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Bose Soundlink Mini II Special Edition (Luxe Silver) $101.97 Delivered @ Bose Australia (Hack Required)

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Bose Soundlink Mini II Special Edition (Luxe Silver) $101.97 Delivered @ Bose Australia (Hack Required)
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thelittlething on 10/12/2019 - 12:57 bose.com.au (16669 clicks)
Last edited 10/12/2019 - 15:43 by 4 other users
HOLIDAY15SPEAKER20

Black out of stock

I know this post has been flying around last 2 days.

Some of you have issue with over-charged $157 instead of $143. I'm struggling with it either. I bought one and they charged me $157 (but I already make a claim through Paypal)

Today I try again with Code SPEAKER20, but i don't know what it does. Price now even goes down to $101.97.

Please note: voucher codes are case sensitive.

Method 1

What I did. I install Honey add-on into Chrome, when adding speaker to cart and use Honey, It drops down to $101.97 by itself. Wondering if this is price error. Pay with PayPal.

Here is my proof

https://ibb.co/hdqnP7f

Method 2

Open two tabs to the deal. In tab 1, click Buy Now to add product and go to cart. Switch to tab 2 and go to cart. Enter coupon code HOLIDAY15 and apply. Switch back to tab 1, enter coupon code SPEAKER20 and apply. Proceed to checkout and pay with PayPal. (Thanks to OO.)

Happy Hunting everyone

Original Coupon Deal

Electrical & Electronics Bluetooth Speaker Bose

Related Stores

Bose Australia
Bose Australia

closed Comments

        • RM on 12/12/2019 - 11:36

          Done

  • Bold Eagle on 12/12/2019 - 10:27

    I just spoke with them on the phone and they were stating that "my bank had frozen the payment for the 'BOSE Acoustimass® 10 Series V home cinema speaker system' at $974.35" and the lady then asked did I have another credit card to try - and I said no and what a dodgy thing to ask. I called my bank and they said that was rubbish and they had not frozen the amount and that is awaiting BOSE to process that payment (from the 10.12.19) and there was no reason at the bank's end for it not to go through. So the funds are stuck until BOSE either processes the payment or does nothing and the payment is declined (after 5 business days).

    I did clarify with the bank that there is no way that BOSE can just start modifying the charges or amounts and the Bank staff member literally LOL'd at that comment and said no way!!!

    So pragmatically BOSE just does not process the sale and they all get declined (that way BOSE has not canceled anything and thus are not the bad guys) and we get our money back. Some of you may get your speakers but I think with a sale like mine from $1499 down to $974.35 that is going to be the outcome.

    • PuppieWayne on 12/12/2019 - 20:01
      -1

      I hate to tell you this but that bank staff knows shit.

      Bose can certainly modify the amount.

      They are doing that now with the other deals where we were only supposed to be charged $142 but Bose has modified the payment and some people are getting charged $150+.

      • Bold Eagle on 13/12/2019 - 18:30
        -1

        I would have to disagree. I am yet to see anyone that paid via Bank (Debit or Credit) yet to claim the amount has changed. Each case so far seems to be a payment via Paypal (from the bank). Maybe BOSE can get away with that rubbish with Paypal but what your implying makes no sense and I think it is rubbish otherwise every and all merchants would be trying it on on each and every sale and 'the facts are it never happens'! Of course the banks know what they are talking about or else they will become liable for such cowboy conduct from merchants!

        What your implying makes no sense and I think it is utter rubbish until actually proven!!!

        • PuppieWayne on 13/12/2019 - 20:49
          -1

          Been in the bank for 10 years mate, you think all transaction dispute submitted by clients are due to PayPal?

          Bose sending an amount via PayPal is no differences to Bose sending the same amount to the bank, in this case, PayPal is but the middle man.

          Merchants don't do it cause it's not only screw with their books but the onus is on merchant to prove the amount or else it gets refunded fully to the client. (Which if they have lied, they know they will screw themselves)

          The only rubbish is your ignorance.

