I got a mail from Optus said our WiFi going to be cut soon, we need to change to NBN plan.
In your opinion, which NBN distributor is the best in Melbourne?
Which NBN Provider in Melbourne?
mitmiu on 02/03/2020 - 17:41
Last edited 02/03/2020 - 17:55 by 1 other user
Last edited 02/03/2020 - 17:55 by 1 other user
Poll Options
- 8TELSTRA
- 5OPTUS
- 2VODAPHONE
- 4TPG
- 1KOGAN
- 2iiNET
- 2Internode
- 59Aussie Broadband
Comments
90% uptime would be pushing it for Launtel. Particularly if it was their phones. But hey they bribe a lot of companies to say good things so maybe it'll work out. Hopefully they have the infrastructure in place before expanding so rapidly this time.
I'm obviously out of the loop! :) Any links for evidence?
I'd have to censor a lot of info big time! Seriously though for a very long time their Facebook users group was full of complaints about downtime. They always provide different excuses like "oh it was a problem with the upstream provider…" and yet the provider itself says otherwise. Generally they expanded too rapidly several years ago and didn't have the infrastructure in place to support it.
They generally offered free gigabit NBN to companies for publicity with a few things in return, like advertisement ;)
But hey if people are willing to pay more then go for it!
@ShortyX: Given their past experiences I have no doubt they've improved since last time. But then again this is what people have told me so who knows!
Haven't had an issue with Optus Personally, aside from when ever needing to speak their customer service.
100/40
Downtime last 12 Months: Maybe one night without connectionimo it's pretty hard to answer and depends a lot where you live, for example there are all these horror stories with fliptv but they've been pretty reliable for me, i've only noticed a total of 1 hr of downtime with them in the last 3 month with them…
if you live in an area known to have problems, might be worth spending a bit more to go with the bigger companies
Of all the internet providers I've worked with nationwide Telstra have been consistently the fastest and most reliable, especially during peak times. The problem with Telstra is once you have a problem it gets difficult and you have to deal with their god awful support.
Aussie Broadband are also excellent and usually have enough bandwidth in built up areas. They have a lot of customisable and cheap plans too.
Yeah I had poor experience with Telstra support. I moved to Aussie Broadband and haven't looked back.
belong for 50/20. downside is 12 month contract if you want the cheaper price.
I'm on their 30/20 deal. For $55/month I'm happy.
Assuming no phone needed:
Sub-$70: Belong $55 Starter Unlimited - 37/18 speeds with public IPv4 address.
$70: TPG 50/20 Unlimited
$80: ABB 50/20 Unlimited
$90: ABB 100/20 Unlimited
$100: ABB 100/40 Unlimited
Why not Superloop?
is it possible to do a line speed test b4 u sign-up to whichever speed plan ur line is capable of???
No you can't do a speed test before you join.
What type of NBN? FTTN, FTTB, FTTC, FTTP or HFC?
No, ISPs won’t know your speed until after the order is processed by NBN.
I read last week that Telstra is going to only offer 50 max download speed because they don’t know what the the customer will get from NBN until connected.Telstra don't sell 100Mbps plans on FTTN, FTTB & FTTC. Telstra 100Mbps plans are only available on HFC & FTTP. Lucky Telstra are not your only option on the nbn and other ISPs sell 100Mbps plans from the start.
Correct. Except the other seller have the same problem on tech like FTTN, they don’t know what top speed you can actually get until you’ve signed up and connected.
@PVA: Yeah FTTN is mainly the problem. What ISPs are meant to be doing is telling you your modem sync speed and to move up or down plans.
What's the difference between any of them? Aren't they all reselling the same NBN service?
If they are just commodity sellers, you'll get the same from anyone. Just go for price and avoid incompetent support, since there's not much else they can actually do differently.Some ISPs buy more CVC, have better local & international routing & 4G backup.
Optus, TPG group, Telstra & Aussie Broadband are connected directly to the nbn POI. Kogan is a Vodafone reseller.
