Credit to the OP from the unpublished post
There’s also the:
If terminating the plan immediately, your Samsung Galaxy S23 essentially costs (($69 x 24)/2) + $69 (prorated) = $828-$897
got billed $897 :( ported out 5min from leaving shouldn't I only pay for the 1 day not whole month?
Definitely call up and argue you shouldn't be charged the extra $69.
The calculation is 69x24 months = 828.
no luck with online chat might have to call they even ask why I cancel lol even says in T&Cs have to pay since cancelling mobile plan which is $69 so have to pay first month.
@Kingaz: Look at the itemised charges on your bill. For the additional $69, it will have been charged for x period, say for example, Feb 10 - Mar 10.
Chat to them again, say you cannot be charged for that as the service was disconnected on the same day you activated it (give them the dates the $69 was charged for and the date you disconnected). That's what I did and had no push back whatsoever.
@BW296: They waived it for me phew $1400 all up. I had to have a go at them saying I left within 10minutes lmao. I'll look for those details next year :) thank you.
@farque
Any chance this deal, or similar, can still be accessed? (Melb, VIC).
I'm out of contract (with Optus) and looking to get a S23+512 and all Optus will offer me is "go see our website".
Thanks.
It has been available since this promotion ended, with half the storage until 20 March. As with the pre-order deal, the S23+ isn't listed but should be available.
See the bottom of this page: https://www.harveynorman.com.au/optus-byo
Thanks!
How long after cancelling the contract did Optus issue a bill for the ETC? It's been 3 weeks and still nothing on my wife's account!
you might get lucky and not even be charged an ETC
here's hoping!
🤔
I still hate u :P Optus discrimination lmao
Took about a month for me on a similar deal - that included about 2 weeks of hoping I'd grabbed 2 phones for free
To share an update, I received the ETC bill from Optus one month after I signed up for the plan. They did include an additional $69 to the $828 for the plan, but spoke with them online to remove it (cancelled on the first day).
Unfortunately, I've had push-back from Online Chat insisting on the $69 charge ($828 Termination Fee + $69 Plan Fee - Total $897 Bill), even though I ported out within the first 2 hours on same day - Anyone else manage to overcome this? What did you say to the rep?
i called them up and they had no trouble removing that extra $69
Does the Early Termination Charge need to be paid in one lump sum or does Optus break it into 'three monthly instalment' amounts - like when you upgrade contracts early with a few months' payments remaining on your old handset?
Does the termination fee count as an invoice for the device? Just thinking how it works from an accounting/deduction perspective
Don't think so, the $828 fee is the standard Early Termination Charge for this Optus $69 24 month contract. The Harvey Norman receipt pertains to the device.
Does the Early Termination Charge need to be paid in one lump sum or does Optus break it into 'three monthly instalment' amounts - like when you upgrade contracts early with a few months' payments remaining on your old handset?
One lump sum.
![[Pre Order] Galaxy S23 256GB $0, Plus/ Ultra 512GB $299/ $599 on Optus 80GB/M $69/M Plan for 24M (New/Port-in) @ HN, Domayne, JM](https://files.ozbargain.com.au/n/34/754534.jpg?h=20d7afd7)
anyone else not charged yet bill still says $0