  • Ramrod on 12/12/2019 - 11:47
    +15

    My fellow ozbargainers, so my understanding after reading comments is in the event that Bose increases the invoice/paypal amount without calling or advising us is we are going to:

    1. accept the delivery
    2. Use the product
    3. Request a return before 30 days is up
    4. Get refund
    5. Neg review the sh!t out of the product

    Resulting in:
    *Product becomes used and refurb
    *Hurt the bottom line
    *Neg reviews means reduced future sales of product resulting in item clearance for ozb members to get a bargain next time
    *The ozb tribe has spoken

    Please let me know if this summary is accurate?

    • bargainfinder on 12/12/2019 - 11:57
      +2

      You pretty much sum it up!!
      This is exactly what i am going to do if i receive the speaker.

      • montorola on 12/12/2019 - 12:01
        +3

        Maybe they're thinking - let them have the speaker for 30 days they won't want to give it back and will just accept the price because they love it so much

        • bargainfinder on 12/12/2019 - 12:16
          +3

          They just don't not know that most of us already own a few decent bluetooth speaker so that won't happen unless it is a bargain purchase :)

        • andresampras on 12/12/2019 - 12:17

          your avatar confused me. I was looking for the punchline

    • andresampras on 12/12/2019 - 12:29

      Here's a question - what are the start and end points of that 30-day period? Does it start when you receive the product? Does it end when you lodge a return?
      The Bose "excitement guarantee" doesn't specify anything.

      • miguellin737 on 12/12/2019 - 12:32

        it should start on the date of the tax invoice.

        • andresampras on 12/12/2019 - 13:10

          but then you don't have a 30-day trial period as claimed.

          • miguellin737 on 12/12/2019 - 13:17

            @andresampras: I will return it in a week time as I claimed. however, those who haven't claimed yet can use it for 30 days.

      • Frank Murphy on 12/12/2019 - 12:49

        "Excitement guarantee"? Hahahaha! Marketing w@nkers…

        • dreamykitten on 12/12/2019 - 13:25
          +3

          Excitement guaranteed when you find out you got charged a higher amount checking your PayPal/CC account.

  • OzBerghainer on 12/12/2019 - 12:05

    Has anyone received it yet or got shipping email? If they are in fact going to increase our price then surely it arrives today or tomorrow

    • bargainsniper on 12/12/2019 - 13:23

      I was told by the live chat my Bose Soundbar 500 would be shipping either today or tomorrow

    • lycos on 12/12/2019 - 16:05

      Email said it has been delivered to my home. I will check it once I'm home in 2 hours time.

      • lycos on 12/12/2019 - 20:54

        Its been delivered. Now i just need to monitor my paypal

  • traichung on 12/12/2019 - 13:55

    called them
    they said ill be charged extra $60ish and they will refund that $60ish in 6 weeks.
    I paid by card btw.

    • sk213 on 12/12/2019 - 14:01
      +1

      This still just blows my mind, Here is the price, here is the invoice, here is the payment receipt.. ACTUALLY NO thats all wrong we are taking more money now.

    • OzBerghainer on 12/12/2019 - 14:07

      Why the refund in 6 weeks? What’s that all about?

      • j1568 on 12/12/2019 - 14:13
        +1

        Probably hoping you forget and they keep the $60.

        • lyoo01 on 12/12/2019 - 14:18

          traichung, how much did you pay for this? And have you been charged extra?

          • traichung on 12/12/2019 - 15:14
            +1

            @lyoo01: I paid $101, not yet, they said they will charge once they dispatch the item.

            • lyoo01 on 12/12/2019 - 15:15
              +1

              @traichung: I think I am in the same boat, yeah. Thanks for letting me know!

        • BennyHe2018 on 12/12/2019 - 14:19
          +1

          That is thier way to roll the dice. I've call them to cancel the to avoid the hassle. Who knows how much they gonna refund if they can increase the charge this time.

    • aoiro on 12/12/2019 - 14:26
      +1

      You should get that in writing. In 6 weeks time you won't be able to return the item for a refund if the difference doesn't come through.

    • dingdong3000 on 12/12/2019 - 14:28
      +1

      I reckon the person you spoke to is bluffing. They're under strict instructions not to honor $101.95. $159.95 is final

      • traichung on 12/12/2019 - 15:17

        Yeh, I don't know, probs will find out in 6 wks.

        they also gave me the refund transaction no. as well, not sure what I can do with that.

