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Free Samsung Galaxy Buds When You Purchase a Galaxy S10, Note10, Tab S6, Watch Active 2 (Select Retailers)

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Free Samsung Galaxy Buds When You Purchase a Galaxy S10, Note10, Tab S6, Watch Active 2 (Select Retailers)
Go to Deal
Superstar15 on 08/10/2019 - 09:55 samsung.com (2907 clicks)
Last edited 09/10/2019 - 00:39 by 1 other user

"Get a pair of wireless Galaxy Buds on us when you upgrade to purchase the Galaxy Note10, Galaxy S10, Galaxy Tab S6 or Galaxy Watch Active2"

S10+
S10e
S10
Note 10+
Note 10
Galaxy Note 10+ 5G
Galaxy S10 5G
Tab S6 Wi-Fi 128GB/256GB
Tab S6 4G 128GB/256GB
Galaxy Watch Active 2 – 44mm/40mm 4G
Galaxy Watch Active 2 – 44mm Bluetooth

Participating stores as per T+Cs
Samsung Retail Stores
Amazon Note: Amazon Marketplace is excluded from the Promotion
Bing Lee
Samsung Online Store (excludes EPP, Includes Education according to T+Cs)
Betta Electrical
Microsoft Retail Stores
Domayne
Telstra
JR Duty Free
Microsoft Online Store
Joyce Mayne
Optus
Retravision
Qantas Q Store
David Jones
Vodafone Costco (Australia)
Coles Flybuys
Radio Rentals
Harvey Norman
Woolworths
Make it Mine
JB Hi-Fi
Officeworks
Big W
Target (Australia)
The Good Guys
Rebel Sport
The Iconic
MobileCiti

"Samsung Online Store” means any online portal operated by Samsung in Australia through which eligible
consumers or businesses can purchase the Participating Products, including Samsung’s e-store in Australia (accessible at the
URL https://shop.samsung.com/au) and the Samsung Education Store.

For the avoidance of doubt, the Samsung Online Store excludes the website known as the ‘Samsung Staff Portal’ and the
websites known as ‘Samsung Enhanced Partner Portal’.

Faqs
T+Cs

Electrical & Electronics Bluetooth Earphones Mobile Phone Samsung Smartwatch Tablet Android

Related Stores

Samsung
Samsung

closed Comments

    • CyberMurning on 27/10/2019 - 16:41

      Wrong thread?

      • bogstation on 27/10/2019 - 18:01
        +1

        Don't think so, edu store is eligible for buds.

        • luztra on 27/10/2019 - 18:14

          Yep can confirm this. Ordered a Tab S6 via the EDU store and got approved for the buds.

          • googoogaga on 27/10/2019 - 21:11

            @luztra: how quickly did you get approval for claiming buds? I've sent a redemption through on thursday and no response

            • luztra on 28/10/2019 - 19:01

              @googoogaga: Mine was approved in a few days. Haven’t received them yet though.

  • Keeegs on 28/10/2019 - 14:41
    +2

    Timeline if anyone is wondering, will post further once additional info is given:

    Redemption History
    22 Oct 2019Notified Product Manager
    22 Oct 2019Request Submitted
    28 Oct 2019Validation Completed

    • notasingledoubt on 29/10/2019 - 13:41

      my history is
      17 Oct 2019Request Submitted
      17 Oct 2019Validation Completed

      from the email received it states "Please be advised as per the Terms and Conditions it may take up to 30 days for your gifts to be dispatched"

      • notasingledoubt on 29/10/2019 - 13:43
        +1

        lol…just as i reply to your message, i get a notification from AusPost that I got a parcel coming from "Samsung Redemption Program"

        • CyberMurning on 29/10/2019 - 15:07

          Wow so 2 weeks. Not bad. Maybe longer now because of recent jbhifi deals

        • Unorthodox on 29/10/2019 - 15:57

          Had mine 15th, haven't received any auspost email

  • CyberMurning on 29/10/2019 - 21:29

    done the claiming part today 29/10/19 9pm

  • alterego13 on 30/10/2019 - 20:38

    Only able to claim 'white' buds. No choice of color.

    • CyberMurning on 30/10/2019 - 21:04
      +1

      still lucky we dont get the yellow
      https://www.irishtimes.com/business/technology/samsung-galax…

      • PlaneProof on 31/10/2019 - 12:33

        You think they will have stock of the black ones anytime soon?
        I really want the black one! ;(

        • CyberMurning on 31/10/2019 - 13:42
          +1

          Just spray paint them mate. Don't push our luck.

    • mrshorty on 01/11/2019 - 13:42

      wonder if we wait on claiming they will get more black in stock

      edit: just spoke to Samsung dude on live chat and they apparently were only giving out white ones as part of this promotion. Don't know if he was making that up or not!

      • mr_asstight on 01/11/2019 - 14:45

        nudge them to hurry up and send em

  • domo on 02/11/2019 - 12:46

    anyone else having troubles with the redemption site not being able to verify your address?

