A nice looking manual food processor that's being advertised for $39.99 everywhere else, so for under $16 delivered is a pretty good deal.
Baccarat Spice Market Delos Mortar & Pestle $7.99 + $7.95 Delivery (Free Delivery if You Buy 4+) @ House via Amazon
![](https://files.ozbargain.com.au/g/38.jpg)
Last edited 29/10/2020 - 15:40 by 2 other users
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got one thx…
I thought it was a succulent pot from the picture
Should've gone to Specsavers ;)
:D
I thought it was a succulent pot from the picture
All the pots I've seen are hard and dry.
after you're manually processed your food, you can use it as a serving bowl
Peak hipster!
What are the dimensions ? Looks small
Mortar: Outside Diameter 20cm, Inside Diameter 15.5cm, Height 9cm, Pestle: 10cm
https://www.robinskitchen.com.au/product/baccarat-spice-mark…
awesome
I have this. It’s good but because it is shallow your spices tend to bounce out as you’re grinding them. I’d recommend a narrower, deeper one.
That’s what she said!
Ah this is good. Amen bro😊
Indonesian design ?? Is it really?
showing 7.99 to me now
plus delivery I suppose
showing 7.99 each if you buy 4
But $7.95 delivery = $15.94 delivered as per title
if you buy 4 then delivery is free I think - check
Yep true
Ordered 5 and the shipping is FREE :-) Yippee inlaws and outlaws are sorted for Chrissy
4 is free delivery as well
OOS
OOS
Appears to be none left.
Now $39.99 with free delivery
damnit - this could have got me out of the dog house with the missus! haha
Username checks out
Did anyone around Melbourne buy 4 and is selling one?
No I only I know someone who bought 9 and is selling one
What is it made up of? Not sure if it is a stone marble or granite. Cheaper ones are cast using cement.
Not sure, I've seen references to ceramic - so not as industrial as granite, but for $15, adequate to do some basic crushing.
Anyone else get the wrong item - same brand but says mini and is only 5cm in diameter with a rrp sticker of $12.99 on the box…
Yesss just now?! Wtf I thought this was one of those times that I might have not looked at the specifications but this is definately wrong. I wonder if they screwed up and will now say we'll give you a refund and keep your little novelty mortar and pestle for your doll house.
I think you're exactly right.
Hi poombear,
Thank you for your email.
Unfortunately it looks like there has been a stock error. I have arranged for a refund to be processed for you.
Our apologies for the error and inconvenience caused.
Kind Regards,
What's even more dodgy is that this morning they had stock available at $39.95 on Amazon, and has now switched it to Currently Unavailable.
What annoys me is that they aren't being upfront about it "stock error"? Just say yes we f'ed up, our apologies keep the novelty mini as our gift and here is your refund.
@TommyGun: Seems they have got their act together. Maybe it was that negative rating left by someone here. Hehe
Thank you for your email, we're sorry to hear you did not receive what you were expecting.
We have become aware of an error which has caused a product error, your order has unfortunately been affected. I have arranged for a replacement to be sent, your order number is 68562173.
Our apologies for the error and inconvenience caused.
Kind Regards,
@TommyGun: To get the correct item sent, did you have to send back the mini and if so, do they cover the cost of shipping?
@missosoup: In the end they sent me two mini mortar and pestle and eventually they also sent me the correct one after a number of contacts through Amazon. To be honest the actual sized one is pretty average and the stone wears away pretty quickly which leaves dust in the bottom. definitely not something I'll use as an actual mortar and pestle in the long-term
Ordered a "Baccarat Spice Market Delos Mortar & Pestle" which has an internal diameter of 155mm, I received a Baccarat Spice Market Mini which has a diameter of not-that.
Yes I got the Mini instead of the 155cm
They have changed the title on the Amazon page from "Baccarat Spice Market Delos Mortar & Pestle" to "Baccarat Spice Market Mini Mortar & Pestle"
Ordered a "Baccarat Spice Market Delos Mortar & Pestle" which has an internal diameter of 155mm, I received a Baccarat Spice Market Mini which has a diameter of not-that.
Got the mini instead of the large. Arranging for a refund or return. Not going to provide feedback until the issue is settled. I see yours there, HandsomeKen 😁
I have the wrong item too! Should I post a negative review?
me too.
I haven't picked mine up yet but I've set myself up for disappointment.
same issue, got some mini crap…
Sent wrong item as well and have contacted them as a refund is not an option for some reason??…………
My comments were:
This is not the item I ordered - my order was for the Baccarat Spice Market Delos Mortar & Pestle as it was listed - at no times was the listing the Mini unit which was sent and received, why didn't you contact me before sending me this completely incorrect item then block refund options then amend the reference to now show up as the mini item. My invoice states that the item is specifically the Baccarat Spice Market Delos Mortar & PestleAny thoughts??
Anyone getting a reply from them?
Opened a refund case yesterday, no reply yet…I've also left a negative review and have contacted the seller. From what I'm reading Amazon requires me to have contacted the seller and have given them 3 business days to respond before I can request a refund from them directly via their A-to-z Guarantee.
Very strange non response from House, wouldn't have thought they'd stoop this low given they're a reasonably large retailer.I also revived this message, I responded with declining the refund and asking for the correct item to be sent.
And they’ve just got back to me saying:
Due to the type of product issue we were not aware there was an error until you received the order. I have arranged for the Baccarat Spice Market Delos Mortar & Pestle to be sent, your order number is xxxxx
Wish I saw this, i got the refund
Did they refund you the postage as well?
Did you end up getting the correct item sent out?
I've also noticed the description has now changed to suit the mini…
Wow. Bait and switch.Wow. Bait and switch.
That's not bait and switch. That's just correcting an incorrect product description.
just received the response from House online Amazon:
Hi xxxx,
Thank you for your email, we're sorry to hear you did not receive what you were expecting.
We have become aware of a stock issue and your order has been affected, we can arrange a refund for you. We will not require the item back. Would this be suitable?
Kind Regards,
xxxx
I got the same response too. did you accept it?
Thinking to accept, there are no other choices, but I need to make sure they are going to give me a full refund (Product price + plus postage).
The response does not clearly explain the refund informationI am thinking the same. will keep you updated with the outcome. In my case I ordered 4, so no postage for me.
They acknowledged the stock error with me as well but I asked if they would send out the actual item rather than issue a refund. They accepted. Just got the notification from Auspost that it's on the way. Fingers crossed that it's the correct item this time!
Don't get excited. I had the same scenario. I am now the proud owner of 2 mini mortar and pestle face palm
I have received the right product and seller didn't ask for the mini version back.
In my recent return's experience with Amazon AU; I had selected return based on reason along the lines of wrong item sent and requested replacement order. The erplacement that I received was identical and incorrect product the second time around too. Then had to go down the path of returning first and second order with refund request.
This time around I went with the approach of contacting seller which worked (at-least this time).
I've finally got the right pestle and mortar
I've asked if they were willing to send out the bigger one too and that I was willing to return the mini one. We shall see what happens.
The mini is pretty cute though….
Could you please let me know what you did for the correct item to be sent to you? Did you have to send back the mini? If so, did they cover the cost of shipping? Thanks!
In my case I declined their offer of a refund and asked for the original item to be sent
They haven’t asked for the mini one back
"manual food processor"….I love it