  • keejoonc on 12/12/2019 - 14:26
    +3

    Mine still showing as pending on paypal.
    Not going to bother chasing it up. Will see if it gets shipped or if they cancel it.

  • Cloudie on 12/12/2019 - 14:26

    So I had the $143 speaker, and was charged $159 this morning. I used the chat option and they said I will have the difference refunded within 2-4 weeks.

    I asked about my second order which was $203. They said in their system they had $339. I asked if they could amend, but they said since my account says pending $203 "To avoid the same issue. I'll will monitor this for you. In case a refund for the second order is needed. I'll refund it right away, to lessen your effort in contacting us back"

    I feel like they won't monitor it, and I'll end up having to speak with them again.

    Also said my order isn't due to arrive till the 16th. So much for next day delivery.

    • j1568 on 12/12/2019 - 14:31
      +1

      That’s a change in their position now. Perhaps they have received a lot of PayPal disputes already and now decided to give the refund but given how Bose says one thing but don’t do it, better to head through the dispute path. Customer service appears to be given a script to say to customers what their management told them to say. For a normal business they should be able to process a refund and shouldn’t take more than a week. 2-4 weeks or 6 weeks is just stalling.

      • Cloudie on 12/12/2019 - 15:26

        I did contact Paypal afterwards and asked how this is possible. They said it was in the sellers hands but if it happens with my second order, and they don’t agree to refund the difference then we can put through a dispute via Paypal and they will help get the difference back.

  • congo on 12/12/2019 - 14:44

    Paid $319 for the Home 500.
    Called Bose, they said that I will be charged over $400. They said that if I have a picture of the invoice, they will process a refund of the difference.

    Should I trust them?
    It hasn't been processed and I can cancel this order.

    • dingdong3000 on 12/12/2019 - 14:51
      +1

      The order confirmation is not an invoice from my understanding, so the actual invoice they'll look at is the total they overcharged you with imo.

    • bbourizk on 12/12/2019 - 14:52

      I got an invoice last night at 1.40am for 450.45 for the home 500. In PayPal it's $319.19.

  • miguellin737 on 12/12/2019 - 14:57

    My transaction of 159.95 is disappeared in my bank acc today before I send the speaker back. That is fast. LOL….

    • alteclan on 12/12/2019 - 15:13
      +1

      Do you plan to return it? Free speakers!

    • OzBerghainer on 12/12/2019 - 15:32

      How did you pull that off

      • miguellin737 on 12/12/2019 - 15:50

        I dunno, it just happened. I will still return it. lol…..

  • dscott85 on 12/12/2019 - 15:30
    +8

    Update: I’m part of the $101.95 group.
    I went onto chat to clarify.

    I just politely told the rep, hey I bought the speaker expecting price $101.97, is Bose going to honour this & if not can they organise a refund as per a price error.

    I was told my speaker would arrive on the 16th.
    I was told the speaker should have been sold at $169.95 after discount.
    That Bose was aware that there website malfunctioned & would honour the purchase price of $101.97 & would be organising a refund for the difference if I got charged more than this.

    According to the rep I spoke to my order will be homered at $101.97, hopefully this information eases the concerns of some here.

    • RSmith on 12/12/2019 - 15:38
      +2

      order will be homered

      Homer says yes!

      • dscott85 on 12/12/2019 - 15:39
        +1

        Damn, fat fingers.

        • dm01 on 12/12/2019 - 17:55

          All of Homer is fat!

    • Carrian on 12/12/2019 - 15:38
      +1

      did you pay by paypal, and if so if your status still in the "authorised" stage on paypal?

      • dscott85 on 12/12/2019 - 15:50

        Yep, still $101.97 pending authorisation. It definitely by no means is a sure thing, but we will see.

        • Carrian on 12/12/2019 - 15:52

          okay cool. cheers for response

    • dingdong3000 on 12/12/2019 - 15:50

      Strange.. my friend who bought for $101.97 as well went on their live chat an hour ago, asked if they will honor the price of $101.95 and said they'll only refund $10 of the amount being charged for the 20% off…

    • ozizoy on 12/12/2019 - 15:51

      Thanks for the update.:)

  • mooreshady on 12/12/2019 - 15:31

    Question is. Will they ship? My PayPal still authorising.