No you don't get the same performance from all ISPs. Your typical evening speed will drop off at night with some cheaper ISPs.
Telstra don't sell 100Mbps plans on FTTN, FTTB & FTTC. Telstra 100Mbps plans are only available on HFC & FTTP. The other ISPs offer 100Mbps plans. Aussie Broadband offer speeds up to 250Mbps and in a few months 1Gbps on FTTP.
Believe Optus is fine. If you want an option give Aussie a go. I've been with them for at least 2 years now. HFC. That's another issue with continual maintenance. I can't stand Optus though from past mobile experience. CS sucks. AB CS a breath of fresh air IMO
Why not consult independent mass collected data?
https://www.accc.gov.au/consumers/internet-landline-services…
I refer to this every time, it’s updated regularly and last time this was updated was a few days ago with Feb results.
Optus comes first this month with TPG second.
TPG has regularly come first this this reported started, with ABB winning it one other time IIRC.
Interestingly, ABB has the most regular outages if stability is important to you, with TPG having the least outages.
Optus had the most average daily outages.
So they only report on the 8 biggest isps and no smaller ones.
hard to get enough sample size for statistically relevant info from small providers with even less volunteers, im not saying smaller providers have anything wrong by the way.
so with line speed, is that the theoretical maximum no matter who you are with, or can it vary with different providers?
Im not meaning by a little more or less, but if I changed providers is it possible that my line speed could jump upto/above 25?After not having home internet at home for the last 9 years, (Telstra 4g dongle only) we changed our setup 2 months ago and saved money in the process.
We are on FTTN, via Superloop, I started with a 50/20 and when I did an online speed test I was getting 12/5, so I searched through my account and found the line speed tests they did in the month I joined, It was 12/5, So I down graded my plan to 25/5 (slowest plan).
On nbn FTTN your theoretical maximum sync speed is the same regardless of ISP. You can find out your maximum sync speed by logging into your modem settings. Some modems have a higher maximum sync speed than others. The main factor is how far away from the node you are. You could be far away which means your stuck with it until nbn fix it or you need to get a new CAT6 line installed and try a different modem to improve the speeds.
I'd put a vote in for Aussie, however the O.P. is asking about Melbourne. They should be aware that though the results as I write may suggest an overwhelming mandate for ABB, while not sockpuppeted, and reflective of most peoples experience, not all votes may be local votes for local people [ other than "Local" = "Australia".]
Disclaimer - I am a happy and contented ABB user, but in Adelaide. Support and stability are the main attractions.
If your looking for an alternative to NBN take a look at Hyperwave
http://www.hyperwave.com.au/I've been using them for years in the northern suburbs. Couldn't be happier with them.
If you don’t want your BitTorrent sites blocked MyRepublic is good.
MyRepublic could block torrent sites anytime if required to by law.
ISP DNS blocking is easily bypassed.
But they don’t
Wait for 5G
Superloop for me has been the best in stability and speed.
Optus 100/40 HFC NBN has been pretty good for me. Yes, there have been a few issues that I had to contact them about over the years, but they were resolved. The only real ongoing issue is that every month or two, the connection goes down for anywhere between a few minutes and a couple of hours. Optus claim it's the NBN doing work on the lines.
Here's a graph of my download speed for the last 10 months or so (the longest period I could select).
Here's some more graphs for the last month.
These graphs come from a "box of tricks" that I have installed on my broadband connection as part of the ACCC's Measuring Broadband Australia scheme.
Which technology will you be on? We were on Aussie Broadband (FTTP, 100/40) and they were great. We recently changed to Launtel in an effort to save a bit of coin (as speeds can be adjusted daily). Launtel has been so good so far but not as good as ABB (slightly slower speeds and slightly higher latency).
Launtel have their own network to ~20 POIs (and have Vocus backhaul for the rest) but their plans are to continue to roll out their own network (like ABB).