That's what I thought. Was speaking to an Optus agent, regarding not receiving conformation email. Asked if I was able to add another tablet and was told I could. Just received confirmation order via email for a second tablet, 128GB version. Was told 64GB is also available.
Samsung Galaxy Tab A8 4G $0 on Optus 30GB Choice Plus Data Plan $12.50/Month for 12 Months @ Optus » All Comments
I called them and chatted with them and was told both are out of stock. So weird
@I Smell Pennies: Did you chat via the My Optus app? My confirmation email arrived at 5:14pm with the contract.
I have been messaging with three different repes vis My Optus App for 45 mins. I had no luck with finding any new stock of either the 64GB or 128GB models…
For 64GB,The product is currently out-of-stock ,NO GOAL
You might need to try a few times in incognito mode before it shows in stock. I can still seem to check out
wondering what is the minimum charges about ? ($496.94)
@dlovep: Because the data plan is month to month, if you cancel after the first month you'll still owe 11 device payments (11x44.04+12.5 for the first month = minimum charges) iirc.
Something like that anyways.
Still works up to credit check.
Any update?
Thanks for sharing. Can anybody confirm if they have made this to work. Have a mate keen to get one
Didn't work through Firefox for 64GB, but working in chrome. No idea why…
Got an order in.
Wasn't going to, but 900upvotes, I'd be crazy not to…
Thanks chorong!
No luck on the 64Gb, but put through an order for he 128Gb at 2200.
Let's see if it gets cancelled.
looks like chrorong backdoor link still works. I have just ordered a 128gb and order went through okay.
Did you get a temporary order confirmation after ordering?
Optus has cancelled my order. Seems like it is an error and they are cancelling everyone order.
Did you receive email?
No, I have received an email and SMS that my order is in. However when I went to Optus app and track my order, the order status is cancelled.
Mine says service activation pending.
What time was the order creation date stated in the app?
That's bs, so they can pull out of their end of the contract but I can't without a penalty fee? And on top of that, my credit has now had an enquiry against it for no reason?
Could you please check your order status in your Optus app? What it says?
In the app, mine says Order Status: Submitted and Service activation: Pending.
@grababargain: oh weird mine says
Order Status: Open
Service activation: PendingI’m praying but looks like I’m not going to get it since it’s not submitted?
When I open the app I get a screen saying "No active services" and the only options I get are "Message us" or "Log out".
In the order tab (Optus App) today, the product section is empty however it was showing Samsung galaxy tab yesterday.
@grababargain: It was shown as Samsung tab yesterday however it was gone today. So the product section is empty.
Only plan section is filled, that is 30GB Optus choice plus data plan.
What time did you order and was your order number ending with A?
I did it yesterday around 5:00pm (WA time) and yes the order number is ending with A.
Ok… Looks like the party might be over.
Did mine two hours before you and mine is still ok… here’s hoping!
@imnotarobot: Hopefully there is a glitch in the system status. I am really looking forward to get my Samsung galaxy tab.
@Benzy: The worse is the call centre acknowledged the offer and allow people to make an order through chat/ call
What is the relevance of having an order number ending with 'A'?
Some people got assigned temporary order numbers…
Hi all
Update:
Just checking all the email and communications from the Optus as well as app, I found out that they have cancelled the original order number today and create the new order number. Both order number ends with A.
Optus app shows original order number (not the new one, dont know why) and therefore the status is cancelled.
To conclude, my order is still active, not cancelled ( just replaced with different order number).
You might wanna edit the original comment lol
I tried but can't edit anymore. @admin, can you help to edit my original comment?
Optus just messing with you
Ordered last night an hour or so after the deal was posted. Order status is still saying ‘submitted’ and service activation is still saying ‘pending’. Let’s see what happens.
Yep. Ordered about same time and still have exact status/service
Anyone know the difference between the two order statuses? Open vs Submitted
Mine is 'Open' but everyone here has 'Submitted'
I got given a temporary order number, put it through in the early hours of this morning. Anyone know what it means?
I have tried chatting with Optus but they haven't responded.Thanks bonezAU!
Your order has been submitted.
Your temporary order number is T616xxxxxxxxxxxxxxxx.Please note that we may still require additional information. If this is the case, an Optus customer care representative will call you within the next 48 hours, from phone number like this: (02) 8049 XXXX.For those saying that they can’t see how this can be honoured, I actually think it makes sense for Optus. They probably have a huge surplus of these tablets that they need to get rid of. Data costs them very little, they get some form of a return on their old stock which would have otherwise had to be written off and they might snag a few customers who stay with Optus long term.
I agree. I think they at least break even on this, plus they boost their subscriber count which looks good for quarterly reporting, and many will forget to cancel or overpay
Old stock? Didn't this tablet come out mid Jan?
Someone mentioned earlier there was a new one on the way.
No, this is the new one, only been out a few months.
Had a crack for shits and giggles on the online chat with Colin. No go for 64gb or 128gb. All out of stock and no idea if they will be getting any back in
[IMP] If the deal doesn't get honoured, I think we will have a right to lodge a complaint with Ombudsman.
Each complaint costs the company at least a couple of hundred in processing costs etc. I would recommend that all of us lodge an individual complaint against Optus if they don't honour the contract.
We should ask for original contract to be honoured or be reimbursed with the cancellation costs of $496.xx
If you think this is the right approach, please upvote this comment otherwise provide your opinion in the thread.
Why? What are you complaining about?
+1
Are you "that" guy?
Meh, no offence but if it works out great. If not, no harm no foul. I personally think the ‘entitled’ to the ‘deal’ view is flawed, even if it is a huge communications company.
Small business couldn’t possibly fulfil these orders- should a large one?Anyway, just my opinion. And yea, I hope it goes through.
My view entirely.
You already have a credit check on your account. Plus if it was you cancelling this contract, you'd be charged the $496.xx cancellation amount.
Doesn’t bother me. You’ll have that on your file whether you get the deal or not. If you’re worried about credit checks you shouldn’t really be applying for these types of things anyway.
Go and read this thread, people have made mistakes in their order (36 months instead of 12 months) so have cancelled the order and re-ordered without a charge.
Customer entitlement has gone nuts, seriously.
Email to Gladys 😜. She will honour this deal
https://www.optus.com.au/about/media-centre/media-releases/2…Gladys wtf?
I guess she needed a job.
This post is the definition of entitlement
This ain't it chief.
if you want to order & get it quicker do it via chat was told by the rep it goes through immediately & you should receive the tab in 3 days, if you go via app/website it goes through the backend & can take up to 10days, I went the cashrewards way which probably wont get anyway, just go through chat
Even though it's marked as oos?
not sure haven't tried since oos but worth a try
Okay, just did so, and got a NO. I asked about a backorder and got this response.
"Back order is an option when the warehouse has item in stock. The warehouse doesn't have item in stock.
Kindly wait for the item to be restocked and keep checking the website."So that's it then. I missed out. Probably better for my wallet. 😁
@lordra: That’s an odd definition. I would have thought that if the warehouse has the item in stock, then the item is in stock. Back order would be when its out of stock and the warehouse is ordering more from the supplier.
@Ebaygiftcards: Only passing on what I was told, I’m assuming as they check all your details their n then they can approve it immediately through chat.. when you order on the site it gets ordered then has to be processed, you’re signing up to a contract so has to go through some process you would think
I find that doubtful
It says free express delivery, more likely if you do thru chat the sales rep gets credit so they prefer you to do thar.Don't think the reps have the power to push the orders on a priority basis. In the end, everything goes via the backend process and all the checks need to be passed before the order is successfully processed. This is especially the case when there is hardware involved.
ordered one, thanks OP.
I logged into my account just now and found I still had the 128gb in my cart. Proceeded with the order and it went thorugh. I have just been allocated an order number ending with A. So I have 2 orders pending.
Hopefully the orders marked as "Pending" (including mine) have had a unit allocated to them in Optus' elaborate stock system!
Being a pending order probably makes it easier for them to cancel it if they need to cull some numbers. On the flipside, I am an existing customer so hopefully they can look after their loyal customer base (lol).
I had a temporary order number for 24 hours so I jumped on live chat and the bloke confirmed it all and processed the order. Now have an order number ending in A. Should receive this week! If anyone else is in this situation hit up the chat.
Strange, I got my contract, but it does not have the $44.04 device credit.
My total contract cost comes out to $496.94. Did something go wrong?
Recurring Monthly Costs
30GB Optus Choice Plus Data $25.00 1
Plan(Oct 21)
50% Discount for 12 months(Subs) $-12.50 1
Samsung Tab A8 64GB $44.04 12
Supplementary Services
Optus Sport $14.99 Per month
Optus Sport Subscription Disc $-14.99 1TOTAL minimum cost over contract term(s) $496.94
(This is the total of all recurring monthly charges multiplied by the contract term, plus one month of supplementary services, plus one off costs)
Read lower
Thank you, surprised they didn't mention it together. But at least it's in writing under its own heading.
Anyone having issues with the Optus app? Mine keeps crashing after entering the pin, was working fine up until last night.
Looks like the A8 deal has been taken down and Samsung Galaxy Tab A7 is on the website (now?) for $44.04/mth (12 mths) for device payment + $12.50/mth data plan with no credits for device payments.
Here’s what is on the website now:
Samsung Galaxy Tab A7
Grey | 32 GB$44.04per month
Interest free device payments if you remain on an eligible month-to-month Data Plan for 12 months.
Change device
sim image
Medium Optus Choice Plus Data Plan$12.50per month
Month to month plan
Plan fee reverts to $25/mth after 12 months. Data Plan price, inclusions & add-ons may change from time to time.
Change plan | RemoveTotal
$56.54 per month. Plan fee reverts to $25/mth after 12 months.Min. cost $540.98 includes device payments over 12 months and includes one month of your discounted plan fees.
A7 is worth more than A8 according to Optus logic.
A7 actually has better specs…
It's still there on the website, just need to scroll to the right a bit.
…but OOS
I got the order status as submitted and order number ends with A.
Wait game now
Oh no ..miss out this deal
aiyoyo
I have been talking to the app chat and I was informed the device is out of stock even though I placed my order on 23/04. I was also told the device bonus has been pulled out from Optus on 24/04
People need to keep in mind that the Optus staff that you chat through on the app normally have next to no idea what is happening at the best of times. I’ve been with Optus for years and you can ask 3 different staff members the same question and get 3 different answers.
What does your order status say in the app?
I only got a temporary order number
So that is probably the bigger issue there. I don’t think that rules out the people that got full order numbers.
Does it mean that people who placed orders on 24th won't be getting the device?
The device bonus will not apply according to the support rep I have been talking to..
Doesn't look good for people who only got temporary order numbers then.
A bit of an update: the rep told me they were told not to take any more orders as the device won't be available before the offer period ends on 26 May so as long you managed to get a confirmation order number, you should be right. We won't get it for 6-7 weeks
Uh really? Gotta wait that long? Smh.
I got a pdf with a contract and a service number. Hopefully they will honour this deal.
My temporary order that I placed yesterday morning is now being cancelled because of no stock. Just talked to the optus rep
Try ordering through chorong's link on previous page. My order for 128gb has just gone through and I got an order number ending with A. I dont know how to link the comment. The link goes straight to checkout.
https://www.optus.com.au/checkout/customer-choice?&pid=35591…
https://www.optus.com.au/checkout/customer-choice?&pid=35591…
The 64 isn't on stock
Only the 128mb link works.
the 64gb link works but when added to the cart is says "The product is currently out-of-stock.". the 128gb link works
Placed an order using this link which seems to have gone through, however I can see in the contract that the SIM no and IMEI no are blank. Shouldn't those fields be filled in?
Well, they have not fullfiled your order yet, hence you are not able to see yet. Probably wait for few more days.
Thanks got 128gb one
Same, 128
Well, I think so.
Thanks @jamba. I got 128gb one.
I just got the 64gb one using your link in incognito mode. Took about three tries before it showed in stock. Got a confirmation email and number ending in A straight away.
Thanks!
I placed my order on the day of the deal being posted and the chat has just told me the same thing. Doesn't seem like many will actually get this deal.
As an edit to this comment, I decided to try again with a different support person and they instead just asked me some questions about my identification and updated my driver's license info on file and processed the order and I now have a bunch of emails regarding the order, so it looks like I might actually be scoring a tablet.
Just off Optus Chat progressing my order from "Temporary" to confirmed. Took a while - about an hour - wanted to be sure of everything regarding the contract.
Bloke told me that they couldn't upgrade my existing data-sim service service to this, it needed to be processed as a new order. I will jsut cancel my existing data-sim plan when that happens - that will achieve the same financial outcome - and I *might" qualify for cashback in this case as a new order. Just means that I probably lose Amazon Prime from my SubHub service, although that was due to run out in mid-year anyway.
Let's see when this thing arrives now….I won't be buying a case until I get a shipping order though!!!
You probably won't get a shipping order confirmation for 6-7 weeks according to the rep I spoke to
That's a long wait, hopefully not longer than that as I have travel plans for July!!
I had a submitted order number ending with an "A", just had a chat with an optus rep. their response "I see that your order has successfully placed and it's under delivery process."
fingers crossed
I haven't received a confirmation email for my order yet. (New optus signup here)
Just spoke to a rep in chat, took half an hour for them to tell me my order was confirmed and would be delivered in the next 3-5 days. They even wrote me an email confirming this..
When I asked for a copy of the contract, they then backtracked and stated my order hadn't gone through because I hadn't sent in my is for the credit check, which I was never prompted to do.
Really doesn't inspire confidence in their online chat staff…
I would take all their comments very lightly..
I had a rep tell me my order was 'in transit' literally an hour after my order was placed… After telling him that was impossible (so quickly & on a Sunday) he backtracked & said;
"apologies, after looking into this further, I will need to transfer you to an expert in this area"
😂
An expert in the areas of "days of the week"?
I had so much FOMO with this deal. I have no need for a tablet at all (I have an iPad I hardly ever use) but it was so tempting to get it anyway. I didn’t get it, but now that it’s out of stock, I regret not getting it, even though I don’t need it. I wonder if anyone else goes through this bargain-envy. And not to mention the hours I have wasted reading through this thread checking to see if Optus will honour the deal. Just part of being an ozbargainer I guess lol.
