I need some help with my online Pricematch-Fu.

I want to buy a new LG washing machine. TGG eBay has 15% off and I'm happy with their price. But I'm not happy paying $55 for shipping when I should be able to pickup at my local TGG.

The problem is they aren't listing any store stock for this model (or basically any others)
https://www.ebay.com.au/itm/113893498589.

Even if pickup was an option, the item is listed as being in Essendon, which is the other side of the city from me.

Normally I would just go do the rounds in person at my local appliance stores until I got someone to pricematch, but covid has put an end to that here in Melbourne.

I have tried an online pricematch with oldmate Harvey Norman online chat, but they kept saying they dont match "marketplace" stores like eBay, even though its TGG official eBay store. They even had no intetest in selling to me below their website price.

So here I am, looking for help from the professionals!

Comments

    • +2

      Apples vs oranges in terms of the priced-in value:

      • TGG - doorstep delivery of the item
      • AO - includes bringing the item into the laundry, taking packaging off-site, removal of the old machine, hook-up of new machine

      Still, OP might be able to haggle a few $ off from AO…but I'd give a successful pricematch about as much a chance as of me building a rocket capable of space flight this afternoon ;-)

      Honestly, OP, the 15% off is a solid deal for this item and is hard to beat. It reflects a cross-subsidised promotion AND the fact that TGG won't have to handle the goods in-store. And $55 for delivery of a 75kg carton is pretty solid value.

      • as much a chance as of me building a rocket capable of space flight this afternoon ;-)

        That sounds like a defeatist attitude to me!

        • +1

          UPDATE: It's now 4.53pm AEDT. I still haven't started the build 😉

      • AO - includes bringing the item into the laundry, taking packaging off-site, removal of the old machine, hook-up of new machine

        Not in Victoria
        They are doing non contact delivery only. Will not enter your premises and currently can’t remove old appliances.

        • +1

          Not in Victoria

          Great point! Maybe there is some further wriggle-room then.

  • +2

    I tried looking at all the major retailers, JB, Appliances Online, HN, Betta, Bing Lee, DJs. They're all priced far higher than your ebay price. Even the good guys commercial is selling it for $734 + shipping, which is the second cheapest after this ebay deal. Most places don't pricematch ebay unfortunately.

    Do you even have the transport to pick this up even if you could pricematch? It's not that light, and you can't just shove it in the back of a car (unlike a dryer). I think it needs to be transported vertically as well. I agree with OzDJ_. It's a pretty good deal, even with the shipping. Sales have not been happening very often in the last 6 months!

    The good guys will also take your appliance away and install your new machine for you if you pay for premium delivery (75??).

    • +1

      Yes I have a van with ramps and handtruck.

      I agree the 15% off is as good as I'm going to get. It just really hurts my bargainoid, being forced to pay $55 for something I am more than capable of doing myself.

      My old washer just needs a new bearing, so I will put it on eBay for $50 like I did with my last one. But I have already priced that into the deal, so it still hurts.

      • How desperately do you need the washer now?

        It's a long shot, but if you can wait til lockdown lifts (and there is local stock at the good guys), some ozbargainers have had success price matching the good guys commercial prices at their local good guys stores. I didn't have this same luck in Sydney (I tried quite a few stores!).

        Alternatively just get membership to the good guys commercial and buy it there and pick it up yourself for free when lockdown lifts. The price difference is ~$13 between that and the ebay price right now.

  • +1

    I'd suggest avoiding HN, just phone your local suppliers and tell them you want a good price for the model you like. Online prices are competitive by definition. Use them as a yard-stick, but try hard to negotiate with your local as delivery for them might be from stock, via their own person, or simple for you to collect.

    Look at the Choice reviews in particular, you can normally buy a lot of quality for that kind of money. LG got a reputation making top-loaders popular in Asia, in the production world they fail as often as many others, some brands at this money are far more consistent build/quality-wise.

    • I know there are similar deals on slightly lower spec Bosch ones. But I'm a bit over having the bearings go after 7 years. Thats twice in a row now with 2 different manufacturers (whirlpool and samsung), its just physics really. The bearings only last so long.

      So I'm willing to give the LG a go since it has direct drive and so is a different design in the bearing department.

      • Given that bearings fail in all machines- even washers, longevity relates to how they are loaded, how often they run and if the tolerances they are made with, its a stretch to expect more than 7 years if you use it. My top loading LG suffered a bearing failure after about that long, however front loader bearings typically fail earlier than top-loaders, which is one reason why some of us see front loaders as less reliable: I'd still buy another (of that model), except that buying a top loader nowadays is a false economy. At the time I couldn't get another bearing for it as they didn't make the part available, and I was very disappointed to have to get a new machine and find also that LG didn't have a similar model.

        At least with some manufacturers you can get replacements. TBH replacing a bearing is not the hardest job to do at home. It's more electronic failures that can cause premature death of most appliances.

        No manufacturer makes a bearing, they buy them from a bearing company. They only spec them over, or under. And in all cases, the engineers ask themselves 'what is the design life' and do calculations on vibration, noise, temp, load and speed before answering that and making their case to the product team (bean counters) who decide how much worse than the design life it can be in order to save a few cents. Then they give it to purchasing, who compare all the vendors prices and opt for the cheapest, mostly in the midst of baseless assurances of quality.

        Good luck with your purchase- do let us know the best price/model you end up getting!

        • Yep I bought the LG linked above today. the code expires tomorrow. And yes I reckon the 7 years is about the most I'm going to get out of any machine. So I'm taking a chance on LG due to the different design in the hope that I might get longer. The LGs are well reviewed.

          I was really hoping for a decent deal like that Samsung I bought last time. It was under $400 and it has run like a clock. I replaced 3 sets of brushes in that time, thats how much use its had. Its still running perfectly except for the noisy bearing, so I should get $50 for it on eBay and someone might make a few dollars on it and keep it running for 7 more years.

          • @stumo: Congratulations! Simplicity is key with all machines, just more so the more you question engineering quality. Going low on features that involve sensors and non-standard mechanics is key to reliability. Yours certainly looks good from here. Hope all goes well and it lasts you a lifetime!

  • I just buy the one which has shipping included, no matter the cost - then claim the difference with the cheapest one available on 28deg price protection ;)
    I would definitely go for the one where they install it for you etc over having it dropped off.
    Sometimes it's worth paying for that (and removal of the old one - although they make money on that).

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