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$9.95 for 6 Months of Vaya Unlimited 2GB Mobile Plan (~$1.65 per Month) @ Groupon

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$9.95 for 6 Months of Vaya Unlimited 2GB Mobile Plan (~$1.65 per Month) @ GrouponAffiliate
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EmployeeSaveMoniezzz @ ShopBack AU on 09/04/2019 - 09:14 groupon.com.au (2120 clicks)
Last edited 03/05/2019 - 17:06 by 1 other user
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$9.95 for six months of Vaya unlimited 2GB mobile plan powered by Optus 4G (Don’t pay $96)

Highlights
- Get 2GB every month for six months
- Unlimited standard talk and text and voicemails in Australia
- No lock-in contracts
- Keep the existing mobile number or get a new one
- BYO phone
- All Vaya plans are powered by Optus 4G Plus network
- Includes standard delivery of SIM card

T&Cs
- Redeem before: 8th May 2019
- Not to be used in conjunction with an existing Vaya service
- Limit of 1 voucher per person

Stack with 7% cashback with ShopBack - Activate Cashback

Mobile SIM Only Mobile Plan Vaya

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closed Comments

  • easternculture on 09/04/2019 - 09:17
    -1

    Nice. Glad I didn't jump on the amaysim deal for a second sim.

    Remember to use a prepaid or debt credit card (one you can deactivate temporarily via online banking ) when using any deal like this.

    Also note that shopback have $20 cashback with vaya. Although not guaranteed to work, still worth a try
    https://m.shopback.com.au/vaya-mobile

    • Dungeon Master on 09/04/2019 - 21:52
      +5

      Or just don't use Vaya.

      The credit card I used to pay them got detected by my bank for "suspicious activities" overseas.
      I hadn't used the card for any other purpose for a long period of time.

      Also, they're very dishonest about cancelling and will leave you feeling ripped off one way or another.

    • Jimbuscus on 11/04/2019 - 17:32
      +1

      I got 1 Amaysim a month ago with the CashBack, never got the sim in the mail…

      • oshe on 12/04/2019 - 17:23

        same and they have auto renew on and charged me $10. They refunded it after I chatted them up.

  • geek001 on 09/04/2019 - 09:20
    +4

    Does anyone know if you can set it to not add $10/1GB automatically to prevent bill shock?

    • easternculture on 09/04/2019 - 09:21
      +1

      Use a prepaid visa/mastercard
      Use a debt credit card (one you can deactivate temporarily via online banking )

      • badbaydot on 09/04/2019 - 12:42
        +19

        They will still charge you & you have to pay. If you don't pay they will send it to debt collectors. I know this from first hand experience.

        • easternculture on 09/04/2019 - 17:05
          +1

          If you can prove you asked to cancel the service (by email), they will take your side. I had a similar experience with hello fresh, sent the debt collector a copy of the email and they sorted it out for me.

    • Embaloo on 09/04/2019 - 10:24
      +13

      Don't do it!! So difficult to work with, tried to cancel plan also, and the website stalls on the very last "confirm cancel" page.
      Happened on two computers.
      This was after three bills where I got charged $10 for going over, when the phone data logger was indicated I was under, and $20 penalty if your debit account has no moneys. Yes my fault, but burnt in so many ways by vaya, and couldn't easily escape without paying more money…

      They were cheap initially, but the costs if you are not really careful made it not worth it imo.

      • ITveteran on 12/04/2019 - 10:49

        Wow, good to know. A business with such a fame is due for wound-up. Definitely not a bargain considering such drama.

    • badbaydot on 09/04/2019 - 12:45
      +9

      Don't do it. There is no way of stopping it. I had a bill shock of 15gb over and a charge of $150 applied to the account. Tried to see if we can work something out and they wouldn't have a bar of it. I refused to pay the bill and it got sent to debt collectors.

  • nocure on 09/04/2019 - 09:29
    +29

    Vaya… No thanks

  • trienchieu12 on 09/04/2019 - 09:35

    Redeem by 8/5/19

  • [Deactivated] on 09/04/2019 - 09:41
    +1

    Do they still force you to provide a $20 deposit?

