Fulfilled by Amazon UK. Just got a price-drop notification from 3camels that this kit is at its lowest ever. Hopefully helps someone out there with their lockdown blues, maybe come out of this with a new skill!
CamelCamelCamel.
How long was the setup?
About an hour. Then fiddling on and off.
Can someone who received theirs tell me roughly how large and heavy the box is?
DHL attempted delivery today but nobody was home so I might need to get it sent to a collection point, and this is the only weekend I don't have 'the big car'.
Did you receive update from DHL tracking they arrived Australia before they knocked on your door?
Yeah, I got a message saying there was a package coming, then half an hour later I got another one saying they'd attempted delivery.
950 x 520 x 320
Thank you! That's very helpful.
So.. How do you connect this to an amp or speakers. According to the description the only output is "1/8-inch headphone output"
EDIT
Wow, Amazon description is pretty pathetic.
Has 1/8" Headphone out, MIDI out, USB (MIDI) out, and 1/4" L TRS + 1/4" R TRS out
https://www.alesis.com/products/view2/nitro-mesh-kit
Yeah, use the "L/Mono" out to run to the desk or audio interface
Mines all over the place, it was picked up on the 9th then went to heathrow then went to liepzig now frankfurt then I got an unexpected circumstances alert.
I had the same thing and it was stuck in Singapore for ages. Then stuck in Melbourne for ages. Then - out of the blue - I received notification that it would be delivered yesterday.
Singapore for ages. Then stuck in Melbourne for ages
Did you see any update from DHL Tracking they stuck there?
No, no updates at all.
@mickeyjuiceman: I just trying to find out from @RichardMelbourne before he received it how did he know stuck at Singapore?
No, no updates at all.
@mickeyjuiceman So you didn't receive it yet?
My only update on DHL tracking is
Wednesday
06.10.2021
14:08 Local time | Shipment information received
Service Area: MAIDSTONE - UK
@superforever: The DHL history showed it. I was going to copy and paste but the history now shows only that it was on hold "09:10 Local time | Shipment is on hold" - but at the time it had more information (not that it was any help).
It arrived on Monday, 18 Oct.
Good, my DHL still didn't say arrive Sydney
I got this from Amazon, I may receive a free drum.
"We’re very sorry your delivery is late. Most late packages arrive in a day. If you have not received your package by 25 October, you can come back here the next day for a refund."
@superforever: I didn't read that as free drum kit - I just assumed it meant a refund and you wouldn't receive the drum kit. Hopefully I'm wrong (and hopefully you'll receive it soon).
I just assumed it meant a refund and you wouldn't receive the drum kit. Hopefully I'm wrong (and hopefully you'll receive it soon).
What I mean is the drum already on it way from DHL may be stuck somewhere, even they refund me DHL still have the parcel with them to deliver to me.
I have the same before when ordered a SSD from Amazon and courier please didn't deliver it on time and no idea where the parcel is, after Amazon refunded me the parcel arrived after a day or two.
@RichardMelbourne: Amazon offered me a refund on a luthier file a couple of weeks ago even after I'd received it "because it's been delayed". I could have taken it, but hey, ethics.
I have had them offer refunds for genuinely lost parcels which was good (as per your example). I know they have a lot of stuff in transit, but their systems are breaking more these days, I've found.
@mickeyjuiceman: @richardmelbourne @mickeyjuiceman
Is there any chance they would send a replacement from Amazon Au stock or elsewhere? Called Tuesday and they said they'd look at a refund or replacement on Friday, I've had the same issue as @superforever, no updates to DHL and I called them and they said they haven't received the item yet.
Just really desperate for them before the end of November haha
@DoogsDan: No idea - but I'd contact Amazon and ask them to send from Australia (if they're in stock): worth a try.
I've had the same issue as @superforever, no updates to DHL and I called them and they said they haven't received the item yet.
I hope they refund me and the parcel will eventually delivered.
A true OzBargainer…
😁 may be fuel shortage affected the delivery I am not sure.
no updates to DHL and I called them and they said they haven't received the item yet.
Hopefully DHL actually received it just stuck somewhere, if that is the case it will arrive just don't know when.
@superforever: I'll let you know what they say when I inevitably get the phone call from Amazon AU tomorrow!
I inevitably get the phone call from Amazon AU tomorrow!
I just chat with them online, they said couldn't ship from somewhere else and refund is the only option.
@DoogsDan: https://www.news.com.au/finance/business/retail/retailers-tu…
I think there are supply chain problem all over the world and parcel disappeared for no reason.
May be my drum will suddenly appear next month or year 😉
@DoogsDan: I have two updates, actually gone from one amazon facility to another and disappeared.
Wednesday, 6 October
1:03 PM
Package departed an Amazon facility
Rochester, Kent GB
Tuesday, 5 October
8:22 PM
Package arrived at an Amazon facility
Rochester, Medway GB
Carrier picked up the package.
@superforever: Any updates? Did you take the refund and no further shipping updates?
I've had no updates from DHL since the 12th October last location being Maidstone as above.
@Master Bates: They refunded immediately by the time I asked.
Same Maidstone and DHL said only received shipping information never received the item.
@superforever: Damn, seems like Amazon UK pulled a swifty on us.
Was looking forward to hitting those drums!
@Master Bates: Not sure why lost from one Amazon facility to another.
And they won't offer to ship from somewhere else and Amazon AU still accept order for UK stock but UK site didn't say have stock.
