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Samsung Galaxy S21 5G 128GB $1,099, 256GB $1,199 + $500 Trade in Bonus @ Samsung

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Samsung Galaxy S21 5G 128GB $1,099, 256GB $1,199 + $500 Trade in Bonus @ Samsung
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superforever on 25/03/2021 - 00:20 samsung.com (16233 clicks)
Last edited 31/03/2021 - 19:54 by 3 other users

New price updated

S21: 128GB $1,099 | 256GB $1,199

S21+: 128GB $1,299 | 256GB $1,399

S21 Ultra: 128GB $1,599 | 256GB $1,699 | 512GB $1,899

All before $500 trade in bonus

Phone price - $500 trade bonus - phone trade in value - $50 promo voucher

Previous deal

$50 voucher link - https://shop.samsung.com/au/sign-up but it may take some time to arrive or may not arrive.

How to trade in https://www.samsung.com/au/tradeup/

If you received this error with the trade code "Sorry, due to an error, trade-in service is unavailable at the moment"

As mentioned in the last deal, you have to enter your credit card details first before the code will work online.

Need a code? Giving away a code? Please use the

Code Request Megathread

Do not ask for (or sell) codes in the comment section of deals.

************ Samsung updated the promo end date to 8 April 2021 *******************

Mobile Mobile Phone Samsung Android

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closed Comments

    • AAC on 25/03/2021 - 06:44
      +1

      always, so may be worth your time to wait and see when they update edu store as well

    • Mitch889 on 25/03/2021 - 06:47

      As the post said the prices listed are all before the extra $500 discount plus whatever Samsung will give you for your trade.

  • peter tt on 25/03/2021 - 07:12

    Do we need to return the charger and cable or only the phone?

  • freeman on 25/03/2021 - 07:31

    Wondering which model has dual sim.

    • yummycoot on 25/03/2021 - 08:29

      none of the australian model

      • lostn on 25/03/2021 - 09:09
        +1

        they do, but one of them is e-sim only.

        • yummycoot on 25/03/2021 - 11:48

          i know that one but that is a different approach to the traditional dual sim models which can only be grey import. samsung did the dual sim model quite well, the sims sit on each side of the tray instead of side by side.

  • silenthillrocks on 25/03/2021 - 07:32

    Has the edu store also been discounted?

  • ExtraSalt on 25/03/2021 - 07:45

    With the trade-in service, do we have 7-days from when we process the order or from the day we receive the new phone?

    • superforever on 25/03/2021 - 08:05
      +1

      I ordered S21 256GB from EPP on 23/3 and received the phone on 24/3 morning.

      Sydney here.

      • ExtraSalt on 25/03/2021 - 08:38

        thats fantastic speeds. i doubt i'd get it that quick in Melbourne but my issue is moreso i was gonna trade in mums S8 and give her my S10+…just better trade value and Android support that way.

        • demoiree on 25/03/2021 - 09:05
          +1

          I ordered S21+ from Gov site yesterday, and its getting delivered to Melbourne today via startrack , so definitely just 1 business day.

          • ExtraSalt on 25/03/2021 - 09:14

            @demoiree: oh awesome.. what was your end factor? i honestly cant pick between the Ultra or 21+..both looking at 256gb..idk if i would use the extra camera features if im gonna be real but the slightly larger battery and 1440p screen…idk

            • demoiree on 25/03/2021 - 09:30
              +1

              @ExtraSalt: price was the factor , on the gov site , the S21+ 256GB silver was on special , base price $1149 - 300(trade in bonus) - 50(email subscription) - 125(trading in my note 8)

              so out of pocket for me is $674

              the only pity part is that the S21+ only has a FHD screen…where the S10+ has a WQHD screen…

              • ExtraSalt on 25/03/2021 - 09:42

                @demoiree: damn yeah, i would've had no issue with that deal at all lol.

            • DontNeedThis on 25/03/2021 - 09:40
              +1

              @ExtraSalt: I would stick with the normal S21, not even the +. The ultra doesn't have enough difference to justify the price. With this price you can buy an S21 and a very good mid-range phone.

    • rkura on 25/03/2021 - 08:54
      +1

      7 days from when you receive the new phone.

      "Once you receive your new Samsung device, you will have 7 days to return your device at an Australian Post Office or you may be charged a non-return fee of $70." (from the trade-in email)

      • viperfx07 on 25/03/2021 - 14:04

        why is it $70? is it the value of your phone when you trade-in?

        • rkura on 25/03/2021 - 16:55

          Yeah, that's my trade in value for my S8. Not sure if they charge me $70 or $570 if I lose my phone, but I'm not willing to try and find out.

