Lost Phone, Still on Contract

decr on 04/01/2019 - 13:54

Hi all,

asking for a friend (for real), she's on a 24 month contract with Telstra for her phone and 12 or so months to go, but she lost it on a beach (I believe her, not bogus). Is there any way to recuperate or negotiate? It's a binding contract but just wondering if people have had success with such issues which I don't think are that rare… I would't ask otherwise but she is tight on money which causes all sorts of other issues that I'm not feeling comfortable with. Trying to do the right thing.

Thank you for any insight, I've never been on a phone plan so I don't know how all that works.

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  • [Deactivated] on 04/01/2019 - 13:59
    +20

    I'm certain that unless you have insurance, all you can do is cancel the contract and pay the early termination fees.
    If there was a way to do this, then I wouldn't be buying phones outright like I do right now.
    For now just buy a cheap phone and live with it for 12 months.

    • decr on 04/01/2019 - 14:00
      +1

      Yeah that's what I'm thinking, just trying to help her out though…

      • varunynr on 05/01/2019 - 09:35
        +13

        Ask your friend to call the nearest police station where she lost her mobile. We lost our android phone and were surprised that it was picked up by a constable. They even charged our mobile as the battery was flat at the time we lost it :). Lot of goodness still left in this world. Good luck

        • decr on 05/01/2019 - 12:07

          Thanks for that, I'll let her know. Cheers!

          • Bot456 on 06/01/2019 - 10:21

            @decr: Yes, I'll suggest searching for it first. I lost my wallet with cash and cards etc. on a train and got it back from station staff. Someone handed it over to the staff.

            So do check in lost and found registry. You never know.

        • SomeRandom on 06/01/2019 - 01:09

          Wow… that's pretty lucky!

        • decr on 06/01/2019 - 10:27

          No luck, she already had but my guess is that it's a lost cause now.

      • HighAndDry on 07/01/2019 - 11:29

        I would't ask otherwise but she is tight on money which causes all sorts of other issues that I'm not feeling comfortable with.

        Lend her money yourself if you're so keen to help her. Of course, unless you want to help her, but not enough to lend her any actual money (which I'd also understand).

    • AdamFury on 04/01/2019 - 18:37
      +11

      Ex Telstra employee myself. No insurance = too bad too sad unfortunately.

      • decr on 05/01/2019 - 12:09

        Fair enough, not trying to get out of it but just asking what others have done in a similar situation to try help her out. Thanks

        • matt_will_fix_it on 05/01/2019 - 16:42
          +8

          Buy a cheapo phone. Get a replacement SIM card and use the Sim for the rest of the contract.

          • sghetti on 07/01/2019 - 09:00

            @matt_will_fix_it: Best option is the phone isn't found. Plenty of cheap prepaid phones for under $100 to get by on.

  • Quantumcat on 04/01/2019 - 14:00
    -4

    Tell her to call telstra - there's probably insurance?

      • mbck on 04/01/2019 - 14:21
        +24

        Why are you blaming telstra? The fact is your friend signed a contract for telstra to provide service and a phone. They've done exactly that. Your friend Lost the phone but now want to get out of the contract?

        How would you feel if you the tables turned? You'll just waive her contract as charity/goodwill? Now you'd do that for millions of other customers?

        I feel for your friend, it sounds she's gone through a fair bit. But don't go badmouthing a business even if it is telstra

        • decr on 04/01/2019 - 15:25
          -6

          Sigh. I'm not blaming Telstra, I don't expect them to do anything about this which is totally fine. My comment above was in reflection to the customer service one usually receives from them which in my experience has been somewhere between painful and horrendous.

          There is no case of entitlement or any of the like, I'm just asking for comments from people that have been in a similar situation and whether there is a way to resolve it instead of paying it out on the contract schedule.

          So to summarise, no she's not trying to get out of it, but if there are any other options I'd be interested in them.

          • KBZ on 05/01/2019 - 16:31

            @decr: Regardless an necessary remark to Telstra Reps considering your 'friends' position.

            • decr on 06/01/2019 - 10:35
              -2

              @KBZ: No, my personal experience having to deal with them. But sure people neg away. (Not you personally)

              I could go on forever but let's just say that one of the last calls to them the rep could not find my account using my username, phone number or account details. Pathetic. So yes, Telstra lovers neg away.