@superforever: I have the exact same info that you have on both DHL's and Amazon's website, so looks like I'm not getting my drum kit. :(
@Master Bates: Ring up and explain your situation!! It’s very slack of them; worth trying to get more compensation out of it
@superforever: Got a voucher for $200 to buy another set through Amazon AU. Just came 2 days ago! Definitely worth trying. I wouldn’t say that you know of someone else getting it because they might not like that. I was just really polite and said it’s really slack that it took this long and then I get nothing but a refund. I mentioned how I had missed other sales because of the delay. The guy was very understanding.
Got a voucher for $200 to buy another set through Amazon AU
Really, I did tell them that I couldn't get that price anymore, so $200 credit? Can you use it on something else?
Nah just had it applied to the same kit but stocked by Amazon AU
They won't give me that and AU stock now is $710.87, wondering what would happen if you return it.
@DoogsDan: That's a great result. Was that with an overseas support team or local? Best to call you reckon rather than use chat?
@Master Bates: Definitely call; live chat were useless and never even got back to me. I called their support line for lost items and the guy was great, did it all straight away. Just be honest and tell them what’s happened and that it’s disappointing, especially as a prime member. I think the $200 voucher was a very reasonable result for me and from their perspective.
@DoogsDan: Update time: The drum kit is sitting next to me and Amazon refunded the ~$280 difference to buy it from Amazon AU. Now to set it up and start drumming!
More detail: It took a several phone calls with 2 different operators because their VOIP line kept cutting me off (mostly timed out whilst I was on hold). They initially tried to claim the best they could do was refund, but I pushed back and they agreed to the above. It was a little bit convoluted, they couldn't just refund the ~$280 it came in various guises (promo credit and refunds over several purchases) but the result was the same and I am happy for it.
Thanks for giving me the mojo DoogsDan.
@Master Bates: They have already fund refunded me, so in that case I don't think they will still give me $280 difference to buy from AU.
Arrived this morning.
Delivered! :D Apparently someone at #90 at a nearby street also bought one and should be arriving in a few mins… wanna jam? haha.
By the way - I was watching a YouTube video and the guy said he'd found a more detailed manual for this drum kit. Apparently, "the drum module was designed by a company called Medeli and is internally exactly like their DD512 module".
https://demonicsweaters.com/2019/06/alesis-nitro-mesh-kit-co…
Just scroll down to where it says, "As well as the full manual here for download" - or direct link here: http://demonicsweaters.com/wp-content/uploads/2019/06/aw_DD5…
His stuff about this kit is well worth watching, as a general rule
Yep - looks like it. I've ordered a Yamaha KP65 kick tower and Mapex P600TW double kick pedal 😊
Excellent justification :-D
@mickeyjuiceman: lol it was always the plan due to Lars Ulrich 😁 this guy just showed me a proven means to implementing it with this drum kit…
Mine still says “Shipping information received” by DHL (coming to Adelaide), but arriving today on Amazon.
Contacted DHL and they said they haven’t received the item yet. Amazon UK said they can’t do anything about it, and Amazon Aus said I need to wait until Friday for them to do anything further as the estimated delivery date is today so they have to wait until it’s considered ‘late’ to help out.
Is there anything I should request or do when they contact me again Friday? Been an absolute disaster considering it was ordered a month and a half ago, seems as if everyone else had updates despite delays but surely mine should’ve left the UK by now?
have been using mine for a few days now, the built in songs' rubbish!
Delivered!
Got it setup tonight over a couple of hours and had a bash. Make sure you get a comfy stool with your kit. Time to learn how to count to 4.
Going to use the factory features for the first week or two, then going to see if I can hook the drum kit up to FL Studio and link it to EZDrummer and other drum MIDI / VSTs
Amazon said coming today by 8pm but still no update from DHL, DHL tracking still didn't say arrived Sydney.
Didn't show up today and Amazon site said this, in that case I don't mind arrive after 25Oct.
"We’re very sorry your delivery is late. Most late packages arrive in a day. If you have not received your package by 25 October, you can come back here the next day for a refund."
Yeah I’m in the same boat. The guy said he’ll try to organise a refund or replacement Friday so I’m just gonna push for replacement stock if that’s possible.
They already shipped on the way from DHL so I think it will arrive but now I hope it will arrive after 25Oct so that I will get a free drum.
@superforever: Same here, I might be one of the first ones who ordered from Sydney and also Prime member. just checked with them and got the same thing — wait. sometimes I think there's no advantage paying for Prime membership. soooo disappointing.
@noypidev: Just chat with them today and they immediately refund me and didn't ask if I want refund.
Issue me $10 credit and the chat end before I want to ask another question, chat again and ask about if possible to ship from AU and they said no and I said they only gave me $10 because of their mistake and I won't be able to order at that price again and the guy issue another $20 credit.
@superforever: Due on the 19th / CSR states "lost in transit" / refund received / offered $10 initially and held out for the $30 credit.
For anyone who plugs in their headphones and thinks, wow - the sound is quiet and pretty crap (as I did) - here's the likely solution if you're using a headset with microphone. I found a comment on reddit (https://www.reddit.com/r/edrums/comments/iuv2gz/alesis_nitro…) which said someone pulled the plug part way out and all of a sudden it sounded great. I grabbed my headphones/microphone splitter, tried that and sure enough it sounds great, now (and much louder). Phew!
Hopefully this will help anyone with the same problem.
I've put together a few racks, currently a custom Gibraltar setup, it really helps to use a tape measure and spirit level when setting it up. It can save headaches down the track as the rack can twist easier if it's not square and level.