Available in stock
Hurry before it is oos
Pick up also available
Available in stock
Hurry before it is oos
Pick up also available
@buckster: It’s ok… I’m fine with businesses charging gst. But it should be a level playing field. But you fellas go ahead and think the world revolves around you and that everything should be p!ss cheap because you are entitled to it.
Have placed an order and chat with the hardy norman support to ask if the product actually in stock , this is the reply:
“Unfortunately the system did not accept the order. Reasons for cancelling orders most commonly involve credit card and address validation errors, or a mismatch of information.
If you feel that the order has been rejected incorrectly please email our security team at [email protected].”
this actually raises more questions than gives answers.
Sounds like pettiness, "how dare you question us, I'll cancel your order, that'll teach you!"
Check to see if HVN charged your credit card. If HVN did, obviously they cancelled it and tried to play dumb.
They have charged , I paid via PayPal and never have any issues. Regret buying from them, I didn’t even receive a confirmation or a cancellation email
I've been charged and received an instant email in my junk folder stating:
"Thanks for placing your order with us. It is currently being reviewed by our online team."
Scummy
@MovielandDom: Yea I got the same email. And then when I ask the live chat if my order is not accepted, will I automatically get a refund ? Then she said “ not if you email them”. What a waste of time
@ozvictor: From past experience, when HVN elect to cancel your order, they don't process the cancellation right away. It could take a day or two. To be fair, they are not the only retailer doing this for online orders.
That's one of the annoying aspects of HVN online orders due to pricing error or system / stock level issue. HVN also doesn't offer any compensation in most cases.
PROGRESS
Just received my confirmation email and a confirmation TXT:
"Thanks for your order. We'll email you as soon as your order is ready for pickup. Your tax invoice will be emailed separately."
No ETA of course.
Never played games seriously, looking at these deals make me feel bad that I'm not a gamer.
Just bought a Xbox controller to play games on my android TV as a start.
Lol if pricing is no concern, the series s and game pass will be the Netflix of gaming. Cheapest entry point.
Got my order confirmation email. Card not showing a pending transaction yet.
Waiting on online chat person.
EDIT: I guess they're on back order.
No one's gonna see this comment, but my card has a pending charge now. So that's something.
Seen both new Xbox consoles in stock in Mandurah forum JB Hifi the other week if anyone is looking, I'd recommend trying you're local JB as a first point of call. HN would be second last option ahead of EB in my personal experience, both terrible when I pre-ordered 2 PS5's on 17th of September.
You never got those PS5s?!
My friend ordered instore at JB HiFi when they started taking pre orders again, picked it up last week, one week after making it. The consoles are coming in.
I got my son's from Harvey Normans in December. Rude customer service and very unhelpful online support. I ordered from EB on 17th of Sept for mine and still nothing and customer service is simply none existent, they have no idea when they'll receive consoles and keep telling me to contact local store, who don't know anything until they actually receive the stock.
That is hugely disappointing you didn't get your sep preorder from EB. I mean they have started filling 2021 preorders now in as far as I have seen. They really need to get it sorted for you
What's wrong with EB? EB delivered both my pre-orders ahead of time. Series X (meant to be end of 2020 batch, delivered launch day), PS5 (meant to be 2021 batch, delivered early December 2020). The console and game trade in bonuses were pretty good too. Ended up paying $200 for Series X and $50 for PS5 (I did trade in PS4 Pro, XBox One X, 2 extra contollers and 90% of my console games).
Also, no plastic bag extra charges that some JB store charge. EB gave me 2 (free) for Series X.
EB took my pre-order on the 17th of September, I have no console and they've no idea when I'll receive it other than 2021 some time. I care not for free plastic bags.
You still haven't received yours? EB support don't provide ETA on PS5 / Series X pre-orders. I see why you are upset and frustrated. I was on the 2021 pre-order batch too. Then, one day in December, my local EB store called me out of the blue and asked me to pick up the console (and the impression I got was I only have limited number of days to pick it up before it is re-allocated to someone else).
No free plastic bag for PS5 coz. the box design means you can carry it without plastic bags. Hope you get yours soon.
Perhaps check with your local EB store and see if they can provide any information.
yikes, I think they forgot you mate
That's very strange. I spoke to them during boxing day and they were still processing ps5 preorders and some series x preorders. They were calling people up in priority of their orders. Once these were processed, they can sell shipment as it comes in.
Furthermore, I was able to purchase mine after calling them 3 weeks ago to see if they had inventory. They three that day and I was able to purchase the last one with same day pick up.
EB games were also pleasant and helpful in W experience with respect to information regarding the preorders. Can't speak for your own experience though. Have you called other EB games locations to see if there are any available or if any othe location can honor your preorder?
You'd just as likely be better off giving your wallet to Harvey Norman and ask them to hold it for you
Man scalpers are so fast or is it that all the new consoles are in such high demand?
Can't travel overseas for holidays. More budget for toys.
Its a bit of both but not even scalpers can afford to buy up as much as Sony and MS are manufacturing. there are estimates on some of the sales tracking sites of them basically selling everything they can make for another 2 month or more and MS stated in earnings yesterday that first quarter sales are expected to be capped by production capacity so that puts it end of march at least.
So a combination of Pandemic and this gen upgrade being so significant (especially in game load times).
Just cancelled my order from HN , not a fan of back order
EB Games has some stock around in NSW.
I called around 10 Sydney stores after a mate walked in an picked one up in Canberra. Stores apparently have no idea, as they re pre-order items they also can't see if other stores happen to have stock but nonetheless machines are piratically turning up.
About 3 weeks ago now the Chatswood manager said he was expecting to get 3 that week, randomly assigned from HO. Most other stores had none or no idea but I called the Pitt St store and they had 1 in stock. Can't click and collect though, must be done in store.
I dropped down and picked dit up, the also honoured the $399 trade-in deal for my existing one X (which technically applies until 31 Jan).
Might be worth calling around a few stores in your area. Might be the only way to pick one up before mass stock arrives
Same same! I did this 3 weeks ago, man was I hyped! So happy to grab one!
Playing game pass titles and not the next gen /optimised titles feels like a shame xD the heart wants that it wants. 😂
Ha, I feel you, LG GX on the wall, series x in the cabinet and I'm playing Far Cry 5….
I picked up Red dead redemption this week, was a solid PC gamer when that came out years ago so missed out.
It has aged well.
That's how I got mine b4 Xmas - rang about 10 stores and JB Roselands has 2 in stock.
I have a one X and a PS4 and gaming PC. I will get PS5 next gen when stock is around. The one x has soooo many updates all the time. Online is such a pain the ass getting a game for me on Xbox as well. The controller never felt as sweet for me either.
Don’t get me wrong my favourite game all time is gears of war on Xbox only and nothing excites me like it. The other big one is solid (Halo) but has that sterile feeling and although awesome doesn’t blow me away.
Where PS4 I played less overall due to gears taking all my time, most of the other games I enjoyed where out on either console or PS4 only.
Big titles on ps4 only like TLOU and Zero, and unknown ones like Heavenly Sword (wow! What a launch game) or kill one. Where Xbox never blew me away with anything like that.
@[Deactivated]: When you're a bad troll, the reception is rarely warm.