[Price Error] Razer Phone 2 $0.01 Delivered @ Optus

Lsaage69 on 15/06/2019 - 17:37
Last edited 20/06/2019 - 14:35 by 1 other user

Moved to Forum: Original Link

Not sure how long this will last, but apparently you can get a Razer Phone for 1 cent?? First post sorry if it's expired by the time I posted

Edit: Fixed to the normal price of $1248 now

Update 20/6: Price Error Confirmed (Moved to forums)

We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.
We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.
If you have any questions, you can contact us 1300 132 208 Monday to Friday between 8am and 5pm AEST.

Thanks,
Your Optus Team

General Discussion

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Comments

  • saage69 on 19/06/2019 - 16:12
    +18

    Off topic but I don't think anything I post will manage to top this, the comments get better everyday

    • Gehirn on 19/06/2019 - 16:32
      +1

      Worth the 1c

  • juliank on 19/06/2019 - 16:21
    -2

    Just checked with Live chat. "They said the standard wait for 3-5 working days to process. No issues with the order. Please wait." We'll see.

    • Jammar on 19/06/2019 - 19:11

      Good troll

      • juliank on 19/06/2019 - 22:00
        +2

        Believe it or not i did actually do what I said. And yes, I am impatient. I paid using PayPal. No refund so far.

  • Whatisthatvelvet on 19/06/2019 - 16:34
    +30

    Keep coming back to check these comments.
    Didn't even order one.

    • OzBargain F5er on 19/06/2019 - 16:41
      +5

      Same!

    • j4ck on 19/06/2019 - 16:43
      +4

      Same…

    • chutibuti on 19/06/2019 - 17:58
      +5

      Thanks for your support..

    • [Deactivated] on 20/06/2019 - 08:43

      For the Optus vs Customers beef?

  • CyberMurning on 19/06/2019 - 16:43
    -2

    by the way, this is one review of the phone. i guess no one care to check what they were buying on saturday haha
    https://www.wired.com/review/razer-phone-2/

    sounds like a dud

    • Andard on 19/06/2019 - 16:49
      +5

      do you think people would have kept their 1c after seeing this review?

      • CyberMurning on 19/06/2019 - 16:51

        no of course, people will still buy 10s.
        just sharing/reading the review while waiting for decision from optus..

    • [Deactivated] on 19/06/2019 - 16:58
      +4

      The biggest gripe in the review was that it's "Expensive" at 0.1c that's not really a factor..

      • o53djz7qTPY4der on 19/06/2019 - 16:59
        +6

        Exactly, at 1c who cares about the reviews.

    • Kontiki on 19/06/2019 - 18:08
      +9

      Djeez dodged a bullet there, almost wasted a cent on this dud.

    • Salmando on 20/06/2019 - 11:46

      Damn.. now I hope they definitely don't deliver

  • BangkokBreakfast on 19/06/2019 - 17:07
    +7

    I paid with Afterpay and just got a refund notification

    • [Deactivated] on 19/06/2019 - 17:10
      +1

      So it begins!

    • easternculture on 19/06/2019 - 17:13

      They must have decided to go with my cost/benefit analysis
      https://www.ozbargain.com.au/comment/7409365/redir

      Sorry peeps 😑

    • mathew42 on 19/06/2019 - 17:47

      No cancellation from paypal (yet).

      Maybe they are cancelling those who ordered via AfterPay, because of cost of processing payment or treating the purchases as a
      joke.

      Did you purchase more than one?

      • Dr-Krieger on 19/06/2019 - 17:52
        +2

        Implying that the PayPal/CC 1-cent purchases aren't a joke?

        • mathew42 on 19/06/2019 - 17:59
          -7

          A significant feature of PayPal is you can pay for a cheap item from a potentially dodgy merchant and not expose your credit card. AfterPay is for Millennials who cannot resist impulse purchases and makes 30% of revenue from late fees.

          • Dr-Krieger on 19/06/2019 - 18:03
            +1

            @mathew42: Oh, you're implying that AfterPay initiated the refund process. If so, my bad, I thought you were saying that Optus saw the AfterPay payments as a joke and not all the 1-cent purchases made with CC and PayPal - which is what I was implying.

            • mathew42 on 19/06/2019 - 20:59
              +1

              @Dr-Krieger: I am suggesting that Optus may have seen AfterPay as an indicator a joke purchase. It may also be easier to cancel AfterPay transactions.

              It is also clear that I've hit a raw nerve with millennials. But the fact that a significant part revenue is from late fees. If you miss the payments on your 1c phone it will cost $68 in late fees.

              • Dr-Krieger on 19/06/2019 - 21:09

                @mathew42: Don't understand the negging on your post. Good explanation, I wasn't aware of most of this, never used the service myself. Suppose you learn something new everyday.

          • BooYa on 20/06/2019 - 05:57

            @mathew42: PayPal do not expose your credit card details to sellers, but they give them all other information about you (name and address etc).

            When I rang them to complain about it they said PayPal was never meant to protect our privacy, but our security (by not giving out credit card details).