You'll know you have evolved as a seasoned OzBargainer when you're finding yourself bypassing the stage of considering whether to buy or not, and going straight to executing the purchase and thinking about it later on.
Very similar situation here. Had no real need for a tablet and also own an underused iPad. Having read a fairly thorough review of this A8 though, it seems to be a great media viewer, so can load up on movies/tv series before travelling, which is the plan soon. Apparently the A8 speakers are reasonably good stereo and loudness too, so a reasonable device for hotel rooms etc.
FOMO ended up winning over common sense on this occasion.
If nothing else, at least the 30GB of data will be useful.
At least, that’s how I justify it…..This is the obsessive behavior bought about by browsing ozbargain… Should be considered a certifiable illness!!
I also don't need a tablet, i own an ipad before, rarely use it as well. But feel like if don't get this deal, i will be missing out. Saw this deal went online in the afternoon, keep telling myself that i don't need but at the end, surrender myself to ozbargain, lol.. just thinking of so much bargain out of this deal, should worth it. Optus sport, amazon prime, 30Gb data, and tablet, lol.. at the moment, just waiting game whether i will receive the tablet.
haha, whenever I tell my cuz prices of my stuff, he is always like WTF! this is not possible..
64GB still/back in stock for $25/month plan, while stock last. Prob go back and forth for some time.
https://www.optus.com.au/mobile/tablets/samsung/galaxy-tab-a…
Screenshot:
https://files.ozbargain.com.au/upload/226746/95488/screensho…
When Optus delivers this, does the courier ask for the last 4 digits of the drivers license number? Because I know that for the more expensive devices they are required to ask
Just got an iPhone 13 pro max delivered. No one asked for anything.
That's so odd, my brother had a iPhone 13 pro max delivered from Optus on launch day and they asked for last 4 digits of the drivers license. courier was StarTrack, how about yours?
Star track as well. No license or signature.
Ordered this on the same day deal was created. I wanted to change the delivery name to my partners name because I am travelling overseas this week.
Had a chat with Optus rep. they asked me for my partners drivers licence last 4 digits. He mentioned that will the passcode to the delivery guy. So I am guessing its up to star track guys to verify licence or just ask passcode or not bother at all to verify.
Anyone got a good case for this tablet
Is the 128gb at $18.32 a month good value?
Can you hotspot from the tablet
Thinking back, I should have gone for the 128gb for the extra $6p/m as system/OS will probably take up at least 10% of the storage.
Can't you talk to the cs rep to upgrade it?
Just buy a SD card. They are pretty cheap nowadays
Nah all good, I'll use it for work email, teams etc only.
I have the Lenovo X Pro 2021 for media.
It's just more of a longevity thing.
Just making sure about plan cancellation after 12 months.
So given that this is a postpaid plan, we get charged at the end of the month or monthly billing priod, correct?
So, we'd have to cancel during the 12th month of the plan, before the last bill, to not be strung on for an extra month of $25, is that correct?
Because the last thing I want to do is cancel too early and have to pay for the damn device lol.
you should get charged in advanced. your invoice will show how many device repayments you have made. once you have received your last bill (device repayment 12/12) you can cancel.
Right I see. So when my order gets processed I'll be charged immediately for the upcoming month / next 30 days, instead of paying it afterwards?
Awesome cheers.
i think they invoice you when the next billing period occurs. when i signed up my billing period got adjusted to the end of the month. i think i read somewhere in the correspondence that if your sim arrives before the first billing period then data usage is free up til then. so if your sim arrives wednesday then you might get a couple of days free until the end of the month and you receive your first invoice for may sometime around the start of the month and have about 2 weeks to pay
in my experience delivery is blindingly fast, next day if order placed before 12pm. so i imagine things will get processed on tuesday and delivery on wednesday unless there is some massive backlog for samsung tablets :)
in your optus account there is an option for seeing how much it costs to cancel a plan, so just wait until that says $0
I got given a temporary order, but I only realised that I should've called them straight away rather than wait when it was too late.
Just went into store and they couldn't give me the original deal but got the tablet and sim on the spot for $25/month.
Figured it was still a good deal at that price and I'll try and argue the toss when they follow up with the online temporary order.$25 a month for 12 months?
May not be too bad considering that will be $300 total and the tablet can accept sim
Congrats, actually getting the device in hand is more important. If you feel like it then you can always cry T-I-O to try and get the original deal.
What's your impression of the device so far?
Well built, nice screen and quick enough. Samsung also had a couple of software updates already once turning on. Pretty happy with it even at this price and at $12.50/month it's a steal.
I was at JB for something else and spotted this tablet. I thought the build is really good. Not too sure about the screen though. With my very limited time I did not notice any pixelation on texts but have found the colours muted
Meh, this is what Optus is counter-offering now
Currently we'll unable to place the order at the moment, we'll notify you once the device are back on stock and we don't have an Eta for that.
But we've huge offer a the moment and you can get a new Oppo A16s 64GB black for just $0.50 per month under 36 months repayment plan.
You can sign up under $45 SIM only plan with a new phone number or you can transfer your number from other service provider.
You'll be getting Unlimited Standard National Calls and SMS
20GB Data
Endless Data - With Endless Data, you don't pay excess data charges, instead slow down to a maximum of 1.5Mbps.
Set & forget with hassle free automatic paymentsAdditionally, you'd also get subscriptions to:
Optus Sports
OS Fitness
Amazon Prime Video - 6 months sub hub subscription on us
Calm - 3 months subscription on us
BritBox - 1 months subscription on us
MasterClass - 3 months subscription on usHow does that sound?
they are trying to suck you into a 36 month contract with them when you can get the phone for $1.50 a month for 12 months instead and be stuck with them for less time for basically the same amount of money.
the phone deal has been around longer than the tablet deal and isn't popular since you are stuck paying full price which is not good deal at all
Got temp order number on 23/4. Contacted today online help
1st chat - no stock. Wait for further instructions
2nd chat - informed me that order didn't go through at all. temp order number shows nothing.
3rd chat - wait for 5-6 days without checking order number
4th chat - placed new order over chat (matched with original temporary order) verified id, terms and conditions, payment setup etc. Got order confirmation ending with A. Got chat reference id. Sent chat history in email. Was told ETA 1 - 3 daysWill see what happens this week
I ordered on 23 too. Only attempted one chat. Guy said to go about my day and he will reply when he have all the information. I will try what you did tomorrow.
Interesting to see what happens here. I don’t think forcing an order through solves the stock issue but keep us posted.
Can this sim be used in a phone instead for data? (Thinking of replacing the sim in my car phone)
Yes
if u dont want to use calls and sms. The data part will work in phone.
I believe it works well for dual sim phones.
No email confirmation from my 8 orders. Anyone got confirmation?
I got confirmation for 9 orders, but none of them is yours.
Alright, the weekend and public holiday is over.
Let's see if Optus is ready to send over 9000! tablets D:<976 ozbargainers who upvoted should get the priority.
I do think there should be a requirement to join to see popular deals.
you should start getting confirmations of order delivery shortly
Your Optus order is on the way
Hi xxxxxx,
Your mobile broadband order for 04xxxxxxx is ready for delivery and will be delivered shortly to xxxx. Your order reference number is xxxxxxxYours is shipped?
yeah just got the email now
How long after the deal was posted did you place your order?
@RogueWolf: Great, looks like they're not even processing them in chronological order. So it's a pot luck of whose order goes through… Disappointing.
Same. Just got the message. Ordered on 23rd 6pm.
Same, existing customer ordered around 6pm on 23rd (300 votes that time)
Just wondering does it mention the tablet anywhere? When I track order now there is no mention of the tablet anymore.
edit: Ah, it shows the tablet on my mobile, but not on desktop, all good!
Use myoptus app and the tablet is still there.
I think most important is to receive the sms confirmation, that means your tablet is actually on its way, the email is only confirming the order, haven't received the sms yet
Just got sms and email saying order is on its way
i only got sms from my cc chasing for payments :(
I got an email from optus asking to call them over the weekend. Spoke to an agent today and they processed my order. My email address did not match my official Optus email hence the temporary order.
Just got email and SMS telling me my order has shipped
Received email and SMS
Also received sms and email for delivery
Why do I get the feeling Optus will honour the Data Sim order but not the tablet?
That will lead to a lot of angry people
Under Track My Order in app the status is cancelled but under service activation it shows pending 🤦♂️
I read somewhere in the comments that the app order shows as cancelled where you had a temporary order number that turned into an actual order number.
Not gonna happen, as it's a bundle they cannot just go and do it. If Optus is to void the tablet, they will void the entire contract which includes the data plan.
This is what I am hoping for All or Nothing. But the order status is confusing. Will just have to wait it out.
Don't worry, even if that happens you won't be the first one to get to the TIO.
💯% 😁
Ones with order dispatched, is it the 64 or 128GB version?
Got an email and sms regarding delivery. I ordered when the votes were 200+ around 6 PM for 64 GB.
Got my sms saying tablet ready for delivery with delivery partner and will get soo
Ordered 750pm
Correction dirst order 441pm, being delivered, second order 751pm not yet
Just got the call from an Indian call centre to confirm my temporary order number (ordered 23/4). During the call, they mentioned the tablet and the $12.50/mth payment. They also tried upsell a galaxy watch or apple watch and also a monthly call plan. Shortly after the call, I received an SMS regarding my order.
Thanks OP.
how do you know it wasnt an Australian with Indian roots from Optus's Australian call centre?
People can sense…
Because I can tell.
Mine was Filipino……. made the same offer for the upsell Galaxy watch……
Wonder what an Aussie call centre would say - "Oi, (profanity), wanna Samsung watch for the cost of a six pack added to you deal?"
TBH couldn't careless if mine was a Martian, as long as they get the order right!!!
Mine was Filipino
Must be from the Philippines call center /jk
Thanks for the negs. I specifically mentioned Indian call centre to be helpful as a lot of people like me would just hang up. However, I'm highlighting that this is a legitimate call from Optus to confirm my order. Given that there are so many orders, I didn't want people to ignore this call and miss out on their order. But yeah, so much for being helpful to the OzB community. No racist intentions at all.
Thanks for your comment as i originally ignored the call. So your comment so i called back i spoke to a pleasant filipino lady who processed my order (as well as trided to upsell a contract)
Ordered at 6:30pm and no confirmation on my end yet.
not sure still a deal, i called up sales this morning some person in Adelaide offering 20% off @ $20 x 12 month 30gb plan with the tab A8 64gb?
Yes it is
5.30pm order and current user. No dispatch yet :(
yeah just got SMS my order is ready for delivery, my friend's order also got the SMS. I ordered when the votes were 60+
Received an email on Sunday stating I needed to call them……. finally got a hold of them today…… verified a few details and processed my order.
Just got my SMS for delivery to WA - 64gb, order time 3:56pm 23rd Apr
Both mine have been posted, ordered about 1hr after the deal was posted
When you say posted what do you mean?
Auspost shipping confirmation? Or the same Optus text we've all been getting?
I won't believe it's actually posted until I get the auspost tracking number
Conformation
I ordered on the 23/04 at 2.18 and 8.30pm WA time.
Delivery confirmation received for 1st order but not second yet.
Good on you…. I'm still waiting…. Order 2 hours earlier
Are you guys new or existing customers?
Existing customer
Also just got SMS and email saying that it’s ready for delivery, ordered 6:30pm on Saturday AEST
Anyone got delivered yet
Seems unlikely?
SMS and email with "ready for delivery", ordered 128GB on 12 month plan at 6:10pm on Saturday (QLD).
Notification shows new service number 0402 xxx xxxI spoke to the chat guy, said it was out for delivery, but no sms yet :)
id take that with a grain of salt.
Pepper?
I ordered on the 24th at around 11am. Checked with chat and they said the tablet is out of stock, and they've now cancelled my order :( You win some, you lose some.
Respect for not ranting and threatening to go to the TIO :)
No that is filed under “win some”.
Ordered about the same time as you and chattered with them this morning, was told they are still waiting for the stock from the warehouse, and once that's sorted it will be delivered within 3-5 working days. Not sure who to believe now.
My fingers are crossed for you!
Did you get a temporary order number or the ones ending with an A?
Mine ended with an "A" and here was the chat message:
"Thank you for waiting XXX, I can see the order was processed on the 24th of April and we are currently waiting for the stocks in the warehouse, once we get the stocks then we will deliver the device to you right away.
Usually the delivery time frame from the time the order was created is 3 to 5 business days.
Don't worry, we are doing our best to deliver your order as soon as possible."
Sounds promising, isn't it?
Mine ended with an A.
Just called up regarding my orders being 'stuck' due to a debit card error. He said the tablets are OOS but still pushed through. The status for my 2 orders are now submitted and pending. He also acknowledged that this was a very good deal. Offered me 50% off all sim only phone apps and if I want also to add an Oppo A16s for $1.50/mth - but I declined
I'm hoping metro is same day delivery
Keep hoping
That I will
I got given a temporary order number after completing the online purchase. I have been trying to contact them via chat all through the weekend and yesterday, but they have been absolutely useless. I'd send a message, then get one back 45 mins later saying "I'm just checking into your enquiry now and I'll be with you in a few minutes" - then they'd disappear and not respond.
I finally got hold of someone this morning who was being helpful. Apparently when I submitted my order, they did not receive:
- My shipping address
- My employment details
I have no idea how or why they didn't receive that information, because the system would not have even let me complete the order if those critical basic details were missing. The fields are required before anything can be submitted. It sounds like their system just crapped out.
So no credit check had yet been done. I gave them permission to complete a credit check and proceed with the order. Apparently now they are saying that the device cost is higher than what my credit was approved for. WTF?
They say the device cost is $250 and I was only approved for $120.The credit assessment team are no longer available by phone, so this person on chat has emailed them and promised to call me at 12:35pm AWST today with a follow up.
