They take 30% of revenue from small businesses, and they also charge a delivery fee to customers. They pay the workers shit. They advertise rubbish like 'deliveroo plus' and 'uber pass', where you pay a subscription for 'free delivery'. Then they add a 'service fee'.
Stop using these and enriching tools like Elon Musk (insert any tech billionaire twit).
Bro, we still have aerial copper cables out the front. Don’t need any more issues with my FTTN. Thank you for the suggestion though.
I mean even scooters are still illegal in public space in most states.
For drones to legally drop food at someone's private property, let's give it another 10 years.
Drone delivery is already happening in some parts of the country. Just roll it out everywhere I say.
Will get so many cars off the streets too, the more stuff delivered by drone the better.
I think you’ve been downvoted for spitting the truth.
I don’t see white people riding these scooters, they’re all brown/yellow people.
I don’t see white people riding these scooters, they’re all brown/yellow people.
Do you even understand the reality that most immigrants migrate for a better life and have to to start from the bottom to achieve it…
You can’t help but see it through a prism of race when it’s just a immigrant - non immigrant variation.
In Singapore/Malaysia - you see the same ‘brown’ looking drivers doing the most menial jobs.
In India - You now have immigrants from Africa and Nepal coming in and doing such jobs.
It’s a pattern that
Most of these ‘kids’ that work as delivery drivers are young, have very basic to none employable skills, speak very little English.
This is their best shot to get their foot in the door and then move on from there..
And it works, if it didn’t there wouldn’t be soo many doing it..
Lol “a better life”. Some people work as surgeons in their own country and come here and work as Uber drivers.
We sell the dream that migrants they can “move here for a better life” but the actuality is that they come here and work in menial jobs for minimum wage for the white man.
Some people work as surgeons in their own country and come here and work as Uber drivers
And did do even think about why that happens or you just put stuff out on the internet, waiting for someone to educate yo ?
Those ‘surgeons’ (the 0.1% minority that you felt compelled to cite) need to first pass through industry regulated assessments to be qualified to work here…
Meanwhile, rather than sitting at home they want to get out and make some money. Uber drivers are currently making a killing,
What is wrong with that ??
They chose to do it (coz it’s easy) and not compelled by anyone.
We sell the dream that migrants they can “move here for a better life
but the actuality is that they come here and work in menial jobs for minimum wage for the white man.
Mate, you are the real racist here. Wow.
You actually know nothing on this subject
Immigrants aren’t stupid, we all come here knowing the jobs we will have to do to earn a living and how to move up from there. We know the bloody ‘reality’ before we come here, coz we have friends/families that are already here who tell us everything. Australian government at no point invited any of us to move here
Secondly, Australian immigration checks and verifies liquid funds and assets of every person that migrates here. They make sure that everyone has enough money to cover their lifestyle expenses. They are made to buy private health care before hand to make sure that they are covered on that front too…
Also, 99.99% of immigrants fill out their SOP’s stating clearly that they are only moving here to get a higher/better education and they have enough money saved up to just be able to focus on that and they will move back to their own countries upon graduation.
Most of them don’t write the truth, the government can’t possibly discern that.
How do I know all of this ?
I came here when I was 18 and I did the same…. And I know thousands of others who did it too.
Stop patronising us, we signed up for everything here.
No wonder you can’t see the reality.
Okay, so I (the immigrant) can’t see it but you who talks about surgeons working as ‘Uber drivers’, does ?
Ohh Lord. 🤦🏻♂️
Imagine telling a whole community of non-victims that they are actually victims of the ‘white man’.
Just because you did it, it means every other migrant automatically can.
Don’t worry about me…
This country is built on immigrants who had it much much harder than I ever did/ever will.
The Wogs/European that literally built our cities…
The 100’s of thousands of Asians that too came here with literally nothing but debts from back home.
Everyone went through it and that’s what makes this country soo great
You have a brainwashed Socialist like utopian worldview where you expect everyone to have a easy life without any real struggles.
And if it’s such a scam, why do you think there are millions more still trying to come here..
Are they stupid like me too ??