              • HighAndDry on 07/01/2019 - 11:32

                @decr: People aren't really defending Telstra, just that their "customer service" (which is, afaik, indeed atrocious) is irrelevant here. What did you expect them to do? Find her phone for her? Hold her hand and commiserate with her?

  • Topdog on 04/01/2019 - 14:03
    +3

    Telstra will not come to the party. I have been in this situation not to long ago. However they did let mw sign up to a new contact and just had to pay out the handset fee which was $449 (I had 8 months left on my contract, and always start a fresh contact with new phone at the two years) so that is an option if she is planning on getting a new phone at end of contract.

    • decr on 04/01/2019 - 14:05

      Hmm OK, thanks for that, I don't think she can afford that outright but good to know. Cheers!

      • Quantumcat on 04/01/2019 - 15:16
        +13

        Having a handset on a plan is more expensive than buying outright. She should cut her coat to suit her cloth - stick to older second-hand phones.

        • smpantsonfire on 05/01/2019 - 22:54

          Hardly more expensive

          • Kangal on 06/01/2019 - 11:52

            @smpantsonfire: Really depends on the phone, and more importantly, the data that person uses.

            I got a Brand New Samsung S8 on a Telstra plan and sold it 2 years ago for $850, and kept my $450 LG G6 instead. So for me, I made $400 profit from the contract, and having a decent 20GB's 4G for $59 monthly. It's not the best deal out there, but that's sort of the price you pay for Telstra's call/sms reception outside of Metro.

            • smpantsonfire on 06/01/2019 - 12:13

              @Kangal: I think as long as you look around, it's cheaper and with no interest. It's better.

              I have an S9+ with 20gb on the $69 a month plan.

              If the phone is $1000, that makes the 20gb $28 a month. The phone still retails for $1300. So if you search around, a plan is definitely worth it.

              • Kangal on 06/01/2019 - 12:16
                +1

                @smpantsonfire: Yeah, but if you're only using 5GB of data or less…. then almost all the contracts are worse.
                You're better off with a cheap yearly or cheap monthly and BYO phone.

                What costs the most is NOT the phone. It is the Data.
                That's what I was alluding to in my initial comment.

                • smpantsonfire on 06/01/2019 - 12:28

                  @Kangal: Yeah true. I guess it depends on your circumstances

                  I don't have a home phone so I pay $50 a month for an ipad and another 200gb.so in total I pay $119 for an S9+, a 9.7 ipad and 220gb internet which I think is awesome.

  • toniyellow on 04/01/2019 - 14:06
    +1

    At least she had it 12 months, it wasn't stolen from the store like this guy - https://www.ozbargain.com.au/node/428096

    Unless she paid for insurance I doubt there is anything. If she is in serious financial hardship, she could look at getting extensions of time to give her longer to pay her bills. That would be based on her proving she is in financial hardship, it would have nothing to do with whether she still has the phone or not. https://www.telstra.com.au/aboutus/community-environment/com…

    • decr on 04/01/2019 - 14:10
      -2

      Thanks, not hardship as such but due to circumstances she is finding it tough and I don't blame her. I don't want to disclose too much but yeah it's real and definitely not BS.

  • try2bhelpful on 04/01/2019 - 14:16
    +2

    She will, most likely, be stuck. When we lost one of our phones, still under contract, we had to pay it out. She, probably, should get a cheapie new one, or borrow an old one, and keep going with the contract. Near the end of the contract they might give her a deal on a new phone. As much as possible she should brick the phone she lost and file a report. You never know someone may have handed it in.

    • decr on 04/01/2019 - 14:19

      Thanks, it's a Samsung 8, not sure if they offer a remote-brick service, will need to look it up. But yes, as you say, being stuck was my first impression as well.

      • mbck on 04/01/2019 - 14:21

        Can you use the find my phone feature?

        • decr on 04/01/2019 - 14:23

          No idea, but probably not. I'll have to ask her but she wouldn't know either.

          • mbck on 04/01/2019 - 14:24

            @decr: That sucks. I've lost phones and it's not a nice feeling. Minimise the loss. Get a super cheap phone and wait it out. Sometimes telcos can give you early upgrade (sometimes 6 months).

          • Love a bargain on 05/01/2019 - 14:22

            @decr: Log into her Samsung and/or google account. They both offer such function - the question is whether she'd activated them

            • jaybmate on 05/01/2019 - 18:32

              @Love a bargain: This feature is commonly activated without the using knowing. So even if she doesnt know anything about it, it could likely work.