Obviously this tablet is out of stock now, so I am going to be SUPER PISSED if they have just done a credit check and can't send me the tablet that I placed an order for.
I got a order number end with A after purchase but they cannot process& cancel my order.
This happened completely without my consent and the reason I failed their credit check is my temporary visa expiring in next 6 months and bridging visa is not acceptable.
so Yes they can done a credit check and give you nothing.
just FYI, https://www.optus.com.au/for-you/support/answer?id=20013My order number started with a T followed by digits, there was no A at the end. That really sucks how they declined it based on your visa status. My credit check hasn't been outright declined, they are just saying for some bizarre reason that I was only approved for a $120 device? It's strange and I don't fully understand it.
Anyway it's likely that they are going to call me and tell me "Sorry, we have no stock left so we can't proceed with your order".
I'm going to push for them to offer me something else highly discounted, or see what else they can offer me. I don't know what chances I've got, but I'll be extremely annoyed if they have done a credit check and don't offer me anything at all.Actually I am wrong. There was an A on the end of my order number, they gave it to me a short time ago.
I just received this email from them now, basically they're just saying 'stiff shit, order again'.
From: [email protected]
12:18 (33 minutes ago)
to <me>
Hi bonezAU,
Thanks for your enquiry. I hope this email finds you well. Our credit assessment team has not been able to action the order reference 31605XXXXA for the Samsung tablet and had advised you to re submit order or submit a new order. You may call us via 133 937. I have put a notation in the account.
Thanks
Received sms with tracking confirmation now. Order confirmed about 8.30 sa time Saturday.
Still can't access my optus account online or in app though (new service customer).
I got an email but no sms, anyone else in the same boat?
Also got an SMS about 2 of my tablet saying "Ready for delivery and will be delivered shortly to: My address. I placed the order my on Sat 23rd afternoon.
BTW, I'm an existing Optus customer.
Just a note for anyone that only tracked @$30 via cash rewards… You should now see $55 pending. If not raise a ticket, they're aware of the issue
Ah nice! Yes mine now showing as $55 but was $30 on the weekend.
My CashRewards never tracked at all
No click through history?
Thank you so much. wow for $55
Just got email and SMS confirmation - ordered A8 128gb on 23/4 at 4:30pm
Ordered on Sunday 24th like 12.42am and got an order confirmation email at 9.10am. I managed to activate my service as I am a current customer but has to be done via the activation team. Still no sms on device delivery just info if anyone who is a current customer and want to start using the data plan.
Created my order on the 23rd at 9:50pm and I haven't received any email or text about delivery yet.
Two orders out for delivery
Had to call to get co firmation email of my 9 orders 3160….A
Only ordered 9?
You said 8 orders previously? How are you not in the penalty box for trolling?
Moderators obviously respect his privacy …
*Fish hook gif
Because brodening is ok, and a harmless joke is not? Is that it?
I didn't say Brodening is ok?
Received email today "Your Optus order is on the way"
Mobile broadband order is ready for delivery and will be delivered shortly.
Has anyone tried to get this deal in store?
You'll be able to get the free tablet on the $25 plan, but probably not 50% off the plan too.
Also not on 12 months plan maybe
128gb ordered sat 5:00pm WST. Order dispatched.
Good luck, didn’t think they would send them but looks like they’re doing their best.Can people please stop using the terms delivering/deliver in progress/on its way/dispatched/w.e. unless you have an actual tracking number at hand for the delivery and NOT the order. There is so much misinformation being thrown around…
To be fair, the SMS says "ready for delivery" and "will be delivered shortly", but totally understand how it could be confusing (and the e-mail says its "on the way")
My order status changed from Submitted to Open. Not sure what is going on? 😕
Next is Complicated?
I got a confirmation email with an order number ending with 'A'.
Last night when I clicked Track your oder, it showed an order. This morning however it shows nothing.
When I reached out to the chat, firstly they were unable to locate the order. After a while when they finally found it, chat said that my credit check is not complete even though I provided all the information when placing the order.
Not sure if I want to go through with the order anymore - I don't really know if its bad to have a credit check on my file.
Anyone else in a similar situation?Did you try manually entering the tracking number in? when I click on the link in my SMS it comes up blank, but if I track using the original e-mail or just typing in the order, then it shows up.
I don't have much faith in the chat support people (asked them about 5g home internet last time and they never tried to gather more information than what is simply shown on the website).
Yeah, I tried to check manually as well. Got the error:
Sorry, but we cannot find your OPTUS Order Number [XXXXXXA].
Please refer to Instructions if you are having difficulty locating your OPTUS Order Number.Ah that sucks, hopefully it gets sorted for you!
Replying to myself.
I used to have an Optus account a couple of years ago so I used the same to place a new order. When I didnt see my order (even though I had an order number ending with A), I reached out to the chat and was told that the order was cancelled as the system marked it as Fraudulant. I provided the correct details when placing the order, not sure if they would have done a credit check and if it will be a mark on my profile. It has been a very dissappointing experience for me.
A family member and I both purchased within 3 hours of the deal being posted.
Neither have received any form of delivery confirmation. Out status still shows 'submitted', service activation is 'pending' and delivery has now had a number allocated but no other information.
I got onto the chat and they advised that the item was on it's way from the warehouse to be delivered. My family member did the same and was told that they were out of stock and that is why his order hadn't progressed.
Not entirely sure what is happening but I think it's safe to say that people should not trust what the support staff say at all, they are clueless.
UPDATE: My family member then spoke to someone else on the chat, who spoke to someone in the warehouse, who advised that it would be sent in 24-48 hours. Go figure.
They all sound very competent. From this, we can assume that people will either receive or not receive their tablets.
Good odds really.
50/50
“I can also see that you've been with Optus for quite some time now, I appreciate it
For your concern today you want to know the order status for the Samsung Tab A8 that was ordered last Apr 23. As per checking the device is now being processed by our delivery team.
This would be the DeliveryOrderNumber : 05*****, however as of now there is no information yet since it is still being processed by our delivery team.”
Anyone knows about delivery order number ?
I wonder if they're sending them out chronologically? I ordered on Saturday 23rd at 6:45pm and my order status is still showing 'submitted'
Under order status are u able to see delivery ?
When I click on 'Delivery' it says 'Nothing to see here. There is currently no delivery information available'
For me it showing a number, but don’t know they gonna deliver.status still showing submitted
Ordered at 6:23pm and got a ready for delivery message at 10:35am
Ah it doesn't appear to be chronological in that case
maybe processed in parallel at several geographically distributed warehouses
That's the data plan. Any idea how to get the cheapest plan for calling…?
Prepaid?
anything suits just need for emergency calling
Was just able to chuck in a 64gb order using this link:
https://www.optus.com.au/checkout/customer-choice?&pid=35591…
Yes, that link still works
Link works, but, it says at the end, Minimum total cost of $496.94
Shouldn't it be $12.50 x 12 = $150 minimum?
It does add to the cart but also showing out of stock, not able to checkout..
Only ever received a temporary order number, called up today to enquire about it and was told the tablet is now out of stock and I would not be receiving my order
Any update on this? My temporary order number is just been confirmed. Not sure if I will ever get the tablet though
Nothing's changed as of yet
Ordered at 8pm 23/4.
Did not receive any delivery updates yet.Anyone ordered after 8pm with updates?
Ordered at 24/4 5:00am
no updates yet
I ordered at around the same time, approached optus chat a few times with different support staff and they've all stated out of stock :(
they said they will get stock in the future but have no indicative date - though I would take this with a grain of salt
Ordered around the same time as you with no updates either.
Ordered 23/4 6pm no update via email after order confirmation at time of ordering.
So what happens if your order can't be fulfilled? Hit with a cancellation fee?
Hit them with a cancellation fee.
Lol. You wish
Cancel culture
Your contract won't start until you receive your device
Device or sim hmm?
Device
Ordered 23/04 11pm.
Received confirmation email with order no ending with A.
Order status: Submitted
Delivery: blankNo update since then.
Does the order status change with delivery? People who received text/email for delivery- can anyone please confirm?
Order status still shows: Submitted but once that text/email about delivery was received, delivery tab had some random number starting with 015. Few hours later, got notification via auspost app, delivery on its way via StarTrack.
I ordered on 23/4 @6pm
Received an order confirmation (with "A" at the end of the order number). Received a service number in the same email as part of the contract.
Spoke with online chat today as my order still has the status as "Submitted"
I was told a similar tone as others here, they confirmed order is being processed at the warehouse and is getting ready for packaging.
They also provided another order number to use for tracking however I'm not exactly sure if that is correct.
I haven't received an update but the tone of the chat was similar to others here, probably taking it with a pinch of salt until some form of confirmation of delivery is received (if ever)
Update: When entering the order number (my order number ends in an "A") in the Optus Assistant Chat (prior to speaking to a rep), it comes up with an automated status update saying:
"Got it. I can see this order was placed on 23-04-2022."
"Great news. Your Samsung Tab A8 64GB has been allocated and is being shipped out to you."
at this point im fairly certain that the virtual Optus assistant is more accurate than the actual reps
My one that I ordered an hour ago (just trying my luck for a friend who can't pass ID check) is showing that message.
My one that I ordered on the 23rd says my order is still in progress and "We'll send you a text or an email when your Samsung Tab A8 64GB is being packed, and another as it leaves our warehouse."
Ordered on Saturday at 4.03pm.
Just received this via email and SMS
Hi Charbel,
Your mobile broadband order for is ready for delivery and will be delivered shortlyI GOT aus post notification, item being packaged by startrack expected delivery tomorrow
Got one as well delivery 27th in Perth via Auspost, so I don't believe that for a second!
I assume it's optus tablet
I put the order number via here https://optus.startrack.com.au/ and it's saying the ETA date is the 27th.
its on the way!
Same here
Thanks for one of the most valuable information
Sweet 1 on the way, 1 still pending
Holy moly, these mfers actually pulled through. Fingers crossed for my second order! Gonna be an awesome Mother's day :D
Just got my tracking from aus post for 2 of the 3 I ordered..thanks OP.
Like I said earlier, mine is officially on its way. 128gb.
Expected delivery Wednesday, SYD to PER.Thanks OP!
Congrats mate!
Could you talk me through how you went from 64gb to 128gb please?Simply chose the 128gb at checkout- didn’t want the 64 so never even considered it
Just received notification via auspost app, delivery on its way via StarTrack, only received email today order on its way & no sms.
As most are waiting for a delivery update via text, be aware of auspost text scam going around:
Australia Post warns about ‘sophisticated’ text message scam
Yeh as above. Got aus post notification delivery tomorrow in brisbane. Sweet
Ordered mine 5.30am Sunday 24/4. Received email with Order number ending in A. Used my old Optus account which had no active services. Initially the Order status didn't show up in my old acc. Then it did and said Submittted and Pending. Now it's disappeared again. Not holding my breathe it will be fulfilled based on responses so far and timing of my order.
Was told today by a rep that anyone that ordered on Sunday missed out. Again though, every rep seems to say something different.
I ordered on Sunday late morning as a new customer. Didn't get any temp order number, Optus app showed no services with only option to message or log out.
Today I decided to enquire via the messaging within the app, the rep stated that it looked like the order wasn't completed and so she did it for me. I was then given an A-ending order number and was prompted to complete direct debit details and was emailed PDF copy of the contract.
Still don’t know whether that means anything.
Summary of charges
Monthly payment - $12.50
Minimum total cost of $496.94 over your selected contract terms includes your chosen add-ons for their minimum term.Items in your order
1. Mobile service
2. Galaxy Tab A8 | Grey | 64GB | Physical SIMDevice Repayment Charges over 12 months - $0.00
Includes a $44.04 monthly device discount when you stay on Optus plan.
Medium Optus Choice Plus Data Plan per month - $25.00
50% Discount for 12 months(Subs)
Other Charges
Addons - Optus Sport over 1 month - $0.00 (with Optus Sport Subscription Disc)Cheers OP, gave it a shot, let's see what happens.
My 2 are being delivered tomorrow according to the aus post app.
New customer, used the link ordered 1 on 23rd 8.30pm, got the confirmation email right after.
No updates since then, optus app track my order shows "order status submittted, service activiation pending"
On pc login shows message "We are setting up your account"
Anyone same as me?
Yep I ordered around the same time, also no updates since the initial email/text and my Optus app is showing the same
I ordered just a little earlier than you. New customer as well. Received the optus text as well as a Courierspls text. It's on the way!
Still in pending, ordered around 5 pm Saturday and existing customer in NSW
Yep same, received on the way text. tracking number only now fibally gives a result with eta 28 /04.
No active services pops up when I try my optus login though
I am the same as you and I ordered at 9:30pm on the 23rd. Are you an existing Optus customer? I used my existing account and it seems that all these people who are saying they got shipping confirmations are new account holders.
I am an existing Optus customer and I got a shipping confirmation
I'm a new customer, have not received any updates since ordering on 23rd
My order is being delivered by StarTrack, should receive it tomorrow 27/04.
Got tracking no from StarTrack too. Finger cross it’s not just a SIM card that they’re sending without the tablet. Some telco use StarTrack just to send SIM card, in my case Telstra. For security reason sometimes they send SIM card and phone separately also.
Imagine that … They post the simcard then cancel the tablet due to no stock. Could totally see that happening!
Highly likely ..
last time i ordered a sim + 4g modem they both came together
Is Optus user still get 12 months Amazon Prime membership now?
it is 6 months now
How do you get Amazon prime with Optus?
through sub hub
Thanks, will check it out :)
Gave my 998 vote to
This deal1000th upvote!!
We’re part of history!
Haha wondered if we'd get there 🥳
is Optus sport free for just 1 month? or entitle contract period,12 months?
Length of contract
Contract period. So you'll have it free for 12 months (or more if you say connected to an eligible plan).
Damn, it read like it is only for 1 month so I didn't tick the box.
I wonder if I can add Optus sport afterwards for free?
yea, saw it in subhub when getting amazon
Thanks OP. This is the best deal ever for me since i joined Ozbargain 2019.
AusPost App - Delivery expected on Wed 27th April by StarTrack (signature required)
I just pushed with optus chat and mine is arranged to ship out and tracking will be available in 24 hours.