I bet you expect them all to easily find a place to live too,
I don’t expect anything from anyone, I have just worked hard enough and been out there in the real world long enough to know how it works.
People make their own choices and despite the bad choices, literally anyone can make a decent living in this country.
Anyone….
even though there are stories of plenty of people already living here struggling to find housing.
Let me just unpack this drivel real quick..
When was the last time you saw a homeless Indian here ?????
Or any first generation immigrant ??
But I can show you thousands of
“don’t see white people riding these scooters” that are completely homeless and fully reliant on the state because they’d rather do that than ride ‘these scooters’
Those ‘surgeons’ (the 0.1% minority that you felt compelled to cite) need to first pass through industry regulated assessments to be qualified to work here…
Obviously that is the case, but the fact is that even when some people pass their assessments, they still don't get jobs they are qualified for because they don't have experience in Australia. You seem to believe that all immigrants who pass an assessment automatically get a job in their field, yet you act like I'm the one who thinks people live easy lives without any struggle…. I don't think you've ever worked in a real workplace, you must think everything in this country is a well oiled machine. That, just because this country is better than the one you came from, that there are absolute zero issues with how organisations and governments run… All immigrants that pass their assessments automagically get jobs in their field.
You have a brainwashed Socialist like utopian worldview where you expect everyone to have a easy life without any real struggles.
Quite the opposite in fact. I think it makes no sense for someone who is highly qualified, to leave their home country and then to have to start at the bottom again in Australia especially under the guise of "SKILLED MIGRATION". I'm not saying immigrants should be given houses and citizenship automatically, but hey jump to extremes why don't you. Everything to you is just black and white isn't it? There's no such thing as a distribution or spectrum in your world.
And if it’s such a scam, why do you think there are millions more still trying to come here..
Are they stupid like me too ??
Um, because they see the West as being some sort of haven that is way better (e.g. cleaner) than their own country? Not sure where you pulled the "stupid" card from, I never called you or any immigrants "stupid" lmao. Where exactly did I call immigrants stupid, considering I've acknowledged that some of them are actually highly qualified?
I don’t expect anything from anyone, I have just worked hard enough and been out there in the real world long enough to know how it works.
Lol this reply doesn't even address my point at all. Way to randomly toot your own horn though lol. I seriously doubt you've been out in the "real world" either. You expect all skilled migrants to automatically get a job in their qualified field after they pass an assessment lmao. I don't think you've realised how quickly the world changes as well.
When was the last time you saw a homeless Indian here ?????
Or any first generation immigrant ??
Let me get this straight, you go on about me being a racist, yet here you are, saying "tHeRe aRe No HoMeLesS InDiAnS" as if that makes [Indian] immigrants somehow superior to white homeless people (which you were insinuating in your last sentence)? You know where the homeless Indians are? INDIA! LMAO. You yourself even acknowledged immigrants need to have a certain amount of money to sustain their living expenses to be accepted into the country, obviously there's a good reason why you don't see many homeless immigrants here — you explained it yourself LOL. Using that as a point of argument is complete nonsense LMAO! You clearly don't understand how the real world works. Let me explain:
Do you understand now? But hey, not that race matters…..
that are completely homeless and fully reliant on the state because they’d rather do that than ride ‘these scooters’
Ah yes, blame the homeless for not working hard enough and leeching on society. They were clearly just too lazy in life and that's why they're homeless lmao.
The government seriously needs to assess how rude and callous people are before they let them immigrate here. This country seriously needs less soulless people with a complete lack of empathy. If I had to choose between letting in a nice, sympathetic civil engineer and a rude, obnoxious civil engineer, and they both had same/similar work experience, I would choose the former any day of the week. Lucky for you this process doesn't exist. Imagine being an immigrant continuously rebutting someone who thinks that it's unfair for immigrants to have to "start at the bottom" especially when they are well qualified in their home country lol. Is that why you played the "stupid" card?