      • theodosius on 25/03/2021 - 14:53

        So if you lose the phone before trade in they just charge 70 bucks?

      • eddybaha on 31/03/2021 - 14:47

        So potentially could just claim the $500 and say you "lost the phone" and only get charged the non-return fee?

  • wooroongarra on 25/03/2021 - 07:56

    Ordered S21 Ultra 512gb for $2149 yesterday and still hasn't shipped (despite claiming orders before 2PM would). Any chance of a discount or credit?

    • Thwatered on 25/03/2021 - 09:56

      Don't hold your breath re discount or credit. Plan to return (unopened) and reorder. Though may as well try your luck with Support to potentially avoid the hassle

      • wooroongarra on 25/03/2021 - 12:10
        +1

        Called support, they wouldn't do a refund or store credit. Can't be bothered returning and waiting for a refund so I'll just take a loss on this one. Will last me a couple years anyway so not too concerned (Had S8+ and now with S10+).

        • AussieDaddy on 25/03/2021 - 12:16

          Does the Ultra qualify for this offer?

          • wooroongarra on 25/03/2021 - 12:16

            @AussieDaddy: Yes paid $2149, now $1899

            • AussieDaddy on 25/03/2021 - 12:18

              @wooroongarra: Damn, man. That sucks. I also have S10+, but $1899 is still too much for me. Would rather wait another year before I pull the trigger on a phone for that amount after discount.

    • Pepe1234 on 25/03/2021 - 09:59

      I spoke with their online chat just then to see if they can credit the difference for me because the current price turns out $100 cheaper than when I bought my S21 2 days ago from the education store. Unfortunately, seems like they can't do a refund for me because I've already opened the box and started using the device.

      You'll need to return it (if it's already been shipped) under their change of mind policy and repurchase because when you purchased it was before this promotion started. Alternatively, you might be able to check with them if it's been shipped yet and if not, maybe you might be able to just cancel your initial order and put another one through.

      They also told me the prices for this post started today and ends on 8th of April.

      • FeZZa21 on 25/03/2021 - 10:10

        Problem with returns is will the trade up code work on the new purchase? I'm guessing no because it was already used on the phone that was first purchased and returned

        • Pepe1234 on 25/03/2021 - 10:19

          Yeah probably best to speak with their Support first. I imagine they can work something out because if you return the phone, there's technically no trade up happening. Unless they want you to be without a phone?

          • FeZZa21 on 25/03/2021 - 10:35

            @Pepe1234: but just like their "we can't refund the difference" they could say "sorry we can't regenerate a new tradup up code" so just seems like a headache to me to save a hundred or so bucks. so in the end you could end up losing more.

    • jorf on 25/03/2021 - 12:15

      I've spent a bit of time complaining this morning (purchased a couple of hours before the price drop). Haven't got anywhere so far.

      Their suggestion was to cancel the order (which I couldn't because it had moved through to "ready for dispatch"), and then re-place the order. Minus the trade-in discount and $50 sign-up discount, because they had been used already and they wouldn't reinstate those vouchers. They didn't seem to understand that that wasn't a solution.

      Then they suggested the same thing, but to reject the first order when it arrived. Ignoring the fact that that STILL doesn't work, because of the trade-in/discount voucher issue as above. Not to mention the riskyness of being forced to pay for two orders, plus having to pay for both orders upfront and then hoping that one gets refunded.

      I've escalated it, but i'm really not expecting much.

      Edit: Turns out you can uninstall the trade-up app and reinstall and it will give you a different trade-in code. Still a massive hassle for something they could fix internally.

  • AngusD on 25/03/2021 - 08:15

    Does anybody have experience with the S21? How is it? I've got an S10+ that I've had for a few years and I'm starting to think about upgrading. S21 was way too expensive at launch, but this pricing is getting closer to something I'd consider. I read a few complaints online about the S21 supposedly getting very hot - is that a common / serious issue?

    • Apostle0748 on 25/03/2021 - 08:50
      +2

      I've got a base version S21, it's much better now - but still has me worried. Camera does heat up the phone, I think further firmware updates will fix it, but if you haven't bought in - maybe just wait until you get confirmation that the issues are put to rest.

    • Binchicken22 on 25/03/2021 - 09:01
      +2

      Had the S21 ultra since launch, way better battery life than the S20 it replaced and haven't had my phone get "hot".

      If you are thinking about upgrading there isn't anything to worry about with the S21 series.

