This was posted 2 years 4 months 15 days ago, and might be an out-dated deal.

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$20 off Your First Superloop nbn Bill and $16 off Per Month for 6 Months @ Superloop

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$20 off Your First Superloop nbn Bill and $16 off Per Month for 6 Months @ Superloop
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Cashback
Outsider on 03/08/2022 - 09:45 superloop.com (2478 clicks)
Last edited 11/08/2022 - 08:12 by 3 other users
CONNECTNOW22AC

Got this in the email when I was half assedly signing up to different NBN plans (as we all do every 6 months).
Terms and conditions https://www.superloop.com/documents/legal/SuperloopHomeBroad…

I went with the 50/20 option and the following came up in the "Your Contract" section:
"In addition, this promotion - CONNECTNOW22AC - includes $20 once-off credit, $16 off per month for 6 months."

So yeah, it stacks with this deal.

So it's $33.95 the first month, then $53.95 for the following 5 months. According to my cost summary.
Pretty sure the code is universal as it doesn't seem to be a mix of randomly generated gibberish. Sorry if it is targeted, I don't know how to flag this post as targeted.

Edit: Hmm dang, seems like it's targeted?
For reference what I did was:

  1. Go to their website: https://www.superloop.com/

  2. "Check Address" > View NBN Plans

  3. Select NBN Home Standard (50/20) > Signup Now

  4. Enter details, "Choose plan"

  5. Close browser.

  6. Receive email.
    Didn't take it seriously at first, but it does say on the email that the code comes with a 48 hour expiry.
    So only do this when you plan to actually sign up in the next 48 hours.

Referral Links

Referral: random (1316)

Referrer gets 10% off for 6 months.

Internet Broadband nbn

Related Stores

Superloop
Superloop

closed Comments

    • deeeno on 03/08/2022 - 10:09

      Dislike the lack of pro-rata, need to actually plan some moves!

    • kehuehue on 03/08/2022 - 12:42

      also it HAS to be by calling, email or chat dont count.

      • Jimothy Wongingtons on 03/08/2022 - 13:00

        calling

        talking to a person over the phone???

        • profuse sweating *
        • kehuehue on 03/08/2022 - 13:04

          can be annoying when you gotta wait in the queue, sometimes chat is easier

  • Retarded Lunatic on 03/08/2022 - 10:07
    -8

    Superloop are terrible with endless problems. I was with them for 3 months and it was painful. Never again. Im with aussie broadband now and i wouldnt look back

    • AnotherRat on 03/08/2022 - 10:17
      +5

      I've been with Superloop in two different addresses and in both instances, they have been awesome

      • Retarded Lunatic on 03/08/2022 - 10:22

        explain awesome.. please because ive had them at NSW The gables and NSW Parramatta and both locations were so terrible it wasnt worth the pain.

    • j4ck on 03/08/2022 - 10:28
      +1

      I've been with Superloop (FTTP) for over a year now with no issues. What problems did you experience? And what's your connection type?

      • Retarded Lunatic on 04/08/2022 - 08:44

        Connection type was FTTP and also HFC - problems were always down and speeds were rubbish - then the added stress of service which was non existant.

    • SolidlyIrresponsible on 03/08/2022 - 10:38
      +1

      Connected to SL for over 2 years now. Pretty good overall. The only ISP that pro-actively sent me SMS about service disruptions in my area. YMMV.

    • Hahuh on 15/08/2022 - 19:57

      On fttp. Had more problems with Aussie when I was with them tbh. They had server maintenance round the clock (every night). I believe they were transitioning to the new servers. My first NBN provider when my area went live for fttp under labor (2015?). Had them for a few years.

      Left them around 1.5 years ago. ABB > Telecube > ABB > Superloop > Origin > Superloop.

      Until recently, 3 weeks ago. I never had maintenance on Superloop for the Thornbury poi. Also, Aussies DNS always solved queries slower. They recently had some DNS problems. I would recommend Aussie if people need local support and good international links. Otherwise, it's too expensive without the running deals.