    • kml22 on 12/12/2019 - 15:47

      So Bose is telling people they will honour the deal and is expecting to ship out the item soon, but no definitely details on tracking email and email invoice, everything seem to be verbal, and later people found out they got overcharge.

      • dscott85 on 12/12/2019 - 16:03
        +1

        Don’t know as it will make a difference, but I asked them to email a transcript of our chat, which they surprisingly did. So I do have the above chat on a Bose sent email, if they end up changing their minds.

        • dm01 on 12/12/2019 - 17:58
          +1

          I copy/pasted mine and took a couple of screen grabs too.

      • dm01 on 12/12/2019 - 17:57

        From my online chat with them this morning:

        "And please doe expect an email from Australia post once order is ready for delivery, with the tracking number included."

        Just an FYI on what I was told.

  • RSmith on 12/12/2019 - 15:52
    +7

    This should be a case study for the people studying online marketing.

    "How not to screw up"

    • Ferazzo on 12/12/2019 - 17:03

      Who knows that this whole hoora thing might be intended by them
      580+ people liking this deal and everyone is talking about it every minute
      Well done to the marketing team

      • RSmith on 12/12/2019 - 17:27

        Who knows that this whole hoora thing might be intended by them

        Must be geniuses in that case. Should have made the discount 100% for even more publicity.

  • j1568 on 12/12/2019 - 16:02
    +5

    Just let it get shipped or cancelled and file a PayPal dispute or CC chargeback If they overcharge. They have been given numerous chances to fix the issue with many of us contacting them and have been given different responses.

    Personally for me my first call I was told they will escalate it as can see the difference in charge and will receive a call back later that day but never did.

    Second call was flat out told management says $159 is the correct price and not willing to do anything.

    And now people are being told they will get a refund if overcharged.

    With all the different response don’t rely on Bose as what they say take it with a grain of salt. Obviously their management is hopeless.

  • iironhide on 12/12/2019 - 16:20
    +2

    Just play dumb and hope for the best. If they charge more than 101, just turn on rampage mode, i think they will compensate somehow anyway.

    • kml22 on 12/12/2019 - 19:20
      +2

      But my rampage mode is "by asking nicely again."

  • Charlie Dont Surf on 12/12/2019 - 16:21
    +1

    This palaver about refunding the difference in six weeks is just stupid.

    If mine ever ships, and I'm charged more than $101.97, then I'm returning it and/or doing a PayPal dispute. This can't go on for 8 weeks of my summer!

  • montorola on 12/12/2019 - 16:44
    +2

    Am I the only one getting amused by how Bose is handling all this?

    • dm01 on 12/12/2019 - 17:59

      You most certainly are not! 😁😁😁

  • Zavala on 12/12/2019 - 17:02

    Same thing as those above

    They are going to "honour" the $101.97 AUD charge but initially will take $159.95 AUD from my PayPal and refund the $57.98 AUD in a maximum time frame of 2-4 weeks. I spoke to a representative on live chat (turn off your ad blockers for the live chat icon to pop up on the left side of the screen) and at first they were going to process my refund, but with a bit of insistence and telling them that I have received a confirmation offer via email at $101.97 they said they would refund me the difference. I asked her if she could expedite the refund, and she said she couldn't but the 2-4 week period was at the absolute maximum and It will likely be in before then…take that with a grain of salt though

    Rep was very polite, issue was resolved all up in about 10 minutes.

    Keep an eye on your Paypal/bank accounts to make sure the refund is processed just to be sure. Take a screen shot of the live chat too, to be extra safe (Windows snipping tool or WIN + Shift + S for the fancy version).

    EDIT: as someone said above have them email you a transcript of the conversation, seems like a better way to go

    My order should arrive by the 16th of December (Perth)

    • Cloudie on 12/12/2019 - 17:18

      for those that want the transcript there's an option to save it. The + button on the left.

    • montorola on 12/12/2019 - 19:04

      The thing is, why are they playing games with the whole pay now refund a portion later?