@Ghost47: Hi, firstly thanks for getting back to me and I appreciate the effort you put into that response.. clearly you are quite passionate on this subject.
even when some people pass their assessments, they still don't get jobs they are qualified for because they don't have experience in Australia.
https://www.nationalskillscommission.gov.au/topics/skills-pr…
You can see for yourself, there’s a gross shortage of surgeons and all sorts of engineers in our country.
Btw the article that you shared, highlights the story of an experienced doctor from Iraq that hasn’t been able to find a job in her preferred profession at any ‘hospital’ because she lacks local experience.
Okay,
Maybe she is an exception ? Coz I know soo many that have been able to make that transition successfully…
Also, I can’t possibly probe her case because there’s isn’t much information about her in that article. As there can be a multitude of factors behind her being unable to gain employment.
Do you know someone around you thats going through a similar experience?
You seem to believe that all immigrants who pass an assessment automatically get a job in their field,
No, never said that…
It only makes them eligible to apply and after that, ‘its the best person for the job’
As it should be for all medical professions especially…
Listen, there’s nurses that are pretty much being imported here from third world countries on quickly drawn work visas as there’s a every serious shortage of’em.
My point is, there is no discrimination happening in the medical industry, if that’s what you are trying to allude to.
That, just because this country is better than the one you came from, that there are absolute zero issues with how organisations and governments run
Not only is this country better than where I am from, it’s probably the best country out there… so let’s make that clear while we are on this subject.
Also, Now you are putting words in my mouth with that ‘zero issue’ nonsense.
You made this a racial issue in a comment up top and all my arguments since have been centred around that subject..
I have consistently made the point that this is a migrant vs non migrant issue rather than something that’s got to do with the colour of our skins. That was our actual argument.
Secondly, I know we are not perfect. I have a lot of grudges against our current regime. But I am not seeking for some utopian perfection like you are… I can understand that abnormalities and imbalances exist, as they will always.
But it’s important to balance your arguments with the parallel good that’s cancelling out the bad.
My bigger point - there is no systematic problem that’s holding equally or more deserving candidates back,
I think it makes no sense for someone who is highly qualified, to leave their home country and then to have to start at the bottom again in Australia
Again, the conversation was about delivery drivers…
How many Uber eats drivers do you think hold doctor/engineer degrees ?
You are using a 0.1% minority to qualify your entire argument. Exceptions exist and will always, you can never eradicate them.
The majority majority of these drivers are relatively very young, unskilled and speak very little English. I own a catering business, have worked in restaurants, have friends/acquaintances that driver Uber etc and so I deal with drivers all the time, i am telling you what the majority looks like…
A lot if them like working Uber eats over working in a warehouse, servo etc as they don’t have a boss hovering over them and they always have flexibility in when they want to work.
Also, as I told you earlier delivery drivers working in and around the city make very good money ($300 on an average everyday) and all that without having to pay any GST.
Now in lieu of writing a crazy long comment that no one will want to read anymore, I’ll have to stop here.
@Gervais fanboy: Funny when these racist lefties see a food delivery driver all they see is the race they are.
When normal people look at them you know what we see? Our delivery driver.
lefties see a food delivery driver all they see is the race they are.
And we can see it too and internally feel dehumanised for it… We hate it.
And that is why I chose to reply to these two individuals, I don’t usually like telling people over here about who I am and I all that.
All we want it is for people to talk to us like they to talk to their each other/ their friends etc.
No one likes to be patronised, especially not from these deluded white knights.
And no one put a gun to their head to work as such. Do you think they will be better off in their home countries? A delivery driver makes an equivalent of 50 cents per delivery and that includes fuel costs so they do delivery on puny 100cc bikes that deliver good fuel mileage in 40 degree heat and pollution.
OP like guys are attacking everything and complaining about everything, if it makes money it makes sense… OP let me tell you a secret to avoid all of these shits - go to North Korea, they will be your paradise.. please just sell up and go..
Probably because overweight morons keep happily overpaying for slow and cold food deliveries !
You upset a few ppl by calling them out as overweight morons.
If it was all as rubbish as your opinion of it believes it to be, it would be dead.
Reconsider your opinion, maybe you are wrong about it.
Also, you say food delivery services but then include Elon into the thread for literally no reason…..