  • boretentsu on 03/08/2022 - 10:09

    I don't think the deal translates. I've inserted the coupon code and is just gives me the default offer from the previous link I. E. $68.95 / m for 100/20

    • boretentsu on 04/08/2022 - 18:17
      +1

      Confirmed that I left the page and they emailed me a reminder the next day that offered the discount.

  • kakarot123 on 03/08/2022 - 10:25

    Literally signed up 2 days ago. Far out.

  • rgr on 03/08/2022 - 10:28
    +1

    feckin hell i just churned from SL to spintel like a month ago

  • BoundedRationality on 03/08/2022 - 10:30

    From the T&Cs:

    1. Returning customers, who have previously been with Superloop and already received a six (6) month discount promotion, will not be eligible for a new promotion for a period of twelve (12) months.

    Not sure how well they enforce that.

    • rgr on 03/08/2022 - 14:48

      address check? email? contact number? damn the days of arbitraging discounts might be over soon

    • Rodo on 04/08/2022 - 14:54

      Different name and email address worked for me. This allowed me to sign up again with the current promotion on offer after being away from SL for only 6 months.

  • V001 on 03/08/2022 - 10:31
    +1

    Not able stack the code. Is there a way to do it.

  • Porkr0ll on 03/08/2022 - 10:33
    +1

    Can we stack a referral code with this?

    • noobshoes on 09/08/2022 - 12:47

      Wondering this too?

  • ryda on 03/08/2022 - 10:34

    Signed up yesterday to Superloop without this code so I’ve tried inputting that code into a new signup but it says code is invalid or expired

  • Craze on 03/08/2022 - 10:36
    +1

    Have a feeling it is targeted as I only had the one-off $20 discount when I also tested a sign-up with Superloop (didn't go through to the end).

  • furakoph on 03/08/2022 - 10:39

    why don't they still not have gigabit connections?

  • alz on 03/08/2022 - 10:39

    Thanks will sign up to this once I hit 5 months with my current exetel

    • Taro Milk Tea on 03/08/2022 - 10:42

      how's your experience with Exetel so far?

      • alz on 03/08/2022 - 10:50

        Normal, have no issues except the home security trial thing kept spamming me via SMS and had some issues logging in to some websites / games on mobile. After I disabled it have not had any issues.

        • [Deactivated] on 03/08/2022 - 13:58
          +1

          not to mention the speed boost is just a gimmick

          • [Deactivated] on 17/08/2022 - 12:41

            @[Deactivated]: How so? Genuinely curious

      • Domingo on 03/08/2022 - 10:52

        Mine has been average. Connection experience was poor and I get pretty bad latency spikes that I wasn't getting with Superloop or Telstra.

  • Alex10 on 03/08/2022 - 10:45

    If I choose a plan with Superloop that is too slow and want to go up to the next plan, is that a simple process like I heard it is with Launtel and continue with the discounted pricings?

  • becool on 03/08/2022 - 10:45

    I've just signed up for 100Mbps and only get "In addition, this promotion - CONNECTNOW22 - includes $16 off per month for 6 months."
    That's still a very good deal anway.

    • xsacha on 25/08/2022 - 04:58
      +1

      You have to close the window and they send you an email a day later with CONNECTNOW22AC.
      I just got it.

  • vrsac on 03/08/2022 - 10:47
    +7

    Ex Superloop customer here.

    Superloop have moved their support from Australia to Sri Lanka (yes, you've read that right!). How do I know this? I asked them when I called them to check if a promotion was applicable to old customers (FTTN>FTTP upgrade). They struggled to give me an answer even after 30min on hold + they didn't know that Superloop have a promotion for FTTP upgrades!
    As I refuse to support a company that outsourced/offshored their support, I've signed with Aussie Broadband for a free FTTN>FTTP upgrade + $20 off for six months. It was a pleasure to talk to an Australian from Morwell (yes, their call centre is in country Victoria). It was all sorted in a matter of minutes without being bounced between departments. I couldn't be happier knowing that the extra $10 I pay now (when compared to Superloop) goes towards supporting Australian jobs and business.

