Car Was Rear-Ended, Other Party Refuses to Pay Full Repair Fees (Both Parties No Insurance)

My car was rear-ended in a stationary position in front of traffic lights on May 23, so over a month ago. Other party is obviously at fault. He was not insured and my policy also happened to have expired 5 days prior, on May 18.

I got a quote from a local repair shop; it was around $1300 for the back. I offered to take $1000 cash to fix up a bigger dent in the front of the car. However, the driver would not pay anything more than $600. He also proposed to take the car to fix himself, which I rejected because who knows what dodgy repair shop he'd take the car to.

He has not been cooperating as of late and responds very late to my messages. I've contacted my insurance company and they basically said my car was not insured at the time so they can't do anything about it and for me to take legal action.

So what are my avenues right now? Should I contact the police, take the matter to VCAT (if so, what are the fees involved?) or via some other means?

I'm based in Victoria.

Thank you in advance

EDIT: So apparently the insurance company I'm with does have a grace period after the policy expires that covers the car, but is reviewed on a case-by-case basis. I'd told that the chances are 50/50 and they'll call back within 10 days.

Comments

  • +4

    I thought car insurance compamy gives you like 2 weeks breather in between policy expiring and restarting?

    • -2

      ha

      • +2

        I think it's a tumor.

    • +29

      Only if you don't make a claim in that 2 weeks.

      • +2

        Then what would be the point of the breather? (Not saying you're wrong, just not sure how that makes sense).

        • +2

          exactly

        • There's no point to it from the consumers side.

          It's to induce the lazy purchaser to stick with them, pay up and not shop around.

        • Easier to renew, basically.

  • +21

    my policy also happened to have expired 5 days prior

    popcorn time…

    • +4

      Hope you have enough to share.

    • +4

      I wonder if this collision didn't occur would OP have remembered to renew his insurance…

    • Popcorn time is reserved for uninsured At Fault drivers.

      If someone is a sufficiently skilled/vigilant driver, can't really fault them for being uninsured as long as they're prepared to foot the bill in the event that they do slip up.

  • +3

    Check you expired policy. It may have a grace period between payments where they may still cover you for collision.

    • I suspect 18th May was the expiry date including usual grace period from insurance company. OP - whats real story mate.

      • May 18 is the expiry date of the comprehensive insurance policy, I didn't know about grace periods and will enquire further.

  • +5

    Don't waste the police's time.

    VCAT is your option

    • +10

      Police won't deal with it anyway, it's a civil matter.

    • +6

      "Don't waste the police's time."

      They will tell you that. Will take a minute.

  • +5

    Take the $600 and move on. It's not worth the stress and angst.

    Other party could claim they can't afford to repay you at more than $10/week

    • +2

      Other party drives a Mercedes, I find it hard to believe he cannot afford full repair fees…

      • +7

        Doesn't negate what I said.

        How much is a day off work, the stress leading up to it, and the $65 court fees, worth to you? If that value exceeds $400 then just take the $600 and accept what happened

        • +1

          Also have to factor in the remaining cost of the repairs which OP would then have to pay, as well as the value of the principle of the thing. Don't know about OP, but it would be worth it to me.

          • +6

            @Illian: Except OP is more focused on a dent in the front rather than the dent in the back, which means it's likely a relatively insignificant dent (which is why the other party is disputing the repair quote).

            Priorities don't seem to be the new dent on the back.

            I wonder how much of a clunker OP's car is!

            • @spackbace: It's a 2017 Volvo Xc90 D5. Quite big visible dent in the front from carelessly hitting a bin on the side of the road while doing a 3-point turn. Compared to the barely visible dents in the back yeah I'm inclined to fix up the front.

              You're right the other party has seen the front dent and is using that as leverage against me.

              • +15

                @unfinishedsentenc: So, you asked money from the guy that crashed into you to pay for a separate bigger dent that you caused yourself to the the front of your car earlier on before this guy ran into you?

                Wow, that's almost scamming. I think this guy has every right not to trust your payment quote and offer to have his own nominated repairer make the repairs instead for only the damage he caused himself to the rear of your car.

                • +7

                  @[Deactivated]: Are you serious? The quote is for damage to the back of the car that he caused. That quote is $1300. I'm willing to take $1000 to fix up the front which I'd caused because it's much bigger of an issue that I haven't got around to fixing. How is that scamming him? He's paying less for the damage he caused.