I did order first then realized of cashback and cancelled and re-ordered with cash rewards, I'm going to get $55 cash back.
Thanks OZbargain mates~~~!!
How did the conversation go?
I got the tracking number (sales order number) and it will be shipped via star track,
I have asked sending the detail via SMS, she says SMS sent but not getting the message.,
Little worried but should be fine I guess :)
https://www.amazon.com.au/dp/B09V4XNJC8/
Is this case similar quality to the pro case one? Few dollars cheaper tooWow look good, I'm looking for keyboard and case, any recommendation?
That case I linked seems good paired with a bluetooth keyboard. That seems like a cheaper compared to cases which have keyboards built into them for around $50
Spoke to two reps, one in Support & other in Sales area in Optus chat.
For those whose orders are still in submitted status and service pending, the tablet is now out of stock. Optus doesn't know if it'll ever come back in stock as they have now put a stop-sell on it.
You could change the device but then the offer doesn't apply so that's useless. They offered A7 tablet though.I guess this will be the case for lots of ppl who ordered it later. Ideally Optus website should have never let us order it when they didn't have the stock. Sorry for being the bearer of bad news, I hope I'm wrong and everyone gets their order somehow.
Mine is submitted and pending but can track my order number ending with an A on the optus startrack website. It was last scanned 10 mins ago.
Same here.
Scanned last night due for delivery today.
That's great, but yours might have been one of the early orders. I did it at 12.45am on 24th Apr
Not sure how accurate that is. My order says "submitted" however I've received email from Optus this morning saying my order is on its way.
So they offered A7 instead of A8 same deal? If so then I'd take that. Reviews show A7 better due to chipset etc
Mine was to be delivered today. Now pushed back tomorrow. Tbh It’s Australia post, lucky to actually ever get it delivered.
Ordered on the 23rd
Just got off with chat here's what I was told"Thank you for confirming. I was able to check the order number and it is already forwarded to our Warehouse. However, our warehouse is still waiting for the manufacturer to supply the device as well. Please be advised that we are also depending on the manufacturer's supply. Since the device is on high demand, we are still waiting for it.
As of the moment, ETA will be within 1 to 2 weeks."
Just had a look I actually ordered on the 24th at 6.10am but the Optus app and chat said it was the 23rd. Bit worried I ain't going to get now
My order update:
Ordered: 23/4 @ 6PM
Received Order confirmation number ending with "A" at time of order.Received Email 27/4 @730AM: "Your delivery is on its way"
Unsure if it's the tablet and/or SIM card…. Hopefully both!
I ordered two units before you and still no other email than the one at the time of order… Not very comforting is it?
Fingers crossed yours gets an update today. It would be pretty disappointing if they don't process them in order.
Maybe drop Optus Live Chat a message and see if they can give you some extra information. I'm hoping they actually give some accurate information as much as they can and not just waffle to then offer you an upgrade on another device (they offered me a new phone deal as mine is out of contract)
Doubt they processed them in order, another post stated had received it (Vic, ordered later than me).
Got the Ready to ship message,5pm 23rd order time
Multiple purchases by some = none for others. Awaiting the flood of optus 4g A8s on the various selling platforms in the near future…
From what I’ve been told and what I can gather, anyone who ordered on Saturday is likely to receive it and anyone who ordered on Sunday is likely to miss out. That includes people that were given a temporary order number and called to push theirs through.
Seems that's the trend, so far anyhow. I went into this with little expectation so not particularly fussed. Would be nice but not a necessity.
Ordered at 11:39pm Sat. Fingers crossed
Tablet arrived this morning. Thanks OP.
Nice one! Out of curiosity, did the sim card come with or is that expected to be a separate delivery?
Tablet and SIM delivered together. Need to show driver's license on delivery (StarTrack).
All as expected? Ie. Tablet and plan?
Is the tablet locked to Optus network?
not sure about tablet but Sim is definitely locked to Optus
not sure about tablet but Sim is definitely locked to Optus
🤔
Ordered 23/4 4pm
Just received notification that it's ready for delivery
App still listed as submitted/delivery blank
Notification through email or SMS?
Both I just got notification. Ordered 23
Thanks I ordered 24th so not optimistic.
Same…
Mine just arrived (VIC), ordered 10PM on the 23rd
Is the tablet locked to Optus network?
No non-prepaid devices have been locked for probably 15 years at least.
Ordered around this time as well. Have not heard since. Optus app saying order status submitted and nothing on delivery. Did you receive further sms or email?
Mine said the same. I got the SMS yesterday. I checked my AusPost app yesterday and it said delivery scheduled for today.
I’m also from VIC, ordered 7pm on the 23rd. Existing Optus customer. Received nothing.
But you don't have to worry you will receive it as soon as it is back in stock.
Don't worry it's already in the queue.
You just have to wait for couple of day's.I ordered Monday, (128gb) so not hopeful at all.
Still not cancelled, but it's been a holiday so expecting at some point to get email saying it's cancelled.Is there any alternate sim card for calling as this would be only data sim and don't want to loose my number
Australia Post tracking says that the tablet is being delivered tomorrow, in Brisbane. I ordered Saturday 4.00 pm
Yeah same, was originally today but has changed to tomorrow.
same, my tablet was supposed to be delivered today but pushed to tomorrow
On the star track site, my delivery is "in transit" from Sydney to Sunshine Coast. Due for delivery today.
No text or email to say it had shipped. Did get an email and text with it was "ready for delivery".
Track my order App shows Submitted and Pending.
Ordered 128GB on 12 month plan at 6:10pm on Saturday (QLD).
Process not quite how Optus have listed.
I wonder how many people ordered in commercial quantity and reselling on scumtree, fleabay and fakebook.
Market will be flooded… At least that will keep their margins down…
I think they are already up, people selling the A8 for 280 from what i was told
Not surprising. Getting in before the flood.
@vinnycol: https://www.ebay.com.au/sch/i.html?_nkw=samsung+galaxy+a8+64…
Lol
mod: Comment modified by request
@Domicron: I hope that ol' mate remembers to cancel his data plan in 12 months, or he will be paying for some else's tablet.
wow today I've learnt all three interesting new words in one place. Thanks!!!
Mine just got delivered - Melbourne, ordered just before 5pm 23rd. SIM and Tablet
dang i ordered 6pm, no sms :(
only a matte of time i guess
I didn't get an SMS either. Just the 'Your order is on the way' email yesterday, then notification from Aupost app last night saying I have a delivery coming.
I think it's bs that they're not allocating stock in chronological order. I'm being told my 2nd order is out of stock when it was placed 2 minutes after my partner's order. Why do people who ordered after me deserve to get their order at the expense of me missing out?
Depends on your location? Different states, different warehouse maybe?
You at least got one ordered. Some people here couldn't order any.
We're in WA and it's coming from Sydney so why should that matter? I placed my order before x person and I deserve to have stock allocated to me before x person regardless of where in the country I am. Optus warehouses are Optus warehouses, they all share the same stock.
In an ideal world…. Yes…. But clearly no, so many others ordered after me already received it (Vic, NSW)….
Mine is still pending.If they can only freight 100 units from Sydney to Perth (for example), and you're allocated the 101st unit, you won't get yours today.
But if they can freight 200 units from Sydney to Melbourne, then the 101st Melbourne order gets fulfilled.
So it matters.
Did you order on Saturday or Sunday?
I ordered on Saturday within an hour of the deal being posted.
Yeah that is harsh, I am in the same position.
@Fabio08: Especially when people like the one below who ordered last night got their order through before ours… It's hard to not get salty.
@cheekymonkey97: I placed 3x orders on Saturday, maybe 1 and a half hours after the deal went up, all 3 say "submitted" and nothing since - just gotta wait and see when they ship them. That's for 2x 32gb and 1x 64g model.
@jamba: Yeah I noticed after I rushed the orders through (thinking it was a pricing error) that there was the option to select more storage - mistakes were made! but one's going to my mother in law who will use it purely for watching her shows on netflix and the other I'm thinking of having as a dedicated device to control the house so no great loss other than missing out on a better deal.
@MrKnowItAll: After a back and forth blame game with one of the optus team via chat they approved one of the orders! They said there was a missing detail on the account and none passed credit check and then tried to say I should have called them on Saturday after I place the order!? Told them how disappointed I was in them and how they should contact me if there's a problem and they caved, redid the credit check and it's done.. now to wait for stock!
Ordered 64gb on 23/4 @ 3:33 pm. I just received tablet but no sim. Sim still on its way, I’m in launceston.
In Launceston too and ordered at 3pm. No updates yet. Were you an existing Optus customer or created a new account?
Yes existing customer
Same Launceston, received both. Ordered on 23/4 about 6pm. Used to be with optus so might not have to go through much ID check.
Sim still on its way, I’m in launceston.
It's probably stuck at customs. :)
Just got mine delivered! Thanks OP :)
When did you order it and where are you based?
Ordered on the 23rd of April 5:30 PM, I'm in Melbourne.
Umm, made a second order 26/04 7:12pm:
Hi MissB, good news. Your mobile broadband order xxxxxxxxxA for 04xxxxxxxx is ready for delivery and will be delivered shortly to: <address> Australia.You'll receive a message from our delivery partner, when your order is on its way. You'll need to show the courier your current photo ID and sign for it. If you can't be there, no worries, we'll leave a card with instructions on how to collect your order.
First order, 23/04 11:09pm: No updates
Second order was for a friend who couldn't pass the ID check, but if I only receive one I'll be keeping it, whichever one. Don't want to do another new order, because I don't want to accidentally get 3.
How did such a late order come through. Amazing.
No idea, I really didn't expect anything to come of it. I just thought I'd add it because it doesn't cost anything if it doesn't go ahead.
Warehousing on the device probably.
From live chat:
"I just called our warehouse and here is the update:
<26th order number> - for processing and dispatch from warehouse today
<23rd order number> - We are currently out of stock and we can't give a time-frame for delivery, we can place the order and will keep the customer posted. No delivery time frame"
Ordered 23/4 8pm
Just received email that
Your Optus order is on the way.Ready to be delivered shortly.
Ordered 11pm 23/4, received order number with A at the end, no updates over the weekend, status pending, spoke to chat yesterday who said everything was fine with the order and that I'd get an update soon.
Spoke with chat again just then who said it's now out of stock awaiting restock and that I should wait, but if there's no more to come, could choose a different device no discount or cancel the order
You win some, you lose some I guessDont cancel just wait it out
Ended up receiving it today :)
I am confused. I am sure I ordered 12 months plan but the contract says 36 months.
Is it different than yours?
https://files.ozbargain.com.au/upload/176027/95518/optus.jpg
You must select the wrong contract term for the device
Just checked mine and it says 12 months as expected where yours says 36 month.
Oh no tha’t a long time to be tied in
And another 24 instalments of $12.50 going out of pocket.
the 50% off is only for 12 months :( back to $25 after that
i did the same on 1 order. i called them yesterday and asked them to modify the order before it was shipped. they said there is no need to cancel and back end team would fix it within 24hrs so no cost after 12months. but still no email. its best you call asap and take note of who you speak to just incase. 26 Apr 2022, 12:00 am
Your order has left our warehouseyou stuffed up, dont activate it & try to cancel the order, buy one from the flippers on fb for about $300 if you really need it
ordered Saturday night at 12.40am (24/4) and got the temporary order email (new customer). Nothing since then. Should I call to follow up or sit tight and hope that I might get lucky and they are just waiting on stock to update my order?
If it's still a temporary order number probably best to contact them to get a real order number
I suggest that too. I ordered 23/4, but as I was an existing customer "upgrading" it categorised me as a Temporary Order. I jumped on Optus Chat on 25/4 to push it through as a Processed Order, but this has probably pushed me WAY down the list for shipment. But unlike most people here, I am not going to lose sleep about missing out on a tablet that I might use seldomly lol…..
Patience have paid off- waited till 5.25 pm tonight before receiving SMS and email to say that my mobile order has progressed and it now has an orderID with a A at the end and I need to confirm my registration sms. I also noticed that Optus has debited 0.01c as CC authorisation on my credit card at the time of order over the weekend.
So for those waiting, have faith it will come through soon for you.
Just received mine. Ordered at 6:44pm on 23rd (VIC).
Auspost website updated to be delivered tomorrow but somehow got delivered now and just as I was leaving the house.
Lucky you. I ordered 15min after you. Received nothing. Existing Optus customer in VIC.
Ordered 23/4 5pm (Sydney)
No updates :(
No luck for me as well. Seems like Optus is just dispatching in random..
Congrats to those whose device arrived :-)
Hi guys, I just placed an order today with a temporary order number.
Live chat isn't pushing it through they're saying I need to do it again.
Any advice on how to get this through? Try again with a different sales rep?
How did you place an order if it's out of stock?
Was in my cart, showed OOS before but showed available now, so I took the plunge
Half price? $12.50/MTH? That's awesome.
I've been seeing the normal price stock goes OOS and back. Didn't know the half price one came back in stock too
@avoidfullprice: Yeah kept it in my cart, kept refreshing for days, finally went through. A man of focus, commitment, and sheer f#king will lol
One delivered, other is not moving. Maybe it's 1 per person?
Customer rep told me this, one approved and the others cancelled. Evidently 1pp
If this deal has proved just one thing, it's that chat reps have no idea and seemingly make up facts as they go.
I found this out during my chat with them, apparently when the credit department says there's not enough info the order stays "submitted" but can only then be cancelled, there is now way to fill in the blanks and send it back. It was only after I expressed how disappoited I was that they didn't contact me, they said "oh wait, let me try another method" and wouldn't you know it turned out they can re-submit it. What a disaster it is speaking with them.
I got the SMS and email notifications to state its out for delivery and that the delivery company will provide tracking info.
I use the order number on the star track tracking page but says the order cannot be located.
I also checked my aus post app and I see nothing.
For those who see tracking details on aus post what does it state and where does it state its coming from? Does it say Optus? I have ordered directly from Samsung recently and was wondering if the delivery I see on the app is the one i ordered from samsumg or the optus.