Because they are convenient and many people are happy to pay for the convenience. I rarely use them as i would rather get out of the house and pick up. Have used them when we had covid earlier this year and when there is a good promotion with Amex or similar.
I was in the office at Barangaroo in Sydney the other day walking back in from lunch and just in front of me was a Uber Eats (or similar) delivery driver handing someone a bag from Oportos. Not something i would consider doing unless maybe some unusual circumstance.
Because they actually increased the customer base of a massive number of dine-in restaurants and bars.
They are no longer limited to how many people can fit inside the premises.
They can no sell meals to single people who would typically to go out alone and also families at home who don't want to get ready to go out. They also work as a form of cheap advertising. People see them on uber and think about going in.
I don't have a car. I will continue to use delivery services.
Same here. For people who don’t have a significant need for a car, using carshare delivery services from time to time can be much more cost effective than owning, registering, insuring, running and maintaining a car.
I found delivery services like DoorDash are super convenient for when I’ve just gotten home from work and school pick up.
“Oh crap I forgot to get bread.” - doordash it
“Ugh, I don’t want this leftover pasta for dinner.” - DoorDash something else.
It’s easy and convenient, I don’t have to go out while I’m tired, I don’t have to drag my kids out.
Yes I might be paying a premium for the service but it makes my life easier.
Convenience.
I live in the CBD and there's 3 Maccas within a 5 min walk to me.
I still see Maccas being delivered to my residents in my buidling.
It's also coz if there's multiple deliveries around the same location there's a timer on Uber Eats for free delivery.
Some people get annoyed when i say this and others thank me as they had no clue till i stated it on the comments. So from my experience and thats ozbargain users, people not on ozbargain would be even less informed in the fact that the menu prices are a lot higher than in store prices. A lot of people actually think you pay extra via the delivery fee and now service fee but they dont realise the menu prices are inflated massively as well.
In the early days my restaurants had UberEats at the same price as our website or phone orders. Over the years we have slowly increased our prices to take the edge off the fees. Every time I increase the price on UberEats I say to myself "Surely people won't pay these prices for food that will sit in a car for 20-45 min while the driver deliveries 1-5 other orders on the way"
Every single time we just get busier.
Right now prices on UberEats are 42% higher than our ordering from us directly! 42%!
$100 phone order x 1.42 = $142 UberEats price -> Minus UberEats 30% fee nets us $99.4
Yep I do the same, But I work it by +43.34%
People pay it.
Yep. We decided Uber can have the rounding since at those prices it is MUCH better than having to use our own drivers.
this isnt murica, they get a decent wage
because lazy arses
Because stupid people are lazy and will bend over and take it up the wallet.
Lets put it this way, if people are willing to sign up to subscriptions in order to get movies and music streamed to them so that they don't need to manage the storage and of their own catalogue (whether physical, or files), they'll be willing to use convenient food delivery services that cost an arm and a leg.
Next thing you know, they'll charge us for getting mail delivered to our front door.
I stopped when they wanted 24 for a med qp meal delivered. No thanks! But there is still a lot of people (for the time being) with disposal income, Its quick and easy when it works out and we/they pay for the convenience.
With the exorbitant amount they charge, I always felt Uber Eats etc was the realm of rich people, young business elites and loaded middle aged folks.
Not to mention they rip off the small businesses they service.
So in essence people that often use delivery services are basically money filled assholes.
It's been helpful when i'm drunk, or too tired to make dinner and it is late. Or the drive is a bit too much. I've moved away from uber eats/menu log / deliveroo in the past 12m and while I still am able to afford takeaways once a week, I certainly notice the difference in price. e.g. $45-$50 direct vs $65-$70 food delivery service
I have only ever used Menulog with $3 delivery fee as the restaurant was actually over 15km away.
What are you on about paying their workers crap? How much more do you need to do an unskilled job?
What makes it an unskilled job? This isn't a job for 14 year olds
The companies aren't making money either. They are just burning investor money.
The investor loses money.
The delivery company loses money.
The worker loses money.
The restaurant loses money.