                  • +8

                    @unfinishedsentenc: Have you got a pic of the bigger more of an issue $1000 damage to the front of the car caused by you and the smaller barely visible $1300 damage to the rear caused by him?

                    • @[Deactivated]: I believe I wasn't very clear, the front of car costs between $2-3k to fix, I'm just intending on using the $1000 to cover part of that cost.

                      • +9

                        @unfinishedsentenc: If your insurance "only just ran out", why aren't you using it to fix the $3k damage you did to the front of it?

                      • +1

                        @unfinishedsentenc: If the front cost $2-3k to fix and this damage is unrelated to the Driver Rear-Ending you, why didn't you claim this on your Insurance before it lapsed?

                      • +4

                        @unfinishedsentenc: A $3k big dent from hitting a “bin” at low speed?

                        Ok.

                      • @unfinishedsentenc: Should just pay the excess and claim on your insurance

                  • +1

                    @unfinishedsentenc: If someone tells me that they can fix a bigger problem for $1000 (that I didn't cause) but the quote for the smaller problem (that I caused) was $1300, I'd think the quote is dodgy too. Wouldn't you?

                  • -1

                    @unfinishedsentenc: You realise you've basically told the guy that the bigger dent only takes $1,000 to fix, but the smaller dent which they caused will somehow cost $1,300? Com'on mate, no one's gonna buy that.

              • @unfinishedsentenc: I wouldnt want to pay for the front dent. You need to provide a quote for just the back dent and if its barely visible dent; $600 may be appropriate.

                • @MrHyde: The quote is for the back dent only. It's not a cheap car.

                  • +19

                    @unfinishedsentenc: Then don't skimp on Insurance.

                    • @websterp: Insurance expired 5 days prior to the incident and haven't had a chance to renew it. I've since renewed it but obviously was too late.

                      • +20

                        @unfinishedsentenc:

                        haven't had a chance to renew it.

                        This is such a bs excuse, it takes 5 minutes online to renew insurance, some insurance companies even auto renew unless you call them to cancel. I call BULLSHIT! You are just lazy.

                        • +2

                          @onetwothreefour: Yes i have to agree with 123, you lazy idiot

                        • +1

                          @onetwothreefour: Totally agree. Rego, insurance, license, etc are just something that you just have find time to deal with before they expire no matter what (well, unless you're suddenly hospitalised, etc). Period.

      • +12

        Can afford car, can't afford insurance.

        There are quite a few luxury car owners out there that should be driving a Chery

      • +9

        Other party drives a Mercedes, I find it hard to believe he cannot afford full repair fees…

        That's how he can afford to drive a Mercedes - he doesn't pay for anything unless dragged kicking and screaming into court.

      • +7

        You’re driving a $100k car without insurance and can’t afford to fix the damage you’ve done either…

      • But they cannot afford insurance?

      • +2

        I drive an A45 AMG, if I rear-ended someone I probably couldn't afford to pay the full repair fees (I could if I liquidated some investment(s)). I can, however, afford to pay my insurance.

      • I find it hard to believe a Mercedes owner has no insurance? How do you know that for sure?

      • +1

        Exact same thing happened when my parents got hit by a Mercedes in a parking lot. They tried to weasel out if it every way possible including bribing dad with $500 on the spot hoping he won't realise the repairs cost a lot more. Then they took him to a backyard hack tyre repair shop where the owner pretended he doesn't speak English and tried to deal directly with the Merc owner..
        Turns out he was not insured to drive his girlfriend's car in Australia.

  • +1
  • +3

    VCAT doesn't deal with car collision matters. Have to go straight to court for that.

    This is what this guy is betting you're not going to do.

    Best option is to take his $600 offer but don't sign anything. This allows you to pursue the matter further, with the $600 being a deposit for the total amount. (Just don't mention the whole deposit thing).

  • -6

    If he's offered to get the car fixed by his own mechanic/smash repairer then I think that's pretty reasonable considering you both are uninsured. Just make sure to personally deliver the car to his nominated repairer and get a copy of the receipt from them for work done. Don't just deliver the car to his home address otherwise he might try and bang the dents out with a hammer himself in his home garage watching youtube lol…

    • +13

      You've got to be kidding. Never ever take it to the repairer they suggest. Even if its a legit smash repair place the odds are they're mates and he's told them to just make it look pretty as cheap as possible and it'll be a half arsed job that's not properly repaired.