Mine doesn't say where its coming from (other than Sydney). However when I put my order on the Optus startrack tracking page, it shows the same Startrack tracking number, which I assume means it is the correct one.
got 1 64gb that was ordered on 23rd other one a 128gb model ordered on 25th cant even be tracked with A order number. anyone know if you can receive and send sms using a optus data sim and if so the cost? its a kids present so i dont want to be hit with sms charges and want to block it.
I don't think they can send… Receiving I think they can…
Placed the order at 12:04 am 24/4, contacted the chat rep today, after a long delay, got this massage:
'The order is at Shipment/Delivery Request.
Due to weekend, there is a delay in delivery however please be assured that you will receive it within 2-3 business days'
Second message: 'Optus will make sure their loyal customers get the best services from us, and not getting disappointed again and really regret for the hassle you are facing due to this issue'.
I had optus account but didn't have active service for last one yearHow long did it take for everyone's cashrewards to track?
3 mins.
Wow, I got the tablet delivered just then, I placed my order on Saturday 23rd and I'm an existing Optus customer.
Did anyone get cancelation email?
No. But got a second email saying my order will be delivered.
awesome. Nothing for me I guess.
No. My second order is still pending. Looks like Optus is busy fulfilling orders.
O well, worst case scenario, i end up with one for my kid and none for myself.
Did you?
Ordered 1 on Sat night and 1 Sun morning.
Hearing crickets from Optus
Not having high hopes here folks.
I just got my tablet and I'm a new customer. How do I activate the sim and the data?
Did you read the instructions on the Welcome letter that came with your delivery?
The welcome letter didn't give any instructions.
It says that it will be automatically activated within 4 hours or else you can follow the instructions on the paper
What should I do?
@nightqueen Welcome letter says follow the instructions on the SIM pack, scan the QR code or wait (or call)
I was gonna do mine later on, but received an email a little while ago saying the service is now active.@KNGPN: Service is activate, can't create an account online. Doesn't match my email and date of birth. Been on customer service for the last hour.
@truetypezk: No, coz I received an email saying the service was active, and I can see the service under my accounts.
send the tablet to me :P
Post to me I'll activate for you then keep it.
I think startrack is batch processing the delivery info. Mine is still stuck at some depo despite it has been delivered early in the morning. My guess is when the delivery status changes to delivered Optus will automatically proceed with activation of the SIM card.
I got a temp order on 24/4/22 at 11:45am. No contact from them since that email so I called up just now and he put the order through for me. 23 minute call, but a nice enough guy.
This was for the 128gb model.
ETA 3-5 days.No movement on tracking but got carded in brisbane.
So delivered I guess.I got both of my orders today in Brisbane, sim and tablet delivered together. Happy day!
When did you order , I am in Brisbane too I ordered about 10:00 pm on the 23 April 2022
I ordered early when the votes were about 60+
I just received my delivery. Both Sim and the tablet. No contract, though.
Oh and i needed to show ID.
placed an order last night as a new account. got the confirmation today saying ready to be delivered.
hmm. negs for providing a status update? strange.
anyhow, seems like optus still hasnt allocated the full stock to all the temp orders / orders which arent confirmed. contacting support might help to push your order through.
There's lots of salty people around here :) I'll probably get negged for this post too.
Sometimes people see a neg and stack on. It's not your fault Optus don't know to ship out earlier orders first. I ordered on the 23rd and 26th, 26th order is ready for delivery, no updates on the order from the 23rd. I didn't expect the 26th order to be fulfilled, but ordered just in case they got more stock, no harm if it doesn't. I never expected it to get put to the front of the line.
Hey kazer, just wondering how were you able to place the order when it was out of stock?
username checks out :D
and yea, I used one of the links in the previous comments which takes you directly to a pre filled cart.ahhh nice, didn't realise those links worked. Came to this too late rip
@Ineedtoknowplease: nothings stopping you from trying your luck with the above link. as i said above i got the delivery confirmation in around 12 hours.
Just had another chat with the Optus rep online, they pushed my order through for me and I finally got order confirmation (ordered 24/04). Seems like they got more stock?
Plenty of us got order confirmation days ago but never got any tracking/delivery emails at all to let us know that the order was on its way as others have received. No idea how they prioritise these orders though, as it seems that people who ordered well after I did are saying they have tracking confirmation.
Made my order on 23rd 10pm WA time or 1AM 24th Eastern Daylight Time, but still service pending. I have an order number ending in A so that's good.
No clue how people ordering after me are getting it before me smh.
Are you a new customer? - Were you prompted to send through copies of your ID for the credit check?
Nope. I think my ID went through fine automatically. Just chatted with them they told me they're just waiting for stock, ETA 3-5 days.
Ordered around the same time WA…delivery ticket in my door just now.
My A8 128GB Tab got delivered today, online ordered about 10pm on Saturday. No rep intervention - order number ended with A, (I was an ex Optus customer).
Lucky you, where are you based? I ordered mine at 8pm and nothing.
I'm based in East Melbourne, if you got a dispatch SMS/email you should receive it.
This gives me hope, ordered 11:30p. No intervention either..
You get the order number if you place the order. But once it is in stock, it will be sent out to you.
But SAMSUNG is yet to provide a tentative date to us about when they will back up with the latest stock. So, unfortunately, we do not have an update here as when the new stock will come up.
- optus reply me via live chat. Hopefully, it is still coming even though it has been a long time.
My 64Gb delivered this afternoon. Ordered about an hour after deal was posted.
Amazon case came this morning after ordering it yesterday after delivery confirmation.What case did you get? And how was it?
The JETech case linked earlier.
Haven't had chance to open either but I have that case on my old Samsung Galaxy Tab A 10.5 I got a few years back. It's been good for the price on that.
received delivery note with correct IMEI addressed to my but welcome letter addressed to someone else. its a bit of a worry mabye the packers stuffed up. did the same happen to anyone ?
I received two identical welcome letters (addressed to me) that looked like they'd been quickly shoved in the box. I'd say their printer is working overtime trying to print everyone's orders.
my delivery note is correct. i'm waiting for my sim to activate
Yup, got someone details beside mine. A bit worrying.
Another update: despite being told through online chat that ny order will take 6-7 weeks due to devices being out of stock, I just received a phone call telling me my device will be delivered within 5-6 business days.
Anyone else had this?I was told the same via chat. Atleast my order is not on backorder or cancelled.
Got my sms and email confirmation of delivery, ordered Saturday 23rd at 8pm and based in Sydney.
Ordered at 6:30pm (Brisbane) on Sat 23.
Immediate "ready for delivery" text/email.
No comms about delivery but app's delivery section got info on Tue, and became trackable by startrack/auspost.
Delivered at around noon today though auspost initially showed tomorrow.
Again, thanks OP!Yep same.
Startrack even still shows now that it wss last scanned in Sydney last night. But got it delivered to Adelaide this afternoon
Ordered mine on the 23rd and just spoke to chat and got some non committal w'ell notify you when its on its way Better than telling me its on back order or getting cancelled I guess
wow, they delivered today. nice!
When did you order?
23 evening WA time.. 64GB
Lucky you. No update from mine. Ordered around 7.30pm
Got my 128gb delivered to Perth today. StarTrack just left it at my gate. Says ID required. Lol.
Poor form from startrack.
If it was stolen Optus would have to send another one
What is the eligibility for sub hub ?
Cheers OP. New customer - got my 128 gb tab + sim delivered to sydney today by startrack. Ordered 23/04 at 7.20pm. "Ready for delivery" sms received late yesterday - delivered within 24hrs.
Has anyone had their SIM activated yet and confirmed the plan is $12.50 for 12 months (my delivery still on the way but will be first thing I check when activated)?
just had my sim activated and can confirm the plan is $18.32/m(128gb) for 12m so should be OK for anyone who ordered the 64gb.
Awesome cheers. Looking forward to receiving mine!
Just got it delivered now, Vic - 5:40 pm.
For anyone interested in buying a case - this seems a decent pick from Pro Case (On sale) - $13.99 Black ($1 voucher coupon to be applied at checkout).
https://www.amazon.com.au/gp/product/B09ND4BZ5C/ref=ppx_yo_d…Looks good (standard), but I'm going to wait until I get a shipping notice :)
My tablet + sim was delivered today (regional NSW). Ordered Saturday afternoon.
Good ol' StarTrack driver left it right at my door with no sign/ID though… -_-"
My 128gb order is still in Submitted state. Arrrggg.
When did you order?
Swapped to the 128gb on Sunday morning.
This is what chat support just shared:
- 128gb is out of stock. Samsung have advised delivery of more this week.
- 64gb is also out of stock. They're waiting for this as well. No delivery date shared.
Anyone know if the data sim is esim compatible? Want to use it in my note 20 ultra
But there is no voice included in the plan
Set as data esim ,get another sim for calls
That's the plan
I think you can swap it to esim. I just swapped my Kogan physical sim to esim today.
1st one ordered 23/04 at 2pm WA time was just delivered (4.26pm WA)
2nd one ordered 23/04 at 8.30pm WA is still sitting at Submitted
ordered this case last night
https://www.amazon.com.au/gp/product/B09V4XNJC8/
alongside this screen protector
https://www.amazon.com.au/gp/product/B09K399W9C/
should be arriving tomorrow, will let you know if its any goodExcellent deal thanks OP, ordered sat delivered today
I have 2 contracts
23/4
27/4Wtf I only made 1 order.
Different phone numbers.
2x 64gb arrived today. Yet to unbox and plug in or whatever.
Exisiting customer, Newcastle NSW, 5:30pm Saturday order time.
Data doesn't seem to be pooling together which is a bit odd. The sims automatically activated without me even opening the box.
sims automatically activated
That's how they do
How old are your existing plans? Optus has made their newer plans separate to older ones for pooling.
Got mine delivered this morning around 11am, live near Cranbourne Victoria, I'm an existing customer.
Unbelievable.
Order from 23rd: still nothing
Order from 26th: tracking confirmed on Startrack websiteBoth to the same address. I was sure the ready for delivery on the order from the 26th was going to turn out to be nothing. Not sure what is wrong with their stock allocation.
Your friend will be ecstatic!
Or very sad, she doesn't get it if I only receive one. I'm currently giving live chat a hard time about the order from the 23rd for her though.
I am in the same situation! ordered 23rd no news….
Tablet arrived today
New customerOnly issues is in the app it still shows as a pending service & I never got the contract/pdf of it when I originally signed up. Not going to open till everything has cleared…
This gives hope…
I'm the same as you except I opened it :p
I can
Thanks for that! Could see the contract and everything is in order!
I put the SIM in, after 4 hours still no service, Messaged via the web chat (20 min wait), they activated the SIM.
Got an SMS saying activated (and OPUTS SPORT email too)
I still have PENDING on the OPTUS app, but If I log in via web its all there.
Hopefully the app updates tomorrow or another chat session!
which state and when did you order?
Thanks OP, best Ozbargain deal for me so far.
Placed order for 64GB version on Saturday arvo 23/4, received tablet and SIM today Wednesday from Star Track driver @3pm, no signature required.
The Star Track tracking seems to be out of whack, still says on board for delivery 10.05am, Optus Order Status in the app still says submitted.
In other words, it appears the systems are still in catch up mode, which does not help us at all.
Time to look for a case and screen protector!
Have fun everyone.
Thanks OP, best Ozbargain deal for me so far.
Member Since
21/07/2009Now that's saying something!
I'd love to hear some of the best deals which were never posted which people kept to themselves.
has anyone received the message according to this page? https://www.optus.com.au/for-you/support/answer?id=7584
I am still sitting as submitted ;o(We are in the same boat. I don't think I will get the tablet. I was informed it is out of stock and I am on backorder. I ordered on Saturday 23/04 9pm.
Don't forget 6 Months free Amazon Prime via subhub from this deal. The $12.50 plan is eligible for his offer. The 6 months free prime offer expires on 30/04/2022.
Where do you see the 6 months free prime promotion end on 30/04/2022, was thinking to sign up after my prime end next month. If that's case, i might need to subscribe now
Check out this page, you can see "Offer available to new and lapsed members only. Offer valid until 30 April, 2022."
What case do people suggest for this?
I clicked view all comments and looked for amazon.com.au. these were the results.
https://www.ozbargain.com.au/comment/12039879/redir
https://www.ozbargain.com.au/comment/12040908/redir
https://www.ozbargain.com.au/comment/12040916/redirhttps://www.ozbargain.com.au/comment/12043195/redirhttps://www.ozbargain.com.au/comment/12042377/redir
https://www.ozbargain.com.au/comment/12046770/redir
https://www.ozbargain.com.au/comment/12044318/redirhttps://www.ozbargain.com.au/comment/12052993/redir
https://www.ozbargain.com.au/comment/12056363/redirhttps://www.ozbargain.com.au/comment/12056441/redirEdit: removed duplicates
I ordered 23/04 around 7pm WA time. Received confirmation text and email within a couple of minutes with a proper order number (not temp). Haven't received anything since. Order has been showing as "submitted" this whole time. Now it's showing as "open".
I messaged live chat and wow are they the most incompetent amateurs I have ever dealt with. If I could post screenshots you would all be laughing at how ridiculously bad they are. I got four different answers from the same person before being transferred to an "expert", who was no better than the last.
In the end they've told me "apologies but the items are already pulled out of the market". When I said to leave my order as is then, they replied "weather your order goes through or not your still not gonna get the item"
I was more than happy to wait but now I'm very irritated at the fact that orders placed after mine have already been delivered, that I've wasted all this time dealing with these muppets only to be basically told "too bad".
What do they mean by items are already pulled out of the market
The entire chat felt like I was dealing with trainees on their first day, who had been left unsupervised, who were also on their first day of learning English
Why would you attempt to get an answer on 4 seperate occasions?
@Fabio08: I asked a follow up question, and then they would give me a different answer than previously. So I questioned that which led to a different answer. And this just kept going on. It was unbelievably bad
@Fabio08: Yeah I'm just going to leave the order sitting there and see what happens. Don't think I can deal with contacting them again.
