Using MS Authenticator and Google Authenticator on Older Devices

Can I get your advice on this one.

I work with a lot of let's just say "less tech savvy" clients in my day job however with the Optus, Latitude and Medibank hacks and multi factor identification the new norm, all clients are now required to have either minimum android 8 or iOS 14 on a mobile device so they can access okta verify or Google authenticator to log into online services. I was just wondering if you knew of a workaround for older devices. I'm aware you can use authenticators via desktop or laptop.

Comments

  • +5

    Aegis on Android needs 5.0 and up. Much better than Google Authenticator.

    • Raivo is similar for iOS, not open source (sadly) but is a lot more user friendly and easier to switch devices (unlikely Google Auth, which is a massive nightmare to migrate away from).

  • I would move them all off Google Authenticator. Google doesn't have a built-in cloud backup. If their phone is lost, stolen or broken they can get locked out of accounts if they don't setup a recovery method such as one-time offline account recovery codes. You can only transfer the accounts in Google Authenticator between multiple working devices.

    • -1

      I always thought 2FA shouldn’t be in the cloud??

      • That is what Google says. Microsoft, Bitwarden, Authy and so on all give you the option of a cloud backup. If you are going to use Google Authenticator you want it on at least two devices and check your account recovery methods are up to date.

  • +2

    Get them on to Authy, runs on devices and PCs with shared codes across them all so you always have access to it somewhere!

    • Another vote for Authy

  • +2

    omg do NOT use google authen. full stop. see above

  • I just tested Authy with no issues but our company's documentation all makes reference to Google Authenticator and Okta Verify but at least we know it works.

    • +4

      They both work the same, take a 2FA token to generate a time-dependent 6-digit code. Anywhere Google Authenticator is accepted, Authy also works (same for 1Password and Bitwarden)

    • I hope there is a account recovery section in the doc. You don't want clients to get locked out of their accounts because of Google Authenticator.

  • unlikely to work on older devices, but you can save and use MFA on passwords managers like 1Password and Bitwarden (not free version)

    • And KeepassXC and iCloud Keychain, both free.

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