      • +2

        In saying that an insurance nominated repairer disconnected both of our dash cams and used 3/4 tank of petrol to presumably drive people around. The persons mate could do a good job with the repair, it's truly a gamble unless you're able to choose your own repairer who you know won't stuff you around/do a good job.

        • That's true and it's why there's far more to choosing an insurer than finding the cheapest price. Some will even approve the use of used, reconditioned and non genuine parts for repair.

    • Yeah his own smash repairer is probably the Habib brothers out the back of the local industrial estate, great idea.

      • He stipulated to deliver it yourself. Presumably if the OP turned up to an unmarked shed then he wouldn't leave the car there. If he took it to a licenced smash repairer and received a receipt for the work then I don't see a problem.

        I know a few smash repairer, get a few beers into them and they'll tell you all about the dodgy work they do for the insurance companies. I listened to one last year complaining about how they don't get paid enough, so they just use the marker to circle lots of areas of the car which aren't damaged, take photos, and bill the insurance companies for it.

      • Habib brothers do a mighty fine job

    • +5

      Wait, a lawyer is only going to take $300…?

      You sure about that? Lol

      • -3

        For a letter, yes.

        • +3

          I think no win, no fee lawyers filter small cases like this out at the start. They have nothing to work with. If they take the entire amount there will be a complaint. There might be multiple days of work, then if they make money they have to pay tax and rent. The ACCC have quite a large warchest to spend and they can't make Belle Gibson pay, instead she spent her money on an African safari and gambling.

          • +3

            @[Deactivated]: Correct. You don't just rock up to a "no win, no fee" lawyer and say "I'll have one of those".

            What they don't tell you on the ads is that they look at your case, consider your chances of winning, work out how much THEY CAN GET OUT OF IT, and then determine whether or not they'll take on the matter.

            These guys aren't interested in this cr@p.

          • @[Deactivated]: Not sure what you're trying to say, there is no case, never said to pursue a case. Just some productive communications.

            Worked for me. And even if I had to front some money, I'd like to make people sweat a bit.

            Most people in car accidents attribute crashes as an attack on their ego/personal skill so they get defensive and irrational. But after a few weeks they cool off and if you present them with a prisoner's dilemma choice….

            • +3

              @plmko: So you engaged a lawyer to draft a letter (but with the pre-agreement of no further legal escalation) on a no win, no fee basis? If the letter achieved nothing, the lawyer got nothing. Letter works, lawyer gets ~$300?

    • +2

      There is still a fee and that fee including court costs will be greater than $1300.

      If the guy who hit the car still refuses to pay them you will have to go to court again. It's not worth pursuing this in court.

    • Pinko - Have you actually done this?

  • +8

    Lol. Imagine how easy this would have been if you had insurance.

    • If only I'd remembered to renew on time :/

      • +1

        It does happen. Stuff gets lost in the shuffle. Sometimes you have to cop the lesson life hands you. Been in your position, got a lawyer to write a letter and still had to shell out. At least no one was hurt.

      • +1

        Mate the insurance generally gets renewed automatically with the payment date of the renewal falling few weeks after renewal. Explore if you can claim with them. Just ask for payment to be deferred. And I just can't imagine people driving xc90s and mercs being out of insurance and not knowing the risks they are exposing themselves and others to.

      • One thing you can't get away from is an insurer letting you know to renew a policy. You must have tried hard to ignore all those emails and letters and phone calls?

  • +17

    In 2015 you were a 17yo student earning a bit of cash working casual……
    And fast forward 4 years, at 21 you are driving a car that is worth 80K and a car usually driven by soccer mums from the leafy suburbs. Did you too get a job at Westpac and bought this car as an investment with high yield or just having rich parents?

    I'm just curious…

    • +4

      I can only assume the bin collision has impacted the high-yield investment in the Volvo.

    • I'll leave it to your imagination ;)

      Is the Westpac comment a reference to another post?

  • So apparently the insurance company I'm with does have a grace period after the policy expires that covers the car, but is reviewed on a case-by-case basis. I'd told that the chances are 50/50 and they'll call back within 10 days.

    • Call tails.

      • +2

        Call tails.

        Tails never fails!

        • Tails never fails!

          Tails never fails in New South Wales!

    • should have renewed your policy at least after the accident, that would have increased your chances

      • Yeah, but it borders a tad on fraud if you don’t mention the accident. Given the, relative, small amount the OP might be OK. It will be interesting to see how this affects the premiums though. If they do come through they will only get the dent at the back fixed.

