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Free Samsung Galaxy Buds When You Purchase a Galaxy S10, Note10, Tab S6, Watch Active 2 (Select Retailers)

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Free Samsung Galaxy Buds When You Purchase a Galaxy S10, Note10, Tab S6, Watch Active 2 (Select Retailers)
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Superstar15 on 08/10/2019 - 09:55 samsung.com (2918 clicks)
Last edited 09/10/2019 - 00:39 by 1 other user

"Get a pair of wireless Galaxy Buds on us when you upgrade to purchase the Galaxy Note10, Galaxy S10, Galaxy Tab S6 or Galaxy Watch Active2"

S10+
S10e
S10
Note 10+
Note 10
Galaxy Note 10+ 5G
Galaxy S10 5G
Tab S6 Wi-Fi 128GB/256GB
Tab S6 4G 128GB/256GB
Galaxy Watch Active 2 – 44mm/40mm 4G
Galaxy Watch Active 2 – 44mm Bluetooth

Participating stores as per T+Cs
Samsung Retail Stores
Amazon Note: Amazon Marketplace is excluded from the Promotion
Bing Lee
Samsung Online Store (excludes EPP, Includes Education according to T+Cs)
Betta Electrical
Microsoft Retail Stores
Domayne
Telstra
JR Duty Free
Microsoft Online Store
Joyce Mayne
Optus
Retravision
Qantas Q Store
David Jones
Vodafone Costco (Australia)
Coles Flybuys
Radio Rentals
Harvey Norman
Woolworths
Make it Mine
JB Hi-Fi
Officeworks
Big W
Target (Australia)
The Good Guys
Rebel Sport
The Iconic
MobileCiti

"Samsung Online Store” means any online portal operated by Samsung in Australia through which eligible
consumers or businesses can purchase the Participating Products, including Samsung’s e-store in Australia (accessible at the
URL https://shop.samsung.com/au) and the Samsung Education Store.

For the avoidance of doubt, the Samsung Online Store excludes the website known as the ‘Samsung Staff Portal’ and the
websites known as ‘Samsung Enhanced Partner Portal’.

Faqs
T+Cs

Electrical & Electronics Bluetooth Earphones Mobile Phone Samsung Smartwatch Tablet Android

Related Stores

Samsung
Samsung

closed Comments

  • bibimbap on 08/10/2019 - 09:57

    Lets hope we can get a good deal on Blank Friday sales :)

  • persianoz on 08/10/2019 - 09:59

    If I bought my S10+ few weeks ago from JBHIFI, can I go and ask them for free buds now? :D

    • Superstar15 on 08/10/2019 - 10:00
      +3

      Has to be purchased from 8/10 to 25/11

      • persianoz on 08/10/2019 - 10:01

        And I realised it doesn't cover S10+

        • Superstar15 on 08/10/2019 - 10:04
          +2

          Nah it does, just ran out of room in title. Covers

          S10+
          S10e
          S10
          Note 10+
          Note 10
          Galaxy Note 10+ 5G
          Galaxy S10 5G
          Tab S6 Wi-Fi 128GB/256gb
          Galaxy Watch Active 2 – 44mm/40mm 4G
          Galaxy Watch Active 2 – 44mm Bluetooth

  • 47 on 08/10/2019 - 10:11

    No chance to redeem this if I bought a note 10+ about a week ago?

    • persianoz on 08/10/2019 - 10:16
      +1

      No :( "Has to be purchased from 8/10 to 25/11"

  • mysticturtle on 08/10/2019 - 10:13

    I was looking at the S10 last night!! It came down to $929 in the education store with extra $150 code UNiDAYS.

  • alz on 08/10/2019 - 10:27

    https://images.samsung.com/is/content/samsung/p5/au/terms-conditions/galaxy-buds-promotion-2019-terms.pdf?$ORIGIN_PDF$

  • noise36 on 08/10/2019 - 10:29

    Samsung is very quiet on GWA 2 Australian release, no word despite already available around the world.