            There is an easy way around this, if you want privacy as well - just upgrade to a business (it's free).

            The only thing about the business account is that you will need an ABN, but those are easy to get even if you don't have a business (just say you're planning on selling hand-knitted scarves or something).

            • mathew42 on 20/06/2019 - 08:29

              @BooYa: Thanks for highlighting that PayPal share name and address.

              Reflecting on this, I only use PayPal for online shopping and in that scenario the seller already has my name and address as it is a bit hard to post an item without that. However I will keep this in mind for digital purchases.

              • BooYa on 20/06/2019 - 13:11

                @mathew42: Yes, usually it's not a problem.

                But there was one instance when I wish PayPal did not disclose my name and address - I made some donations using PayPal to some online streamers (on Twitch).

                I wish I'd known that at the time, because I'd rather the online streamers didn't know my real name and address, so I'd use another way to support them anonymously.

      • BangkokBreakfast on 19/06/2019 - 17:53
        +1

        Nope, just the one. Still no official notification from Optus, just a generic email from Afterpay advising that my refund has been successfully processed.

        • Miss B on 19/06/2019 - 19:49
          +1

          I think we've been specially selected to receive the phone for free.

    • Stealthzor on 19/06/2019 - 20:31

      what % of it getting refund curious to see :P

  • cyrax83 on 19/06/2019 - 17:17
    +11

    I'm just here for the salt wave coming

  • Godric on 19/06/2019 - 17:50
    +1

    Whinge time it is for those who actually expected a 1c phone looool

  • Kontiki on 19/06/2019 - 18:04
    +4

    Can't wait to receive my phone and test it out in the Melbourne Star with my cancelled $1 OzB tickets.

  • l005e on 19/06/2019 - 18:44
    +4

    I just bought all the accessories to go with this phone….

    • CyberMurning on 19/06/2019 - 18:51
      +4

      i just bought razer 1 so i will have complete collection of razer phones…..

      • ilovefullprice on 19/06/2019 - 18:57

        I didn’t buy anything because I don’t think I will get this phone..

        Fingers crossed tho..

    • mathew42 on 20/06/2019 - 10:14

      Can you recommend a case from eBay or did you go with a cheaper case from AliExpress?

      • CyberMurning on 20/06/2019 - 10:35
        +4

        Actually I'm looking for Louis Vuitton case around $799 to make the whole set sounds normal.

  • Being Askhole on 19/06/2019 - 20:35
    -3

    I got shipping confirmation

    Being Askhole on 19/06/2019 - 20:35 (Collapsed - Offtopic. Show)
    • Jase2801 on 19/06/2019 - 20:36

      Really BA?

      • Being Askhole on 19/06/2019 - 20:37
        +7

        yeah but some other items which I ordered ;-)
        sorry wrong thread

        • Jase2801 on 19/06/2019 - 20:38
          +1

          Nice got me :)

        • cheaponos on 19/06/2019 - 21:33
          +4

          Username almost checks out ;-)

  • djoz on 19/06/2019 - 20:43
    +8

    Not ordered this. Missed out, still keep coming to check the comments. I even imagined a news item on smh / abc news stating the glitch and headlined "Optus makes pricing error on website, offers a 8GB phone for 1c, accepts its mistake and honors all orders."

  • mrgeepee on 19/06/2019 - 20:50

    I'm surprised someone hasn't contacted Optus to enquire why their order hasn't been processed… Just for fun.

    • CyberMurning on 19/06/2019 - 20:57
      -1

      Already some, I'm sure. Those people who have no patience

  • wings bubbin boaz on 20/06/2019 - 02:47
    +7

    i come here daily just for lol's

  • Salmando on 20/06/2019 - 12:09

    Well my 2 payments are properly through as of today, no longer pending.

    … Really want an email saying sorry, hopefully one I can reply to with a sad face

  • Andard on 20/06/2019 - 13:04
    +4

    Still no word from Optus? I've got my fingers crossed for you guys

  • behindmyego on 20/06/2019 - 13:10
    -1

    Nah man I check my mail even junk ones like every half an hour 😂 I wonder what’s gonna happen.

  • Kandkodos on 20/06/2019 - 14:27
    +10

    Cancellation received.

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.

  • athk on 20/06/2019 - 14:27
    +6

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.

  • quinine on 20/06/2019 - 14:27

    All over boys!! Refund email came through.

    • Some-Guy on 20/06/2019 - 14:28

      Yep, please allow up to 5 business days to get your 1c back everyone :/

  • itsfree on 20/06/2019 - 14:27
    +2

    Not even a $5 voucher?? 😔

  • EnegueWeil on 20/06/2019 - 14:27
    +7

    Just got an email from Optus:

    Important information about your Optus order
    Hi Enegue,

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.

    If you have any questions, you can contact us 1300 132 208 Monday to Friday between 8am and 5pm AEST.