              Use this link to find phone: https://www.google.com/search?q=find+my+phone

              (this is for android phones at least) Make sure to be signed in with the same google account as was on the phone.

            • decr on 07/01/2019 - 10:06

              @Love a bargain: That's the thing, I'll have to ask her. In her mind it seems she's written it off. We'll see. Thanks though

          • PVA on 06/01/2019 - 10:35

            @decr: If she has a google account (likely as it’s an android phone) then she can lock phone etc remotely.

            My son lost his phone at Schoolies night, contacted me and I locked the phone (log in via a computer). You can change the front screen to have a button that the finder presses and call a number you set and even have a message on the screen (I said something like phone lost and locked please call…)

            Some kid found it and my son got his phone back an hour later.

            Type in “where's my phone” in a google search that you are logged into with her google account, it will show a map with the phone location and give you options to ring (it will ring even if the volume is off) and recover (like I mentioned above)

            • decr on 06/01/2019 - 11:08

              @PVA: Worth a try, but as per her story it was lost on a beach, but that doesn't mean it wasn't picked up by someone. Thanks!

      • apptrack on 05/01/2019 - 21:22

        If you report it to telstra they will add it to the IMEI block list. Cannot be used by any network in Aus.

  • try2bhelpful on 04/01/2019 - 14:30
    +3

    https://www.samsung.com/au/apps/find-my-mobile/

    Has she tried using the find my phone service. She don’t know androids but if it works like an iPhone you can remote find, lock and erase. You can also send out a noise.

  • pegaxs on 04/01/2019 - 14:33
    +6

    Why is it that lately, people lose their stuff and want the supplier to replace it? This is almost the same as the Opal card post. So many people just want to dodge responsibility for their own carelessness…

    How is this Telstra’s fault? Why should they let you out of the contract because you lost your phone?

    Buy a cheap, nasty phone, get a replacement SIM, and when the contract is up, get a new phone, new contract AND insurance.

    • decr on 04/01/2019 - 14:41
      +8

      Got the wrong end of the stick mate, I'm not blaming Telstra. I'd be blaming my friend but I'm just asking if there are options available for her as money is tight currently for her. Like I said, I would not ask normally but she's in a tight spot so I'm trying to help her out and this is one of the things that would help.

        • try2bhelpful on 04/01/2019 - 15:02
          +11

          Are you sure you don’t drive a cab or host a radio program?

          try2bhelpful on 04/01/2019 - 15:02 (Collapsed - Offtopic. Show)
        • decr on 04/01/2019 - 15:17

          I don't know why I'm even replying to this, usually your comments on the forums are great and appreciated, but this is just BS. None of what you just said is true. She doesn't feel entitled to anything, she's in trouble and I'm trying to help. She's got a nasty crappy phone and new subscription. It's crap, she feels it but if we could stay on topic, which was is there anything she can do with the current contract. Other than pay it out of course.

          • pegaxs on 04/01/2019 - 15:37

            @decr: Why does she have a new subscription? What was wrong with her old subscription? If the old subscription is still active, why isn't she using it? Telstra will give her a free replacement SIM card.

            Maybe you are phrasing the question wrong. Does she want out of her current contract because it is too expensive? Or because she lost her phone and now feels that she shouldn’t have to pay the contract out because she doesn’t have the phone? (That she lost.)

            I was looking on Gumtree and there are phones on there for $50 to $100. Big W has new phones for $49 to $69. Hell, if she was closer, I have about 6 phones here she could take her pick from.

            It just seems to me that your friend wants a like for like replacement for her phone and she wants it for nothing and for someone else to shoulder the burden for it, be it you, me or Telstra.

            Buy a cheap, nasty phone, get a replacement SIM, and when the contract is up, get a new phone, new contract AND insurance.

            Just in case you missed me saying it before… (and that virtually everyone else is suggesting in this thread.)

            • decr on 04/01/2019 - 15:44

              @pegaxs:

              She's got a nasty crappy phone

              In case you missed that.

              But yes, I'll need to find out more details wtf she is doing with the subscription, as mentioned I only found out yesterday and the question is more around is there anything that people have done in such a scenario instead of how to fix the problem at hand in regarding having a phone.

              This thing has totally gotten off the rails.