      • They would not give me comprehensive as the car has been damaged, only have third-party until the dents have been fixed.

        • That sounds logical. Just be grateful you didn’t his something really expensive.

    • Let's hope it all goes well and Mr Mercedes gets a rude shock.

    • Some years ago I was insured via an insurance broker and I hadn't received a renewal notice despite my calling them a couple days before the expiry. Insurance industry policy is that policies expire at 4pm. My car was written off at 9pm on the day the prior policy expired.

      After some back and forth with the broker it turns out that not only hadn't they sent me a renewal, they in fact had never sent the original payment on to an insurer. The process I had to go through was to apply for insurance from scratch, as though I was applying the day before the accident, and the insurer would treat it basically as an admin screw-up and insure the vehicle as if it wasn't already written off. So I got to pay an entire year's insurance premium after my car was already written off, for five hours of coverage and a payout of the policy.

      So it could work out ok for you.

  • +2

    No obligatory MS paint diagram request?

    MS Paint Diagram please

  • Obligatory “That'll buff right out” YouTube…
    https://www.youtube.com/watch?v=5vjAXB3G4Ys

  • +1

    You can send a letter of demand as the first step, which will only cost you postage.

    Send it registered post so you have proof they got it.

    Yes you might not want to waste a day in court, but neither do they, so taking the first step might be enough to shock them into realising you know your rights and could pursue this.

    https://mva.financialrights.org.au/dtop/im-not-insured-and-t… has some info and a template you can use

  • +1

    This is it.

    Why do people think they can choose the repairer for an at fault accident, for the innocent party?

    The innocent party is required to try and mitigate losses, but it’s their car. They can choose whoever they want to repair it. So long as they can show how they have mitigated the offenders losses.

    Then they have to deal with their car being off the road also. Is the person at fault going to cover car hire during this period too? In some cases they can be held liable for car rental costs also.

    • Because you can't trust the innocent party to get the right quote for the right part. I'm not calling OP a liar, but he could have easily gone to a repair shop asked them to quote both parts of the car (damaged front as well as back), told the shop to write that only the rear is getting fixed to get more money to fix both parts of the car. I know it's a stretch but assholes exist everywhere and they lie. The at fault driver will make sure that only and ONLY the part they damaged is fixed, which is 100% fair.

      • That’s the risk you take when you are in an at fault accident without insurance.

        Either way, the at fault driver has no way of knowing wether the quotes provided are legitimate or not. The victim has choice of repairer. Remember they weren’t at fault.

        The at fault driver has already disadvantaged them as it is.

        People under estimate the costs of this sort of work these days. It can easily cost $1k to repair just a small bingle on a bumper bar, without any form of structural damage beneath.

      • I'm not calling OP a liar

        I'd be happy to. He's quoting the other guy $1,000 to fix the front dent which OP admits is bigger, but apparently the rear small dent actually caused by the other driver will cost $1,300? I'll call BS all day.

  • +2

    Did you tell him it was to fix up the dent in the front?

  • -4

    Take the guy to court and make it so expensive it bankrupts him in the process!

    • +5

      So you think Mr. Mercedes is a bad guy and Mr. Op is a good guy? I think they are the same in every way. Someone who drive a luxury car but not paying insurance. They are the people causing the problems!

    • Name checks out. I it's just trying to be ironical and I'm not paying for your welfare.

  • +2

    $1300 is the sort of money usually not worth going via insurance anyway. Even you are thinking to be at zero fault there is the excess and later the fact that you made a claim every other insurance is going to see and whatever you would get would drip to zero over time given the higher premiums one faces after a claim.

    Be friendly and take whatever cash he is willing to pay. Even mentioning another dent is lessening your chances of a satisfactory outcome.

    • Wait, what? He's not at fault and his insurance would recover all costs from the other driver.

      There would be no excess, and no impact on his premiums.

  • given the higher premiums one faces after a claim.

    Weird, premiums seem to go up no matter if you make a claim or not…

  • Like so many people have said, in this post and countless others in the forums… If someone is going to give you cash when you don't have insurance - take it!!
    You'll end up spending the same amount if not much more going through court. Sometimes you just gota take it on the chin (I wonder if a pornstar coined that phrase) your fault for not being insured and that's the risk you take if someone rear ends you (maybe another pornstar quote). $3000 dent on your front bumper? Get another quote.

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