This was posted 5 years 6 months 7 days ago, and might be an out-dated deal.

Related
  • expired

Bonus $14 Virtual Visa Gift Card with Ben & Jerry’s Ice Cream Pint ($9) @ Woolworths

79828
Bonus $14 Virtual Visa Gift Card with Ben & Jerry’s Ice Cream Pint ($9) @ Woolworths
Go to Deal
Poss81 on 15/05/2019 - 17:43 benandjerrypromo.com.au (14661 clicks)
Last edited 15/05/2019 - 18:59 by 1 other user

Ben & Jerry’s are giving away a bonus $14 virtual visa gift card with a pint of ice cream, currently $9. The deal is exclusive to Woolworths until 28th May. Limit of one per person!

Welcome to Ben & Jerry's - I Stream with Ice Cream Promotion

Get a bonus 1 month subscription on most streaming services in the form of a $14.00 Prepaid Virtual Visa when you purchase any Ben & Jerry's Pint of Ice Cream!

Just purchase from Woolworths between the 15th and 28th of May 2019 and make your claim online by the 11th of June 2019.

One claim per person throughout the entire promotion.

Groceries Ben & Jerry's Gift Card Instagrampost

Related Stores

Woolworths
Woolworths
Ben & Jerry's
Ben & Jerry's

closed Comments

    • Splashtash on 03/06/2019 - 08:18

      The or part- I don’t think they can control that.

    • treeman on 03/06/2019 - 10:50

      They could have set this up fairly easily if they wanted to. E.G. Give people a choice of a Netflix/Stan/Amazon $14 Egiftcard.

      Part of it must be to promote the new Visa Ecards though.

      • Zazer on 03/06/2019 - 13:56

        Yep, I don't think it's a direct partnership with Netflix/Stan/Amazon etc, it would probably be between Visa and B&J.

  • CircularIllusion on 03/06/2019 - 16:59
    +6

    I just received an email saying the following:

    Dear <NAME>,

    We would like to advise that your claim <NUMBER> is valid. However, there has been an unforeseen delay in fulfilment of your Virtual Visa activation code.

    You should receive your Virtual Visa activation code via email in the next 5 business days.

    Apologies for any inconvenience, we will be sure to let you know if there is any further delay.

    For full terms and conditions, please click here.

    Kind Regards
    The team at Ben & Jerry’s

  • DaddyJi on 03/06/2019 - 17:00
    +2

    So guys, I have received this email and it asks to wait for 5 more business days.

    "We would like to advise that your claim 4*****6 is valid. However, there has been an unforeseen delay in fulfilment of your Virtual Visa activation code.

    You should receive your Virtual Visa activation code via email in the next 5 business days.

    Apologies for any inconvenience, we will be sure to let you know if there is any further delay.

    For full terms and conditions, please click here.

    Kind Regards
    The team at Ben & Jerry’s"

  • G77 on 03/06/2019 - 17:01
    +2

    Just recieved this email:

    Dear G77,

    We would like to advise that your claim XXXXXXX is valid. However, there has been an unforeseen delay in fulfilment of your Virtual Visa activation code.

    You should receive your Virtual Visa activation code via email in the next 5 business days.

    Apologies for any inconvenience, we will be sure to let you know if there is any further delay.

  • nismo on 03/06/2019 - 17:07
    +6

    Yep, rec'd the email as per above, I won't post it for the 4th time though :p

  • zubellas on 03/06/2019 - 17:15

    For those who received the email about the Virtual Visa Activation code arriving in 5 days, when did you guys submit your application? I still haven't received any follow up emails. I'm on the 12th business day now. Thanks!

    • Eldub on 03/06/2019 - 17:20

      I submitted my claim on the 17th and received an email this afternoon

      • zubellas on 03/06/2019 - 17:21

        I submitted on 16th… still no email :(

        Anyone else in my boat?

        • loulou1 on 03/06/2019 - 17:41

          Same

          • zubellas on 03/06/2019 - 17:45

            @loulou1: Thanks - I don't feel so left out now lol!

        • nismo on 04/06/2019 - 08:38

          Strangely, I submitted on the 18th, according to the first email from them.

    • Jimmy7 on 03/06/2019 - 17:47

      I submitted on the 18th and received an email this afternoon.

      • zubellas on 03/06/2019 - 17:50

        Oh no! I hope mine is coming in the next couple of days!

    • pennypincher98 on 03/06/2019 - 18:59

      I submitted mine on the 28th and received the "coming soon" email at the same time as everyone else.