  • montorola on 09/04/2019 - 09:43

    OP username checks out

    • justtoreply on 09/04/2019 - 13:03

      Sometimes I think you visit ozbargain just to make this comment :p

      Unless I have you mixed up with someone else. There's certainly a whole brigade of people making that joke.

      PS: Saying it again in response to me will not be a witty joke.

      • montorola on 09/04/2019 - 14:25
        +1

        Most of the time I visit ozbargain to make jokes

      • Wardaddy on 12/04/2019 - 13:20
        -2

        User name checks out.

        • justtoreply on 12/04/2019 - 13:45

          And I quote:

          "PS: Saying it again in response to me will not be a witty joke."

  • Apocsky on 09/04/2019 - 09:46
    +6

    I've read that Vaya is not very friendly to work with. How do we terminate at the end of 6 months?

    • JediJan on 09/04/2019 - 09:51

      I assume port to someone else.

      • JediJan on 09/04/2019 - 15:21
        +1

        Reading the comments below I'd now definitely steer clear of Vaya. Sounded a really good deal but the company tactics 👎I can do without.

    • MagicMushroom on 09/04/2019 - 10:22
      +15

      You have to talk to customer service to deactivate it or port out before renewal.
      I don't recommend using Vaya because they employ lots of tactics to steal your money.

      • aaronaldo on 09/04/2019 - 13:26
        +1

        You also have to give 30 days notice when I did it. So I had to pay an additional month. I also had to follow up to get my deposit back.

  • guitarit on 09/04/2019 - 09:57
    +20

    Vaya is a simply terrible company.

    I bought a phone from them on ebay that they claimed was new, and it had somebody elses icloud login on it.

    Watch out for them.

  • Joey Jo Jo on 09/04/2019 - 10:00
    +8

    These bastards always find a way to sting you. Their reports on my data usage compared to my handsets reported data usage were worlds apart and they were charging me for going over my data allowance which according to my records was not possible

  • kirt on 09/04/2019 - 10:01
    +1

    No international roaming?

    https://www.vaya.net.au/?option=Roaming-Rates

  • Rob123 on 09/04/2019 - 10:23
    +4

    No vaya pls

  • ldq on 09/04/2019 - 10:26
    +13

    My experience with Vaya was a horror story. Check out their reviews first and join at your own peril.

  • deepakk on 09/04/2019 - 10:31
    +8

    After reading all the negative comments, I decided to say NO to Vaya.

  • Moo Deng on 09/04/2019 - 10:32

    I've actually had a pretty decent experience with Vaya for the past few years. No doubt some people have had problems, but they have been great for me.

  • kati on 09/04/2019 - 10:57
    +14

    I personally would steer clear of Vaya. It's just not worth the hassle.
    Older forum thread, but similar issues I assume would still apply.
    https://www.ozbargain.com.au/node/336764

  • zappy32 on 09/04/2019 - 11:09
    +15

    Vaya are terrible.

    I tried to cancel with them and still got charged and despite trying to follow it up I had to cancel my card and still got emails saying I owed them money…

    Press the downvote!

  • caeza on 09/04/2019 - 11:23
    +5

    Why this deal is better than tha amaysim deal? The amaysim deal was at least 2 dollars cheaper

  • dojomojo on 09/04/2019 - 11:43
    +13

    Vaya are terrible in my experience, I would not sign up with them again even if they paid me.

  • justtoreply on 09/04/2019 - 13:12
    +1

    $10 is a good price if you're still a phone carrier hopper. I CBF hopping around more than once a year.

    For anyone else, their offering simply isn't worth $96. With great yearly options that have come along (boost $150, optus $120, catch connect $100), it's worth about $50 max for 2gb per month for 6 months.

    On their service:
    My credit card expired, they could have sent a courtesy email since they could see it was about to expire, instead an automatic payment skipped and they just cancelled all of my bonus data (2gb->2.5gb IIRC, not much but kinda rude). It was a clause in the T&C. Yes it's my fault but courtesy never hurt anyone.

    As a result, I had them sting me $10 but they cancelled "first time overcharge" after calling. We're talking 10mb "over" (according to them.. because on my phone I was still WAY under, considering it's supposed to be billed per kb) here.