    • Superstar15 on 08/10/2019 - 10:32

      Available to order now

      • noise36 on 08/10/2019 - 10:40

        Wonder if its available at a discount on release in the EPP/EDU store? I lost my access but still know friends who can get in.

        • Superstar15 on 08/10/2019 - 11:14

          $519 for the active2 LTE 44m

          • noise36 on 08/10/2019 - 11:18

            @Superstar15: wowee big discount from $799? I assume no free galaxy buds?

            Need to hit up and old friend now to buy for me! :)

            • Superstar15 on 08/10/2019 - 11:21

              @noise36: according to this promo you do get them for free

              "Samsung Online Store” means any online portal operated by Samsung in Australia through which eligible
              consumers or businesses can purchase the Participating Products, including Samsung’s e-store in Australia (accessible at the
              URL https://shop.samsung.com/au) and the Samsung Education Store.

              For the avoidance of doubt, the Samsung Online Store excludes the website known as the ‘Samsung Staff Portal’ and the
              websites known as ‘Samsung Enhanced Partner Portal’.

  • CDG on 08/10/2019 - 10:59

    where to get cheap watch active 2?

    • scuderiarmani on 08/10/2019 - 11:02

      Was just thinking.

      I'm guessing trying Costco.

    • Superstar15 on 08/10/2019 - 11:14

      $519 for the active2 LTE 44m via education store

      • knobbs on 08/10/2019 - 12:23

        They must of heard us, price jumped to $639

        • Superstar15 on 08/10/2019 - 13:26

          Damn, glad i ordered mine this morning then!

        • TheZohan on 08/10/2019 - 13:45

          It's still $519 in the Govt EPP store… but it explicitly says EPP customers are not eligible for the Bonus Buds promotion.

        • noise36 on 08/10/2019 - 16:23

          Yeah just got access and didn't see the price posted above, now makes sense that they don't get the buds for the lower price.

          Should work out about the same selling the buds but would rather the lower price personally.

      • bibimbap on 08/10/2019 - 16:07

        Can you still claim the ear buds when buying through Education?

        • Superstar15 on 08/10/2019 - 18:35

          According to the TCS, yes you can

  • Jfi2ee on 08/10/2019 - 12:58

    I'd love to swap the active watch for these!!!😥

    • dufflover on 08/10/2019 - 16:02

      Really? (honest question)

      I saw all they've done online is pretty much just swapped the previous free Samsung Watch deal for these Earbuds. On the face of it not having owned or read up on either I would've thought the watch was more "fancy".

      • Jfi2ee on 08/10/2019 - 16:08

        Personal preference I guess, I'd use the headphones more than the watch.
        I'm not a smart watch kinda guy

  • alwaysloveabargain on 08/10/2019 - 15:03

    Is there a decent deal going on for Samsung Note 10+ 256G/512G. Not fussed about 5G but might be good to have in case of a good deal.

  • noise36 on 08/10/2019 - 17:28

    Does anyone know if a purchase through the JBHI family/friend/commercial portal would be covered by the promotion?

    • ozchobie on 10/10/2019 - 02:28

      Wondering the same for Good Guys Commercial?

      • noise36 on 10/10/2019 - 09:26

        I emailed Samsung and they said It's only JBhifi stores not their online stores. Doesn't seem correct to me as how would they know it was purchased online if you get a standard invoice but that what they said in writing when emailing the promo email directly.

  • WIND on 08/10/2019 - 18:39

    Just had a look in Samsung educational store:

    Tab S6 Wi-fi 256Gb ( blue) = $1,039.20
    UNiDAYS -$150.00

                     TOTAL = $889.20

    or this deal pay full price of $1,299.00 and get a free Galaxy Buds.

    • Superstar15 on 08/10/2019 - 18:47
      +1

      Reading the T+Cs you can purchase through the education store and still get free buds

      • WIND on 08/10/2019 - 18:50

        No way that is too good to be true , can anyone confirm this?

        • noise36 on 08/10/2019 - 18:58
          +2

          The terms and conditions of the promotion confirm it, what more do you want.

          • WIND on 08/10/2019 - 19:45

            @noise36: Really good deal, thank you guys.