    • noise36 on 25/03/2021 - 09:55
      +2

      Get the plus, base models don't have good battery life

    • yummycoot on 25/03/2021 - 11:55

      i got my s21 this monday, have been enjoying it, such an amazing upgrade from huawei P9

  • reactor-au on 25/03/2021 - 08:17

    What is the oldest phone with a trade value? I have an s6 edge+ but will have to load stock firmware to get a trade-id.

    • yummycoot on 25/03/2021 - 08:28
      +1

      s6 edge+ 32gb $5

      s6 edge+ 32gb $10

  • yummycoot on 25/03/2021 - 08:27
    +1

    its still 999 at the education store, price discounted from 1249 for the 128gb S21. just got mine on monday.

  • FiloGuy on 25/03/2021 - 08:27

    Is this available in store? Keen on trading in my wife's S8 to upgrade to an S21

    • ExtraSalt on 25/03/2021 - 08:30

      im planning to do the same. Trade in the S8 sitting in my drawer and then selling my S10+ and possibly getting the S21 Ultra 256gb

    • DontNeedThis on 25/03/2021 - 09:42

      Yes, it's actually easier in store.

      • pe arl on 25/03/2021 - 09:47

        Did they give you the bonus credit in store? I was going to try but the the fine print on the trade-up page says "An extra $500 will be deducted, in addition to the standard trade in amount for the relevant device as quoted ( samsung.com/au/tradeup ). Only on the Samsung Online Store."

        • DontNeedThis on 25/03/2021 - 10:17

          Sorry for not being clear, at the store they will just assess your device and give you the code. You will then have to use the code online. The app on my device wasn't working properly, so I had to go to the store to do it.

          • bruce1202 on 25/03/2021 - 11:04

            @DontNeedThis: Will they retrieve your old phone and give the redeem code to you on the spot? Or do you still have to return your old phone by using post service?

            • DontNeedThis on 25/03/2021 - 11:25

              @bruce1202: No, they will retrieve it there, but not all Samsung stores do that. May I ask why you're not doing it online? Is it for the trip to the store?

              • bruce1202 on 25/03/2021 - 12:00

                @DontNeedThis: I do not fully trust post service since they may potentially damage the parcel. Also, I do not know if the shop in Syd CBD is able to retrieve the phone device onsite.

  • gakko on 25/03/2021 - 08:34
    -4

    Mehhh trade in some phone to get a phone to do the same things with, except also be $1000 poorer. High end phone market is a fools game.

  • Gonltruck on 25/03/2021 - 08:48

    Anyone know how to get the $50 voucher on email sign up? I don't get the popup

    • superforever on 25/03/2021 - 08:49

      voucher link - https://shop.samsung.com/au/sign-up

      • Gonltruck on 25/03/2021 - 08:49

        Appreciated

        • superforever on 25/03/2021 - 08:50

          But a lot of people didn't receive it and I only received one from several email addresses.

          • Gonltruck on 25/03/2021 - 08:55

            @superforever: Bugger, just tried 4 email addresses - no luck yet

          • Miyagi on 25/03/2021 - 09:57

            @superforever: If not received after 48 hours, email them -> [email protected]

            I tried on 2 emails, both did not receive. Emailed them and received within 24 hours.

            • Pepe1234 on 25/03/2021 - 10:05

              @Miyagi: yea what Miyagi said. They emailed me back with the code within 24hrs aswell. IIRC they mentioned that their promotion emails seem to get blocked by alot of emailing services lol.

              • bboT on 25/03/2021 - 10:13

                @Pepe1234: Also note the codes are not tied to specific accounts. I've bought 2 devices from EPP, both using a $50 discount code.

    • FeZZa21 on 25/03/2021 - 10:16
      +3

      Don't bother signing up you won't get it. Just email [email protected] saying you never got it and they'll send you one within a day

      • Gonltruck on 25/03/2021 - 12:36

        Thanks for the heads up - have just tried this route

      • superforever on 25/03/2021 - 12:37

        I also no reply from email

  • nedski on 25/03/2021 - 08:59

    I tried the trade in app but since I had my battery replaced at one of those mall kiosks, my phone is no longer eligible.

    • superforever on 25/03/2021 - 09:02

      Just wondering did the app found out?

      • nedski on 25/03/2021 - 09:05

        No it didn't but you had to answer questions in the app. If you lie however, they can decline your trade in when they get it posted in to them and you also get charged a fee.

  • lostn on 25/03/2021 - 09:08
    +5

    read: our phone isn't selling very well. Please buy it.

    This is a phone that asks for more and gives you less. Plastic case, less storage, no dual sim cards, no charger, no headphones, but higher sticker price. Who is surprised that samsung themselves are discounting the product?