They exist while investors have money to burn.
Who does make money along the way? Someone must be making money somewhere along the line for it to exist.
It just operates until the investor money disappears.
Saudis and softbank's vision fund are very generous!
The entire idea is eventually, with enough marketshare, they can stop giving away freebies and promos and then the company will make money.
In reality there are too many companies doing this and nothing really special about them.
If all those people are losing money, where is it going?
If I spend a dollar, someone else receives a dollar, that dollar doesn't just disappear - it goes to the person that receives it. If the outgoings of the companies is higher than their incomings, then they are paying someone somewhere who is seeing that money.
@Domingo: Investors are losing their capital.
Restaurants are going broke.
People are receiving less than their expenses basically.
@xsacha: Revenue is being split into more hands than ever before….almost seems like an unfeasible business model. I agree
But I reckon they are in it for the long term as pick up’s have been dropping off and more people are getting their food delivered. I think it’s a matter of time before these companies take an even greater advantage of this growing consumer dependency and then jack up their prices.
Uber (Rideshare) did the same exact thing… They initially made some losses, took enough market share away from taxis, caused a cultural shift and eventually increased their prices.
Uber (Rideshare) did the same exact thing… They initially made some losses, took enough market share away from taxis, caused a cultural shift and eventually increased their prices.
They sure did. I waited a few minutes for an Uber the other night, gave up after a couple cancelled as soon as accepting the job and ended up taking a taxi for basically the same price as Uber had quoted me.
Didi is still cheaper and has constant promos, but less drivers so can sometimes mean more waiting.
@Domingo: Can 100% resonate with everything you said there, I have arrived to the same conclusions myself.
Also, what adds to the Uber experience being soo bad is the fact that most drivers are disgruntled and hence in turn, get crafty with the riders.
@Gervais fanboy: And now Menulog is having trouble:
https://www.smh.com.au/technology/difficult-decision-menulog…
I think @domingo is seeing it as zero-sum where in fact it is negative sum.
As an extreme example, if I pay you $300 to drive from Melbourne to Sydney and back and do absolutely nothing else: you technically made money, but below the minimum wage and less than you would have at McDonalds.
If anything, petrol stations and companies that sell oil made some money out of all the extra deliveries. Otherwise, inefficiencies and overpriced food means everyone loses.
@xsacha: So the suppliers of the restaurants are cleaning up then? Or are the restaurants physically burning cash to cook food?
Who does make money along the way? Someone must be making money somewhere along the line for it to exist.
Primarily:
The individuals that convince the investors to give them money and run the company.
A small percentage of the investors who know when to cash out.
Similar reason why platforms like afterpay, zip pay continue to exist.
It's funny reading comments who are for some reason angry at OP pointing out how dumb the entire business is.
You are too lazy to make your food, get your groceries or even drive to get your own food to the point where you would actively pay $15 or more over the original price. And these people pretend to care about saving money by browsing this website. LOL.
Time is money.
It might be worth paying an extra 10-15% if it could save you 30 minutes, where you can make more money in those 30 minutes.
Delivery companies actually make a lot less profit than you think…
That's a very lower-middle class attitude, have to realize that time is money
If you're making $60 an hour and it'll take you 30 minutes to drive to the store, wait for your food, pick it up and drive home, then aren't you better off just working for an extra 20 minutes and having someone else do that for you?
Even if you're salaried, that 30 minutes could be spent upskilling or resting
Why not do both? Just pick up food on the way home in your Rolls Royce..
I mean at that point you may as well just hire a private chef..
@Jolakot: Well realistically, those 30minutes in a car could be a cpd or some personal development podcast that can be played. So you're attending to self improvement and saving money on delivery at the same time.
@ankor: Those 'personal development podcasts' clearly aren't working as intended if a delivery fee isn't a trivial amount
@Jolakot: I like how you can judge people based off of two sentences they've said. Well done champ.
Back to the castle and away from the 'lower middle class' folk. You've sullied yourself enough already. Might need to get the slaves to pour you a bath.