Incompetence does my head in!
Ah true. I started to take screenshots and then realised it's 8 screenshots worth of messages lol so I won't worry. At least I know now to never order anything with Optus again. Can't stand customer support like that
maybe share the stupidest screenshot you have, really curious lol
I order similar time but NSW. Heard nothing till 26th. On 25th went to chat with Optus. First guy was taking 60+ mins to reply. And in the end he said this will take long and he will reply when he have answer. And heard nothing from him after that.
Next day contacted Optus again. The rep was talking like he just want me to accept that i wont get the device. Like he would say your order didn't complete and no explanations. His last chat was apology and saying that my order was no placed properly.
I gave up on the order and on 27th i get the email that order is approved. And now on 28th i have 2 contracts in my contracts. One dated for 27 and other for 28. And i got email that my contract will commence from 29th and i will receive the tablet soon.
I have no idea what to expect now. I will just wait and see what happens cuz support guys are so clueless.
They're ridiculously bad hey, they couldn't organise a root in a brothel. Absolutely clueless. After being told last night that I won't get my tablet, I received the text and email this afternoon saying it's ready for delivery. Tracking is now showing on star track website and is due on Monday/Tuesday next week. Can't wait to see what actually arrives
Received the tablet, was wondering if this was too good to be true but here it is 😀
Mine arrived today :)
Question; what happens if you aren’t home to sign for the order when it arrives? Do they reschedule the delivery or take it to a post office?
Mine was taken to the post office down the road. Startrack left a card for me at the door
Mine arrived today, but had to call to activate the SIM (waited ~4 hours and it hadn't activated on its own). All working now, thanks OP!
Ordered before 8pm AEDT on Saturday 23/4 for the 64GB model. Received email & SMS with tracking number that it has been dispatched today afternoon for delivery tomorrow. Optus's website still shows it as submitted, seems quite backlogged.
Anyone know if the SIM cards are activated automatically? Still have a month left on belong for data on my iPad and was gonna use that up then pop the Optus sim in
Meant to auto activate within 4 hours of delivery.
Was delivered 10 hours ago and not yet activated :/
Post a few up from yours had same issue too.
Mine auto activated about 3 hours after receiving
Ordered yesterday and received an email my delivery is on its way this afternoon.
i thought it was out of stock from Monday? Is it correct?
Last in first out, the Optus way. Sunday orders gotta wait for the next batch
They're not even that logical. Some Saturday orders sent, some Sunday orders sent. Some Saturday orders and Sunday orders waiting for stock. All (?) Tuesday orders sent.
Out my order through the link someone provided above. Received delivery confirmation my device is onboard with driver now.
Just got mine. Now need to look for a case. Any good deal for case now?
how? I keep checking, daily, every few hours, and always OUT OF STOCK
I received my tablet today with sim card. Pretty quick delivery
When did you order?
Monday
I did also get the 128gb model
Brisbane: ordered
Sat, Apr 23, 9:22 PMStill waiting :( stuck at submit
I only received the tablet no sim card, was the sim in the same brown box as the tablet ?
yes, mine was.
Noticed on the box it says item 2 of ?, and the auspost app says 2 items one still at perth depot
Existing customer. Ordered the 64GB around 8:30am on 24th. Brisbane. Got the confirmation email few mins later with order number ending in A.
Order was still submitted/pending today on 27th so I contacted Optus chat today and was told it should arrive early this week.. "Rest Assured"… (damn I hate that)
I asked for more information and they responed with"this is the latest update of your order and the sales order number
(Shipment/Delivery Request created Successfully in SAP. SalesOrderNumber : 07xxxxxxxxx)"
…Which means s**t to me.Just tried the Startrack link with my order number and no info avaliable.
Tonight the tracking link from the Optus email says "Order not found" / "information unavaliable" but website also says under maintenance.
Will try again tomorrow. I have been wanting a new tablet since I sold my old Toshiba (yes old) 4 years ago.
That reflects almost exactly my experience as well. I ordered on 24th at around 5.30am. Order details disappeared and online chat said they can see Order but no stock, but rest assured you will get it when in stock and no, we don't have status of stock at this point.
Is anyone else having issue tracking their order via the My Optus App?
Mine was showing earlier, now its showing "Information unavailable, we're unable to display this information right now. Please try again later"
I think under maintenance. Same happened to me.
Same here may be their tracking info is not available
I'm talking about order tracking with Optus, this is more for delivery tracking. My order number seem to never work when i use the above link.
What is the difference?
Same
Mine was delivered today, Tracking did not update for me at all and was stuck at brisbane airport however got a card and picked up at post office today. Thanks op. Hope you guys all get yours soon.
anyone having issues with the account at the moment? returning error…
Yes. Read up
thanks.
Ordered on the 23rd for two units around 3pm ish and finally got an auspost notification for parcels which is now also showing up on the star track optus portal that matches the info.
Looks like we all need to be a little more patient and give it a few days. I think the public holiday caused a backlog hence why we all got no updates till now…
You got a notification this late at night?
Yep
Delivered yesterday. No email or SMS from star track though. Delivered by Aust Post with no signature requested or viewing of licence.
Ordered 128GB on 12 month plan at 6:10pm on Saturday (QLD).
Sim inserted around 4pm, still not active as at 5am this morning.
good on him.. ..
There's a surprise!! Good luck with $450!!
More so the sudden influx of new & sealed A8s..
I can see plenty of listings over a week old?
Ordered 23rd 8.30pm
Still nothing…
Same, ordered after 9pm. Also another order the morning after
Congratulations to those who received the device.
I ordered on 23,11pm. No update so far on delivery.Ordered 24th, 12am+
No confirmation call/text/email.
Optus account just says I don't have any active services when I log in (I used to have an account with them).Got a call yesterday asking for ID verification and copy of my IDs.
Here's to hoping I got inDid you get a confirmation email eventually?
Yes I got order confirmation contract in the email at lunch time today.
No news if I got stock allocated though
scrolled through the last few pages but couldn’t find reports of anyone asked for a verification.
I got an email and SMS with a link to verify my identity. I did that yesterday, but haven’t got anything since. Anyone in the same boat?I ordered in store at $25/month after getting temporary order on Saturday. After over an hour and half of back and forth with countless live chat Optus people, I finally got to someone that could help. Managed to get my instore contract amended to $12.50/month!
Did you get the tablet?
Yep, as soon as I saw it was out of stock online Sunday I just went to get it instore instead.
They gave me the device and activated the sim on the spot.Did U go to Optus or HN?
Very clever, but a bit risky as it depends on the online chat staff. I didn’t think about this work around to get the deal.
Yeah definitely could have been turned down but I still would have been happy with $25/month.
I already had a 5gb data sim with telstra for $15/month I was going to cancel for this.
$10/month extra for the tablet and more data seemed like a good deal to me.Called several stores and they could only do $25 per mo but out of stock instore anyway so does not matter
@farque: Local Optus store had no stock so I dealt with the Devil for $25/12 months. The manager there was absolutely in disbelief that it was $12.50 online. Gonna try haggle for the discount online. And wash off the shame.
Nice. 12 month contract? I might try this…
Yeah 12 month, I pushed the angle that I was given a temporary order when it was still in stock but it ran out before they could get back to me.
Legend, it worked! I just said I found the deal afterwards and it was never offered to me which I was unhappy about.
Seems to be a couple popping up on gumtree…..lol
just checked my order status from the APP. It shows cancelled but I haven't received any email
When did your order?
21:37 23rd Apr WA time
21:14 23rd Apr WA time here… still nothing. Submitted/Pending. No delivery info. Nothing on StarTrack.
I went straight to an A order number with no issues. New customer.@puffinfresh: I order 2 hours earlier than you…. Guess no more stock.
Time to complain to ombudsman, you might get 50 dollars voucher for being treated unfairly. (Fulfilled those who ordered later than us)
@puffinfresh: WA here put in an order at 9.07pm local time on 23rd, got instant email confirmation and order ref ending in A. Then had nothing until few minutes ago when I got a delivery notification txt message.
the startrack tracking doesn't seem to be working. optus don't activate the service until it is marked as delivered. i had to ring up to activate my sim but it is now up and running in my b818 modem
i've saved money replacing my more expensive 4g home broadband plan plus i get free tablets
hopefully optus will release some more cracking offers next april as well
Order showing as cancelled on Optus app for no reason. What a joke
Existing customer and ordered on 23APR22
did the same 11:30pm 23rd, still showing submitted, i spoke to them on chat maybe 1 hr ago and they said the order was at the warehouse and it should come soon.
hopefully i'm ok
when did you receive the cancelled status?
I ordered earlier than you and still cancelled. Apparently they wanted proof of address for credit check but I was never advised of this until I reached out on live chat. I then submitted the proof of address, and now order is showing cancelled
Informed it’s been cancelled due to no stock. I guess they aren’t processing them fairly or based on time/date of order.
@evasive: I also ordered around 5pm on the 23rd, but was essentially downgrading the cost of my mobile broadband plan while getting more data plus getting the tablet thrown in.
Should have just ordered separately, then cancelled my other mobile broadband plan.
@evasive: Weird, got another email to call them back about the order, and I now have a new order number (also ending with A), and got told they have allocated stock to me and should arrive next week. Very strange.
I ordered at 8.40pm 23/4 WA time, still showing summited, no delivery information and service is pending.
My order still says submitted and service pending yest a Startrack dude just delivered mine AND my sons (he actually ordered an hour before me and was getting updated info and he told me his was out for delivery today).
The driver asked for the last 4 digits of both of our drivers licences.
@Flyerone: Does your order work on this website:
https://optus.startrack.com.au/?flag=1&rn=indexMine is same, order submitted and sim activation pending, but you've given me hope it might randomly turn up today but nothing shows up on the Optus-Startrack website when I punch in my order number.
@wizko: It shows as delivered on there but still as Submitted and Pending on the Optus "Track My Order" page
@Flyerone: Ah I see. Looks like I'm not getting it anytime soon seeing as it doesn't even register on that website. Well, lucky you!
same, they say I will receive today or tomorrow or next week no guarantee but didn't mention anything about out of stock, saying it's in the warehouse.
Weird, got another email to call them back about the order, and I now have a new order number (also ending with A), and got told they have allocated stock to me and should arrive next week. Very strange.
so is that only my order got cancelled? I read all the comments all others' order get posted?
I called them up and said the warehouse has no stock and they have no ETA of more arriving. Ah well.
When did you order? They told me that the other day too and mine just got delivered.
23rd at 11pm
If it hasn't been cancelled I would still hold out hope. I ordered at 7.28pm
Got mine just now, thanks OP
I can't believe mine actually came. I ordered around 3hrs after deal was posted.
Received yesterday and powered up, put the SIM in and no activation.
Got into chat this morning and was told my service was still pending and until the service was approved, the SIM wouldn't be active.
A few minutes later, I got an email saying the new service is active.
My guess is a backlog of activations and so SIMs just sit in the tablet until the 'Optus machine' does it's thing.Happy with the tablet but Optus 4G crappy at my place. Mobiles are on Telstra and much better. Only 1 tower covers me and Optus are lower on the tower for me, with trees in the way. Not a biggy as 4G will only be used at home when the NBN plays up.
Got mine yesterday.
Absolute steal of a tablet for $120 after cashback.
Was looking at the S7 or something like that, but this is 90% of the value (for what I will use it for) and 20% of the cost
Thanks again OP
I thought cashback from cashreward has been updated to $55, so if with cashback approve, it will be $95
I just checked, and you are correct!
Deal of the year for sure!
curious as to how you got cash rewards to work with the 50% plan discount as I couldn't find it at the time of ordering using cashrewards link.
@jayboi: I added the 50% discount plan to cart through the link here.
I then went through the cashrewards link, and the plan was already in my cart so i just completed it
Few things to note
1: These tablets can create a 2nd Account to run alongside your other optus account (i now have 2 in the app) and the data CANNOT be pooled with the other account (I do have 4 devices on the other acct)
2: Mine both showed up as delivery for today but was actually delivered yesterday and STILL says out for delivery today
3: There are 4 software updates when setting it up!
4: Seems you have to phone in for activation. Neither of mine activated.
4: Seems you have to phone in for activation. Neither of mine activated.
Mine automatically activated overnight.
4: Seems you have to phone in for activation. Neither of mine activated.
Activation happens automatically after delivery is confirmed.
Problem is that AusPost/StarTrack has been experiencing issues with their tracking system since yesterday and many orders are still showing as being in transit or even stuck on "on board for delivery" even though they have already been delivered.
Mine was delivered yesterday afternoon and a few hours later it showed up on startrack as "1 of 1 Delivered. Signatory - XXXXX".
Sim still wasn't activated this morning. So I had a chat with Optus around 9am this morning and a few minutes later it was active.Issues with non-rate limited requests through Developer API look to have been resolved now. I think anyone who didn't get their service activated automatically within 4 hours of delivery should expect it to happen shortly.
Just gone mine delivered. Order 23/4 4pm
No upvote for the deal?
Just received mine.
Delivered today, thanks OP..
Ordered 8.30 on 23rd, did not receive any updates, called customer service was told there are no stock now and not sure delivery time, was also told order will not be canceled, keep waiting and will be delivered
Just checked mine in the app and the order was cancelled. Ordered 23/04 at 10:52 pm AWST :(
Did you get an email?
No, was keeping an eye on it given that others here said that they had received an SMS for delivery and that some had already received it. Went into the app to check and it says Order Status = Cancelled.
Asked Optus chat and was told "I will need to transfer you to an expert in this area" followed by "I'm just reviewing your history and account notes". Still waiting for an update but I suppose they just ran out of stock.
I got a card in the mailbox to collect parcel from post office. Went to collect just now and it was only the sim card, no tablet. The tracking on https://optus.startrack.com.au/ says 'Delivered in Full'. Has anyone else's order arrived in two separate shipments?
That's a bit odd. How was the SIM card packaged?
Mine all came in one large cardboard box with SIM and tablet inside
It was in a Star Track A4 size bag along with a welcome letter and an invoice
I would be calling optus right away. Also I would have not accepted the delivery.