    They started my billing cycle early by pre-activating which I was pissed at. That cost me about $25.

    There is nothing good about vaya unless it's cheap. I kinda feel that's par for the course for all the players in this industry though.

  • Zalur on 09/04/2019 - 13:13
    +7

    Vaya are difficult when it comes to canceling. I got charged for the second month even after canceling and didn't get my $45 cashback from last year's deal. Please heed my advice and stay away.

    • AlienC on 09/04/2019 - 15:43

      Can confirm it took me three extra monthly then some random fees payments to finally get rid of them.

      I was considering them mainly because they would be cheaper overall than a Kogan or boost mobile prepaid plan but I just remembered the headache having to deal with them was too immense.

    • Ganda on 09/04/2019 - 16:56

      Apologies if this sounds like a silly question but isn't it possible just to port out to another provider just before the 6 months is up, thereby eliminating the need to cancel??

      • ldq on 09/04/2019 - 20:54
        +2

        This is my review from one year ago:
        They will keep charging you after you port your number out, even when the service was prepaid with a voucher! I had to fight them to have the bill cancelled. Their business model is to plug into your credit card and start mounting dodgy charges and fees. Stay away!

  • nekro on 09/04/2019 - 14:13
    +4

    Wouldn't touch these guys with a 10ft barge pole… avoid

  • utopia on 09/04/2019 - 16:13
    +1

    Wow ; thanks for all the warnings!

  • Unrvl on 09/04/2019 - 16:19
    +10

    vaya should be banned from this website.

  • lonewolf on 09/04/2019 - 16:32
    +2

    Vaya is terrible, I was with them for years and so was my ex, and the bills always apparently went over the data limit and we got slugged the excess charges to add an extra 1gb and yet we couldnt see how it was using up much data as we were always on wifi and no video streaming. We kept trying to keep track via the data apps as well as being more and more diligent and still each month it went over. It was way too suss.

  • movieman on 09/04/2019 - 18:09
    +2

    Based on reviews of poor past experience, I'm revoking my positive vote.

  • utsc on 09/04/2019 - 19:49
    +1

    Thanks for the warning. You guys saved me a lot of grief

    So not a true prepaid option

  • Feeblely on 09/04/2019 - 20:13
    +1

    I got charged for an "extra" month when I had already cancelled the prior month due to a system glitch. They kept sending me the bill even though I told them about the error :D

  • Dungeon Master on 09/04/2019 - 21:50
    +4

    I found Vaya to be incredibly deceptive about their policies when I tried to cancel.

    Even worse, I paid them with a credit card that I'd used for nothing else for more than 6 months. Not long after using it with Vaya, I got a message from my bank about it being used for suspicious activity ie.e buying something online for delivery to a foreign country.

    So just don't use them: it will cost you far more than you think.

  • coolsteps on 10/04/2019 - 00:47

    so this is on a plan thus a credit check will be done? if so not worth a credit hit on my file. if prepaid it would be ok with no credit check and no risk of going over 2gb and getting a debt entry on your credit file

  • Miroslav on 10/04/2019 - 00:52
    +1

    Agree with negative comments about Vaya. Was threatened by debt collectors for $2 I allegedly owned even though I ported out before the new billing cycle started. Eventually the debt was canceled as a "one off goodwill gesture". They might have changed, but I won't test my luck anymore. Avoid Vaya and Southern Phone.
    Thumbs up for Kogan, Lebara, Catch Connect, Ovo and Amaysim.

  • nidentify on 10/04/2019 - 08:09

    No vaya, very bad experience dealing with their dishonest business practice

  • kiteo on 10/04/2019 - 09:34

    I used to be with Vaya - they annoyed me and kept adding additional charges and I could never get a straight answer (or any answer) so I ported elsewhere. After reading these comments, I don't think I'd even jump on this deal for a second SIM. Dealing with debt collectors just aint my style.

  • baskinghobo on 10/04/2019 - 12:50

    Amaysim waa just as dodgy from my experience. Both my sims were delivered after the required activation date so I had to mess around with support. My auto renewal mysteriously turned itself on for both my own and my girlfriend's account. And don't get me started on their cashback deals and how I had to run hoops when all my other purchases on CR track just fine. You get what you pay for with these types of deals.