    "Failed to communicate with address validation service"

    • Toughcookie on 03/11/2019 - 23:25

      had that issue over safari Mac, switched over to windows chrome worked well

  • mr_asstight on 05/11/2019 - 11:38

    still nothing. validation completed 15 Oct.

    • Unorthodox on 05/11/2019 - 22:47
      +1

      Just received tracking email - hopefully similar batch seeing as we were both 15th

      • mr_asstight on 07/11/2019 - 08:18
        +2

        Got my notification today

  • Rav1 on 06/11/2019 - 01:25
    -3

    Can someone plz tell me is the education store eligible for this offer and what's the price for note 10+.. I read in previous comments that $100 discount if buying above $1000? Plz let me know guys.. Thanks

  • Rav1 on 06/11/2019 - 01:38
    -8

    OK after reading all the comments..understood that the education store is eligible for buds..now can someone plz let me know what's the price for note10+ and is there any uniday discount available and what would be the final price after applying the code..so I can look for my friends in university and tell them to buy this for me.

  • MeesusEff on 07/11/2019 - 18:20

    I just checked today and saw this, hope that means all G.

    26 Oct 2019Request Submitted
    07 Nov 2019More Info – Incomplete Proof of Purchase
    07 Nov 2019Validation Completed

  • hogwarts on 07/11/2019 - 19:10

    26 Oct - Validation Completed, nothing yet.

  • 1d0ntkn0w on 09/11/2019 - 19:53

    2 Nov - Request Submitted
    No validation yet :(

    • JubbityJub on 12/11/2019 - 07:58

      Same. I also submitted a request on the 2nd Nov. Still no validation. Just Says "Request Submitted"

      • 1d0ntkn0w on 12/11/2019 - 09:19

        I emailed them asking for the progress on my request and they validated it the next day!
        EDIT: Validated on 11th Nov

        • JubbityJub on 12/11/2019 - 09:41

          Oh. I guess i'll give them an email as well.

  • CanadaBoy on 12/11/2019 - 08:08

    Still a backlog of October submissions.
    31 Oct 2019Request Submitted

    • JubbityJub on 12/11/2019 - 08:12

      :(

    • CanadaBoy on 12/11/2019 - 20:33

      31 Oct 2019Request Submitted
      12 Nov 2019Validation Completed

  • jsb on 12/11/2019 - 10:07

    31 Oct 2019 Request Submitted
    11 Nov 2019 Validation Completed

  • illz on 12/11/2019 - 13:35

    30 Oct 2019 Validation Completed. Still nothing..

  • virtualds on 12/11/2019 - 19:53

    Validation completed 25th Oct, nothing yet

    • BargainBender on 22/11/2019 - 14:57

      As someone said below, give them a ring (1300 362 603, Options 9 and then 1). They validate it straight away.

  • MJD91 on 12/11/2019 - 21:47

    Hi all sorry, any of you with a status of “validation completed” purchase your phone through Officeworks. Just want to make sure model I bought is eligible before breaking plastic.

    • PlaneProof on 13/11/2019 - 10:20

      Dont have to open it, the im something number is outside

      • MJD91 on 13/11/2019 - 11:33

        Just has model number mate?

        • bluebluebird on 13/11/2019 - 11:35

          just take pic of the box outside with the full imei number shown.
          the receipt i hv (jbhifi) has the imei too

          did 2 claims and both validated ok … just waiting for shipping.

        • PlaneProof on 13/11/2019 - 11:37

          Yeah, when you create an account and claim, it will ask for a 10 digit number. Which is located outside of the box. And you just have to take two photos, one photo of the phone box showing the IMEI and one photo of the proof of purchase.

  • virtualds on 14/11/2019 - 18:48

    Got mine today. Thanks op

  • CyberMurning on 14/11/2019 - 23:41

    14 Nov Validation Completed.
    Long time for me….

  • alterego13 on 15/11/2019 - 14:28

    Validation completed 10 Nov (after a phone call to them, submitted 30th Nov)
    Still not shipped.

    • CyberMurning on 15/11/2019 - 15:02

      Ok so roughly I will get mine a week after you.

      • alterego13 on 15/11/2019 - 15:04

        You never know. They might ship them all in one batch! :)

        • CyberMurning on 15/11/2019 - 15:05
          +1

          Hopefully. Now not sure if I should sell mobile and bud as bundle or separately…

          • AJ73 on 15/11/2019 - 20:18
            +1

            @CyberMurning: I reckon coming into Christmas time having them as a bundle would be a good little deal

    • alterego13 on 15/11/2019 - 15:03

      I mean submitted 30th Oct.

  • mr_asstight on 15/11/2019 - 20:14
    +2

    You guys just need to give them a call to get submissions approved.

    Takes less than two minutes. The overseas call centre staff sound like they could not give a stuff and will casually approve.