I picked it up from my post office, even asked nicely if they can double check at the back if there was another package and she said the Star Track delivery guy only dropped off this one bag. I'll be calling Optus after work
Yes, Call them asap. Also take photos and send them via email if they ask for proof.
I received the tablet in a box,I haven’t received as sim yet. Sim has seperate tracking number on my order.
Not cancelled on the app. No e-mail cancellation.
Just says pending. Order number ending in A. Don't know the relevance of this, but others have mentioned this might be significant.
Sit and wait I guesssame as me, called was told no stock available, need to wait for new stock to come in
If Optus go and ask Gerry nicely, I'm sure he'll let them have a few thousand
Mine just arrived today. Anyone know how to make the tablet child friendly?
Such as restricting them from downloading random apps etc.i am using "family link". which is google's free app. great app to control.
https://families.google.com/familylink/#
you need to create a google account for the tablet/child.
Got mine yesterday.
Tablet and Sim card came in a padded A3 envelope.Should come as 1 order from what I know
I didn't even need a tablet but thought this was a solid deal.
Tablet is decent, it's actually quite heavy and thick (compared to an iPad Air) but we'll constructed aluminium body.
The screen isn't very bright and the colour saturation isn't the Samsung norm (I prefer vibrant and saturated displays)
But again very decent for the price. I wouldn't pay RRP but this is a deal considering the added data SIM
Makes for a good movie/net browsing tablet or a throw around for the kids
For $150 or $200 odd, this is a very solid deal.
I just received Tab and SIM. Order placed on 23rd at 7:30pm
Lots of commenters on this thread who ordered, but did not upvote the deal.
Shame on you allyou'll get my upvote when my order comes :P
order update - no stock, no ETA, not cancelled.
It's waiting at the post office. Apparently I wasn't home to receive it
You might want to see a doctor about that
lol, yaa I should. GP is next to the post office. may be I take the tablet after seeing the GP
Got mine, thanks OP for this great deal. Didn’t had to ring anyone for activation, just placed the sim inside the tablet and few hours later got email and sms regarding activation (existing customer).
Good luck to others who are still waiting.And after all, this is how Samsung Tab A8 10.4 is going to be “Best Selling tablet” in 2022 😬😂
Optus bot says I have been allocated a unit and now being shipped out to me. Ordered at 11pm 23/04. Thanks OP!
Same :D
11:14pmEdit: I should mention I chatted to a rep to ask about it, and they might have triggered it, but I doubt it. He just said they were out of stock and there's no ETA and to keep waiting.
Update: received optus SMS and Email saying Item will arrive soon. Hoping it will be here tomorrow.
"I had a check on your order status and found that your order is allocated and currently under process. Since there was a huge demand for the device, the device is currently out of stock and we are waiting for the shipments from the manufacturer. I have pushed the order under under priority and once the device is received from the manufacturer, we will push maximum deliveries."
Ordered midnight 24.
Just picked mine up from the post office, waiting on the sim card to be activated automatically!
Called the muppets and they kept me on the call for more than 47 minutes and asked my details 7 different times only to say that,"We really understand you want this tab but we are unable to deliver this to you as we are out of stock". Just ridiculous service. Is it worth complaining to them to Ombusman for accepting orders while they were out of stock?
Username seems to fit
Guts… I’ll sh!t all over your face
Finally got an email notification, my order is on the way. Ordered at 8.40pm on 23/4 WA time.
Ordered 10pm 23rd
Same notification, order on the way
Received mine, came in a cardboard box with the sim inside.
Little bit heavier than expected, as someone that's used to high refresh rates this definitely isn't as snappy but for $150 really can't complain.
Should be great for browsing, watching Youtube etc - even without the tablet the data plan of 30GBs a month for $12.50 is not the worst deal.
What a ripper first post, OP!
Just received email from Optus. Asking me to call, with a reference number.
I called, and surprised to get connected quite quickly.
After a lot of asking them to repeat what they said and slow down and speak clearly, the best I understand is that they were checking how many orders I placed.
I said just one. I have just one order. Ok, wait 3-5 days they replied. And promptly hung up.
So, I still have no idea if I'm getting a tablet, or an Optus data plan, or if it's going to be cancelled.
It was all in all a really odd exchange.placed an order on 23rd at 10:54 PM for 64 GB version and had been waiting for any further update. The order tracker still says "submitted". So, thought of messaging and here is the latest update from chatbot
"Great news. Your Samsung Tab A8 64GB has been allocated and is being shipped out to you.You can track your delivery using Optus order number XXXXXXXA" and then gives me the startrack link. Though I can`t track as of now, it might take 24 hrs before the tracking is active. Fingers crossed . Thanks OP. Hope this helps someone.CheersEdit: Just got an email saying "Your mobile broadband order for 040XXXXXX is ready for delivery and will be delivered shortly to XXXXX.Your order reference number is XXXXXA".
I am not sure if its just the sim or tablet as well but would leave an update once its delivered.I just tried it out via the chat bot and I've got the same response. Hopefully it'd go through!
what is the link for the chat bot?
Update: Got this delivered today and it’s a tablet and sim. What an awesome deal !!
My order for 64Gb was placed at 11:40pm on 23/4. Just got text and email now saying it's just been shipped.
I chat with optus assistant on the app this morning, the order was pending, bought on 23, 11pm. I was asked to provide driving license ID for checking. 2 hrs later I received SMS and email for delivery. I suggest people to make sure they have got their driving license checked to speed up the process, if they have not done so. I think this is a great deal, do 90 percent of what a IPAD does, I don't like using tablets to edit photos or videos, it is very slow to do professional work on tablet. My tablet is only for browsing the web and watch Youtube, I don't need "retina display" for youtube videos. This is practical and save lots of money, save some here and there and I enjoy my life with least cost, less stress.
Thank you for providing me your order number. I was able to find it. Your order is now in our warehouse with a SalesOrderNumber of 07xxxxxxxx. Rest assured you will receive an SMS once the order has been dispatched. Optus chat team .———-
Ordered 24th 12.34am got a temp order id but optus consultant called me at 9 am and pushed it through . I am an existing optus customer so get them to activate the plan as I already have a different tabletLocal Optus store had no stock but I sold my soul and got one from Gerry Bargain. The guy thought I was there for the $25/month plan and I had to show him the 50% off site. He wouldn't do it and his manager was getting super defensive. He would not accept it was a real deal. Maybe his Gerry mind control device started ticking when he asked me where I found out about this deal.
In the end I signed up for $25/month on 12 month plan and left the store without paying for anything. After 1.5 hours on chat and after being transferred 3 times, the Optus rep says my discount will be applied within 24 hours. I did it boys.
Do not waste your time in Hardly Normal next time, it isn’t worth it. The last time I bought a tablet at HN was in 2011, it was HP TouchPad for $99.
Normally I'd agree but Optus is out of stock. Gerry Bargain was a viable option.
Placed 2 orders on 23/4 20:08, just received delivery sms and email now, you guys ARE AMAZING!
2 orders and not a single upvote
Sorry, I am new, I will do that right now ;)
Just received e-mail and sms confirmation on delivery, whoo hoo! Order placed Sat night around 10pm.
Ordered mine on the 23rd at 9pm and finally got an sms and email that its being sent
Ordered 23rd @9:19pm, just received SMS and email advising of delivery :).
Location =Sydney.Thanks, OP. In my case —
Ordered on Tue, Apr 26, 1:43 PM
Received on Thu 28 Apr, 11.49am
Location in SydneyThanks OP, I never expected this to get honoured. Received one earlier today (ordered 26th). Received shipping notification for the other one today (ordered 23rd). Awesome deal!
I hope everyone gets their orders.
lucky Sydney!!!
ok so i got one, never really read the post - seems like a good deal - what do i do now, keep this for 12 months then cancel and thats it?
I don't even need the data - happy to just use wifi and let kids get on it every now and then?Yep
Got the text and email from optus saying delivery is on the way and you'll receive the message from the delivery partner soon. Nothing changed when tracked the order in app, still submitted and pending. Order was placed on 12:04 am on Sunday.
Long time member of the No-Tablet-Arrived-Yet crew here.
To anyone reading this who is already flogging their 2nd or 3rd units on Gumtree, I hope they don't sell!!
Honestly most people here didn't even really want the tablet, it was just that much of an enticing deal when paired with the data allocation. So yeah, I foresee the scalpers failing. The only bigger fail would be if someone actually were to buy one of these from a scalper.
I put myself in that category, and I won't be ranting if I don't end up getting one delivered. The cashback component coming through would put this into the "epic deal" category for me. Effectively a free tablet.
As to their marketability on Gumtree etc, I'm really not sure. They're not the "desirable" iPads, and not even high-end offerings by Samsung it seems. They'll sell if priced well, but I'm not sure how much demand there is to absorb the supply of dozens (potentially) of new listings.
Samsungs being Andriod tablets, demand defs ain't there. a normally $300 tablet that at one point was like $190 on Amazon sale.
What even are the margins?
a normally $300 tablet that at one point was like $190 on Amazon sale.
When was the Tab A8 4G $190 on Amazon?
Where is it normally $300?@eug: 5th edit, ah screw it, my links never work.
why do my links never work?
Anyway, just go to Officeworks, Tab A8, Easy under 300
@dbmitch: That's the WiFi version bud. 4g link is https://www.officeworks.com.au/shop/officeworks/p/samsung-ga…
@kazer: Ah, I see, then a good resell this could be.
Yet it's no iPad, so I'm hesitant on the demand, even selling for 400 or less, will there be many biters? It's not the S series tablet so missing that active pen supporter even the basic 2020 iPad has.
For 150, its worth a shot 100%
My SIM was activated in about 2 hours after I picked up my delivery and the 4g working well.
Good luck to all those who ordered :)
I had one left at my door by Auspost and another delivered by Startrack today that wanted photo ID.
Unit itself is nice although I wish the screen was a bit more vibrant.
beggars choosers
Ordered 23/04 close to midnight (64gb), didn’t make any follow up with Optus, but finally got an sms and email advising that delivery is on the way, and message from delivery partner should be received soon. Good luck to everyone else who ordered the tablet. I think we should just wait, it is obvious they are working on the backlog at the moment (understand the frustration with the randomness of people who advised they have received their tablets (i.e., the order timing)).
ordered same time, still nothing. asked chat and no help either they say it's out of stock.
very frustrating seeing others who ordered days later getting it.
Got the text and email from optus saying delivery for my first order is on the way. Ordered Sun 24 April 0045am WA time. Now waiting for delivery notification for second order.
I order on 24/4 at 9am. So there is hope.
yes there is hope definitely. 24/4 is starting to receive. They are working their way.
As long as they don't cancel my order, I am ok with some delay.
sorry to say but the time when you ordered has pretty much nothing to do. I ordered on 26th 7pm got it today 28th at 8am. so please talk to optus chat and try to push your order confirmation through (or atleast make sure the order confirmation happens asap so that you join the backorder queue asap) . thats what a lot of people on here also did.
@kazer: Is there a direct link for the chat? It asks me to login to my very old account, Erich doesn't allow using myOptus App. Also can't create a new account to chat since it requires a service number which doesn't work with the order number ending with A
@nulled: try this in a pc browser https://www.optus.com.au/notices/messaging
i just checked with this link and message option came up on the bottom right even without logging in. chose track my order option and it said its connecting me to an expert soon.@kazer: Thanks Kazer, it worked, but the chat rep doesn't know anything about my order number (ends with an A). Says that it's still not in their system!
Don't forget your free 6 months Amazon Prime and Optus Sport. I've just set it up through Optus Account Subhub.
Do you know if the 6 month amazon prime work on existing accounts? Can I cancel the prime on my account and then add the free 6 months or do I need to create a new account?
Looks like your Prime sub needs to have ended.
Okay cool. Thanks
i also got offered $10 credit for downloading the amazon app
Do the tablets have the Optus logo at start up? Are they locked to Optus?
No and no. So your resale value will be OK sir.
Sweet!
Does anyone know what the date we can cancel this safely will be ? So I can add to calendar?
Assuming it's mid April 2023 the right time to be cancelling? Not sure how it workshttps://www.facebook.com/marketplace/item/733595188000493/?r…
https://www.facebook.com/marketplace/item/511791463994253/?r…
https://www.facebook.com/marketplace/item/752088686166056/?r…
Scalpers on the prowl. Brand new in the box
That's what makes it hard for genuine buyers that actually have a use for this deal apart from profiteering. Let's hope they forget to cancel their plans after their selected term…
Some of these would be from the bonus Tab A8 with S22 promotion (your second two links because they were posted before this deal).
First ad is from a Telstra deal and the last is wifi only.
Funny how the 2nd 2 were listed a week & 5 days ago respectively.
ESP is a wonderful thing huh?
I’m selling mine, cancelled my existing tablet sim ordered this deal, insert new sim, sell unwanted tablet.
I do hope all ozbarginer’s approve /s
Seriously though isn’t the ozb code first in best dressed?
I’ve scored some amazing deals here and also lost out as well.Thing is, most people who were first in are still waiting to even receive shipping confirmation whilst others who ordered days later are saying that they have their tablets in their hands. Seems like Optus are just picking orders out of a hat to fulfil them.
Yeah but I reckon it's not cricket to gloat or rub it in the face of others who missed out, especially if you bought multiple and especially x 3 if you bought multiple just to resell/make a profit. I would just keep it to myself.
To clarify I personally purchased 1 tablet, if some people bought 10 then good luck to them, if they want to deal with thousands of gumtree / fb lowballers they deserve every penny or cent
Lol? Mine is going back to Sydney? Went from expected delivery on the 27th to the 28th, now the 29th…
Ordered around 3:30pm on Sat with 20ish upvotes.In transit
MELBOURNE AIRPORT VIC, 3045Onboard for delivery
DANDENONG SOUTH VIC, 3175Item processed at facility
MELBOURNE VICItem processed at facility
SYDNEY NSWI ordered on 27th. Your one is coming to me mate lol
Sorry for the false hope - arrived this morning :)
Great work, OP btw!
