Got an email explaining normal $500 trade-in bonus is now $800 with customer coupon code. Code looks unique so probably targeted.
Already got my S23 for a good price using Harvey Norman deal, so I don't need another one!
Samsung Galaxy S23 Ultra: Bonus $800 Trade-in, $250 Voucher for Tablet, Watch, Buds, Accessories & $124 Samsung Care+ @ Samsung
1430
zacjanes on 15/03/2023 - 18:24 samsung.com (9391 clicks)
Last edited 16/03/2023 - 13:00 by 3 other users
Last edited 16/03/2023 - 13:00 by 3 other users
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Just waiting for the trade in codes to start working again
It works, I just bought one two hours ago.
Do we need to send in trade in device?
still not working for me :(
Anyone got the code not use? Can I have it please?
Anyone else getting an error when entering their IMEI in trade up app?
What’s the price on invoice…? Can someone share the invoice plz….???
ThanksLooks like this isn't as straightforward as other Samsung deals in the past used to be. Might wait a little bit longer until they get their shite together and the bonuses line up perfectly.
Does anyone know if this trade up through Asurion would show up on my credit File? Asking because their app asks for the Drivers Licence photo before creating the Trade ID.
Anyone have the error message when trying to sign in?
Doesnt looks like 50% care is working yet. Only the instant $250 off?Have a Find X2 Pro for trade in with a small crack on the back cover. If I don't declare any cracks I get $135 value, if I do I only get $1, even though it's barely noticeable and not on the front screen. Not sure how they deal with such minor defects.
anyone willing to share their $800 code will be really grateful
I'm getting a trade ID format not recognised error. Anybody else has this issue?
Same here . Asked online agent. They saying they are resolving th issue and dont know when that might work.
Thanks mate!
Still have error on trade ID it can only used on mobile error :(
Just got an email saying they're aware it's an issue…
Okay. I sent trade up an email about the issues but haven heard back. Must be hammered!!
Cant imagine such a big company like Samsung stuff up this.
@ozzyoi: The Trade Up isn't managed by Samsung. It's managed by a sh!tty little company called Asurion
I am having the same issue, have tried 3 different trade-in ids but no luck so far.
Be careful doing that. I've done the same and just found my bank account has pending charges that look like $1 each time, then there is a $50 pending and I've not ordered the phone yet cause the e-voucher hasn't been working. Now the trade-in ids are stuffed again
Thanks for the heads up, the terms and conditions say if you don't use a trade-in id to buy a phone it will automatically expire and any funds taken will be refunded. They only charge when an actual purchase of a phone happens.
8gb or 12gb, wanted the red colour only available in 8gb or 1tb model.
12 gb
Does spam mail = junk mail?
I cannot find spam file in my GmailHave you clicked the "more" button? Mine is normally hidden but clicking on more reveals chats, spam, trash etc
my trade-in ID is not working
Don't expect much from Asurion, the trade up company. I purchased an S23 Ultra on the presale. Was offered $120 for my Note 10+ which was in immaculate condition. A couple of weeks later, Asurion contacted me to say that the condition of the phone was not acceptable. Sent photos showing the the screen had detached. I was stunned as it didn't even look like my phone. Advised they were returning my Note 10+ and received it two days later. They were keeping the $120 security deposit. Guess what, my phone is still in perfect condition, not matching the photos they showed in their rejection. Be prepared if you trade in.
So you don't get security deposit back if you don't send the phone?
Correct. If they don't want your phone? They just reject the trade in and keep the deposit.
What if we don't send the phone at all. My Note9 trade value is just $60 and in reasonable condition, not sure if they reject it later.
I am happy to keep it as a backup phone and let go my $60 deposit. But will it effect my trade-in bonus of $800?@hothot: From previous deals, Asurion charged back the value of the phone (i.e. $60 for you) plus a $60 admin charge. They don't reclaim the trade in bonus.
Everyones trade in ID still not working and saying can only be used on mobile devices?
Still not working for me. Added mobile in cart but complains trade in works only on mobile.
Thanks - nice bullet dodge there.
anyone try instore? or this is online only
Both. But looks like the 800 bonus is only online
Would love to trade in my note 20 ultra that has developed gluegate for the 23 ultra (I wonder if that too will suffer from gluegate?). Hopefully some more codes will be posted in the megathread.
Not a bad deal for new release, just need to try find a code now.
Please be aware, samsung online has massive shipping backlogs…. has anyone with a recent order received theirs ?
Anyone managed to get their trade ID working yet?
No , Error :This Trade ID can only be used for Mobile. Trade IDs must be used on products in the same product category. Please exit and select an associated product.
Love all the people begging for codes despite the fact mods have said no begging in this thread, in caps and bold.
