 11:18

          Ah I see - yes unfortunately with this one it does not cover Switzerland. If you shoot your order number over to the team via our live chat they'll be able to get you sorted. Feel free to drop me a DM here as well and I'll follow it up 😊

  • Pidim on 05/09/2023 - 11:30

    Can I activate in Australia, prior to leaving, or do I need to land in the country first?
    I tried so far, but it says "activating" (spinning wheel.. iPhone 13)
    The website implies it will be "ready when you are" which is why I thought that.

    • howdydood on 05/09/2023 - 11:45

      If you're travelling to say USA, how can you connect to a USA network here in Australia? It will work when you connect to the network in the country when you arrive

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 12:33

      Hey @Pidim

      That's right - for most SIMs you'll need to be in one of the countries listed in the coverage map in order for it to connect and activate. Which SIM are you using?

      -Anna

  • trainingwheelz on 05/09/2023 - 12:11

    Price chart is wrong for NZ 30 days unlimited. Chart says $59.25 but website says $63.75.
    The other 2 NZ SIM prices are correct.

    • trainingwheelz on 05/09/2023 - 15:58
      +1

      Almost 4 hours since I made this inquiry with their chat team and no reply, yet they replied to other comments that are far newer. The level of customer service concerns me.

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 21:01

      Hey @trainingwheelz

      Good catch! The price was indeed not set correctly - thanks heaps for flagging 😊 We've fixed it up now & it should match the website price.

      Let me know if there is anything else we can do to help!

      -Anna

  • sares on 05/09/2023 - 14:08

    Is there an activation deadline for the Japan e-sim? Usually it has a limit of 45 days after receiving the email with the QR on it. Can you please confirm?

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 14:29

      Hey @sares!

      Nope, no deadline for the activation on these eSIMs 😊

      -Anna

  • Spicket on 05/09/2023 - 14:24

    Had problems with the esim in Italy. Few emails back and forth and a manual switch of network and it’s working.

    Great customer service/ support.

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 14:54

      Hey @hatchy

      Amazing to hear & thanks for the love! ❤️

      Have an awesome time in Italy!! 🇮🇹🍝

      -Anna

  • dotminette on 05/09/2023 - 17:44

    With all due respect the Europe + UK sim was pretty rubbish for me in November last year throughout most of continental Europe (since it was really just a UK sim). Worked like a charm in Iceland though for some reason!

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 22:52

      Hey @dotminette

      Oh no! Sorry to hear you ran into some issues with the SIM. Was it just coverage or something else? The EU/UK SIMs connect to local networks across the countries in the coverage map and it usually isn't a problem so would be keen to find out more.

      Glad to hear you success in Iceland though!!

      -Anna

  • Cohey on 05/09/2023 - 21:01

    Just got 2 eSims for our europe trip leaving next Friday. Perfect timing!

    • Store RepSimsDirect @ SimsDirect on 05/09/2023 - 22:53

      Hey @Cohey

      Love to hear it!

      Have an amazing adventure! ❤️

      -Anna

  • John Stone on 06/09/2023 - 00:24

    Hi there,

    Sorry if this question or a similar one has been asked.

    I'm looking at buying the South East Asia SIM Card 10GB | Data-Only | 30 Days eSim, but I am not intending to travel until 2024. I can't find an activation by date on your website. I assume that there isn't one, and this eSim will work in 2024 if purchased now?

    • Store RepSimsDirect @ SimsDirect on 06/09/2023 - 09:42

      Hey @John Stone

      Nope, this eSIM does not have an expiry date or an activation deadline so if you grab it now it will be ready when you are ✈️😊
      -Anna

      • first in line on 06/09/2023 - 15:31

        Hi I bought this eSIM card and will be travelling in December. So do I need to do anything else or is the esim ready to go once I land in SE Asia?

        • John Stone on 06/09/2023 - 18:55

          From my experience, you need to activate it here in Australia, or you can activate it when you land. If you choose to activate it when you land, you just need an internet connection. Airport wifi/Starbucks wifi is fine, but it just depends on what is available.

  • 1bargain on 06/09/2023 - 09:23

    If I buy today, when do you think I will receive? I’m in Melbourne.