    • Raq on 09/10/2019 - 18:00

      How much is the GWA2 in the EDU store?

      I have access to the EPP store through work but it doesn't come with the buds, but the overall % of discount might be bigger.

      Nvmd - I saw it above $519 for the 44mm LTE

      • Superstar15 on 11/10/2019 - 18:12

        was 519 for a few hours on the 8/10 but now its $639

  • lilkid28 on 09/10/2019 - 17:55

    How much is it reasonably sold in Ebay or Classifieds?

  • Unorthodox on 09/10/2019 - 21:02
    +3

    Anyone else getting an error "failed to communicate with address validation service"?

    • ntz88 on 09/10/2019 - 21:53

      yeah was getting it and raised a ticket with their support team. it's working now for me.

    • bbunch on 14/10/2019 - 10:46
      +1

      I was having this issue since Thursday. It wouldn't work from work or home and in different browsers.

      I was able to complete it just now from my mobile (Chrome on Android). The address search works there. Good luck!

  • aznsniper on 10/10/2019 - 02:19

    Very sad that galaxy buds are not offered for the 40mm bluetooth version.

    • 18 on 10/10/2019 - 11:57

      40mm bluetooth version doesn't exist in Australia :(

  • GOGOHAHAYO on 11/10/2019 - 10:56

    549 for retail price is overpriced, I guess, even you can get the free earbuds.

    • lilkid28 on 11/10/2019 - 11:26

      Many ways to get it below retail price

  • mr_asstight on 11/10/2019 - 22:42

    Keeps saying invalid IMEI for me even though I got it from Costco!

  • bigbadboogieman on 11/10/2019 - 22:58
    +2

    Failed to communicate with address validation service

    • Food on 12/10/2019 - 11:14
      +1

      Plus 1

    • bbunch on 14/10/2019 - 10:45
      +1

      I was having this issue since Thursday. It wouldn't work from work or home and in different browsers.

      I was able to complete it just now from my mobile (Chrome on Android). The address search works there. Good luck!

      • mr_asstight on 14/10/2019 - 12:06

        thanks for posting three times lol

        • bbunch on 14/10/2019 - 12:52
          +1

          ha, that was so that each of the people who posted the problem got a notification of a reply. Not all people opt for notifications of all responses in a thread other than replies to their own comments :)

  • mr_asstight on 12/10/2019 - 13:40
    +1

    Failed to communicate with address validation service

    • bigbadboogieman on 12/10/2019 - 20:30
      +1

      Yeah the site's freaking broken.

    • bbunch on 14/10/2019 - 10:45
      +1

      I was having this issue since Thursday. It wouldn't work from work or home and in different browsers.

      I was able to complete it just now from my mobile (Chrome on Android). The address search works there. Good luck!

  • bbunch on 14/10/2019 - 10:45
    +1

    I was having this issue since Thursday. It wouldn't work from work or home and in different browsers.

    I was able to complete it just now from my mobile (Chrome on Android). The address search works there. Good luck!

    • mr_asstight on 14/10/2019 - 20:36
      +2

      Doesn't work man.

      What URL are you using?

    • playbargain on 14/10/2019 - 21:08
      +1

      No it’s still not working for me regardless of device or browser.

      • mr_asstight on 14/10/2019 - 21:09

        Yep. I don't know how @bbunch allegedly got it to work

        • aubargainer on 14/10/2019 - 22:57

          I got it to work too using Chrome.
          Thanks @bbunch

    • bigbadboogieman on 14/10/2019 - 22:49

      Sorry not working for me. Tried on Chrome, Firefox and Edge on Android.

      • ezeepz on 15/10/2019 - 14:35

        I spoke to Samsung. They advised to clear all my data from chrome history and try again. It worked fine then.

  • mr_asstight on 15/10/2019 - 11:00

    Update: address validation works in iOS Safari Browser

  • lm2068830 on 15/10/2019 - 11:35

    address validation is only works 3 times a day.

    • mr_asstight on 15/10/2019 - 11:46

      is only works in Safari Browser iOS my dude

  • Unorthodox on 15/10/2019 - 14:22

    Just worked - Samsung browser

  • bibimbap on 16/10/2019 - 07:02

    Here's a work around and hope it helps if have address issues.

