IKEA Family
Free Click & Collect, no minimum
spend
From 20 January 2025 to 31 August 2025, IKEA Family members completing online purchases will have the applicable Click & Collect ($5) fee waived no minimum spend.
Free Click & Collect for IKEA Family Members (Was $5) @ IKEA
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By that logic one should be charged extra using a manned checkout at stores that have self checkouts?
Oh gawd… please dont change that narrative. A manned checkout is the default! If i cant and dont want to use a self serve check out, how else should i pay?
Not havinga go at your comment. But annoyed we dont get an incentive using self check out.
How is that logic comparable? The like for like comparison would be if you expected a Woolworths employee to look through 10 different aisles for all of your groceries and expect them to do it for free
Click & Collect is free at Colesworth (minimum spend required).
So it's not free, it's factored into the minimum spend you are required to make.
expected a Woolworths employee to look through 10 different aisles for all of your groceries
Sounds like $30+ worth of groceries
Most places I know have free click and collect. With Coles Online they even brought my booze out to my car.
I tried that. Miserable fail. Ended up having to go up to the 'helpdesk' and it still took another 10 minutes. Hopeless.
@lostincanberra: Have to admit it took us a while to find the click and collect car park and then it took a while for them to come out. I do prefer to trundle in and pick it up myself.
Most places aren't the size of an IKEA….
Most places I know have free click and collect. With Coles Online
Try ordering less than $50 and see how that works for you.
@try2bhelpful: Well you can't because they won't accept the order
But probably because the things you want cost less than $50
@spaceflight: So you want people to go pick stuff off the shelf for you and put it aside for your pick up when things are under $50? There has to be a cutoff to cover the employees time.
Doesn't seem to be an unpopular opinion
To stop people making orders that waste time and don't make IKEA money.
Like ordering on of these to click and collect
https://www.ikea.com/au/en/p/nojig-organiser-plastic-beige-7…Any business charging customer for coming to them to buy their products needs to sort these issues on their end. IKEA can just not list some products for click and collect and can say in store purchase only.
Any business charging customer for coming to them to buy their products needs to sort these issues on their end.
So every business with a minimum spend needs to sort the issues on their end so they have no minimum spend and agent charging you for a pickup order?
IKEA can just not list some products for click and collect and can say in store purchase only.
Or they can change $5, like they used to.
This is so silly. IKEA is a business that can run itself however it wants. It's so entitled to believe that they can't charge $5 for C & C for whatever internal reasons we're not privvy to. There are obviously staff costs involved, as well as other overheads we may not be aware of.
How can this be free? First of all, ikea products are generally very heavy, unlike the food in the supermarket. Secondly, the staff help you carry them for half an hour to help you push them out of the store, you not only save time but also save energy, and this service only costs $5, which is sooooo cheap
Eh I don’t know.
That’s their literal job - they’re workers in an ikea warehouse. And what’s the alternative - was there ever a free option that allowed me to waltz into the back of their warehouse to get the stuff myself?
I stand by my opinion that this was just a cheeky way ikea got 5 bucks more from each customer.
Customers self collecting items from the warehouse section of the store is indeed the approach IKEA takes.
They want to incentivise you to go into the store in search of their reasonably priced kitchenwares, get lost in the maze, and walk out with a new bath rug, a desk chair and a sofa that you had no intention of buying. And a bag of meatballs. And in the process, you completely forgot about whatever it is you came for in the first place.
I know it's a bit of a meme but do many people really have this kind of trouble, that they accidentally buy extra things and get lost?
It should be free anyway!
So no bargain listed
They say family, wont let me sleep in-store.
Wow thanks IKEA! Not charging me for something that practically every other major store offers for free anyways. How generous!
They just want your data first.
Charging for Click and Collect is pathetic
Lots of stores charge by having a minimum spend
Ikea, when are you going to charge entry fees to the showroom?
Shhh don't give them any ideas
Showroom? Store
Maybe IKEA can charge us for entering the show room and if we want it free, we will need to go to the factory in China to pick it up ourselves
This isn’t a “deal”, give us free delivery and then I’ll consider it a deal.
The reason they charge $5 is they don't want you to click and collect small items like a $2 cup or usb cable, it's a waste of manpower and space and they make no money from it. Their profit is in big kitchen orders and wardrobes.
Their profit is us entering the store to buy a $2 cable and then leaving having spent much more on crap we didn't need but got excited about when seeing them in a nice showroom
They don't want to do business with $2 people
Not to mention their time slot selection for click and collect is very confusing… please DO NOT think you can pick your stuff up during selected timeframe!
about time
The reason they charge you is because IKEA’s business model involves trapping you in the store maze where you will see all the products and hopefully make an impulse purchase. Click and collect removes this critical part of their process so they want to gently nudge people into going into the store instead.
Having said that I fundamentally disagree with the idea of charging for C&C.
It’s quite bizarre when you think about it. Would anyone tolerate Kmart having a mandatory path that made you walk past every item in the store just to reach the checkouts? Yes, I’m aware ikea has shortcuts but lots of people are not aware.
Ikea's business model is built around taxation chicanery. Walking around the maze after your meatballs is the experience.
Oh really, you mean dodgy transfer pricing between international entities or something?
I think Kmart tried the Kmart version by putting the checkout in the middle of the store…
But I think everyone who likes Kmart would tolerate it, they'd still go there to get their Kmart items.
Ikea charges $5 for C&C while Spotlight offers a $5 voucher for it.
Ikea charges $5 for C&C
They have removed that charge, there's some details about it here
You linked to this post?
For everyone complaining about why $5 is charged for C & C, here is an excerpt from the IKEA website:
Why do you charge a fee for Click and Collect?
Our products and warehouses can be large, so placing a Click and Collect order saves you time by skipping the step of collecting everything yourself.
Part of the IKEA concept is that we enable customers to pick up and carry/deliver goods themselves. As such we don't build picking or delivery costs into the prices of our products, and only charge them when customers actually use these services - it's one of the reasons we are able to keep our prices as affordable as possible. This is why we charge a fee for our picking and collection services.
I did click and collect at IKEA once, I had to take a ticket and it ended up being a 45 minute wait to be served.
Unpopular opinion maybe but this should be free anyway. Why do I have to pay to come collect it myself?