  • AJ73 on 15/11/2019 - 20:15

    Mine was submitted 2nd November so hoping be bumped up to Validation Completed by early next week otherwise might email as at the moment it seems 10+ days is the norm

    • mr_asstight on 15/11/2019 - 20:27
      +1

      call em.

      • AJ73 on 21/11/2019 - 19:33

        Delayed reply but big thanks for the heads up, validation now complete and so now just have the wait for postage

  • bargrin on 16/11/2019 - 12:04

    Even if you move to validation stage the process just gets stuck there.

    Dont think buds going to be sent before christmas, they prob dont want to eat into their Christmas inventory.

    I predict mid jan/feb to receive.

  • knowwhat on 18/11/2019 - 16:10

    Anyone received the buds?
    Validation completed on 13 Nov and still waiting :(

    • CyberMurning on 18/11/2019 - 17:05
      +2

      Way too early. Check back early December

  • illz on 22/11/2019 - 09:39
    +2

    22 Oct Submitted
    30 Oct 2019 Validation Completed.

    Received Auspost tracking email this morning.

    Thanks OP

  • bargrin on 22/11/2019 - 09:52

    Was just reading t&c, it says you supposed to receive buds within 30 days from validation.

    Mine got validated 4 Nov, so lets see….

  • CandyMan on 22/11/2019 - 12:55

    Got a shipping notification. Should arrive Monday

    • angelbaby on 22/11/2019 - 14:20

      when was your claim validation completed please?

      • CandyMan on 22/11/2019 - 22:29

        29 October

  • fantoo on 24/11/2019 - 07:19

    Hey guys,
    With the redemption, can we do straight after ordering or need to wait till it arrives?
    Going to order something today.
    If need the actual product wont do it.

    Thanks guys

    • fantoo on 24/11/2019 - 08:01

      Found out needs IMEI or serial number.
      Will have to wait till the delivery comes in.
      If comes in late will return the watch

  • alterego13 on 05/12/2019 - 11:32

    Received shipping notification on one redemption. One more to go. Both done a day apart. One that was submitted later is the one that's shipped :/

    • falafelandlahme on 05/12/2019 - 12:16

      when was it validated? mine was validated 6th nov and I haven't received anything yet…

      • alterego13 on 05/12/2019 - 12:33

        Validated 1st November

    • alterego13 on 06/12/2019 - 10:51

      And the other one shipped today.

  • CanadaBoy on 05/12/2019 - 11:46

    Does Samsung provide any other information regarding shipping the buds on the portal?

    Redemption History
    31 Oct 2019Request Submitted
    12 Nov 2019Validation Completed

    Do you get the shipping notification from Australia Post or Samsung?

    • alterego13 on 05/12/2019 - 12:05

      Got a notification from Australia Post, on the Auspost app. No update on the portal after 'validation completed'

      • CanadaBoy on 05/12/2019 - 13:30

        Thanks for confirming

  • bargrin on 06/12/2019 - 12:16

    Got notification mine has shipped. Thats exactly 30 days from validation date.

  • MeesusEff on 06/12/2019 - 14:18

    My validation was complete on 7th November, vane back here to check if there was some sort of delay and then got the shipping email, yay

    • MissMolly22 on 10/12/2019 - 08:56

      Has the Samsung portal updated to say it's shipped or did you just get an email from aus post?

      • MeesusEff on 10/12/2019 - 11:11

        Not updated, last thing just says validation completed

  • JubbityJub on 10/12/2019 - 08:21

    Validation Completed - 13th Nov
    Received a shipping notification from Auspost - 9th Dec

  • MissMolly22 on 10/12/2019 - 08:55

    Validation completed 7th of November. Still no update or tracking information, no reply from customer service.
    11 days to validate once submitted and now
    34 days and still no tracking. Can't say I'm enjoying the waiting game

    • MissMolly22 on 11/12/2019 - 15:19
      +1

      Recieved today!
      No updates on the portal or from Australia post. I called this morning and even samsung didn't think they'd been sent, they just said aus post had recieved the shipping manifest a week ago but they hadn't actually been dispatched from the warehouse yet and apologized for the delay. Just after I got off the phone with samsung I recieved an email from aus post saying I had a package waiting for me at the post office. 46 days to receive from the day I submitted my claim.

  • CyberMurning on 10/12/2019 - 11:58

    actually, i dont know if we can get notification from auspost when something is coming to HOME address? (i got notification when i use parcel locker for example).

    • alterego13 on 12/12/2019 - 18:05

      I did get a notification on the Auspost app (not via email) for the Galaxy buds. No other notifications from samsung on their portal or email. If I wasn't using the auspost app I wouldn't have known they were shipped. Got one delivered today, second one is still on the way. Both shipped one day apart.

  • CyberMurning on 14/12/2019 - 11:24

    delivery due next monday. wohooo

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