    In regards with the website error, please try using a different browser (Google Chrome) and follow these steps as a work around:

    On your Android phone or tablet, open the Chrome app.
    Clear/close all tabs that are open.
    At the top right, tap More History.
    If your address bar is at the bottom, swipe up on the address bar.Tap Clear browsing data.
    Next to "Time range," select how much history you want to delete.Check "Browsing history".
    Tap Clear data.Try log in through this link https://samsung-redemption.com/au/login.

  • DYEL on 16/10/2019 - 13:08

    Finally working for me. Just used Chrome on my PC

  • canon1989 on 16/10/2019 - 22:20

    Anyone else waiting for the redemption to be verified? It’s been 3 days and still stuck at “submitted”.

    • mr_asstight on 17/10/2019 - 11:10

      Nope. Got it validated and done same day and approved.

  • staceleebrown on 16/10/2019 - 23:47
    -5

    Personally I am greatly regretting my purchase of the Tab S6. I was stupid enough to preorder one. I think the tablet is great but the keyboard leaves a lot to be desired and Samsung’s customer service even more. My trackpad stopped working a week ago and the keyboard was asking to do a firmware upgrade every time it was connected and then failing because it thought the keyboard was not connected (it was). I did an online chat to their support page…uploaded my invoice….got to play lets connect and disconnect the keyboard..oh look there is a problem! Was told to book it in with either Carindale or Garden City for them to have a look at…..booked it in, uploaded the invoice again (2nd time).
    My husband had to take the tablet and keyboard in for me as I had to work and he was dropping his 4 year old MacBook Pro in to the Apple store for a FREE replacement screen (delaminating issue). I had a phone call from him when he was standing at the Samsung Kiosk….they needed a copy of my invoice (3rd time). I sent it through, and they took my tablet and keyboard, telling my husband that if it was 4 weeks old he would have been walking away with a replacement tablet and keyboard BUT because it was 5 weeks old, it had to be sent away for repair! I wasn’t overly happy but there wasn’t anything I could do about it.
    My disgust with Samsung only grew when I received a call from the Queensland Service Centre to say that there was nothing wrong with the tablet, but the keyboard was faulty (AH der!). I asked if I could therefore collect my tablet Thursday night from Carindale when we collected my husband’s MacBook (That would be the one with with free repair that was dropped in Monday afternoon and was ready for collection Tuesday lunchtime). I was informed that I couldn’t have it back until Service Head Office authorised it!!!!! Not happy, but I assumed that it was only a formality and that I would be collecting the tablet Thursday and that a new keyboard would be sent to me. Was I stupid! No…I got a text message today, and then an email telling me that I had to send through a copy of my invoice (4th time). I rang the number provided….got to listen to hold music for 30 minutes and then finally got to talk to a charming woman who told me that I couldn’t have my tablet back until I provided proof of purchase, that I would NOT be getting a replacement keyboard (but a refund at the PREORDER price). When I queried why after supplying the invoice three times I had to send it through a fourth time….I was not answered. When I asked why NO store in Brisbane could give me a replacement keyboard and asked if they had stock….all she would tell me was that Head Office had no stock so therefore I would not be given a new keyboard! No answer as to whether anywhere in Brisbane had stock.
    After 30 minutes of talking to her and going round and round and round in circles, I gave up, uploaded the requested copy of my invoice for the fourth time. The current situation is I have had no response to the email with my invoice, I have no tablet, no keyboard, no refund and no idea when I am likely to get the tablet or a refund! I am no apple fanboy….use an android phone (currently a Samsung S10+) and have owned six Samsung phones, five Samsung tablets and have bought quite a few Samsung devices (phones/tablets) for my employees. I can honestly say that this will be my last Samsung purchase! I cannot understand how Apple can manage to replace my iPad Pro 11 that was 3 months old that had an intermittent line on the screen ON THE SPOT, but Samsung cannot replace a 5 week old device!