        • sietes on 05/01/2019 - 09:32

          "She needs to adult up, take responsibility, stop acting entitled and trying to make her problems someone else's. And I'm sure if she cuts back on one or two smashed avo toasties and grande unpronounceable coffees a week, she could afford a replacement to get her through the next 12 months…"

          I'm not sure why you've got such a chip on your shoulder. OP is trying to help a friend minimise their loss.

          Has your friend got home contents insurance? This sometimes covers items lost/stolen outside the home.

          • pegaxs on 05/01/2019 - 09:55
            +2

            @sietes:

            I'm not sure why you've got such a chip on your shoulder.

            I don’t have a chip on my shoulder, but time and time again this forum is full of threads where people are asking how they (or their "friend") can shift blame and responsibility onto another party instead of owning the mistake and fixing it for themselves.

            These same people then often get offended when people like me tell them how reality works and because they don’t get the answer they wanted and a nice rub on the back telling them everything will be ok, they go on the offensive and attack people who are just trying to snap them back to the real world.

            So, feel free to get on the "outrage train" and teach me a lesson with your fake internet points.

            • magic8ballgag on 05/01/2019 - 11:58
              +1

              @pegaxs:

              So, feel free to get on the "outrage train" and teach me a lesson with your fake internet points.

              Like you're a stranger to salivating over being right and operating purely for said points.

              As much as you might think, no one asked for your presence here in the forums, you aren't the 'hero' we need nor deserve.

              magic8ballgag on 05/01/2019 - 11:58 (Collapsed - Offtopic. Show)
              • pegaxs on 05/01/2019 - 12:32
                -1

                @magic8ballgag: Wow. I haven’t blocked you yet, Lorindor?

                Consider it done now. Should have been done a week ago.

                I should take a leaf out of your book and become more helpful, like you were in this thread… ;)

                • magic8ballgag on 05/01/2019 - 12:42
                  -1

                  @pegaxs: Yeah, I don't purposely cater to the masses unlike some.

                  Keep fishing for those fake internet points. 🎣

              • HighAndDry on 07/01/2019 - 11:35

                @magic8ballgag: We didn't ask for OP either, and I'm certain no one asked for you specifically.

          • HighAndDry on 07/01/2019 - 11:36

            @sietes:

            OP is trying to help a friend minimise their loss.

            By seeing if someone else can wear that loss instead. Why do you think that's right?

        • CaptainNewspeak on 06/01/2019 - 07:42

          Axe, meet grinder

          CaptainNewspeak on 06/01/2019 - 07:42 (Collapsed - Offtopic. Show)
        • HighAndDry on 07/01/2019 - 11:34

          I'm saying that you seem to think that it's ok to "make" it their problem.

          I agree with this viewpoint too. This is effectively no better than standing around on street corners asking for spare change. Sure - you can, but normal people who have any other option shouldn't be doing it. I'm sure OP's friend can afford a cheap phone and replace the Telstra sim. That solves her problem without making it anyone else's.

    • try2bhelpful on 04/01/2019 - 14:59
      +1

      No harm in asking as there might be something the OP is not aware of like household insurance, aftercare options etc.

    • outlander on 05/01/2019 - 17:00
      +1

      Because what if there was something that allowed her to get a replacement at no extra charge, or a reduction in the amount owed. Some obscure process that wasn't well known or documented, but there for (predictable) situations like these.
      Wouldn't she be silly in that case not to take it up? Isn't that what you'd do in the same situation?

      • pegaxs on 05/01/2019 - 18:06

        So, if I translate that correctly, what you're asking is;

        Should we crowd source the collective hive mind of the internet to find a loophole so someone who was careless with their belongings can be rewarded for being careless by making Telstra absolve her from her contract commitments?

        Again, where is Telstra at fault here? Why should they be punished for someone else's carelessness?

        Anyway, sure!, let's all not be responsible for our actions and choices.

        I cant wait for the next "I didn’t have insurance and I totalled my car. I have a loan that's only 50% paid off. How can I get out of paying the rest of the loan because my car is a write off??"

        Isn't that what you'd do in the same situation?

        And in answer to your question, no.

        What "I" would do is buy/loan/rent/beg for a replacement phone to last me until the end of my contract.

        What I wouldn’t do is go straight out and get another contract when I can least afford the current contract I am on.

        • Kangal on 06/01/2019 - 11:55

          Okay, it's sorted, pegaxs will pay the OP's friend for the remainder of contract owing and no one will complain in this forum again.