    Get the Galaxy S21 5G from only $434 with trade-in²

    I like the gall here. Sounds good, $434 after trade in? Those numbers assume you are trading in the very latest flagship with top range configuration, and you are going for the basic entry level S21 with an inferior screen. They offered me $245 for my S10+ 512GB, which by the way has double the storage of their top S21 model and it's a 2 year old phone. Yeah, no thanks.

    This is samsung's hubris. I hope they come back strong next year, because I was due for a new phone and decided to skip the S series this year and use my old phone off contract for another year.

    Correction: Apparently they do offer a 512GB model.

    • Geoff-bargain on 25/03/2021 - 09:22

      Don’t understand why it doesn’t have 2 physical sim slots.

      • enjunuet on 25/03/2021 - 09:37

        I think in Aus the Telcos don't want it as it opens the phone to competitor carriers so it is not driven by Samsung I believe.

    • DontNeedThis on 25/03/2021 - 10:00

      I totally agree with you. I actually think, if things go this way, there's no need to upgrade a S10+ till 2023. Unless you're a techhead.
      I, too, have S10+ but since I cracked the screen, I thought I might as well do the trade in.

      • Bigredkeg on 25/03/2021 - 12:58

        I have an s10 and the battery is garbage. Other than that phone is fine. Maybe its just smarter to buy a battery pack

    • ChillBro on 25/03/2021 - 11:13

      They offered me $245 for my S10+ 512GB

      Agreed, these rates (profanity) suck. My phone is worth double their trade in rate and I wouldn't have to pay at their RRP.

  • FiloGuy on 25/03/2021 - 09:14

    So until when will the trade-in bonus stay?

  • Geoff-bargain on 25/03/2021 - 09:18

    Sorry, due to an error, trade-in service is unavailable at the moment

    • superforever on 25/03/2021 - 09:19

      Sorry, due to an error, trade-in service is unavailable at the moment

      As mentioned in the last deal, you have to enter your credit card details in the app first before the code will work online.

      • Geoff-bargain on 25/03/2021 - 09:21

        Ok thanks, didn’t see last deal and guess Samsung haven’t fixed this bug. How hard would it be to even change the error to say this.

        • superforever on 25/03/2021 - 09:22

          How hard would it be to even change the error to say this.

          Don't know, I found this out from online chat with support.

  • mouski on 25/03/2021 - 09:23
    +1

    Thanks OP
    Traded in the S8 for $570 and snagged the Ultra!

  • wetwork on 25/03/2021 - 09:26

    Standard S21 256 GB out of stock for me.

    • superforever on 25/03/2021 - 09:28
      +1

      Wait they will back in stock just like two days ago

  • HD9990 on 25/03/2021 - 09:39

    guess its a hard sale on these s21s

  • reactor-au on 25/03/2021 - 09:40

    https://youtu.be/rsLJLk3nx8k

    Still crap Exynos 2100 vs Snapdragon 888.
    Very tempted by the 500$ trade though.

    • superforever on 25/03/2021 - 09:43
      +2

      Yes but S series camera is good especially Ultra.

      • reactor-au on 25/03/2021 - 10:00
        +1

        The problem is less the performance this generation but the heat. Exynos 2100 is about as fast as Snapdragon 888 and the battery life is about the same, but the Exynos still runs 10-20C hotter than Snapdragon which is very bad for battery longevity. After a year you would notice difference in battery.

    • DontNeedThis on 25/03/2021 - 10:06

      The Exynos is not bad this year.

    • Exec-Matrix on 30/03/2021 - 20:58

      Here we go again same shit comments again about Exynos and sd

  • [Deactivated] on 25/03/2021 - 09:56

    This trade-in program logic is basically.

    if the phone doesn't turn on / charge: no deal
    ~2 years old phone: your phone worth $200-$300 or if any issues other than above, $15
    2~5 years old phone: your phone worth <$100 or $0 if any issues
    5+ years old phone: your phone is not eligible

    • DontNeedThis on 25/03/2021 - 10:09

      I think you should add the word "flagship". They don't accept midrange phones except a few new A series models.

      • netsurfer on 25/03/2021 - 10:14

        iPhone SE (2016) is accepted. That's not flagship…

        • DontNeedThis on 25/03/2021 - 10:19

          iphone Se was one of the most expensive phones of its time.

        • Mttogo96 on 27/03/2021 - 17:12

          if you try the trade up app on the 2016 SE it wont complete the gyro test.. so though their online page says they accept it you physically cant complete the test on the trade in app, so they dont actually accept it.. i found that out the hard way :(

      • khaez on 25/03/2021 - 11:46

        Oppo Reno z was accepted. I got $90 for it. That's not a flagship phone.

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