@ankor: Thank you, I've been working on improving my times for the Judgemental Olympics, as I'll be competing in the Mental Gymnastics category
And what utter nonsense, they're not slaves, they're just unpaid interns learning valuable bath-filling skills
When I go shopping half the groceries end up going bad in the fridge. Turns out executive disfunction and ADHD make it hard to cook every night. Instead I cook when I have motivation and supplement it with uber eats when I dont. Its not the cheapest, but its pretty even with buying a fridge full of food that I then toss out in a weeks time.
We need Amazon to get into the food delivery business.
Free food delivery if you have Prime!
Minimum spend $39 lol
Not with prime
Went to KFC last night to pick up takeout. Constant flow of delivery drivers coming in to deliver orders. Doesn't look to slow down any time soon. Always people with more money than sense.
I use about once a month - use cases include:
-Simply being too tired at the end of a work day to drive the extra kms but wanting X food. (and not wanting to eat at the restaurant)
-Not wanting to change out of PJs on the weekend
-The place not having their own online menu/ordering/delivery platform and cbf calling
Sometimes my time is worth the extra charges to me - just like other delivery services.
I will call local places where I've picked up one of those flyer menus
I've only used one of these services out of desperation once, and I waited two hours for my food.
Restaurants have to up the prices way too high, the drivers earn shit, the wait is too long. And the amount of ubereats ordered food that gets wasted because it never gets collected is truly obscene. My local burger joint has posted photos of bags and bags food sitting there at the end of the night.
As a person with a car, I am totally happy to order food over the phone and collect it myself, guaranteeing it doesn't spend time getting cold waiting for a driver and the restaurant gets all the money.
If people are willing to pay a 30-40% extra just to have someone deliver a box of uncooked supermarket items then why would delivery services be at risk for sending you already cooked food?
LoL you think Elon is a 'tool' ??
He's added way more value to the world than you ever will, man some people on this forum…LoL.
I don't own a car so I use food delivery a few times per week. I'm not lazy/bad with money/overweight either. Everyone has different circumstances and needs, it's amusing to see how many people can't understand such a basic thing.
I know right, everyone here shouting that lazy people are keeping the services going without realising that some people's value propositions are different than theirs. Uberpass is less than $10 a month, and the service fees are 10%, which means whatever I get delivered (at an admittedly inflated price from the restaurant side) costs about $4-6 more than if I went and picked it up myself. To me that's worth it, and for others its not.
1) If it's so bad for small business, why do they participate?
2) No-skill job. SOMEONE has to get paid "like shit".
3) You seem to have an issue with companies having revenue.
4) ??
Thanks for the advice that no one wanted or asked for.
Simple answer: because people use them as there are no VIABLE alternatives when it comes to getting delivered food
You list all these reasons why they shouldn't exist, yet if I want my food delivered, my rationale is that's the cost of getting my food delivered and I'm willing to pay that extra cost. I've seen other reasons given such as why don't you just order the food and then pick it up yourself, its much cheaper, yadda yadda yadda. Because that would then defeat the purpose of me wanting to get the food delivered to my door. People want convenience and are happy to pay for it. Convenience is me not having to go get dressed, get in a car, drive down to whatever restaurant serves food I like, fight for parking, pickup the food and then come home to eat it.
If you don't understand that, then you don't understand how business works.
Sorry ive never had food delivered i suppose if you've got excess money you can choose to do that there must be alot of people around with heaps of money or different priorities.
There are times we dont feel like cooking a proper healthy meal in my house so we have some other options in the freezer or pantry for those times yes they are not as tempting but its cheaper than buying takeaway.
A lot of people out there also dont think ahead with their meal plans.
Its the same with work i make and bring my own lunch each day yet there are a few who buy coffee in the morning, food and a drink for morning break then they buy lunch yet complain about how expensive things are now.
I still wonder why customers orders a can of coke from us…. Just a can.!
Could be just to test stolen credit card info…
Some platforms offer free delivery.
Edit: deliveroo has $30 min order
So then there's no incentive for large orders. Everyone loses money due to inefficiency.
