Seagate Exos 16TB Enterprise is on sale now @ $528 (including GST) on Newegg. With promo code AUS9394, there's an additional 10% off. Free Express Shipping included which is around 3-5 biz days to Australia.
All purchases on Newegg are eligible of 30 days return guarantee.
So even for an import model, we can claim warranty within Australia?
Would probably buy one if they could guarantee this
No, Seagate won’t cover this in Australia…
That is normal for hdd's. Often ship to singapore. If you buy locally it's simply their job to ship to distro who ships to singapore.
This answers sounds ambiguous. Seems intentionally.
Does Newegg accept RMA claims for the full 5 year manufacturer warranty period of this drive?
Was very tempted until I read the comments on similar deal in october - https://www.ozbargain.com.au/node/657510
Just not worth dealing with newegg it seems.
Same, about to buy, but then I saw the feedback about warranty etc..hmm..maybe I'll wait for Amazon to match the price or pay a little bit more for Amazon.
Seriously mine sounded like a Maracas when it arrived, I managed to sent it back for a refund, but it was a near thing…
If I hadn't had sent photos to someone on WhatsApp to show the unopened drive, I wouldn't have been able to substantiate it….
The x16s are normally noisy drives as these are Enterprise drives. Unless you had a actual dud with bad SMART parameters reported I doubt there was anything actually wrong with the drive.
@BargainKen: My drive had broken bits inside and when I shaked it ever so slightly in rattled like it was made of sand…
Definitely not normal, and definitely DOA
Is Amazon good with covering warranty for internationally shipped HDD?
I've learned my lesson, lucky it was only a $50 PC part. I definitely would not be paying anymore than that for any item from them. Even their own country's customers have so many issues with their products. Treat it like Ali Express, small items only that you can afford to lose.
piff American store no thanks. I would like my HDD to get here working and not damaged thank you.
Would have bought it but don't want to deal with warranty pain. I have also read that Amazon supports and donate fund to the anti-vax misinformation movement which added to my to avoid if possible shopping place.
What's Amazon got to do with a HDD sold by newegg?
anti-vax misinformation movement
They have an organised group, and they called themselves misinformation?
Dont nutty groups normally like to pretend they have real information?
I feel like your sources might be slightly amiss.
If you're after quiet and great value drives for NAS, shucked WD Elements from Amazon are OzB favourites. You get 2yr warranty (you need to keep the enclosure if you're planning to return them under warranty). I've got 3x8TB and 2x12 Helium filled drives and zero issues with them.
I've got a couple and they've been great. Just shucked a 16tb for my PC.
My preference would be the Seagates though which have better drives imo and less dodgy than WD.
What do you mean by 'shucked drives'? Can you link some of these? I am chasing 2 x 8TB+ drives for a little home server/data backup but can't justify dropping $700+.
When you think about shucked drives vs server drives there is a lot to consider about drive reliability and data assurance, if you care about those things…
For sure. They'll be going in a RAID1 array so drive failure isn't a major issue (except for my wallet).
@WowBargain: So if you get something like this: https://www.ozbargain.com.au/node/667539 do some quick googling and check what comes inside. The drive in that deal is a decent shuckable drive. If its a drive with a good reputation and its CMR then after getting it put it through its paces while still inside enclosure. Run a self test, extended self test, sequential read test, sequential write test, random write test, random read test. If it passes all of those then remove the drive from the enclosure and use it as a standard drive. If it has failures then I would return it especially for a place like Amazon.
For some of these external drives you will need to cover up some pins. People on the net and reddit usually would have mentioned something about this already so you can be forewarned about that.
In above deal i linked some data about recovering from RAID drive failure. The chances of recovery are low with big capacity drives, and non datacenter drives lowers the chances. RAID1 makes recovery a little simpler but always have a backup. Even if the backup is a third drive that only gets a weekly backup written to it but otherwise gets no use. But there are various other backup options.
PS. For datacenter drives there was a 8TB WD Gold deal recently. Ofcourse the price was a lot higher per TB.
@WowBargain: Raidz2/raid6 for drives above 8tb.
There are countless graphs and tests, but the long story short, is that the extra work, and the time taken to calculate that much parity data during a rebuild, has very high odds of failing a second drive.
Above 8tb, mirroring is your best bet; raid1 is just a slowdown, for statistically very very little real world redundancy.
raid1 is just a slowdown, for statistically very very little real world redundancy.
I meant raid5; raid1 is what you want.
Search WD Elements here on OzB. Read comments. This is how I learned all about it.