          • pegaxs on 06/01/2019 - 12:53

            @Kangal: Yay!! 'cause that will teach her to look after her stuff.

            I was thinking about starting a GoFundMe page…

            Hell, if she was closer, I have about 6 phones here she could take her pick from.

            I did offer a choice of a spare phone that I have here, but it wasn't an iPhone XR 512gb model.

          • HighAndDry on 07/01/2019 - 11:37

            @Kangal: Why doesn't OP pay it for their friend if they're so keen to help?

        • outlander on 06/01/2019 - 22:35
          +1

          I didn't know we were working for the whole internet. I thought we were just problem solving for our own community here.

          And in answer to your question, no.

          Well its good that you have a moral system so firm that you'd forgo what, $1000? That a hard thing to do. It takes a strong man to take a beating he deserves but could avoid if he chose to.

          Me personally, I wouldn't do the same. I mean yes, if I had a contract with a person I respected I would, even if it put me in a tough position financially, because thats a person. But Telstra? No. I hold no moral duty to corporations. Reason being that I know given the chance, they will welsh on any duty to me. Thats practically why they were invented.

          • pegaxs on 06/01/2019 - 22:42

            @outlander: *YAWN*

            I’ve moved on already. You are obviously continuing for the sake of abusing your keyboard. What’s said has been said and at this point, no matter what I say, you will disagree for the sake of perpetuating the conversation.

            You’re not going to convince me, and I’m not going to convince you and at this point I can barely comprehend what you are trying to articulate, so it’s time to put the stick down and stop flogging the dead horse.

            • outlander on 07/01/2019 - 10:24

              @pegaxs: You are very self absorbed if you think I write these things for you.

              • HighAndDry on 07/01/2019 - 11:38

                @outlander:

                You are very self absorbed if you think I write these things for you

                I mean…. "@pegaxs"…..

      • nith265 on 06/01/2019 - 18:25

        @outlander - agree. You don't have any info, that's cool don't comment.

        On the face of it OPs question does seem kind of obvious but no harm in asking incase someone on OzB did have a different angle on it.

        No need to make suggestions that OP has overblown sense of entitlement.

        • decr on 07/01/2019 - 10:18

          Reading the comments here, the whole thing has been overblown in proportion. Sure it's the internet but jeez. I don't feel entitled to anything in this case, hell it's not even my phone and has nothing to do with me. I offered to pay her out but she is too embarrassed to accept. Is trying to help people out really so outrageous these days I wonder.

          And yes, that's exactly the reason I'm asking as I haven't had a phone plan before so I'm not familiar with how it works or whether there are any options I'm not aware of. Thanks!

          • HighAndDry on 07/01/2019 - 11:39

            @decr:

            I offered to pay her out but she is too embarrassed to accept.

            I mean, effectively now you're asking if Telstra can wear her loss - why wouldn't she be embarrassed to accept that?

  • Randxyz123 on 04/01/2019 - 14:53
    +1

    She should just buy a crappy phone and use it for 6 months. With 6 months to go, Telstra will possibly let your friend recontract with 6 months to go but unlikely with 12 months.

    • decr on 04/01/2019 - 14:55

      Yep I'll need to ask for more details, thanks!

      • Kangal on 06/01/2019 - 12:02
        +1

        Xiaomi Redmi Note 3 (3GB RAM/32GB NAND) with Band 28 and r00t access, does 70% of what a flagship does for 10% of the cost.

        There's other better phones that's also cheap we can recommend.
        Not to mention getting a Used ex-flagship (1-2 years old) seems to offer great value as well.

  • thatonethere on 04/01/2019 - 15:27

    She can ask Telstra to block the IMEI of the device so it is useless (in Australia anyways - most blocked IMEI phones go overseas if the thief has the right connections and knowledge).

    Then get her number reburned onto a new SIM - get herself a second hand phone

    • decr on 04/01/2019 - 15:30

      Yeah I'll need more details from her, just found this out yesterday and I don't really know what's going on with her current mobile.

  • Bonsaichop on 04/01/2019 - 15:35
    +1

    Does she have home and contents insurance? I know we're covered for losses up to $2k with our policy, though there is an excess.

    • decr on 04/01/2019 - 15:37

      I'll have to ask her that as well, another thing I was thinking today but the excess might be higher than what's owed so… But anyway, good suggestion, thanks!

  • Baysew on 04/01/2019 - 16:05
    +3

    Why do people do these "Asking for a friend" posts? Usually this a complete lack of details and in this case any idea how plans work.