    • Store RepSimsDirect @ SimsDirect on 06/09/2023 - 09:44

      Hey @1bargain

      Australia Post shipping times are :

      Standard Shipping (free): 4-7 business days
      Express Shipping ($7.99): 1-2 business days

      So if you're leaving soon, I'd grab the Express Post just to be on the safe side 😊

      -Anna

      • 1bargain on 06/09/2023 - 09:58

        Thanks

        • Store RepSimsDirect @ SimsDirect on 06/09/2023 - 10:09

          no worries!!! 🙏

  • lonewolf on 06/09/2023 - 11:04

    I activated the E-sim last night, The internet / data wasnt working till i did the APN fix / setting manually (3gnet). But I noticed the speeds are really crap, and its always only connecting at LTE . I did a speed test and it says China Unicom as the e-sim / provider, And the network they use for roaming is Dtac in Thailand . But the speeds i was getting was like 20Mbps down and 5 Mbps Up, When i get a local DTAC sim or the other providers Sims, I get much better speeds than that.

    • John Stone on 06/09/2023 - 18:57

      It is one of the downsides of these sims as they are roaming sims. China Unicom is the provider, but they roam to whatever the specific local carrier is. Therefore, yes there will be some speed loss. 20Mbps should be ok for most uses though?

  • SumTingRon on 06/09/2023 - 22:37

    Hi there southeast asia 13 countries 10gb 30days sim sold out… when you will have them in stock again? Thx

    • Store RepSimsDirect @ SimsDirect on 07/09/2023 - 11:50

      Hey there @SumTingRon

      These ones should be in stock now : SE Asia 10GB 😊

      -Anna

    • Store RepSimsDirect @ SimsDirect on 07/09/2023 - 14:53

      Hey @Raiyu298

      Good catch! It is actually 12 countries - we've updated the website now 😊

      -Anna

  • djboonie on 07/09/2023 - 15:31

    Bought 2 of these for our trip to Vietnam.

    One worked seamlessly the other not working at all which is frustrating. Support has been difficult and slow.

    Can't get it to work on my Google 6 and support articles haven't helped.

    • Store RepSimsDirect @ SimsDirect on 07/09/2023 - 15:55

      Hey @djboonie

      Glad to hear you've had success with one of the SIMs - do you want to shoot through your order number by DM and I'll check out what's happening? Our Support team are a little under the pump right now due to the sale but they'll definitely get back to you shortly 🙏

      -Anna

      • djboonie on 07/09/2023 - 16:17

        OzBargain won't let me as I am overseas…

        Lol

  • JavaJoe on 07/09/2023 - 15:45

    Hi, looking at South East Asia sim card.

    I have a dual sim phone. Is it ok to insert the sim card in my phone before I leave Australia? Will it automatically activate when I land in Singapore?

    I'm going to Singapore/Bali

    • Store RepSimsDirect @ SimsDirect on 08/09/2023 - 20:53

      Hey @JavaJoe

      We always recommend you pop it into your phone when you land - just to avoid any activation issues. Once you land in Singapore, you turn on data roaming & restart your phone. Easy Peasy 😎

      -Anna

  • tangcla on 08/09/2023 - 19:17

    Is the Hong Kong sim out of stock? 404 error.

    • Store RepSimsDirect @ SimsDirect on 08/09/2023 - 20:57

      Hey @tangcla

      At the moment, yes

      But you can check out these ones - they all work in Hong Kong! 🇭🇰

      -Anna

  • GLO on 08/09/2023 - 23:54

    @SimsDirect Thanks for the deal!

    Tried stacking the multi sim code as I bought 6x but no dice..

    • Store RepSimsDirect @ SimsDirect on 18/09/2023 - 17:07

      Hey there @GLO - that's no good! Can you shoot through your order number and we'll get it sorted out for you 🤙

      -Anna

  • wuddie on 09/09/2023 - 06:02

    Hi @SimsDirect, any recommendations for my upcoming trip to HK and China for 24 days? Thanks.

  • Shunto on 09/09/2023 - 14:02

    Has this run out of stock for Europe? Followed the link for the 12GB and it's showing as $35

    • Moo Deng on 09/09/2023 - 14:24

      Finished yesterday

      • Shunto on 09/09/2023 - 14:39

        Damn, wish it popped up in the regular deals section.