Most of the time, WD puts (literally) a white label on enterprise drives and then uses them in external enclosures. While they might not be as reliable as standalone, internal Enterprise drives, they are a great value when in a NAS setup (i.e. in a RAID for redundancy).
Hi Newegg Rep - your shipping prices to Aus suck.Please consider lowering these ridiculous shipping costs so we can buy more of your products. Thanks!
Global shipping is cooked at the moment! The costs have to come from somewhere, there's no such thing as "free" shipping.
It's always been a ripppppppoff, even before covid.
They already have a 10% 'aus tax' on most products, plus GST, plus shipping. Newegg would get more of my business if their shipping didnt cost $30 minimum on everything.
Free Shipping @ Seagate Exos X18 16TB Enterprise HDD (CMR, 7200 RPM) $511.83 Shipped @ Amazon US via AU
I'm surprised this hasn't been negged out of existence.
Offering a 30 day warranty is ludicrous or insulting at best on ~$500 drives shipped from the US, especially when the manufacturer won't honour their warranty. Really, why would you buy it ?
Or you "could purchase an extended warranty" from newegg.
I've also heard and seen bad stories about newegg flat out refusing to replace drives (and other components) after their 7 - 30 day warranty has expired.
You're better off giving me your money. I can spend it better anyway :-)
30 days warranty? Who do they think they're selling to? Haha this isn't the USA, thank god we still have consumer rights here in Australia.
You think 30 day warranty is bad, then you find out its a 30 day warranty from date of purchase. Not from when its actually been delivered. Newegg are disgraceful!
Can we all appreciate the fact for a moment that there is such a thing as 16 TB hard drives at sub-$500 price points? And that SSDs aren’t even that far behind with 8 TB SATA models retailing for less than $900?
No offense but Not really mate. What happens when unsuspecting ozb'er or anyone for that matter purchases 1,2,4,8 or more drives for their shiny new storage then X drives die after 30 days. Worst case ~$4k out of pocket ?
It's unethical.
If they honour the manufacturer warranty then sure, go for it.
Agreed. Merchants have no right selling to the Australian market unless they are adhering to our consumer rights
Totally agree. However, it is equally unethical when domestic merchants slap the Aussie tax on top of these items. And no, that's not because of stricter warranty requirements.
keen on 12 drives to fully restock my NAS. too much risk with Newegg and warranty questions
If you're going to trade in Australia, the ACL applies to you. The minimum warranty period is 1 year and the actual warranty period depends on the expected life of a given product.
90 days is joke.
ACL for international companies only applies in theory/technicality.
ACCC do not have jurisdiction and cannot legally force an international company to do anything if they don't have a physical presence in Australia. NewEgg don't have an Australian office.
ACCC can and will tell them they need to, but the international company has no legal obligation to comply.
I've warrantied 16tb Exos shucked Seagate Drives bought from Amazon before directly with Seagate in Australia, no problem. If I bought from Newegg, I'd never want to warranty through them anyway. Warranty with seagate direct is fairly quick. Never had an issue with that. The only issue is they only let you warranty three overseas purchased drives per seagate account each year. But you can just create additional accounts to get around that if ever required.
I'll probably replace my last 12x4tb raid array with these.
Sounds like NewEgg are trying to ignore ACL
I bought 12 x Drives from NewEgg in last deal.
Honestly arrived brilliant packed in individual boxes with Bubble Wrap etc inside a Larger Carton.
All 12 x Drives are working well in Server.
Why are newegg still allowed on OzBargain?
I got one in October on a similar deal. No problems here. Running like a champ in my Synology NAS
ACCC says:
"Shopping online with an overseas business
If you buy from an online seller based overseas, you should be aware that you may experience practical difficulties in obtaining a remedy from them.
If your seller is based overseas and writing to them doesn’t resolve your problem, try asking the consumer protection agency(link is external) in their country if it can help.
Our Scamwatch website provides tips on how to spot online shopping scams.
Also, you should be aware of your rights when buying parallel imports online (i.e. products that you buy from a seller who does not have specific permission from the manufacturer to sell those products in the Australian marketplace)."
https://www.accc.gov.au/consumers/online-shopping/shopping-o…
How do you get the free express shipping? (3-5days)
Doesn't appear for me, charges $39.09 for this
Standard shipping is free ~9days
Broken out of the box like this, anyone knows what to do?:
https://www.youtube.com/watch?v=6TbiPuGEg58
https://photos.app.goo.gl/9LHrVDRNBQSDYC929
Dear,
Please contact Newegg customer service for tech support. https://secure.newegg.com/global/au-en/helpcenter/producthel…
What is the warranty like? I have heard there is issues with Newegg.