      Why can't they just effing honour the 101 from the get go? LOL

      • j1568 on 12/12/2019 - 19:12

        Until Bose actually refunds everyone, treat whatever they say with a grain of salt. They keep changing their minds and also they are still trying to charge the higher price until you bring it up and then they will say they will refund the difference in 2-4 weeks.

        People may end up still having to chase them for the refund. Better let PayPal just deal with them. I have already open my case with PayPal, so I’m not going to bother dealing with Bose as the customer service are just puppets going off what management tells them they can do which changes everyday.

  • jabroni on 12/12/2019 - 17:10
    +1

    paid by CC and still showing as pending in the transactions page - not going to live chat or contact will just do the request refund trick after a week or two if they dont charge $101.97

  • OzBerghainer on 12/12/2019 - 17:27

    Gone on the chat, said total is $169, arrival on the 16th. Then I said it’s meant to be 101.97 and he said he has processed the refund for 2-4 weeks. Seems like all reps have been briefed about exactly this.

    • Cataclysm on 12/12/2019 - 17:37

      did u get an order confirmation? After i order i only got the paypal charge email no confirmation or anything from bose

      • OzBerghainer on 12/12/2019 - 17:40

        Yeah email confirmation and PayPal at the same time, check your spam or promotions.

        • Cataclysm on 12/12/2019 - 18:10

          damn i didn't have email confirmation only paypal

      • dreamykitten on 12/12/2019 - 17:59

        You should have got two emails one from PayPal one from Bose (order confirmation).

  • JustNotGod on 12/12/2019 - 17:45
    +2

    For me….the transaction is not showing in PayPal activity but it’s showing pending on my linked Cc. I do have confirmation from PayPal as well as Bose. Let’s see where it goes. I think Bose will not process the payment and it will auto cancel after 5 days….but fun to see how Bose is going to handle this.

  • Nyclix on 12/12/2019 - 17:50
    +1

    Same response as the rest. Refunded the difference within 2 weeks and will send a confirmation email regarding the refund within 24 hours as they have a lot to send.

    Just explain you've got an order confirmation, PayPal and online bank all matching that amount and they'll fix it for you right away.

    Much respect for Bose.

    • Cloudie on 12/12/2019 - 18:08

      Probably would have been respectful if they didn't do a sneaky overcharge to start with.

  • BarginGrabber on 12/12/2019 - 17:52
    +1

    So, $101.97 has been taken from my paypal (no longer pending) so I'm guessing that I will not be paying the extra 40-60.

    I haven't received any shipping details though

    • Nyclix on 12/12/2019 - 18:00

      I asked about shipping details. They said I'd get a text / email from Australia Post the day or so it's due for delivery. I've had that sort of thing happen before so fingers crossed.

    • dreamykitten on 12/12/2019 - 18:04

      What time did you order?

      • Nyclix on 12/12/2019 - 18:18

        Dec 10th 3.30 pm

        • dreamykitten on 12/12/2019 - 18:24

          Similar to mine. Mine's still pending (PayPal).

        • cheaplee on 12/12/2019 - 18:26

          I was an hour and a half before, still pending.

          • dm01 on 12/12/2019 - 18:44

            @cheaplee: 1:20pm on Dec. 10 and still pending.

      • BarginGrabber on 12/12/2019 - 23:40

        Sorry for the super late response, it was December 10 1:05pm

    • OzBerghainer on 12/12/2019 - 18:20

      Hopefully mine stops pending soon as well. I used CC

  • Ferazzo on 12/12/2019 - 18:36
    +1

    At least this is much less stressful than the Sony A7iii Qantas deal situation
    Still feeling sad

  • dingdong3000 on 12/12/2019 - 19:08
    +4

    Okay for those who have had their order cancelled or you asked for it to be cancelled due to Bose incompetence, you can contact them again and they will process a new order for the initial price of $101.97 that was on the order confirmation. The only down thing is they can only take payment on the phone.. I was a little hesitant at first but decided to go ahead with it. You'll need to provide a screenshot of the order confirmation btw.

    Really glad they've done this to rectify the situation! Big up to Bose for honoring this

    • OzBerghainer on 12/12/2019 - 19:19

      Who said they’re doing this?

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