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Sign up to Superloop Using Zip Pay and Get $50 Cash Back @ Superloop

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The Offer

  1. The Superloop ZIP PAY Cashback Offer gives new residential customers who sign up to any Superloop NBN or Fixed Wireless plan, a $50 cashback to their designated ZIP PAY account within 21 days from the service start date (Offer), subject to these Terms and Conditions.
  2. This Offer is valid from 17 January 2022 and until Superloop withdraws the offer at any time without notice by not advertising it. By applying for the Offer, you agree to be bound by Superloop’s Standard Form of Agreement available at https://superloop.com/legal/terms/ (SFOA). Superloop may change these Terms and Conditions at any time in accordance with the SFOA..
  3. By applying for the Offer, you agree to be bound by ZIP PAY Terms and Conditions available at https://zip.co/au/page/zip-pay-terms. ZIP PAY may change these Terms and Conditions at any time in accordance with the AFIA Buy Now Pay Later Code of Practice (Code).

Your application

  1. To be eligible for this Offer, you must:
    • be at least 18 years of age with a current Australian residential address;
    • be a new customer of Superloop and sign up for any currently available NBN or Fixed Wireless Plan; and
    • use ZIP PAY as your preferred payment method when signing up.
  2. Superloop may accept or reject your application in its absolute discretion.

How the Offer works

  1. This Offer: may only be used once per customer and premises; is non-transferable; cannot be used with any other special offer or promotion; and cannot be redeemed for cash.
  2. The Offer is applicable only for new residential NBN and Fixed Wireless customers and not available to existing customers.
  3. This Offer provides you with a $50 cashback to your designated ZIP PAY account, which will be applied by ZIP PAY at the time of signup and a $50 cashback to your ZIP account will be manually applied by ZIP within 21 days from the service start date.
  4. If you disconnect your Superloop NBN or Fixed Wireless plan in less than 30 days, then minimum cost of one month service charge and the price of the monthly internet service charge will be applied as set out in our Critical Information Summary (CIS).
  5. The monthly fee applicable to the service you selected at the time of signing up is set out in our Critical Information Summary and Pricing Schedule available at: https://www.superloop.com/legal/critical-information.html
  6. All other charges such as upgrades, additional data packs, other internet services, installation and other charges for non-standard installation will continue to apply.
  7. Returning customers who have previously been with Superloop and already received a six (6) month discount promotion will not be eligible for a new promotion for a period of twelve (12) months.
  8. This Offer is not available in all regions and does not apply to NBN Sky Muster or business services.
  9. All products and offers are subject to availability and Superloop reserve the right to change or withdraw offers, products and services at any time.
  10. All prices include GST.
  11. Superloop makes no representations regarding third party products or services, including ZIP PAY.
  12. Images are for information purposes only and the following are trademarks of Superloop: Superloop and the Superloop logo. Other company, product or service names may be trade or service marks of others.

Referral Links

Referral: random (1064)

Referrer gets 10% off for 6 months.

Related Stores

Superloop
Superloop
Zip Pay
Zip Pay
Third-Party

closed Comments

  • +2

    Still not received. But thanks for the updates from above guys.

  • +2

    I called them and they told me the sace

  • +2

    No $50 here either

  • +2

    a $50 cashback to their designated ZIP PAY account within 21 days from the service start date. Its been 27 days still no mula

  • Let’s give ZIP a call for this, together. May also worth giving some pressure to Superloop.

    • +1

      I contacted Zippay twice, I received their email today:
      Thank you for your patience while we have been reviewing your request.
      Unfortunately, you are not eligible for the Superloop promotion rewards.
      Please reach out to Superloop for further information.
      If you have any other questions or would like any further assistance, please let me know.

      I left them two years ago, don't know why I am not eligible for this promotion.

      • Mine was the same. Did you had any luck reaching to both Superloop or Zip? It feels like they are just hand balling stuff.

        • No luck, I received an email from Superloop today. It says:
          I have spoken regarding this issue to one of our team leaders and have been advised that as Zippay are the ones who handle the actual cashback credit of the $50.00 that we are not able to follow this up and that it needs to be taken up with Zippay.
          We have had a few queries in regards to this but we have been advised multiple times that Zippay are handling this as the credit goes through Zippay not through Superloop.

          I don't know what I can do now. Any suggestions?

        • After I contacted Consumer Affairs Victoria I received email from Zippay, it says: We can confirm you are eligible for the Superloop promotion. We are awaiting for the cashback to be applied to your account and will reach out to you once this has been done.

  • Have not received my $50 yet, don't expect this from superloop.

  • I chatted to Support and they said they would escalate this to Accounts team, and the he said the Accounts team will contact me!

  • +1

    Hey guys, just an update on this: I have done an online chat with zip last week (23 Mar) and they said they will escalate this for me. This morning I checked my zip account and I saw the $50 reward deposited on yesterday (28 Mar).

    • +1

      Looks like I got the credit too. Cheers

    • +1

      I got it yesterday too!

  • +1

    Finally, got the money as promised, good on you superloop

  • Finally received on 28/03/22. Cheers

  • did anyone also use referral? I joined by someone's link but seems no $10 bonus yet.

  • Superloop set me up manually as there were errors in their system.
    They then told me to pay them by BPAY via ZipPay. I did this at a $2.50 fee.
    They then told me they can't help and Zippay run this promo. I reached out to Zippay; here is their response:

    Thanks for your email.

    Unfortunately, your orders are not eligible. Because they are bill payments. Please reach out to Superloop for further information.

    If you have any other questions or would like any further assistance, please let me know.

    Regards,

    Joseph

  • Have been chasing this for a few weeks, messaging Superloop and Zip in online chat and Zip via email.

    Zip got back to me today:

    Unfortunately, Superloop have not advised us that you are eligible for this promotion and us such you have not been credited.

    If you believe you are eligible, please contact Superloop directly, and request them to contact us to advise of your eligibility.

    I am on the phone with Superloop. First response was that you are not eligible because you signed up under a six month discount… Superloop didn't mention this when I chased them up about it a long time ago saying that it is an issue on Zip side. Have been transferred to another person - not impressed.

    • same situation. got the runaround , talk to zip, talk to superloop etc.

      in the end superloop said they're aware of the issue and are trying to sort out with zip and to give them a few days.

      • Have chased Superloop twice in the last 10 days. Both times they said we'll sort it out, give us a few days. No response.

  • Never received cashback

  • Would not recommend superloop. Had a terrible experience with dropouts and cancellation.

  • Cashback not honoured. Zip told me to chase superloop and superloop told me to chase zip.

  • no cashback after a month

  • Cashback came through after a number of emails 👍

    • +1

      got $50 thanks OzB's hard working!

  • +2

    50 dollar credit back. Very nice

  • +1

    Cashback came thru even though I already left superloop

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