    • deals4amar on 03/08/2022 - 13:34
      +2

      So SL moved their support to SL, wow!

  • [Deactivated] on 03/08/2022 - 10:48

    On aussie right now with a home phone which we don't use just to save the number. Does supertell transfer number as well?

    • jmys01 on 03/08/2022 - 11:04
      +1

      No. Superloop don't offer VoIP. If you want to keep the number look into a third party VoIP provider like Crazytel. Having your phone with a third party provider makes switching NBN providers easier, as you don't have to worry about porting the number each time you change NBN providers.

      • 191919 on 03/08/2022 - 11:12

        +1 for porting to crazytel, dont let your isp hold you hostage over a landline

      • [Deactivated] on 03/08/2022 - 18:49

        Thanks, will swap at the end of this billing period. Currentely paying 99 bucks for 100/20.

  • lightcn on 03/08/2022 - 10:50
    +3

    Just called SL up as an existing customer and was able to change from 100/20 to 250/50 and get the new member's price (99.95) for the next 6 months.

    The number for the Retention team - 02 9138 7948

    Good luck!

    • curiousdog on 03/08/2022 - 11:05
      +1

      Similar story for me but did not manage to get as good a deal. I was already on their 250/25 for $99.95 price and just reached my 6th month (last month of discounted price).

      Started with online chat and they directed me to Retentions, giving the same number as above comment. I called up Retentions and they were able to offer me $15 off, which is a $5 per month increase from my current bill. Not the worst I guess, at least there's something for existing customers. May still churn over to ABB (been with them before as well) but so far i'm happy with Superloop on my FTTP connection.

      • lightcn on 03/08/2022 - 12:15

        I guess it's a bit of pot luck!

        I was with ABB previous to SL about 1.5 years ago. The drop outs were insane so I went over to SL. No idea what they're like now but if they end up being cheaper than SL, I may think about it!

  • impoze on 03/08/2022 - 10:51

    thanks, great deal

    Scheduled to connect at the end of my free month with ABB - https://www.ozbargain.com.au/node/716212

  • Ronan2001 on 03/08/2022 - 10:56

    Hi, do Superloop provide VOIP service? Cannot see it on the website.

    • jmys01 on 03/08/2022 - 11:08
      +1

      No they don't. I would recommend porting your phone number to a third party VoIP provider like Crazytel. This will allow you to easily switch between NBN providers without having to worry about porting your phone number each time.

  • Alex10 on 03/08/2022 - 11:07
    +1

    How long is this deal available for?
    Is it worth going with ABB for 1 month free then switching to SL for this deal ($54 50/20 unlim for 6 months)?

  • MELso on 03/08/2022 - 11:42
    +2

    This is the abandoned cart offer here: https://www.superloop.com/documents/legal/SuperloopHomeBroad…

    • Outsider on 03/08/2022 - 11:47

      That is 100% it, thank you for finding that pdf. Can I put you into the deal description?

      • MELso on 03/08/2022 - 18:32

        Go for it.

        • Outsider on 04/08/2022 - 00:08

          Cheers.

  • aedomsan on 03/08/2022 - 11:48

    These guys absolutely sucked. Outages without appearing on their outages page, which you can only see your own area anyway. Whirlpool was the only way to get any information out of this company. Couldn't cancel by website or email even though you can sign up online; had to talk to one of their operators on the phone, and just in case you haven't figured this out by now, their phone support rivals qantas for wait times. Never again.

    • Nat4an on 03/08/2022 - 12:27

      I talked to an Australian Guy straight away when I called up, sorted out my date change issue easy as, best experience I've had with a provider. That is my first and only contact with them

    • douevenozbargain on 04/08/2022 - 07:05
      +1

      Had no issues with superloop. I churn regularly and have used basically all ISPs and they've been the best

    • Hahuh on 15/08/2022 - 20:05

      Been with Superloop for a while now and this is the general consensus with superloop. There support times aren't that good. They were lad with outage reports and like this person mentioned, you could only find out by visiting whirlpool. They seemed to have picked up slack in the latter. I now get 3 emails per outage.