I've done this before when they let you add something to a delivery for no extra fee, means they won't assign the driver any other deliveries on the way to you, almost like paying for priority delivery
Possible that they have a delivery going from the same restaurant to a house near you and they can piggyback on the original order. I think Uber Eats does this.
I'm cheap and have plenty of choices within 5 minutes so I'll pick up when we can't be bothered cooking.
Did try it once when there was some cashback offer on my credit card that made it worthwhile and it was terrible. Waited over 2 hours for food from one of the said choices 5 minutes away, was enough for us to say never again.
Dead? They're expanding!
Need milk? Delivered.
Bread? Delivered.
People can work an extra hour each day and earn $30-$200, which easily covers the cost ($20-$30) of using these apps.
Why waste time and money shopping, cooking, cleaning when you can earn far more working?
Business 101….because they are profitable
Yes good strategy just make profit. Brilliant.
Most businesses are around to make profit and are still around because they make profit. Businesses that don't make profit (unless they are non-profit organisations) don't exist for long. Whether businesses make profit ethically is another question and who defines what is ethical?
Op asked why there are still around…it's because they make a profit.
Then op stated why they thought they were unethical, which is a whole different discussion.
So what does everyone spend a year on delivery services? Is $10,000ish much for a family? Asking for a friend….
Less than $100
only when it's absolutely necessary and also if item + delivery is less than buying rrp from local retail -_-
For most F&B businesses they should aim for a target of 80% margins but after expenses and labour most businesses have netprofits around 10 to 15% so yes 30% fees are expensive. However it could mean:
-New markets/Service Areas beyond their suburb
-No need for marketing/branding especially true for small, unknown, new venues.
-No need for additional payroll, delivery drivers, investment into an app/ordering system
-Allow the business to get more sales, potentially better cashflow and buy more inventory/stock potentially at a bulk discount
-Discount only applies on purchased orders so you know you've only gave up 30% on a purchase.
-Some businesses run TV ads, news paper ads, radio ads which can't even track conversions just for "awareness"
At the end of the day no one is forcing the businesses to be on delivery apps and no one is forcing consumers to pay for convenience.
But lets look at the fees everyone complains about
A gourmet Pizza delivered near me was around $24 plus $3.99 delivery fee plus 2.19 service free
So the fee was around $6.18 or a 25.75% increase in the cost of my meal.
However if I wanted to drive to my local pizza shop I need to consider:
-Fuel
-Parking
-Traffic
-My time
-Time taken to order
-Time taken to wait for them to cook & process my meal
-Time taken to drive back home
All of which would significantly cost me more than $6.18
Even if I allocate 30mins for this task (conservative here)….. As long as I earn more than $12.36 ph lol delivery makes more sense.
Exactly this, not a single person complaining about delivery services here would pick up my order and drop it off at my door for $10, yet they'd pick up their own order to save $10
At the very least you should value your own personal time at minimum wage
They will go out of business when we have the ability to teleport shit to each other. Till then people will always be lazy. A lot more people have gotten hooked on to these platforms during lockdowns and are still addicted to the convenience.
cuz we keep buying 10% off cards here and then having to use them.
I get DoorDash twice a day
The only time I get food delivered is if i'm over the limit to drive. Otherwise I will go and pick up my food, every time. Cheaper, less waiting and can take advantage of special pick up only offers and rewards schemes.
It’s a godsend, we order on it nearly everyday. Way cheaper than the old days of sending out the intern that takes a taxi ride around town.
Where there's lazy people there is plenty of money to make, simple as that.
there are people out there who have mobility issues that these services would be a boon to them.
in the past it was just pre-packaged meal plans, now you can order takeaway your younger neighbours talked about but you don't want to impose on them to buy for you… you can do it yourself via an app.
i like how the general public just love to wave away these conveniences as optional but in reality they make a lot of difference to another person's quality of life.
if it doesn't work for you, don't use it. advocating it away, just because you don't find it useful, while ignorant about how it will impact others is disgusting.
edit: and don't pretend those answers cannot be found a couple of quick google away, it's 2022.
Bring on the drone delivery, why can't we have this yet!