  • wellzi on 10/04/2019 - 22:56

    i'm not a fan of Vaya. My experience has been exactly that of others!

  • manwithtwobrains on 11/04/2019 - 10:10

    My credit card is still being billed every month for a number that was ported out around 10 months ago, I routinely dispute the payment and have it refunded hoping they cop a charge back, gave up trying to discuss it with them, avoid!

  • Kas on 11/04/2019 - 21:28
    +1

    Based on reviews of poor past experience, I'm revoking my positive vote.

  • SnoozeAndLose on 11/04/2019 - 21:38
    +1

    Vaya I the worst carrier I have never use.

    Neg to warn people not to fall into the trap.

  • Bargainbeth on 12/04/2019 - 12:34

    Wow, thanks for all the warnings! Was going to get my mum a plan. Just wondering though, if I used a prepaid card AND fake details, could i avoid their shoddy tactics? I know some companies now ask for drivers licence details when activating a sim. Do Vaya?

    Edit: excess data charges with a disreputable company, steering well clear of this one.

  • Wardaddy on 12/04/2019 - 13:24

    Is Vaya still owned by Amaysim?

  • Chridim on 12/04/2019 - 20:55

    I have been with them for many years and i survived a few issues with not too much pain. But I know i have just been lucky.

  • AlienC on 13/04/2019 - 05:09
    +1

    Can anyone vouch for amaysim. I hate Vaya after what they did to me like many others in this thread but I read a comment they are owned by Amaysim which sounds like a good reason to not go with Amaysim if they have any ties to Vaya.

    Need a super cheap mobile plan prepaid or postpaid in the next 9 days.

    So far options are

    • Kogan for ~$154 $12.90/month 3gb/month unlimited text and local calls within Australia
    • Boost Mobile $150 $12.50/month 6.66gb/month unlimited local and international text and calls within Australia and 25 other countries
    • Belong mobile $10/month 1gb/month unlimited local text and calls within Australia
    • Amaysim $1 1FOR1 promo + $20 referral to get 3 months 1gb/month unlimited local calls and text within Australia
  • vlmu on 14/04/2019 - 18:11

    Is that too late if i registered but not activate the sim? If not activate the sim card, are they going to charge me?

    • peuwayaqdq on 23/04/2019 - 11:27

      I am on the same boat … I redeemed the voucher by registering … but until now I haven't received any email confirming my registration … while I card has been charged $1 which probably just for verification.

      Wonder if I don't activate the SIM and take my lost of $6 … would I still be charged in the future.

  • povertytrap on 22/04/2019 - 22:32

    Has anybody threatened to go to the Ombudsman with these guys? I have found them to be very good with banks so I would hope they should be capable of dealing with Vaya.

  • peuwayaqdq on 25/04/2019 - 16:23

    This probably help those who have ordered the SIM by redeeming Groupon voucher.

    I contacted them (online contact form) asking them to remove direct debit (using credit card registered during registration) and they responded and confirmed my direct debit has been removed. In their response they said that the SIM will automatically be activated in 7 days since the SIM was sent.

    Then I thought that even though I have removed the direct debit if the SIM is automatically activated then I might get unwanted bill. So I asked them to just cancel my account. They responded again that my account has been cancelled after asking form some verification information (DOB, address and last 3 digit of my credit card that I used for registration). They also asked me to return the SIM card once I received (return to sender). I will do that and hopefully I will never hear from them again.

    Though when I logged in I still see the service is associated with my account … so I will chase up again if this is still the case after I returned the SIM.

  • povertytrap on 25/04/2019 - 17:23

    I bought this deal a few days ago but didn’t activate it. Upon reading the comments here I got cold feet and rang Groupon for a refund within 24 hours of purchasing even though it says no refunds for change of mind with this deal. I explained about the terrible feedback Vaya was getting and that Groupon should not be associated with such a company. I was delighted when they refunded me without any argument. Good on you Groupon.

  • apokalypsez on 29/04/2019 - 14:56

    even if .50 i will never doing business with yaya from comments.

  • morgs640 on 07/05/2019 - 12:25

    Stung by Vaya as other were, avoid.

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