  • simon 84 on 03/06/2019 - 20:08
    +3

    I submitted on 15 May, 21:41
    still received nothing.

  • peuwayaqdq on 03/06/2019 - 21:14
    +5

    Submitted on 16th May and haven't received any email other than submission confirmation.

  • treeman on 04/06/2019 - 12:38

    Still yet to get an correspondence via Ben and Jerry's

  • boujee on 04/06/2019 - 15:07
    -1

    "Dear x,

    We would like to advise that your claim x is valid. However, there has been an unforeseen delay in fulfilment of your Virtual Visa activation code.

    You should receive your Virtual Visa activation code via email in the next 5 business days.

    Apologies for any inconvenience, we will be sure to let you know if there is any further delay.

    For full terms and conditions, please click here.

    Kind Regards
    The team at Ben & Jerry’s"

    • barozgain on 04/06/2019 - 15:13

      a very unique and creative comment on this thread. Well done sir

  • NotJustChickenDinner on 04/06/2019 - 15:34
    +7

    both my ones ( me and wife ) need to be validated ..
    need to send invoice again.. first email since i completed it on the first day ..

    We are in the process of validating your Claim 4xxxxxx9 but need some additional information.

    Please click the link below and provide the requested information, within five business days of the date of this email and we will advise.

    • Cliche Guevara on 04/06/2019 - 16:48
      +6

      I have the same email - but I definitely sent in a clear receipt with all the information. Looks like a delaying tactic to me…

  • Chickenleg on 04/06/2019 - 15:52
    +10

    Got the new email but it keeps saying ‘Please upload the receipt’ even though I have 🙄. Anyone else?

    • loulou1 on 04/06/2019 - 15:55
      +1

      same

    • highwind on 04/06/2019 - 15:56
      +1

      Yeah same. And because I used an old phone number, I can't get the SMS code… needed to go to "contact us" to send the same receipt again. Such an annoyance for an already-delayed campaign. Fairly poor form IMHO.

    • minksta on 04/06/2019 - 16:00
      +4

      I did one entry each for wife and myself, both saying need further details…yet receipt, despite a little crumpling, shows the store suburb AND the date of transaction is there (at least in the CC payment section on the receipt..maybe I should have used a 360 degree camera to capture the whole length of the receipt…)
      Point is, terms met and denial of offer. Not happy at all.

      • Chickenleg on 04/06/2019 - 16:12
        +3

        I reckon they’re doing it to validate the phone numbers people used to make sure that they’re real

      • nubzy on 04/06/2019 - 16:25
        +3

        Got this BS too. I took picture of the whole receipt, why cant they zoom in and see!? PITA this promotion.. more hassle than it was worth. Great way to turn customers off purchasing B&J in the future.

    • cooni on 04/06/2019 - 16:01
      +1

      Same

    • knobbs on 04/06/2019 - 16:06
      +1

      same

      • simong on 04/06/2019 - 16:09
        +1

        Same and I don't have the receipt anymore and I think I didn't save a copy of the photo! This is pretty bull.

    • Chrissy213 on 04/06/2019 - 16:09
      +1

      Same

    • markj on 04/06/2019 - 16:12
      +1

      Same here

    • geek001 on 04/06/2019 - 16:22
      +2

      Seems there is a coding bug in their validation, it is checking whether the uploaded filename is blank and then not letting you through. Tsk tsk tsk.

    • Dollarino on 04/06/2019 - 16:26
      +3

      I scanned my receipt as a whole and still received the same error in the mail. I smell something fishy.

    • wizzy on 04/06/2019 - 18:01
      +1

      Same

      • kasumi on 04/06/2019 - 18:05
        +1

        Came back here to see if everyone was having the same problem, which they are!

  • Blue Cat on 04/06/2019 - 16:09
    +10

    What a waste of time! I go through all the extra effort just so the website bugs out on me and says "Please upload receipt" when I have already uploaded it!
    Screenshot here.
    Tried Mozilla Firefox and Google Chrome, both show the same rubbish.
    What do I do now?!?

    • Chrissy213 on 04/06/2019 - 16:12

      Same problem for me

    • alwaysis on 04/06/2019 - 16:53

      Same here - upload again and still saying upload receipt. Unable to live forward

      • alwaysis on 04/06/2019 - 16:53

        Oops move forward 🙂

    • cloudy on 04/06/2019 - 17:30

      Same problem here

    • fordprefect on 04/06/2019 - 18:19

      I am getting the same error, and I have sent a follow up enquiry through the contact us form - they are going to get smashed with these requests…. Its very clear on the receipt as well…

      Anyone else think there may have been too many claims???

