Following up from this deal, https://www.ozbargain.com.au/node/551856
For those who signed up for the Free Kathmandu Summit club Last year will receive a Free $20 anniversary voucher as well as a $20 birthday voucher if your birthday is coming up that can be stacked in one transaction when you shop online or instore totaling up to $40 worth of free stuff!
Anniversary vouchers are not targeted and are given to everyone who have been a summit club member for around a year
Signed up last year, never got any vouchers. Not even the welcome voucher.
you might need to change your preferences in your Kathmandu account
I'm the same as pandoraroom. I haven't received a birthday voucher (it's in the next couple of weeks) nor have I received an anniversary voucher. When was it sent?
What preferences need to be set?
What preferences? I have all marketing emails turned on including post and text. I get postal mails for Kathmandu every year.
@danlibbo: Yes mate. But I didn't receive the welcome voucher or the anniversary voucher that doesn't require a birthdate. There is no explanation from OP with so many of us are not receiving the voucher.
Is it possible to get the vouchers retrospectively after changing the preferences?
same here
Also, my account is more than a year old and I don't have $20 voucher that OP has mentioned here.
I contacted CS and they told me I need to make a purchase on the account before I'll get any vouchers.
Received several $20 vouchers in 21 & now in 22.
Spent on Clearance items with additional discount.
Just to let you guys know, this is turning into a marketing fail.
Has there been a recent change as I am getting "Only one discount voucher can be applied per transaction." after chucking in the 2nd discount voucher? (i.e. can take only $20 off)
Birthday today and received neither of the vouchers, preferences allow marketing and I have bought within the last 6 months.
Happy birthday!! :)
Happy birthday! Mine’s tomorrow 😄
Didn't got the anniversary voucher neither the birthday ones.
I feel this is just a fake marketing to drive traffic towards Kathmandu, get ppl subscribe to summit membership and achieve Marketings year end goals.
I wouldn't downvote this, would wait and see if the Kathmandu marketing team reads this and sends the coupons to already subscribed members 😬
Nothing on my account.
I received both a "thanks for being a summit club member" $20 voucher last month, exactly 1 year on from signing up, and a $20 birthday voucher this month.
Me too - got my 2 vouchers in March
i've been getting these vouchers since last year. stacked them in-store, initially the cashier said there was a problem with one of the vouchers but it went through after a while. i just happened to check the balance on the one that had problems and found i still had credit. $20 of more stuff!
Just found out that I got $20 voucher on 11 March but it expired on 24 March :((
Why do they make it valid for only 13 days???
To make you spend money, checks engagement, drives need.
if you don’t spend the money when the voucher comes in then you are very unlikely to buy unless you have a need and then its just a discount.
If you buy via a discount mentally you have a good experience then when you have a need you are more likely to think of Kathmandu.
It’s all just Marketing
I got a $20 voucher in August last year and Feb, spent both, i like their stuff but it tends to be little expensive, vouchers make it okay.
I've been a summit club member since 2013… haven't received any of these vouchers you are all talking about.
Received $60 worth of vouchers since joining in March last year.
Add another voice to the "haven't received any vouchers since signing up" chorus…
Do they send you a message about if you receive a voucher?
the vouchers are sent by email
I made a complaint to Katmandu about the welcome voucher and I got this reply
"After looking into your account I can see that there are no purchases against your membership.
The vouchers are only generated if you made a purchase at the time."
But from the previous deal: https://www.ozbargain.com.au/node/551856 , there was no need of purchase for welcome voucher.
You can judge this company by this.
I emailed customer service about the anniversary voucher and was given this response:
Thanks for your message.
There has not been any anniversary voucher issued this year on your account as these are not a guaranteed benefit every year.
You will see on our summit voucher terms and conditions that we do not specify any entitlement or conditions for these.
https://help.kathmandu.com.au/support/solutions/articles/51000164483-summit-club-terms-conditions
I am very sorry for any inconvenience caused.
Recieved $20 welcome voucher 2 days ago. Signed up when OP posted the deal. Birthday voucher coming in a few days
are people still getting welcome vouchers when they sign up?
I've been a member for a few years. Spent money last year. Have marketing emails turned on. Have my birthday entered.
Was my birthday yesterday.
Received no birthday coupon, no birthday email. Nothing.
Has anyone else experienced trouble with paying via credit card? However paying with paypal worked fine.
Another one reporting no birthday vouchers this year – have marketing emails turned on, my last order was in Jan 2021, and received vouchers in past years.
Don’t like the website redesign – and seems like perhaps they have let other things slide as well.
I received birthday voucher but no anniversary voucher.
Are these vouchers linked to individual accounts?
Me and my wife bothe got $20 voucher each. Can I use both in one transaction?
I tried to use more than one voucher (that comes from diff accounts) online before, and it worked ok. That was last year, hopefully it still works now?
I have received an email today, please check you email if you are registered to summit club.
Targeted?
yes
They keep sending me daily reminders to use it, but most of the stuff on their site is too expensive or just crap…
buy something from clearance section.
Happy to have yours if you really don't need it.
also happy to put it to good use
I agree about pricing; their stuff becomes buying when it's half price or less (preferably with 10% Cashrewards, like before EOFY). The RRP is a joke. The quality of most of the stuff is actually not bad and looks nice IMO. Much of their things are produced in a more environmentally sustainable way, which I am prepared to pay a bit extra for (recycled plastics, etc.).
Didn't receive one on any of my accounts so guessing its targeted.
They only sent them to people who are unlikely to use them…
Makes sense
I had one, was an anniversary voucher
+1 Pretty sure this is some anniversary linked credit.
So yes, targeted to those who signed up X years ago.
I was able to go instore and find something in the clearance range - got a decent discount too.
Believe you can also click and collect these days with no surcharge.
Pretty sure this is some anniversary linked credit.
I got mine and it's not my anniversary…. If it was, my wife would have given me a hint…
I got one on my birthday. No anniversary one.
Just received a 'Spend $250 to get a $10 voucher' email.
That's 4%. How exciting.
Yes, I also got it days ago and place an order to get 3 shirts for Buy 3 pay one and no shipping cost . Happy with that .
Can do of these vouchers be used in one transaction?
what does that mean?
Sorry i meant * can 2 of these vouchers be used in one transaction?
What is subject line of this email?
"Congratulations, kasakaybarahayna! Here's your exclusive $20 anniversary voucher."
cheers
I signed up 20/7/20 so I have to wait a couple of days for this?
Did you get it? When?
Thanks Picked up a water bottle for free.
Received several $20 vouchers per membership in 21 & received anniversary $20 now in 22 👍
Spent on Clearance items with additional 30% discount in Nov 21.
After $20 voucher: $8 100% merino t-shirt (originally $120)
$1 Batu draw string shorts (originally $80)
I got 0 vouchers still. Was there anything you did on signup other than singup?
Pity.
Got free memberships from Deal & have spent slightly more than $20 each use.
Just received $20 anniversary voucher on 2 memberships. Now hoping for a good sale on clearance items to spend it on!
Before they changed their computer system, found same voucher could be used multiple times instore - if already reduced clearance price was further reduced!!
Got so much for so little, but still to use it (mainly cold weather merino & thermals)
I got a $99 bag for free with a $20 a voucher.
Signed up early June and did not get any vouchers. Pity was going to make a purchase, will go elsewhere.
Just to let you guys know that your Kathmandu vouchers can be Stacked Maximum 2 in one transaction ($40 worth of credit)