        O well, thanks for letting me know

  • Lady Grey Tea on 09/09/2023 - 14:25

    Same - I thought the deal expired today, but the prices seem to have gone back to full price?

    • Moo Deng on 09/09/2023 - 17:17

      I think when the deal was entered the rep put the wrong date on the deal expiry (today’s date) which is a bit unfortunate.

      • Lady Grey Tea on 09/09/2023 - 20:15

        Yeah, I saved the date and forgot about it, then got the reminder today….one day too late :(
        Oh well! Fingers crossed for another sale before I go!

  • ilikedeals on 17/09/2023 - 02:01

    Sim-tember deal is already over?
    Two more weeks to go this month!! 😅

    Any idea when the next sale will be on?
    I’ve got a trip coming up!!

  • CBHunter on 18/09/2023 - 12:53

    Just a heads up. Bought my eSim a month ago then flying out today so tried to set it up and it says invalid code! Watch out on this. The stress of it not working when you need it to is bad when you want it all smooth sailing. No one responds on the “live” chat and email is a generic email response

    @SimsDirect

    • GLO on 18/09/2023 - 13:07

      I hope thats not my experience.

      Bought 6x e-sims for a friday night departure.

      Watching the replies here

    • Store RepSimsDirect @ SimsDirect on 18/09/2023 - 17:05

      Hey @CBHunter

      Totally get that it can be stressful when you just need things to work! Fortunately, that particular 'invalid code' error message will pop up because you have to land in one of the countries covered by the eSIM before activation, not because of anything wrong with the eSIM 😊

      I can see that Chlark in our support team has reached out to you as well so hope we've got you covered but just shoot a reply back if you need any more help! Have a safe flight! ✈️

      -Anna

      • CBHunter on 19/09/2023 - 16:45

        Hey @SimsDirect, am now in Denmark and tried it here and still giving me error messages. No one replies on email nor live chat. Have also scanned using QR code and still have issues saying unable to activate and contact provider. Have done all the instructions and my phone is Iphone 14 that allows esim. So both qr code scanning nor manual adding isn’t working! Have asked for a new QR code/instruction but you seem not to want to send it out. Am wondering why?!?

        • CBHunter on 19/09/2023 - 17:40

          Omg, they said they’ll send a new QR code but they sent the exact same QR code back. Pls sort out correctly @SimsDirect? We’ve already established that the current one isn’t working and you sent the exact same thing

          • Store RepSimsDirect @ SimsDirect on 19/09/2023 - 19:04

            @CBHunter: Hey @CBHunter!

            I can see that you've been sent a brand new eSIM 😊

            Hopefully you're all good to go now but if you do need any further help, please make sure to let the support team know as they're there to help!

            -Anna

          • CBHunter on 19/09/2023 - 21:49

            @CBHunter: Just circling back here. After a few to and fro, finally got a new QR code and working. Thanks @SimsDirect!

            For the others though, i think messaging here when you have issues seem to have faster feedback from the sims direct team than emails or live chats.

            • Store RepSimsDirect @ SimsDirect on 20/09/2023 - 08:17

              @CBHunter: Hey @CBHunter

              Glad to hear it's all been sorted! These messages aren't monitored round the clock but our support team are available between 8am-midnight M-S so your best bet is to always reach out to the guys to lend a hand.

              Hope you have an amazing trip!

              -Anna

  • smartblaa on 19/09/2023 - 12:17

    Hi. I need support for a problem with a recent Sim purchase. I can't find a support number and website live chat isn't responsive.

    I've just DMd you @SimsDirect. Please help if you can.

    • Store RepSimsDirect @ SimsDirect on 19/09/2023 - 12:27

      Hey there @smartblaa!

      No problems at all, I can see you've sent through a live chat to the team a little earlier today and they are on it as we speak 😊 You can expect to see something come through in the next 10-15!

      -Anna

      • CBHunter on 19/09/2023 - 16:46

        @SimsDirect there has been no reply on the livechat nor email and it’s been over 10-15 mins then the chat says it’s gonna close in 20+ minutes.

        • Store RepSimsDirect @ SimsDirect on 19/09/2023 - 17:19

          Hey @CBHunter - I can see your email is being actioned by the team now. We're around until midnight or so, so please respond to the support chat if need be - they'll be there to help! 😊

          -Anna

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