    • su3050 on 04/06/2019 - 21:31

      I could be wrong, but I thought there was a file size limit on the image size (perhap 2MB), is it over that?

  • Zazer on 04/06/2019 - 16:11

    still nothing for me! :(

  • Sneekypeen86 on 04/06/2019 - 16:12
    +6

    Submit your issues here: https://www.benandjerrypromo.com.au/contact

  • barozgain on 04/06/2019 - 16:21
    +1

    same error of "please upload your receipt" so sent them the receipt via the contact us section

  • PvsNP on 04/06/2019 - 16:26
    +1

    Yup, keep getting upload receipt! Most likely got conned into buy BJ tub…:@

  • yht on 04/06/2019 - 16:30
    +1

    Interestingly, my wife has the email for the valid one and also need revalidation

    • Dollarino on 04/06/2019 - 16:32
      +1

      I can confirm this too. Also received both emails.

  • bansharkfin on 04/06/2019 - 16:33
    +1

    Same complete bs

  • yummypinacolada on 04/06/2019 - 16:35
    +1

    This BS waste of time, they ask me to upload receipt even though I already have

  • Ipman on 04/06/2019 - 16:35
    +3

    Same…Not buying their ice-cream in the future after all this (not even when it's on half price!!!)

  • Webbo on 04/06/2019 - 16:40
    +1

    Won't let this go down without a fight..

  • Exorcist on 04/06/2019 - 16:41
    +9

    Ben Jerry now on the "never buy" list

  • WilkyBoy on 04/06/2019 - 16:44
    +9

    Honestly i hate these deals (not OP's fault). It should be set and forget and instead it is the biggest pain in the arse chasing it up and is always past the terms and conditions the promoter setout themselves. Instead of creating good will just hearing Ben & Jerry's name makes me pissed off with this circle jerk to the point i'd never really consider buying their product ever again, always such a shit show with these type of promotions!

  • Pcoder on 04/06/2019 - 16:44
    +3

    I too got the automatic email, linking to the website that doesn't work. I quite confident that the promoter has stuffed up.

    I've also submitted feedback too.

  • 0 0 0 on 04/06/2019 - 16:45
    +3

    Worst company ever. Got the same BS email asking for more details.

  • 0 0 0 on 04/06/2019 - 16:50
    +6

    Just Facebook messaged them to let them know of my disappointment.
    Feel free to do the same using my message or a variation.

    Hi. I bought your ice cream from Woolworths to take advantage of the visa cashback promotion. Your company was extremely slow to respond to my application submission and then requested further details despite me already having submitted everything requested initially. I am extremely disappointed and will not be purchasing your products again. There is also a large number of similarly disgruntled customers discussing your poor customer service with regards to this promotion on the Ozbargain website.

  • unity1 on 04/06/2019 - 16:54
    +1

    These guys are time wasters

  • pe arl on 04/06/2019 - 16:57
    +3

    Nice try sending everyone the same generic message saying our valid claims need "validation" - if it's to buy time after already going against the promo's own T&Cs, expect to receive and reply to tons of complaints to B&Js, (maybe through Woolies?) and wherever else. What a waste of time.

  • josetann on 04/06/2019 - 17:00
    +1

    Not only do I still have the receipt, a copy of the in-store flyer (it was a tear-off), AND the phone number I used (because it was a legit claim), but I also still have the unopened container of Ben & Jerry's ice cream. If this isn't fixed soon, I'm going to march back to Woolworths for a refund.

    • salmon123 on 04/06/2019 - 17:05

      You should also phone the number on the back of the ice cream tub and let them know your grievances.

    • su3050 on 04/06/2019 - 21:34
      +2

      I admire your willpower, my container didn't last more than a couple of hours.

  • WilkyBoy on 04/06/2019 - 17:06
    +1

    Asked me to verify my mobile number, 15 mins get an email asking the same thing after verifying lol

  • highwind on 04/06/2019 - 17:14
    +6

    I wonder if this is a further delay tactic. Process a batch, then claim "not enough information" to extend the payment of the next group of claimants another 5 days. Then they can justify it as "it's not our fault you supplied incomplete information".

  • qwerty on 04/06/2019 - 17:16
    +3

    LOL what utter bs "we cant read your reciept"

    They are probably harvesting phone numbers and then will sell them to pay for this promotion afterwards

    • nmcc08 on 04/06/2019 - 17:23
      +1

      Phew I thought it was just me, every time you try to submit the extra details it says to attach image when it's already uploaded, dodgy af.