    • mr_asstight on 17/10/2019 - 11:10
      +2

      that's a lot of text. can you summarise?

      • staceleebrown on 17/10/2019 - 21:24

        I can summarise - Samsung have no loyalty to loyal customers and their staff training is lacking. After four days I only got my tablet back by threatening to create a scene at their kiosk. I have no keyboard, but they have kindly decided to let me keep the back cover. I will eventually be receiving a refund for the keyboard….my husband was told this verbally, I have received nothing formally notifying me of this. I will NOT be purchasing a new keyboard, I will NOT be purchasing the galaxy book or the watch that I was considering getting.

    • CandyMan on 21/10/2019 - 22:45
      -2

      Not sure why you are being begged.
      If your Samsung product is faulty you have no support
      I had a faulty Samsung phone and apparently they refused to admit fault because they couldn’t detect the fault.

      It was an absolute nightmare over two years

  • cajh on 22/10/2019 - 20:55
    +1

    Do you need to use/open the product to redeem the offer?

    • CyberMurning on 22/10/2019 - 23:55
      +1

      I don't think so. IMEI usually visible on the box.

      You must provide:
      - the required personal information, including your name, email address, Australian delivery address
      and telephone number
      - The IMEI or Serial Number of your Participating Product and upload a photo of that IMEI /Serial
      Number on the Online Claim Form at the time of lodging the claim; and
      - The copy of your Proof of Purchase on the Online Claim Form at the time of lodging the claim.

    • CyberMurning on 23/10/2019 - 20:45

      yes you need

  • virtualds on 23/10/2019 - 07:36

    Anyone's claim approved? Or even beyond that, buds dispatched?

    • Unorthodox on 23/10/2019 - 13:01

      Approved last week, not dispatched yet

    • CircularIllusion on 24/10/2019 - 21:43

      I received an email from Australia Post to pick mine up two days ago. I haven't had time to go yet.

      • mr_asstight on 24/10/2019 - 21:50

        when were u approved?

      • sagrgar on 05/11/2019 - 14:27

        How long did it take? Got mine validated today. I don't know what's next…

  • mr_asstight on 23/10/2019 - 15:57

    "Your claim has been validated and approved as of October 10, 2019 and is currently being processed."

    still no shipping notification

  • lilkid28 on 23/10/2019 - 16:22

    Redemption History
    13 Oct 2019Request Submitted
    13 Oct 2019More Info – Serial Number/IMEI Number Photo Issue

    Means I have to wait or provide Info again?

    • Unorthodox on 23/10/2019 - 19:02

      Did you screenshot the IMEI via the dialler?

      • lilkid28 on 23/10/2019 - 19:18

        I just took photo of the box… lol. I'll do the screenshot if thats the problem..

        • Unorthodox on 23/10/2019 - 19:54

          Yeah no chance you'll get away with a photo from the box…

          Otherwise you'd just return it

          • CyberMurning on 23/10/2019 - 20:17

            @Unorthodox: What? So we need to open the box?
            edit: yes i just read the instruction. looks like it

  • CyberMurning on 24/10/2019 - 17:32
    +1

    ok just fyi, someone please call tomorrow just incase different staff says different thing?

    https://images.samsung.com/is/content/samsung/p5/au/terms-co…
    there is hotline for this promo
    Email: [email protected]
    Phone: 1300 362 603 (Option 9)

    i called:
    say i want to give the phone as a gift so i dont want to open the phone box.
    he said just take photo of the box where you see the imei/serial that is enough.
    but he said only me (the purchaser) can claim the buds.

    • Luke o on 31/10/2019 - 21:21

      I'm interested to know if this works as I want to resell sealed. Only planning on buying for the buds.

      • CyberMurning on 31/10/2019 - 21:26

        See my post you can call them to verify.

        • Luke o on 31/10/2019 - 21:30

          I've just sent an email so if they do say it's ok, I've got it in writing. Cheers

          • 18 on 17/11/2019 - 16:25

            @Luke o: did u get a response back?

  • bogstation on 27/10/2019 - 16:09

    Extra $100 off for $1000+ spend at Samsung Edu store.

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