      Networks good. They seem to be purchasing enough cvc ( at least for my poi) and international links (very relevant for my household) are great.

    • Retarded Lunatic on 25/08/2022 - 09:21

      ^ agreed

  • Nat4an on 03/08/2022 - 12:05

    Thank you also used a random Ozbargin refferal code, not sure what it does for the other person tho
    When is it best to set the start time of the switch of providers?
    I did 2 days before, but now I think I probably just wasted 1 day

  • peterpeterpumpkin on 03/08/2022 - 12:12

    If anyone's tried this, how long did it take to get the abandoned cart email?

    • peterpeterpumpkin on 03/08/2022 - 14:21

      Didn't come in an hour

      • daemon on 03/08/2022 - 14:23
        +1

        nothing here either

        • daemon on 05/08/2022 - 11:08

          got the email after a day or so :D

  • doink on 03/08/2022 - 12:39

    Currently with superloop, but my discount is about to expire. Has anyone been able to sign up with a different name at the same address? Any issues?

    • Heybargain on 03/08/2022 - 13:11

      I’ve done 2 “new connections” with SL in the past (only just moved to exetel to take advantage of cash back and new 6 month discount). Signed up same address but different account holder and was able to get the SL discounts.

      • doink on 03/08/2022 - 13:35

        So I'd have to churn out and then back in?

    • test8888 on 03/08/2022 - 21:36

      I'm thinking the same, but will try to give this offer to online chat if they can match.

      • doink on 03/08/2022 - 22:56

        Let us know how you go!

        • test8888 on 09/08/2022 - 18:15

          online chat let me call retention team. I compared other offer from econ with $100 gift card is a little better, so signed up to transfer, may check back after 6months.

  • evasive on 03/08/2022 - 13:18
    +1

    How long does it take to get the email after following steps in OPs description?

  • deals4amar on 03/08/2022 - 13:44

    @Outsider bit confused with this statement:

    So it's $33.95 the first month, then $53.95 for the following 5 months. According to my cost summary.
    ————————-

    Did you mean $33.95 the first month, then $37.95 ($53.95 - $16) for the following 5 months?

    • peterpeterpumpkin on 03/08/2022 - 14:20

      $53.95 is already a discounted price

      • deals4amar on 03/08/2022 - 14:35

        Oh Gotcha, so this deal is additional $20 off for the first month, makes sense. The title on this deal confused me.

        • evasive on 04/08/2022 - 10:28

          Correct me if I'm wrong but I'm pretty sure all this code in OP does is provide $20 on first month - otherwise the deal is identical to the 6 month promo currently running?

          • deals4amar on 04/08/2022 - 10:43
            +1

            @evasive: Thats exactly what I was trying to clarify and the guy above confirmed it.

  • Mccheater on 03/08/2022 - 21:32

    Any recommendation on a modem/router so I can move to another ISP if I decide to move? I know differnt ISP support different type of modem/routers.

  • Shane034 on 04/08/2022 - 05:37

    Internodes running a good deal too for churners on 50 speed. About $59.99 for 6 months from memory.

  • urbancartel on 04/08/2022 - 09:21
    +1

    Followed the steps and finally received an email in the middle of the night but doesn't look like theres any deal as such

    'Hey
    Did your internet drop out before you could complete your order? We’re here to help you change that.
    You can quickly and easily return to your cart and pick up where you left off by clicking the button below.'

    • evasive on 04/08/2022 - 10:28
      +2

      Click the link and it will apply the code

  • SithVicious on 04/08/2022 - 12:31

    Thanks Op, i'll give this a go.

  • [Deactivated] on 04/08/2022 - 12:49

    I'm with superloop for 100/40 speed @ $80 a month (Normally $100). I wanted to drop my plan to 50/20 and they said the $20 discount wouldn't apply, even thou that plan was and is still available for new users. Makes no sense.