    Thanks,
    Your Optus Team

    was fun joining the ride~ xD

  • nismo on 20/06/2019 - 14:27
    +5

    No BS here; Optus just emailed me about my this order

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened but have decided to honour your Razer Phone 2 handset order and will be dispatching this to you shortly. Please allow up to 5 business days once dispatched.

    If you have any questions, you can contact us 8008135 Monday to Friday between 5am and 8pm AEST.

    Edit: beaten by 1 second

    leaving my + Vote since I got my 1 cents worth :)

    • kerfuffle on 21/06/2019 - 09:29

      Why does the contact number only have seven digits? And poor grammar?

      • CyberMurning on 21/06/2019 - 10:50

        Muat be Indian call center.

  • dyziplen on 20/06/2019 - 14:27
    +1

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.

    If you have any questions, you can contact us 1300 132 208 Monday to Friday between 8am and 5pm AEST.

    Thanks,
    Your Optus Team

  • cartwheelz623 on 20/06/2019 - 14:28
    +1

    Hate being the bearer of bad news but just got this email……………….

    "We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund."

  • Anubis on 20/06/2019 - 14:28
    +1

    Got the email.

    Hi,

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.

    If you have any questions, you can contact us 1300 132 208 Monday to Friday between 8am and 5pm AEST.
    Thanks,
    Your Optus Team

  • Qroozn on 20/06/2019 - 14:28

    Awww

  • ozbargainer88 on 20/06/2019 - 14:28
    +3

    RIP boys

  • parcus on 20/06/2019 - 14:28

    Got the cancellation email, took their time

  • Jamiea on 20/06/2019 - 14:28

    Just got my cancellation email

  • starburstyellow on 20/06/2019 - 14:28

    Just got cancellation email

  • cheaponos on 20/06/2019 - 14:29
    +2

    🤣

  • mymilkynipples on 20/06/2019 - 14:29

    I just got an email from them saying that it was a technical glitch and they will be refunding me :(
    All we could do was hope anyway.

  • khelddar on 20/06/2019 - 14:29
    +5

    Rather disappointing cancellation email, not even a sympathy offer

    • Andard on 21/06/2019 - 15:15

      No, and they were kinda blaming too - "as seen on other parts of our website"

  • iTaco on 20/06/2019 - 14:29

    5 DAYS TO PROCESS MY REFUND?
    Who do I take this up with?

  • saage69 on 20/06/2019 - 14:29
    +5

    Shows over folks

  • stelios on 20/06/2019 - 14:30

    Optus sucks… just get away from optus

  • Chumly on 20/06/2019 - 14:30

    I have received the cancellation email from Optus.

    Straight to the point.

  • So lo on 20/06/2019 - 14:30
    +11

    NOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!

    Full Refund… What about the 16 hours I spent checking threads and my email and bragging to my friends about this?!!?

  • qtvinsta on 20/06/2019 - 14:31

    Hi Optus, if you read this please keep the 1c because you probably need it morw than me :)

  • Misha Bakunin on 20/06/2019 - 14:31

    "We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund."

  • SnoozeAndLose on 20/06/2019 - 14:31

    sucks Optus sucks

  • qtvinsta on 20/06/2019 - 14:32

    Hi Optus, if you read this please keep the 1c because you probably need it more than me :)

  • CC123 on 20/06/2019 - 14:32
    +1

    Order cancelled :((

  • Jrimbo on 20/06/2019 - 14:32
    +2

    Looks like the bulk emails are sent at the same time, I received it too:

    We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.

    We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.

    If you have any questions, you can contact us 1300 132 208 Monday to Friday between 8am and 5pm AEST.

    Thanks,
    Your Optus Team

  • Dr-Krieger on 20/06/2019 - 14:32
    +6

    Would've been better if they had made a joke out of it - "hey guys, it's Optus… look we f**ked up ay… sorry about that but you obviously know we'd lose like a shit load of cash if we were to give everyone a phone… Also sorry it took us so long to respond we weren't sure how to break the news to you, but we'd like to assure you that its not you, its us."

  • CyberMurning on 20/06/2019 - 14:33
    +1

    Finally. Thanks Optus for the excitement in the last few days, and for releasing us from misery and uncertainty…

  • Djangleberry on 20/06/2019 - 14:34
    +6

    Press f to pay respect

  • bunghole26 on 20/06/2019 - 14:39
    -6

    I replied to the email asking them to show me which other part of the website was it shown correctly lol

    • Tam on 20/06/2019 - 14:50
      +7

      You replied to a NO REPLY address…???

      • nismo on 20/06/2019 - 16:52

        bunghole likes to bounce, bounce, bounce

      • Andard on 21/06/2019 - 15:17

        he lives on the edge

  • StonedWizard on 20/06/2019 - 14:39

    5 days to get a 1 cent refund……

    • CyberMurning on 20/06/2019 - 14:41

      If you count weekend, they need 5 days to confirm $1200 phone sold at 1c is indeed a mistake, and then another 5 days to refund 1c.

  • whatif on 20/06/2019 - 14:39

    Party over!! :(

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