    • skido on 04/06/2019 - 17:57

      probably.. (from their T&C)

      The Promoter and Edge may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you/your companions or storing data or to hold and use for fraud prevention purposes. This may include disclosures to organisations outside Australia, including in places such as Singapore, the United Kingdom and countries within the European Union.

  • i0k-0RU2zd10c on 04/06/2019 - 17:17
    +5

    I got the email from them today after several weeks of waiting.

    It kept saying "Please upload the receipt.", despite me having uploaded various formats such as pdf, jpg, png.

    It looks like a bug in their site.

    I used various browsers in incognito mode.
    I even uninstalled all browser plugins.
    None of the browsers worked. I used :
    - chrome
    - firefox
    - brave
    - opera
    - safari

  • tivo on 04/06/2019 - 17:20
    +7

    Same. I was asked to supply further information despite the receipt already clearly showing the requested details. Further, I got the "Please upload receipt" error when I have already uploaded it in their new submission form! I sent an enquiry thru their contacts page as suggested by several ozbargainers above.

    Now how do I revoke my positive vote for this deal?

    • Dollarino on 04/06/2019 - 17:22
      +1

      Scroll right up to the vote tab and then revoke your vote.

      • tivo on 04/06/2019 - 17:23
        +1

        Done. Thank you Dollarino

    • hhbb555 on 04/06/2019 - 17:26
      +1

      what good is it to revoke the positive vote?
      the deal is over already

      • cloudy on 04/06/2019 - 19:08

        We do it out of anger, not for meaning

    • doheedo on 04/06/2019 - 18:00
      +2

      This is what I get for paying full price for Ben and Jerry's. Serves me right.

      • minksta on 04/06/2019 - 18:56
        +1

        I think normal price is even higher than $9..more like 12?
        But I get you….total PITA..and in reality icecream wasn't bad but have had better at half the price and twice the quantity. Wouldn't have tried it without the so-called 'offer'

  • froddo on 04/06/2019 - 17:20
    +3

    Same frustrated keeps on asking me upload receipt which i have already:(

  • moonwalk on 04/06/2019 - 17:33
    +1

    Same here. Lol… I can't remember what phone number I put in.

  • Dollarino on 04/06/2019 - 17:33
    +1

    Out of curiosity has anyone actually received their $14 Virtual Visa Card? Just so we know we're all on the same boat.

    • tikei on 04/06/2019 - 17:34
      +3

      no one

    • sween64 on 09/06/2019 - 08:55

      I have

  • yht on 04/06/2019 - 17:34
    +4

    This promo is so f@*ed up!

  • hhbb555 on 04/06/2019 - 17:34
    +1

    anyone to report them to ACCC? :)

    • barozgain on 04/06/2019 - 17:44
      +1

      as sad as it sounds but it'll be of no avail as in the T&Cs they said that

      You must keep original itemised purchase receipt as proof of purchase for your entry.
      If you don't produce the above proof of purchase for your entry when asked, the Promoter may disqualify your entry and you will not receive the Gift.
      Proof of purchase must be identical to that provided by you with your entry.
      If, in the Promoter's opinion, you have shared any proof of purchase with another person, your entry and the other person’s entry will be invalid and neither of you will receive a Gift.

      • yht on 04/06/2019 - 17:47
        +1

        The problem is how do we resubmit as it keeps asking for it?

      • skido on 04/06/2019 - 17:47
        +2

        what about misleading customers? they clearly stated 10 business days in their T&C, now its been nearly 3 weeks for some people and they have yet to receive anything

        • barozgain on 04/06/2019 - 17:52

          they backed themselves up with:

          Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of or delay in delivery of gift/s.

    • niknah on 04/06/2019 - 18:05
      +1

      The first step is to write a complaint letter. If they don't respond, then contact the ACCC, next step is the small claims court…

      https://www.accc.gov.au/consumers/complaints-problems/make-a…

      • Ryder08 on 04/06/2019 - 19:12
        +2

        maybe the very small claims court for $14

  • liuzhen on 04/06/2019 - 17:42
    +2

    Of course I deleted the bloody photo of the receipt and cant find it now.

    bugga. I didnt even like the ice cream..

    • kyo252 on 04/06/2019 - 18:16
      +4

      looks to me like they deleted all the receipts too… so they are asking everyone to upload them again

Login or Join to leave a comment
Login Join