    I've never been on a phone plan so I don't know how all that works.

    Also what's the deal with people posting looking for help, being rude to those that reply?

    • decr on 04/01/2019 - 16:17
      +1

      In what way? If people are rude to you why is it frowned upon being rude back? Sure it's an internet forum but come on, why are people rude in the first place?

      My question is sincere but if some halfwit can't comprehend the question and replies with garbage then pfft.

      Anyway, my apologies if I have offended anyone, that was not the meaning of this post.

      • [Deactivated] on 04/01/2019 - 18:38
        +1

        Because:

        You: asking for advice but unable to offer sufficient information.

        Commenter: gives objective advice with some presumptions which is fair given the ambiguity.

        You: does not like the presumption and discards the advice.

        Commenter: vents frustration by being facetious

        You: retaliate and complain that others are rude.

        • decr on 04/01/2019 - 19:12
          +1

          Yeah ok.

          1) I don't have sufficient information
          2) some comments are totally missing the point and attacking me instead of proving any helpful input
          3) don't ask ozb about such matters

          Jeez, I'm just trying to help a friend and all this bullshit ensues. Might as well rage quit and be gone.

          • [Deactivated] on 04/01/2019 - 20:30
            +5

            @decr: The less information you provide, the wider the net you cast.

            The wider the net you cast, the more crap you're going to end up pulling in.

          • jayniner on 06/01/2019 - 13:51
            +1

            @decr: This place has just become a sess pit of angry people.. i wish they had no forums and turned off comments altogether on deal posts.

            • decr on 07/01/2019 - 10:21

              @jayniner: Seems like it, I'm semi-shocked by it to be honest.

        • outlander on 05/01/2019 - 17:04

          Bwahahaha!

          Oh man. If you seriously think commenters here give objective advice and make fair presumptions, all I can say is I'm sorry I closed my bank account at the CBA, because you could certainly use a reality check.

    • try2bhelpful on 04/01/2019 - 16:19
      +3

      I can see your point but some people’s replies are more rants than any actual assistance. The first instance should always be “how am I assisting here?”, unless you have a particularly witty reply, in which case more power to you.

      • decr on 04/01/2019 - 19:32

        Yes starting to regret it now.

    • jayniner on 06/01/2019 - 13:48
      +1

      Why do people like you bother posting these useless replies?

      • Baysew on 06/01/2019 - 14:14

        Are you asking that, or asking for a friend?

  • xcess on 04/01/2019 - 18:34

    If she didnt get insurance then no, just have to get a crappy cheap phone. Does she lose things often, maybe get insurance next time if she does or get a cheaper phone

    • decr on 04/01/2019 - 19:20

      Yes I agree, I think she has learnt the lesson, but to answer your question I can't really say as it's a relatively new acquaintance. It's only because of her predicament that I started this thread. Mostly because of the kids, not mine but hers.

  • HeWhoKnows on 05/01/2019 - 08:11

    Nope

  • Any thing on 05/01/2019 - 08:18

    If she doesn't have the money to pay out the device and start a new contract for a new phone I think her best option would be to buy a cheaper phone outright and use that with her Telstra sim. She could look at some of the Telstra prepaid phones as they're generally cheaper than an unlocked phone. This will get her by until either her contract is finished or her financial circumstances change.

    • decr on 05/01/2019 - 20:01

      Ok, helpful advice for once, will chase this up. Thanks!

  • Toothfairy0412 on 05/01/2019 - 18:06

    find my device on android i dont know why people dont have it installed

    • Mitch889 on 05/01/2019 - 19:59

      It’s often activated on an android device simply by having your google account logged in.

  • jaybmate on 05/01/2019 - 18:36
    +1

    Use this link to find phone: https://www.google.com/search?q=find+my+phone

    • decr on 05/01/2019 - 19:59

      How helpful, thank you for your contribution.

  • freemoneyhunter on 05/01/2019 - 20:04
    +1

    I bought a ZTE AXON for $350 over a year ago and I use a Jeenee account which gives me unlimited calls and texts and 1GB of data every month for under $10.

    Don't go on phone plans, order a cheap Xiaomi phone and get a cheap monthly billing cycle.

    • decr on 05/01/2019 - 23:09

      Yes, agreed, I think she has learnt the lesson. I could easily bail her out but not sure if that's a good idea or not.

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