Wish the $800 applied to education store
I really love the fact that Asurion deem my note 20 ultra worth $1 due to the gluegate problem, despite the fact that is a KNOWN manufacturing fault, and Samsung never addressed it. As far as I know, the screen replacement is free UNDER WARRANTY but when you hit the warranty period end, good luck getting a the screen replaced without paying for it on a $2000 phone :( this is such scummy behaviour from them all round.
Ordered 256G model with $800 tradein plus 10% loyalty plus $50 newsletter plus galaxy watch 4 40mm(free).
All in all good deal
May I know how much in total? Thanks!
$ 983
Trade in phone value was $1, also 25 cashrewards
Gst around 89 , will be claiming that as well
How'd you get the $50 newsletter to stack? Are you sure it worked?
Yes , if you are logged into account ,then newsletter should be from same email account otherwise it will not work
How did you manage to successfully key in your trade-in code? I'm still struggling doing that at the moment :(
Had escalted in both chat and also sent anemail to below [email protected]
With my trade id , then tried after an hour or so and it worked
thank you for your immediate reply and I gonna try that too!! You're the best!
Same, tradeup code not working
Where does the 10% loyalty come from? Thanks
thanks
Just email them asking for the 10% loyalty code or how exactly did you get it?
@shanlee: Just mention you are looking to trade in your so and so device and looking for any loyalty discount code , mention your phone number they might call you
Did you put the codes in a particular order to get them to stack? I'm wondering about holding off my order until the website issues get sorted😅
what phone did you trade in?
Finally got the trade in code to work after trying with a bunch of different browsers, eventually one of them worked… But am now receiving a different error code when going through the check out process… I give up!
Which browser worked?
Firefox on android worked, although was still a bit temperamental… I'm not sure if it was the browser or just trying over and over that did the trick…
Thanks. Will try it .
Thanks. Worked like a breeze.ordered s23 ultra and a33 with the bonus 250$ for my mom . So a win wiin
Does samsung block the trade-in $, when you enter the credit/debit card details during the trade-in process?
Nope I literally just had an error message when clicking on the checkout button, but I did receive an email saying the security deposit for the trade in has been deducted, so I think that part of the process actually worked in the end…
Yeh same with me. Says applied but doesnt go any lower
I think we need to get a 10% off loyalty code. It will work with S23 Ultra according to some above members and the price will go down to $983 for the bundle.
Yeh sorry. I got the 10% off but doesnt drop the price any lower
@turk182: That's sad. I just sent them an email, hopefully, the code will arrive soon and fingers crossed it will work hahaha
@iforumos: i sent an email 1h back n got a call from the loyalty team. they kept on repeating that 10% code doesnt work with other codes. so not sure. waiting for the email n will try to stack the codes.
When I contacted support about the trade-in ID not working, they said it should be fixed Tuesday.
"This has been a known issue and has already been reported. It is expected to fixed on Tuesday. Our team is already working on it."
When my 10% off code is not working, they said this: Thank you for reaching out. This is a known issue and our website developers are fixing it. You may try it tomorrow and please let me know to assist you. The trade in code has worked for me and 10% off code worked for them. Are they telling the truth? I think they don't know what's going on
My trade in code just started working but the 10% loyalty code doesn't work anymore. And I just got charged the security charge for the trade in despite not even going through the checkout process. Fantastic. 10/10 Samsung.
Edit: Got charged multiple security charges from all the attempts trying to get the trade in code working. Love it.
Far out… I just checked my bank and is the same!!!
From memory they should all come off after 5 days
How much is the security charge?
Your trade in value
I am new to this, so please can anyone guide me? I have just downloaded Trade-up app, and it's showing $1 value for my phone. But I cannot find Trade-in ID.
https://imgur.com/a/XKBlu7eWhere do I find the ID?
And once I get the ID, do I purchase from the app or go to the link posted above (https://www.samsung.com/au/smartphones/galaxy-s23-ultra/buy/)?
Then I will need the Code (haven't got one yet) and enter on that page?
Sorry for asking all these newbie questions.
hit "proceed online" and follow the remaining steps and the code will appear
Thanks. Will follow the steps for the ID. So once I get the ID, I guess I will have to use the above posted link for purchasing, right?
Codes posted on Megathread are gone so fast. Appreciate if anyone has extra code, please PM me.
Does the 10% loyalty voucher stack with the trade in? Tried it and there's error code
It doesn't work with or without trade-in (at least in my case). The guy I talked to suggested trying on Monday.
What is a trade in value of a brand new condition s21 ultra 512gb ?
Thx
does the 10% coupon work for anyone? mines says " The code you entered did not affect your order. Please note, codes may only be valid for certain items or in certain conditions."
"Good Day! Apparently we're having system update on the website that's why the voucher didn't affect the order". The response i got from the loyalty team
Worked briefly for me today but didn't get my order in time. Watch them revoke it/not let it stack with the additional $300 bonus.
Oh.
10%code doesnt work on s23 :(