  • Spending2Much on 04/08/2022 - 17:12

    Finally spoke to a local guy today, who retrospectively applied the code, confirming, $20 off first month for $33.95.
    The $16, is for 6 months after that…. unfortunately, that price is the normal $53.95 as listed on their website. I had signed up for the 50/20 service FTTN.
    The only difference being, it's $53.95 for 6 months, after the initial month, not 5 months….well, this is what I was told over the phone, and have on an email I've received, after asking for written confirmation.

    • Outsider on 05/08/2022 - 02:24

      Nice! So you got the $20+$16 off first month, PLUS $16 off for the 6 months after that? Lucky guy.

      "Normal" price, as in the "not a new customer" price is $69.95 for 50/20.
      $53.95 is the discounted price as per this deal: https://www.ozbargain.com.au/node/711440

      • Spending2Much on 06/08/2022 - 15:59

        Yes, basically would only get me the first month $20 off….or a $20 credit, same thing.

        The next 6 months after that will be at the advertised price of $53.95 per month (50/20 data) as a new customer, new sign up etc.

        The $20 brings first month down to $33.95

        They confirmed, the $16 is already taken off the regular price, hence already paying $53.95.

        It won't double stack unfortunately.

        • Outsider on 07/08/2022 - 03:05

          You've got your stack if your first month is $33.95 mate lol

          $69.95 (original price) - $16 (first stack) - $20 (second stack) = $33.95. Congrats.

          • Craze on 14/08/2022 - 09:37

            @Outsider: I think what he's saying is the remaining 5 months will not double stack, only the first month will double stack due to $20 discount on first bill.

            • Spending2Much on 30/08/2022 - 17:01

              @Craze: Got my first bill and it's $53.95, despite being told by the guy, they would add the discount code and I'd save the $20

              • Craze on 30/08/2022 - 21:16

                @Spending2Much: Get onto CS and ask what happened there. My first bill was $33.95.

  • noobshoes on 09/08/2022 - 15:40

    Anyone managed to get this recently? They have not sent me an email!

    • polarq on 10/08/2022 - 22:43

      I got the email after 1 day, Still works

    • xsacha on 25/08/2022 - 05:02

      Worked a day later for me too

  • noobshoes on 11/08/2022 - 07:17

    Yeah I got mine eventually!

  • Cabrinha on 13/08/2022 - 10:03

    Took 48 hours for the discount to be emailed, they will send a reminder email after 24 hours first and then a link with $20

    • xsacha on 25/08/2022 - 05:03

      The reminder email already has the promo applied for me

  • Froggi on 16/08/2022 - 10:26

    Kinda OT: any suggestions for a home router, or a website that offers recommendations/review? It's been a while since I've researched router and don't know where to start.

  • Craze on 18/08/2022 - 10:33

    Will be activating service tomorrow- has anyone who signed up with the $20 discount for first month confirm has to be paid via DD only?

    • Cabrinha on 19/08/2022 - 08:19
      +1

      No can use VISA or Mastercard

  • thatasiankid on 18/08/2022 - 11:16
    +1

    For anyone looking to get this deal just follow the steps listed in the post. I received my email the day after I completed them. Note that the email that I received did not actually mention the discount.
    The subject of the email is: "Hey x, did your internet drop out? Let us fix that for you"
    Clicking the "Resume Cart" button provided in the email resulted in the targeted discount being applied.

  • [Deactivated] on 24/08/2022 - 21:00

    Is there a reason to get this over the Shopback/Econnex cashback offer of $63 (Was $99 upsized not too long ago)? The 6 month promo pricing appears to be open to all new signings.

    • xsacha on 25/08/2022 - 05:04
      +1

      I think a lot of people may not be eligible due to using it before

  • Wiadro on 27/08/2022 - 13:39

    sweet got 1000/50 for 99 a month

  • hazzad on 31/08/2022 - 15:24

    Got the email after shutting down my sign up but no code for $20 off in it. Must be very much targeted.

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