It's here. Should I open the box? Feeling kinda nervous
Make a youtube unboxing video
opening the box decreases resell value
Then make a youtube boxing video straight after that :)
Just received mine 128gb in WA if anyone wondering, ordered on 23/04.
Finally! Have just received an SMS/Email notification saying mine is on its way!
Ordered 23/04/2022 10pm.
Ordered on the 24th 00:05am in Melb. I just sat and waited. Never got in touch with Optus at any point and just got the 'ready for delivery' email. I'm an existing customer and had no barriers when creating an order. Good luck to everyone else.
Your mobile broadband order XXX is ready for delivery and will be delivered shortly to XXX.
good luck ~ in brisbane :D
9:33 Saturday night order.
Got mine today, solid tablet for the price
Ordered Saturday night just got an email and sms saying it's ready to be posted.
Fingers crossed.
May I change the phone number when I active the sim?. I receive the shipping sms with the phone number but I didnt like that number🤣🤣🤣🤣
What difference does it make? No one can call you and you can't call out.
Oh I didnt notice that but could I receive sms ?.
it's a data only plan, no calling or texting, just internet
Shouldn't be able to send/receive SMS. Are you sure it's not something else? Happy to be corrected.
@John Kimble: Definitely can receive SMS - I had to check an SMS from Optus as part of the Optus Sport sign up process.
I thought you can call/sms but as its not included in the plan its extra charge.
Can definately receive sms
Just read the CIS and I stand corrected. Can not call or sms with this sim
23/April 9:38pm, 64GB, QLD. Not current customer. Got a sms saying order is ready for delivery. Fingers crossed for some luck 😂
Got it package today. Startrack still didn’t show anything.same for Optus app, still saids pending 🤷🏻♂️
So after being told last night over live chat that I would not receive the tablet, I received a text and email this afternoon saying my order is ready for delivery. Now to wait and see what actually arrives.
Same situation. Order showed as cancelled in app, got an email saying to call them with a different reference number, then after speaking to the agent was advised order was going ahead but it looks like I have a new order number placed today and out for delivery
23/April 1030pm, 64Gb, Vic - New customer
Got the sms about the delivery in the afternoon and its trackable now from StarTrack websiteBought a second one - 128Gb 24/April 1030am, no sms yet
i just discovered i can receive sms messages using the mobile broadband service number. sending messages doesn't appear to be supported. always good to have another number for sms verifications
This deal just keeps on giving.
Not overly impressed with the tablet. Screen is meh. Spent whole day installing update after update lol. Lags even when scrolling through apps on google play. Don’t be to upset you don’t get one.
I actually think its pretty good for daily usability, no lag from it yet. and only 2 updates took less than 10 minutes to do. it might be a bit slow but im pretty impressed tbh. viewing angles on the screen is average though
I think maybe my expectations were a bit high, wasn’t this a $500 tablet? I had 4 updates to do. Certainly is lagging when scrolling even being a fresh install.
Still solid deal.For $500 it's overpriced, for $150 it's good enough.
$300 tablet.
@Ozone999: Seriously… What are you comparing just the 4g aspect i.e the antenna bands and 5g chip? The specs for the wifi and 4g version are the same for the actual display and internal processor… which OP commenter here made remarks about.
I’m donating my five units to the homeless. Who needs mobile data more than the homeless? Mind you, I have no idea how they’re going to charge the things… maybe at a local library or shopping centre?
If they go over 30gb, you get charged extra though…
Negatory, 1.5mbit unlimited til next month
@badonde: I stand corrected then (again).
What is the summary at the top of the 3rd page of the order confirmation attachment then? Says "Cost of 1MB data $0.0008"?
@John Kimble: Because you get 30Gb of data for $25 ($12.5 with discount) and they provide unit pricing on their CIS documents.
RE: Excess usage
"If you use more than your included data, data usage on these plans and all services that share data with these plans will be slowed to a maximum of 1.5Mbps until the start of your next payment cycle, unless you purchase extra data."
@John Kimble: It's the equivalent price per MB of the plan.
$25 (normal price of plan)/30GB = $25/30000MB = $0.00083/MB
won't they just sell it to get money?
i wouldn't feel comfortable about someone else using a data plan under my name. might end up being used for crime or illegal activity and you will have the cops banging on your door
If you say so. I’m not the least bit worried. It’s up to the shelter to hand them out to whomever they want. And then it’s up to the recipient to decide the best use of an asset — if this means selling it then I’m not about to judge a person in need
Better off getting one of the other tablets that is $150 and comes with 30gb data/month for 12 months you reckon?
When i played at a dsiplay instore I found that the screen was lacking in brightness. Also it was on the blue hue side as opposed to warm. Is there a software toggle that you can try to make it natural colour?
Not that I can see. It's definitely a cooler colour and looks less appealing
It does have a night mode that makes the screen a bit yellow tinted, but brightness is actually pretty good.
Maybe because I'm used to iPhone iPad brightness and colours
Ordered 24/04 but status still says Submitted 🤷🏼♂️
Same here, big sad tbh.
I also ordered on the 24th, startrack shows as: "Sorry, but we cannot find your OPTUS Order Number"
Do you use the same order number ending in A to track it? If so it find nothing. Ah well, play the waiting game.
Did you get the order confirmation email?
anyone got the model number of the device?
sm-x205
Meh, I ordered mine minutes after this deal is posted, got temporary order number. Just called to sort out my temporary order and now got an order ending with A. Don’t foresee myself getting it anytime soon. Congrats to those who got it.
But I was told that new shipment just arrived- still sitting at dock. Don’t know how true that is. But if you go to the deal page you should see that A8 is back on the website but marked as OOS
Setup my new tablet now. I can see call and sms function on it. Is this tablet capable for call and SMS with a normal Sim Card?
Yeah only ipads disable that.
Thanks ya
Ordered on the 28th at around 7 pm , got an sms late this afternoon and an email confirming I'll shortly receive confirmation from my career. Was given a phone number. Was finally able to track just now, shows it was scanned around 8 pm Sydney time for delivery to WA tomorrow.
I'll shortly receive confirmation from my career
There’s nothing quite like getting recognition for all your hard work… of so I’m told… yeah I’m still waiting…
Ordered on the 28th at around 7 pm , got an sms late this afternoon and an email confirming I'll shortly receive confirmation from my career. Was given a phone number. Was finally able to track just now, shows it was scanned around 8 pm Sydney time for delivery to WA tomorrow.
How did you manage to order like 40 mins ago? I thought it’s oos?
Sorry my bad, was meant to say 23rd lol
Lol.. I thought they were that efficient. Anyway, you got your order confirmation this afternoon with a phone number and after that you are able to track on optus app? Man mine was stuffed up. 23rd 3.30WA time, got a temporary order number, they have just done ID check today. So upsetting.
@Kahbo: Oh ,i didn't even know about the ID check. When i checked on the app it kept showing that i dont have any accounts but i clicked on the link and it took me to star track which showed me scanned at 8:30 pm sydney time
Weird that people who ordered well after most people are getting their orders.
All I have received is a single email with a real order number.Same. Almost seems like they allocated devices last in first out. Optus told me on chat they cancelled as they are out of stock. But if that was the case, they should not have been able to sell more than they have, unless their online system doesn't take into account stock levels held. Having said that, when this deal was being OzBargained, it went out of stock on their site so I think what has really happened is that the latest orders may have been fulfilled first. Who really knows though….
They did go out of stock but some people managed to place their orders using links posted earlier. That may have screwed up the order system and jumped the queue…
Kudos for everyone who got their tablet/s. I ordered on 24th early morning, no sms and email about delivery. Even though i don't need it urgently but still don't like waiting.
Ordered 2 in separate orders (23rd 5pm then again 10pm), 64GB & 128GB
64 Arrived yesterday
128 Today.
Sydney.
Not existing customer but do have an active login from a few years ago.Ordered at 10pm 23rd. Melbourne. New customer. Received text message and email this afternoon 3pm saying the it’s ready for delivery. Startracks showed dispatch is from Sydney and ETA is tomorrow.
Ditto to WA delivery
received the tablet, very nice. Can this tablet make phone call or receive phone call with this data plan? or was this just pure data plan? I am new to this. thanks
pure data
My current data SIM from Optus can receive SMS (free) and send SMS (10 cents) in a phone.
Got an sms late this afternoon and an email confirming I'll shortly receive confirmation from my career. Was given a phone number aswell but link does not show any delivery information. It just says order submitted, I am not sure if there is some thing else to find the delivery informatyion
Thanks I can see it now shows will be delivered tomorrow
an email confirming I'll shortly receive confirmation from my career
What career do you have? Nice to see they approve :)
I want to try and get android 12 running on this tab using this guide
https://www.youtube.com/watch?v=wc9Whmgakao
good idea or na?Based on all the responses so far, I can confirm that anyone in SA is getting theirs dead last.
I ordered 23rd, yet they didn't bother to allocate stock for me. Guy on phone said it's not even in existence so no shipping obviously.
And its weird cuz its a confirmed -A order so its not a temp. Got the email and everything.
Did you get a new phone number on your confirmation?
Yeah, phone number was in the contract
Ordered on 23rd 4pm. Still nothing
Not true, mine's due to be delivered later today.
Am in SA. Got mine on Wednesday.
Cheers, at least SOME of us South Aussies are getting them, overall seems were getting shafted as a state thou.
Should be used to it mate 😂
Got mine yesterday in Adelaide. Ordered on 23rd.
Well if I don't get mine today, I don't think it's coming lol
Ordered 12.50am on the 24th (Melbourne). Contacted chat and they said order is with the warehouse but no ETA on stock - waiting for restocking. Saved chat for posterity. Let's see what happens.
Ordered 11 am the same day and was told should receive the tracking number starting with 05 today.
Congrats! Let's hope the same happens for me, not holding my breath though.
I'm with you. Let's just hope for the best and expect the worst.
For anyone still pending… Don't give up hope
Mine got confirmation last night and due for delivery today.
I figured after a few reports of cancelled orders they had finished sending out their stock but I guess it's just quite a long list they are working through.Thanks OP I was actively looking for a tablet for the kids as they are scrapping over the single ipad.
Anyone recommend a kid friendly rugged case for this?
A used tyre 😁
how do you get into optus sport?
Got mine delivered yesterday! 😊 Had to show an ID. The order status is still 'Submitted' in the app. If you are trying to do a status check on your order, please ask to be connected to the sales team on the chat who will be able to provide accurate info. The customer service team is appalling at best. Also, I never received an email or SMS with tracking info.
when did you order? 23/4 or 24/4?
23/4 7.45pm
For the price the screen is pretty good. Very happy thanks OP!
i just activated 6 months amazon Prime membership. The last day is tomorrow.
Is tomorrow the last day for the prime subhub offer?
Yes unless they are extending the offer.For your information, Amazon Prime membership only can user for new member not existing!
So you signed up Prime with the same name and address but with a new email?
It states new and lapse member. Has anyone gotten it to work with existing account?
new or lapsed amazon prime subscription, can't have existing subscription. old/new amazon account doesn't matter
just remember to cancel you subscription near the end of 6 months otherwise they will continue billing you $6.99/month
States 30 April for me
I can't sign up for subhub. Always end up with an error. Anybody else the same?
Do you have an active optus postpaid service?
Not before this deal. Their system doesn't seem to be recognising this deal as a valid service for subhub.
I bought it late on Saturday evening around 8, it delivered this morning.
I am first time using Optus post paid. Should I cancel the service after I've paid the 11th month? For the 6 months free Amazon prime, after 6 months do I have to cancel it to avoid further charges? Thanks.
I'll be happy when I see a lot more who ordered the 24th get there's
Holding my breathJust got my email & SMS saying my order is on the way. Ordered 1am on the 24th.
I ordered an hour before you and also just recieved my email and sms saying my order is on the way.
Order 1230AM on 24th, got the text that it's on its way as well
ordered on 23 and order got cancelled
Just got mine delivered in QLD now . Ordered on 23 April 2022 about 10:00 pm ,had the tablet and the sim in the brown box . Thanks Op one stunner of the deal .for the ones who have already activated the sim can this data pack be used whilst overseas or it is just to use in Australia only
Aus only
Finally got the update that my order is on the way. Ordered at11pm 23rd.
Thanks again OP.Can posters also include (in addition to when the order was made), which state they're in and whether they are existing customers? I'm wondering if they would prioritise new customers because at least they could justify it as customer acquisition costs. Otherwise it doesn't make too much sense why those that ordered earlier are getting the stick.
I ordered around 12am 24th and just got a shipping confirmation email + sms
which state? existing customers?
Hahahaha
sorry fair call, i got distracted :D
VIC new customer
My tablet just arrived. Ordered at 11pm 23rd.
QLD, new customer
Ordered 23rd @9:19pm
Delivery update 28th @ 4:30pm
Just delivered 29th @ 11:45am
Location - Sydney.
New CustomerCurious what people think the tablet is actually worth (especially when compared to say a base model ipad). I missed this deal but see some people selling them for ~$250 online so was tempted to nab one for that price….however i have found samsung tablets in the past get veryyyyyy sluggish quickly
$250 is probably a fair price
Performance seems adequatemaybe I've had my old ipad for too long, not sure I'm used to the "widescreen" display ratio (great in landscape for video, a bit too narrow in portrait for reading) and the colour of the screen seems a little too blue for my liking. Facial recognition is very hit and miss, works maybe 60% of the time for me so far. Loud audio. Expandable microSD great for loading up videos and other content. Still great value for this deal price
You should still be able to get it for $25/m in store at Optus, HN, or likely other Optus dealers. Why pay $250 when you can pay $300 over the year and get the data plan as well?
Hmm, don't really have any need for the data….
If you can still get it for $25 from the optus website, you'll also get $55 cashback from CashRewards. Another benefit of buying it yourself on the plan is the warranty will be easier, and you could claim it on your tax if appropriate.
I’ve used this tab for couple days now. I say get the iPad. Unless you need android.
Can you find one within $500 of this
iPad 9th gen Wi-Fi 64GB is $499 RRP.
They're out of stock though?